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Antera Hotel & Residences

3.5 star property

Photo gallery for Antera Hotel & Residences

Exterior
Property video
Terrace/patio
Front of property
Premium bedding, down duvets, Select Comfort beds, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View map
Avenida 10 Norte esquina Calle 6, Col. Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪6 min walk‬
  • Place, Central Square
    ‪6 min walk‬

Room options

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

9.0 out of 10
Wonderful
(22 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Quadruple Room, 2 Double Beds, Balcony

Deluxe Quadruple Room, 2 Double Beds, Balcony

Deluxe Quadruple Room, 2 Double Beds, Balcony

9.2 out of 10
Wonderful
(23 reviews)
  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Premium Suite, Hot Tub

Premium bedding, down duvets, Select Comfort beds, in-room safe

Premium Suite, Hot Tub

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Premium bedding, down duvets, Select Comfort beds, in-room safe

Apartment, 1 Bedroom

9.4 out of 10
Exceptional
(17 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom, Hot Tub

Espresso maker

Deluxe Apartment, 1 Bedroom, Hot Tub

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

40-inch flat-screen TV with cable channels, TV

Apartment, 2 Bedrooms

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Hot Tub

Deluxe Apartment, 2 Bedrooms, Hot Tub | Private spa tub

Deluxe Apartment, 2 Bedrooms, Hot Tub

8.0 out of 10
Very good
(1 review)
  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Family Apartment, 2 Bedrooms

Premium bedding, down duvets, Select Comfort beds, in-room safe

Family Apartment, 2 Bedrooms

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Apartment, 2 Bedrooms, Jetted Tub

Premium bedding, down duvets, Select Comfort beds, in-room safe

Family Apartment, 2 Bedrooms, Jetted Tub

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 90 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About the area

Playa del Carmen

Located in Playa del Carmen (Downtown Playa del Carmen), Antera Hotel & Residences is a 5-minute walk from Playa del Carmen Main Beach and 7 minutes by foot from Playa del Carmen Maritime Terminal. .This hotel is 0.7 mi (1.1 km) from Mamitas Beach and 1.5 mi (2.4 km) from Playacar Golf Club.

What's nearby

  • Quinta Avenida - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Central Square - 6 min walk - 0.6 km
  • Playacar Beach - 11 min walk - 1.0 km
  • Mamitas Beach - 17 min walk - 1.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪La Vagabunda® Centro - ‬3 min walk
  • ‪Yum Yum - ‬1 min walk
  • ‪Morgan's Tabacco Shop - ‬2 min walk
  • ‪Roof Bar - ‬2 min walk
  • ‪Cocina Doña Paula - ‬1 min walk

About this property

Antera Hotel & Residences

Antera Hotel & Residences offers 69 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies. Select Comfort beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 69 air-conditioned rooms featuring espresso makers and flat-screen televisions. Your Select Comfort bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with onsite massages or enjoy recreation amenities such as a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a satisfying meal at YUM YUM serving guests of Antera Hotel & Residences. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 12:30 PM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 12:30 PM.
YUM YUM - This restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
Antera Bar - Onsite bar. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 12:30 PM for a fee: USD 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Antera Bar
  • YUM YUM

Things to do

  • 2 outdoor pools
  • Hot tub
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • In-room cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • Lift

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 2.0 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 per person
  • Airport shuttle fee: USD 45 per person (one-way)
  • Airport shuttle fee per child: USD 45 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Antera Hotel Playa del Carmen
Antera Hotel
Antera Playa del Carmen
Antera & Residences Del Carmen
Antera Hotel & Residences Hotel
Antera Hotel & Residences Playa del Carmen
Antera Hotel & Residences Hotel Playa del Carmen

Antera Hotel & Residences Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 730 out of 1048 reviews
Rating 8 - Good. 184 out of 1048 reviews
Rating 6 - Okay. 61 out of 1048 reviews
Rating 4 - Poor. 36 out of 1048 reviews
Rating 2 - Terrible. 37 out of 1048 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Quin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Antera was incredible. Our room was spaceous and the kitchen was very well equipped. The bed was the best hotel bed i have ever slept on for my back. We loved every breakfast, which was included, at the attached restaurant called 'Yum Yum'. It was our morning ritual. The coffee is better than any chain cafe, the fruit was so fresh, and everything was better prepared and presented than i expected for a hotel breakfast. It is one of the better restaurants in the area. The staff were always courteous and helpful. The rooftop has lovely pools and a great view of sunsets. The bartender is beyond professional. Downtown can be noisy into the evening, but we did not have any issues sleeping with the AC fan on for white noise. People watching from our balcony was a wonderul way to relax. Easy access to the beach, restaurants and the ADO station. Would definitely recommend and happily stay again.
Sunset from the rooftop
Stayed 12 nights in Jan 2026

