Rundlestone Lodge

3.0 star property

Photo gallery for Rundlestone Lodge

Front of property
Exterior
Lobby sitting area
Reception
Indoor spa tub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Pet-friendly

Explore the area

View map
537 Banff Avenue - Box 489, Banff, AB, T1L1A6
  • Place, Banff National Park Information Centre
    ‪15 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪16 min walk‬
  • Place, Tunnel Mountain
    ‪7 min drive‬

Room options

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(57 reviews)
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(101 reviews)
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(82 reviews)
  • Sleeps 2
  • 1 King Bed

Loft, 1 King Bed

8.6 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Loft, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(38 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Banff

Located in Banff (Uptown District), Rundlestone Lodge is within a 15-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. .This hotel is 11.7 mi (18.9 km) from Banff National Park and 3.7 mi (5.9 km) from Banff Gondola.

What's nearby

  • Banff National Park Information Centre - 15 min walk - 1.3 km
  • Banff Lake Louise Tourism Bureau - 16 min walk - 1.4 km
  • Banff Centre for Arts and Creativity - 17 min walk - 1.4 km
  • Tunnel Mountain - 7 min drive - 1.4 km
  • Fairmont Banff Springs Bowling Centre - 7 min drive - 3.1 km

Getting around

  • Banff Station - 19 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Canada - ‬3 min walk
  • ‪Good Earth Coffeehouse - ‬13 min walk
  • ‪The Canadian Brewhouse - ‬14 min walk
  • ‪Park Distillery + Restaurant - ‬15 min walk
  • ‪The Old Spaghetti Factory - ‬15 min walk

About this property

Rundlestone Lodge

Hotel with free parking, near Banff Centre for Arts and Creativity
Rundlestone Lodge offers 96 air-conditioned accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 96 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • In a national park
  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 38-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 51 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Rundlestone
Rundlestone Banff
Rundlestone Lodge
Rundlestone Lodge Banff
Rundlestone Hotel Banff
Rundlestone Lodge Hotel
Rundlestone Lodge Banff
Rundlestone Lodge Hotel Banff

Reviews

Rundlestone Lodge Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 934 out of 1858 reviews
Rating 8 - Good. 585 out of 1858 reviews
Rating 6 - Okay. 216 out of 1858 reviews
Rating 4 - Poor. 74 out of 1858 reviews
Rating 2 - Terrible. 49 out of 1858 reviews

Reviews

4/10 Poor

Kimberly

Travelled with group
Liked: Cleanliness
When I booked this property there was no communication that I would be charged half of my rate if I book multiple rooms. When I phoned about this my option was to lose all my rooms and not book a block or leave as is. No other option and the lady was miserable to deal with. When checking in multiple rooms at different times. They kept forgetting to include the vouchers and additional information to the rooms on my booking. There was a $15 voucher to be used at select dining locations during my stay. Turns out there was an error on my bill after the fact. Nothing they can do it is the restaurants error and they will not assist. Again, I asked a follow up question the lady at the front desk was starting to get irritated. Overall I would never stay at this hotel again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrea Anguiano

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service!
Stayed 1 night in Jul 2025

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location was on the edge of town and quiet with an easy walk in. We were told we could use our $15 credit the night we checked in or the next day if we just told them at checkout that we hadn’t used it yet. So we planned to use it the next day, but then when we went to check out, we were told we actually Couldn’t use it later. Since there’s not a restaurant on site, this is not an easy thing to have a food voucher that’s at other hotels. They were all sit down dinner restaurants.
Stayed 1 night in Jul 2025

6/10 Okay

Morag

Travelled with family
Disliked: Cleanliness, staff & service
The hotel is very rundown and not very clean. Our safe didn’t work for two out of four days, despite reporting to reception. I wish I had spent a little bit more to have nicer accommodation. Certainly not worth what I paid.
Stayed 4 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Joanne

Stayed 1 night in Jul 2025

8/10 Good

William

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good accommodation twenty minutes walk to the heart of Banff Staff friendly and attentive We enjoyed our 6 nights in Banff
Stayed 6 nights in Jun 2025

