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Fiesta Inn Playa del Carmen

3.0 star property

Photo gallery for Fiesta Inn Playa del Carmen

Room (Cool) | Property amenity
Exterior
Lobby
View from property
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Gym
  • Breakfast available

Explore the area

Map
Avenida 10 Esq. Con Calle 26, Playa del Carmen, QROO, 77710
  • Playa del Carmen Main Beach
    ‪6 min walk‬
  • Mamitas Beach
    ‪6 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

View all photos for Room with a View, Double

View from property

Room with a View, Double

8.6 out of 10
Excellent
(4 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds

View from property

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(27 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (Cool)

Room (Cool)

Room (Cool)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | View from room

Superior Room, 1 King Bed

8.4 out of 10
Very good
(24 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior detail

Holiday Inn Express And Suites Playa Del Carmen by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1005)
The price is AU$225
for 1 room
includes taxes & fees
8 July - 9 July
Holiday Inn Express And Suites Playa Del Carmen by IHG

About the area

Playa del Carmen

With a stay at Fiesta Inn Playa del Carmen, you'll be centrally located in Playa del Carmen, within a 10-minute walk of Mamitas Beach and Playa del Carmen Main Beach. .This eco-certified hotel is 1.4 mi (2.2 km) from Playa del Carmen Maritime Terminal and 3.3 mi (5.2 km) from Gran Coyote Golf.

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 2 min drive - 1.8 km
  • Xcaret Eco Theme Park - 13 min drive - 9.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪La Vagabunda - ‬2 min walk
  • ‪Ambasciata d'Italia Ristorante - ‬2 min walk
  • ‪La Vaca Gaucha - ‬2 min walk
  • ‪Restaurante Ojitos Mios - ‬1 min walk
  • ‪Mu. Burgerhouse - ‬1 min walk

About this property

Fiesta Inn Playa del Carmen

Boardwalk/promenade hotel with a fitness center and a rooftop terrace
Fiesta Inn Playa del Carmen offers 129 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 129 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access and concierge services.
Satisfy your appetite for lunch, dinner, or brunch at La Isla, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
La Isla - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 30 for adults and USD 22 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Isla

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool access ramp on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from June 18 2025 to August 31 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 20.00 per night
  • A tax is imposed by the city: USD 2.99 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 22 for children
  • Self parking fee: USD 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Inn Playa Carmen
Fiesta Playa Carmen
Fiesta Inn Playa Del Carmen Riviera Maya Mexico
Fiesta Inn
Fiesta Inn Playa Carmen Playa del Carmen
Fiesta Playa Carmen Playa del Carmen
Fiesta Inn Playa Del Carmen Riviera Maya
Fiesta Del Carmen Del Carmen
Fiesta Inn Playa del Carmen Hotel
Fiesta Inn Playa del Carmen Playa del Carmen
Fiesta Inn Playa del Carmen Hotel Playa del Carmen

Fiesta Inn Playa del Carmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 616 out of 1002 reviews
Rating 8 - Good. 275 out of 1002 reviews
Rating 6 - Okay. 62 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

mr

Stayed 1 night in Mar 2025

10/10 Excellent

shmarya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 2 nights in Feb 2025

8/10 Good

Jeff

Stayed 4 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern hotel with very friendly and helpful staff
Stayed 6 nights in Mar 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Good location near the 5th street and the beach
Stayed 2 nights in Mar 2025

8/10 Good

Dmitry, Cancún

Stayed 1 night in Mar 2025

10/10 Excellent

Hyunjung Lily

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the roof top pool area. Great location to walk to busy tourist street. Got free one alcohol drinks.

4/10 Poor

Grant

Disliked: Cleanliness
Stayed 27 nights in Jan 2025

10/10 Excellent

Miriam Lizbeth Medrano, Denver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop pools were pretty cool
Stayed 9 nights in Dec 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and conveniently located. I do wish the room had come with a fridge which it did not.
Stayed 6 nights in Feb 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable bed, quiet.
Stayed 3 nights in Feb 2025

4/10 Poor

Chaniqua

Disliked: Cleanliness, property conditions & facilities
The rooms balcony and bathroom were old and not cleaned property. They still looked dirty after being cleaned which means it’s time to upgrade. The bed also needed upgrading. I will not stay here again. I’ve stayed at other hotels nearby and they are much better.
Stayed 3 nights in Feb 2025

4/10 Poor

Michelle

Travelled with family
Disliked: Cleanliness, amenities
I liked location close to Quinta Ave. I didn't enjoy their buffet presentation made food look old and unappetizing. Customer service was not the best .. because we were VIP no one said anything about the drinks or room upgrade. Omg!! The bathroom strangest layout the sink was in the middle no privacy to wash hands or brush teeth.
Stayed 4 nights in Feb 2025

10/10 Excellent

Lori

Stayed 3 nights in Feb 2025

8/10 Good

Osvaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

kusom, Surrey

Travelled with family
Closeness to 5th ave Only complaint is we overheard a guests money missing from the safe- this was the exact same incident which happened 7 years ago at this same hotel when we stayed here.
Stayed 1 night in Feb 2025

10/10 Excellent

Roberto Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spot!!! Don’t know why I never even thought about booking here in the first place! Definitely going back
Stayed 6 nights in Feb 2025

10/10 Excellent

Henk

Stayed 1 night in Feb 2025

8/10 Good

Graciela

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We enjoyed being close to many restaurants or just eating at the hotel restaurant. There is 24 hour room service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Glori

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CENTRALLY LOCATED...COULD WALK TO JUST ABOUT EVERYTHING
Stayed 1 night in Feb 2025

2/10 Terrible

Phuong

Stayed 2 nights in Feb 2025