10/10 Excellent

Amanda, oceanside

Stayed 5 nights in Feb 2026

8/10 Good

Kara

Liked: Cleanliness, amenities, property conditions & facilities
Excellent, and what a deal!! Would highly recommend. The showers were a little cold, and they fixed the issue as soon as we requested assistance.
Stayed 3 nights in Feb 2026

10/10 Excellent

Rob

Stayed 1 night in Jan 2026

8/10 Good

Eun Hye

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Overall very good! Super walkable, central, and affordable. The room (2 double beds) was spacious and decently clean, though I wouldn’t describe it as “squeaky sparkling clean”, I do have high standards when it comes to it. I will say the bed sheets were so soft and comfortable though! The property lobby and pathways had lots of lush beautiful greeneries which gave wonderful tropical feels. The rooftop pool is nothing fancy and faces some construction but does get full sun for sun bathing and has a peekaboo view of the ocean. Staff were helpful and friendly with any questions we had. The first room we got assigned on the first floor had a very funky sewage-like smell from the bathroom, they were kind enough to switch us to a different room upon request on the 3rd floor where the smell was MUCH better but still faintly there — could be to so with their plumbing system but we were happy enough with the switch. The location is very central so you have lots of options for beaches, shops, bars, and restaurants steps away from you but with that, you can most definitely and very loudly hear the bars in the surrounding area especially during the weekend and nighttime. You are right in the center of it all so naturally that is the price you pay. Beware if you are a light sleeper or noise sensitive. Overall a great stay and would recommend it! PS. Don’t skip on visiting the bar at the lobby. Pavel makes the best drinks, provides great service, and brings such fun energy to be around!
Stayed 2 nights in Feb 2026

10/10 Excellent

Dery

Stayed 3 nights in Jan 2026

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Jan 2026

10/10 Excellent

carmela

Liked: Cleanliness, property conditions & facilities
Everything was positive great staff perfect location!
Stayed 21 nights in Jan 2026

6/10 Okay

Kristina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are extremely clean and the staff was so nice. Only 2 things that hindered the experience. 1. The noise from the clubs was insane. Thankfully the staff was understanding and changed our room to the other side of the building. We could still feel the bass until 6 am but better than the music combo. 2. The bathroom in the suite smelled like mold. That’s most places in Mexico though to be honest. The location was perfect, lots of great local restaurants in the area and very close to Walmart.
Stayed 7 nights in Jan 2026

2/10 Terrible

Ligieja

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Sleep in a room facing the street is not possible and the staff does not care. The issue is known for years, replies to negative reviews always empty apologies; it also seems that as the money is already in their pockets, there is no interest in providing good service. I recommend to avoid and stay somewhere else. I hoped to have a room on the back as the property looks nice, but no. At check in I was told the deluxe 1 bedroom apartments are only facing the street. So avoid that type of room and I hope other rooms on the back allow for sleep. Nothing deluxe about the stay, property needs maintenance and also the room. Also, not sure what's the point of providing dishwasher, washing machine and a full kitchen without any cleaning supplies, but also salt and pepper grinders but empty. Is it expected for every guest to buy all supplies for few days...and then what? Will not come back. If you want luxury stay, other properties are much better. This place isn't worth it if one can't sleep. Only positive notes are the cocktails by Pavel.
Stayed 5 nights in Jan 2026

2/10 Terrible

Maria, Loganville

Travelled with group
Disliked: Amenities
I stayed at this hotel eight times and have recommended people to stay. I booked in October a two bedroom two bath family residence. Upon arrival I found out that I was given a room on the bottom floor on the inside of the building. An upgrade wasn’t available, which I understand but I asked for a different room on a higher floor. They said they didn’t have any availability and I said you didn’t look at my prior reservations to see where I’ve stayed? And I was told no. I said that would’ve been helpful to see where I’ve stayed previously and I was told I guess you were just lucky. I noticed there was a whole new staff, and I found out the majority of the staff that I knew had quit. One of the bathrooms, the sink was broken and leaking, and it took four hours for them to fix. This is not the experience that I’m used to at Antera. I’m used to a welcome back, smiling face, but this was not my experience. Therefore, I seriously doubt I will be back and it’s such a shame. Their customer service has changed and not for the better.
Stayed 7 nights in Jan 2026