8/10 Good

Heidi

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
The property is aging but it was comfortable with exception of the bed pillows. They are very hard! They offer tea and coffee in the lobby which was nice. I walk a lot so it was nice being a bit away from the downtown hustle and bustle. It is only 1 mile from main area. No restaurant within hotel but plenty of options within walking distance. The staff was very nice!
Stayed 2 nights in Jul 2025

10/10 Excellent

Nikki

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Family friendly
Stayed 1 night in Jul 2025

6/10 Okay

Mohamed

Travelled with partner
Liked: Cleanliness, staff & service
The property was ok, need upgrades to rooms. We'd like a microwave for convenience.
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great deal for Banff.

A great deal in Banff. On the main street, underground parking and near a bus stop. Will stay again.
Stayed 2 nights in Jul 2025

8/10 Good

Colleen

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Shaylee

Travelled with partner
Liked: Cleanliness, staff & service, amenities
staff were nice. hotel was cute. room was clean. the window opened but we couldnt get it to close. our room wasn't ready for check in at 4pm but they let us store our backpacks to explore around. $524 for one night seems outrageous but that appears to be on the "cheap" end of normal for banff. overall not a bad stay. I would stay again
Stayed 1 night in Jul 2025

6/10 Okay

Simone

Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Travelled with group
Liked: Amenities
Good size room, clean and great service.
Stayed 1 night in Jul 2025

8/10 Good

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is in good shape, the room was nice, staff was great and you have on site parking (the entrance to the garage is only 6"4" high so no big truck). The pillows can use updating as they are hard as rock. Other than that it was very convenient to the bus stop as it is outside the hotel (hotel provides three day bus passes for free). Several places to eat withing walking distance and right on Banff avenue. If you have kids, there is a very nice playground next to the hotel.
Stayed 3 nights in Jun 2025

2/10 Terrible

Eric, Raleigh

Travelled with partner
Disliked: Amenities, property conditions & facilities
1980s vibe. Hotel not updated in ages. Elevator lost power three times while we were in it. Pictures were misleading. Switched hotels after first day. Don’t stay here.
Stayed 4 nights in Jun 2025

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For my wife and I this is 5 out of 5. I gave it a 4 out of 5 for the review because you may find it dated and it in need of some renovation. So it looks a little like 1990 but so do I. We got a room that overlooked the park and we had a great view of the mountains. We could also sit on the balcony and watch the children playing in the park. So no complaints from me, even as the bathroom was maybe a bit rustic and yes there is no food onsite but there is coffee in the morning. It is the location and the free bus pass that makes this the place to stay. Take the bus down Banff Ave and enjoy yourself in Banff. Since the bus stop is one of the first stops you can usially get a seat. Ask the staff for any information, they are very helpful.
Stayed 6 nights in Jun 2025

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness
Convenient location on the Main Street. Reasonably clean for the age and price of hotel. Pool hours were unclear and loud late at night next to our room. Front desk staff were unhelpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Great location

Love this hotel. Our tour didn't end until much past checkout and they allowed us to keep our car in their garage. Only 10-15 minute walk to downtown. Our TV didn't work in our room but we were roo tired to complain. I told them at checkout
Stayed 1 night in Jul 2025

8/10 Good

Tori

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property was nice-it would have been nice if the restaurant was open
Stayed 3 nights in Jun 2025

10/10 Excellent

Tricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Only a 10-15 minute walk to downtown Banff. Easy in and out parking under the hotel
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The beds were comfortable and it was clean. However, it is very run down. We had trouble with the AC in our room. The management tried to help as best they could but money needs to be put into the hotel as it is very run down.
Stayed 1 night in Jun 2025

10/10 Excellent

Mirjana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property is very nice and stuff is super friendly. Highly appreciated free bus tickets , that was nice touch from hotel . The only comment I can make is that overall prices for accommodation in Banff are super high, I understand that June offers relatively good weather for hiking, still everything is more than doubled in price.
Stayed 4 nights in Jun 2025