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One Cancun Centro

3.0 star property

Photo gallery for One Cancun Centro

View from room
Lobby
Desk, blackout curtains, free cots/infant beds, free WiFi
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
Av. Tulum esq. Banco Chinchorro, 1-01, Manzana 2 Supermanzana 13, Cancun, QROO, 77504
  • Place, Dubai Palace Casino
    ‪10 min walk‬
  • Place, Plaza Las Americas
    ‪14 min walk‬
  • Place, Royal Yak Casino and Sports Book
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(22 reviews)
  • City view
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds

Desk, blackout curtains, free cots/infant beds, free WiFi

Standard Twin Room, 2 Single Beds

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 12 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

Similar properties

Lobby
Fairfield Inn & Suites by Marriott Cancun Downtown
Downtown Cancun
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.3 out of 5, Excellent, 368 reviews
The price is AU$125
includes taxes & fees
29 May - 30 May
Fairfield Inn & Suites by Marriott Cancun Downtown

About the area

Cancun

With a stay at One Cancun Centro, you'll be centrally located in Cancun, a 2-minute drive from Plaza Las Americas and 5 minutes from Puerto Cancun Marina Town Center. .This hotel is 11.5 mi (18.5 km) from Moon Palace Golf Club and 9.5 mi (15.3 km) from La Isla Shopping Mall.

What's nearby

  • Dubai Palace Casino - 10 min walk - 0.9 km
  • Plaza Nichupte Shopping Mall - 13 min walk - 1.1 km
  • Kabah Urban Park - 14 min walk - 1.2 km
  • Plaza Las Americas - 14 min walk - 1.3 km
  • Royal Yak Casino and Sports Book - 14 min walk - 1.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 14 min drive

Restaurants

  • ‪Four Points by Sheraton - ‬5 min walk
  • ‪Los De Pescado - ‬14 min walk
  • ‪Toastina Sports Bar - ‬3 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Costelao - ‬10 min walk

About this property

One Cancun Centro

One Cancun Centro offers 126 accommodations with hair dryers and blackout drapes/curtains. 49-inch LCD televisions come with cable channels. Bathrooms include showers.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Stay in one of 126 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
Grab a bite from the snack bar/deli serving guests of One Cancun Centro. A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Built in 2014
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 4.89 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Cancun Centro

One Cancun Centro Hotel

One Centro Hotel

One Centro

One Cancun Centro Hotel

One Cancun Centro Cancun

One Cancun Centro Hotel Cancun

One Cancun Centro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 500 out of 1010 reviews
Rating 8 - Good. 322 out of 1010 reviews
Rating 6 - Okay. 123 out of 1010 reviews
Rating 4 - Poor. 33 out of 1010 reviews
Rating 2 - Terrible. 32 out of 1010 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Danielle

Travelled with family
Good if you are on a budget. Walling distant to a great mall. Mexican style breakfast. Nice staff. Pool could use som cleaning.
Stayed 1 night in Jan 2026

10/10 Excellent

Julio

Stayed 3 nights in Jan 2026

8/10 Good

Farah, North Vancouver

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay was very good , room for as clean, but they barely have warm water, so if your use to a nice warm shower, don’t expect that here.
Stayed 2 nights in Dec 2025

2/10 Terrible

Eihab

Travelled with partner
Disliked: Cleanliness, amenities
Where do I begin? This hotel was a shock from the moment we arrived. The room looked very different from the pictures on Expedia. We had to ask for an extra towel, and when we looked for a hair dryer, there wasn’t one in the room—nor was there an iron. When we requested an iron, they told us we had to leave our passport with management, which felt very uncomfortable. The next morning at breakfast, I found a hair in the fruit salad bowl and immediately lost my appetite. The bathroom sink was also very dirty. There weren’t even any tissue boxes provided in the room. We ended up leaving as soon as we found a decent hotel so we could actually enjoy our stay in Cancun.
Stayed 6 nights in Dec 2025

8/10 Good

Mustafa

Liked: Cleanliness, property conditions & facilities
Great budget accommodation. Everything you would expect from a regular hotel. Everything was clean. The only issue I had was with the body wash and shampoo. I think the bottles basically had the same thing, and they were very low quality. Other than that everything was satisfactory.
Stayed 3 nights in Nov 2025

10/10 Excellent

Piero, Santo Domingo

Stayed 3 nights in Oct 2025

10/10 Excellent

Gustavo

Stayed 3 nights in Oct 2025

8/10 Good

Phillip

Stayed 1 night in Oct 2025

10/10 Excellent

Gabriel David

Stayed 1 night in Sep 2025

8/10 Good

Juan, London

This is great if you get a deal and you get what you pay. Clean and proper but very spartan and simple. Wonderful staff though! And decent breakfast. Great deal.
Stayed 4 nights in Aug 2025

10/10 Excellent

igor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Chelsea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Loved the staff, food, and location! Transportation was easy to arrange when needed. Only downside was my early check-in request for 11 AM wasn’t met, my guest and I had to wait over 4 hours in the hot lobby after our flight. Closer to check-in time, staff suggested we relax on the rooftop and grab lunch, which was nice, but our room still wasn’t ready until after 3 PM. Other than that, everything was fantastic!
Stayed 1 night in Jul 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service
I liked how centrally located the property was but I didn’t like how small the bathrooms were.
Stayed 1 night in Jul 2025

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was unhelpful and rude when it came to my booking and questions.
Stayed 1 night in Jul 2025

10/10 Excellent

Flor

Liked: Cleanliness, amenities, property conditions & facilities
Excelente 👌
Stayed 1 night in Jun 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

fidel

Liked: Cleanliness, amenities
Great place in all aspects
Stayed 2 nights in May 2025

8/10 Good

Terence

Stayed 1 night in May 2025

8/10 Good

Tessa

Liked: Staff & service
It was nice
Stayed 2 nights in May 2025

10/10 Excellent

La Activa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Nhina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a safe and affordable hotel.
Stayed 2 nights in Apr 2025

6/10 Okay

Luis F

Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
My son and myself had an excellent experience at this hotel very clean very friendly great food and the staff were phenomenal and willing to help out overall I would rate this a great place to stay and it's a very affordable
Stayed 7 nights in Mar 2025

4/10 Poor

Keisha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Feb 2025