4/10 Poor

Michael, Dublin

Liked: Cleanliness, amenities, property conditions & facilities
Hotel, and room, was very clean. But an outdoor nightclub is right next door, so staying in a street- facing room , I could not sleep. Luckily, I was able to move to a rear-facing room . Do not book a street facing room if you want to sleep
Stayed 6 nights in Jan 2026

2/10 Terrible

Benjamin

.
Stayed 3 nights in Jan 2026

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very large room for the price, the rooftop pool was nice and cold but it had a building in construction obstructing the view of the sea. Altogether a nice stay close to all of the action. The kitchen was functional and well supplied except it could have done with some cleaning supplies to wash up dishes.
Stayed 5 nights in Jan 2026

10/10 Excellent

Wilbert, Rio Rancho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! The linens towels and amenities were top quality everything was very clean and well designed the underground parking takes away all of the issues with parking around the city. Our only issues were the hot tub wasn’t hot and the apartment suite needed more dishes. The staff was lovely and helpful. We would definitely stay again.
Stayed 7 nights in Jan 2026

10/10 Excellent

Kevin

Stayed 8 nights in Jan 2026

10/10 Excellent

Isabelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The check in was so easy! Everyone was really nice and we got upgraded to a beautiful room!
Stayed 1 night in Jan 2026

10/10 Excellent

Nathaniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property wowed us immediately. It was quiet, included robes, plenty of AC, beautiful finishes, and we got a juice the second we were checking in from the bar. The pool is on the roof and clean along with the hot tub, the spa is clean, the parking is easy and secure. The location is fantastic seriously we can’t recommend this place enough. We stayed at multiple hotels in Mexico this trip this was by far the greatest and exactly what we needed to finish off.
Stayed 6 nights in Jan 2026

10/10 Excellent

Gissell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautifully designed with a sleek, minimalist vibe our spacious room (we stayed in one of the suites) was spotless, super comfortable with high-end linens, a plush bed that gave us the best sleeps of our trip, and The rooftop is the real highlight two gorgeous infinity-style pools, plenty of loungers, incredible views over the city and toward the Caribbean, and a chill poolside bar with great cocktails. It was the perfect spot to unwind after a day of exploring. The staff deserves special mention from the front desk team who helped with everything (luggage, recommendations, even carrying groceries!), to the friendly faces everywhere, they were genuinely helpful, professional, and always smiling. Breakfast at the partnered Yum Yum restaurant was delicious fresh, varied, and a great way to start the day. Yes, the area has some nightlife noise (typical for central Playa earplugs are provided if needed), but it didn't bother us at all as we're night owls. Underground parking was a huge plus too! If you're looking for a stylish, comfortable, well-located spot that's great for couples, families, or anyone wanting to experience the real energy of Playa del Carmen without sacrificing peace and quality, Antera is it. We'll definitely be back already planning our next trip! 5/5 stars — Highly recommend! 🌴🏊‍♂️✨
Stayed 7 nights in Jan 2026

10/10 Excellent

Miguelina

Liked: Cleanliness, amenities, property conditions & facilities
Very amazing costumer service, really clean facilities and amazing location
Stayed 4 nights in Dec 2025

10/10 Excellent

Isabelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Chambre propre articles de cuisine suffisantes. 3 petites bouteilles eau potable seulement. Articles de bain en quantité suffisante et de bonne qualité. Personnel très aimable et le roof top très bien et propre. Bar très sympa et de haute qualité. Très bien situé à Playa del Carmen
Stayed 3 nights in Jan 2026

10/10 Excellent

Angel Hernandez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar por el precio, todo está cercas.
Stayed 6 nights in Jan 2026

10/10 Excellent

Michael, Vancouver

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This is a lovely hotel in an excellent location. The inner courtyard is very pretty and calming. The staff were friendly and helpful. The room was much as we expected, smallish but comfortable. Being in downtown Playa Del Carmen, it was pretty noisy at night - we needed ear plugs to get to sleep, but no surprise there. The kitchen amenities were quite limited - no dish soap, wash cloth, only one small towel. The laundry worked perfectly, and the AC easily cooled both the main room and the bedroom. On our last day we couldn’t get hot water. The rooftop pool was a treat, but the hot tub would be better described as a warm tub. The bartender was delightful and made a delicious coconut mojito for our complementary drink. We would stay here again, but I’d book an interior room to reduce the noise.
Stayed 5 nights in Jan 2026

10/10 Excellent

Aline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked everything about this hotel. Location, staff, amenities, sheets
Stayed 3 nights in Jan 2026

10/10 Excellent

nilay

Liked: Cleanliness, amenities, property conditions & facilities
Spacious and well appointed rooms.
Stayed 3 nights in Dec 2025