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Aparthotel

Hidden Ridge Resort

3.5 star property

Photo gallery for Hidden Ridge Resort

Terrace/patio
Lobby sitting area
Exterior
Lobby sitting area
Fireplace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Laundry room

Explore the area

View map
901 Hidden Ridge Way, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪8 min walk‬
  • Place, Banff National Park Information Centre
    ‪4 min drive‬

Room options

View all photos for Premier Loft (2 Bedroom Condo - with Game room)

Premier Loft (2 Bedroom Condo - with Game room) | Living room

Premier Loft (2 Bedroom Condo - with Game room)

  • 88 sq m
  • Sleeps 8
  • 3 Queen Beds

View all photos for Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q)

  • 79 sq m
  • 1 bedroom
  • Sleeps 8
  • 4 Queen Beds

View all photos for Premier Condo, 2 Bedrooms (Loft)

Premier Condo, 2 Bedrooms (Loft) | Private kitchen

Premier Condo, 2 Bedrooms (Loft)

  • 79 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft)

8.8 out of 10
Excellent
(3 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

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About the area

Banff

With a stay at Hidden Ridge Resort in Banff (Tunnel Mountain District), you'll be a 4-minute drive from Banff National Park Information Centre and 6 minutes from Banff Lake Louise Tourism Bureau. .This aparthotel is 12.9 mi (20.8 km) from Banff National Park and 2.7 mi (4.3 km) from Fairmont Banff Springs Bowling Centre.
View more Aparthotels in BanffOpens in a new window

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Surprise Corner - 8 min walk - 0.7 km
  • Banff Centre for Arts and Creativity - 4 min drive - 1.7 km
  • Banff National Park Information Centre - 4 min drive - 2.0 km
  • Banff Lake Louise Tourism Bureau - 5 min drive - 2.3 km

Getting around

  • Banff Station - 7 min drive
  • Calgary International Airport (YYC) - 95 min drive

Restaurants

  • ‪A&W Canada - ‬12 min walk
  • ‪The Canadian Brewhouse - ‬6 min drive
  • ‪The Old Spaghetti Factory - ‬6 min drive
  • ‪Good Earth Coffeehouse - ‬6 min drive
  • ‪Evelyn's Coffee Bar - ‬6 min drive

About this property

Hidden Ridge Resort

Hidden Ridge Resort offers 107 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. Accommodations are furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 107 guestrooms, featuring kitchens with refrigerators and ovens. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Rooms have private balconies or patios. Flat-screen televisions and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected.
Dip into one of the 2 hot tubs or enjoy other recreational amenities including a sauna and bicycles to rent. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Ski

  • Cross-country skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Oven
  • Refrigerator

Dining

  • Coffee and tea in common areas

Bedrooms

  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Soap
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • DVD player
  • Flat-screen TV

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 23 kg per pet
  • Fee: CAD 30 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Bicycle rentals
  • Ski passes
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 107 units
  • 2 floors
  • 3 buildings
  • Access via exterior corridors
  • Bicycle rentals
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Hidden Ridge
Hidden Ridge Banff
Hidden Ridge Resort
Hidden Ridge Resort Banff
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Resort Aparthotel
Hidden Ridge Resort Aparthotel Banff

Hidden Ridge Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2493 out of 4894 reviews
Rating 8 - Good. 1507 out of 4894 reviews
Rating 6 - Okay. 567 out of 4894 reviews
Rating 4 - Poor. 223 out of 4894 reviews
Rating 2 - Terrible. 104 out of 4894 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Bryan

Liked: Cleanliness, amenities
130, the room was clean but very worn down. Beautiful location, amenities are good but also very worn down.
Stayed 2 nights in Nov 2025

10/10 Excellent

Devon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, helpful staff, prompt, and the room was clean and ready :)
Stayed 1 night in Nov 2025

8/10 Good

Dawson

Stayed 1 night in Nov 2025

10/10 Excellent

Karla Selemia

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stuff welcome us with a wine bottle and the place very nice a clean!
Just beautiful
Stayed 1 night in Nov 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Snoopy says. Most beautiful place I’ve ever seen.
Stayed 2 nights in Nov 2025

10/10 Excellent

Chantal

Stayed 2 nights in Nov 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful palace
Stayed 2 nights in Nov 2025

10/10 Excellent

Rachael

Stayed 2 nights in Nov 2025

10/10 Excellent

Leroy

Stayed 1 night in Nov 2025

10/10 Excellent

Yan Ning

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rome is clean, the staff are nice, and the hot tube is wonderful.
Stayed 1 night in Nov 2025

2/10 Terrible

Erin

Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely not what we were expecting. It’s dated, dingy and dark. It stinks of smoke in all the rooms and most things were broken (handrail and stove) We literally checked out shortly after checking in. We found something else!
Stayed 2 nights in Nov 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
I would definitely express the lack of neglect. I understand this is a highly frequented place year round, however, a simple bit of extra time when flipping rooms would go a long way. Along the baseboard heaters, I discovered garbage wrappers, an Advil tablet, and a pair of dirty used socks behind the couch from a previous person who stayed in the room before I had. I also had every intention on enjoying the hot tub area while following the rules of “no drinking, music or loud noise in the hot tub area.” It’s unfortunate that the rules didn’t apply to everyone. I wasn’t able to enjoy a late night dip seeing as a group of aboiut 7-8 people were doing Jell-O shots, occasionally drowning, blasting music and deciding who was going to drive to town for more drinks depending on who had the least amount of alcohol to drink. All on a Monday at 8 pm. Reluctant to ever stay here again, maybe take your friends and/or family to a better reputable “resort”.
Stayed 1 night in Nov 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Nov 2025

10/10 Excellent

Chris

Great
Stayed 1 night in Nov 2025

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Jane

Stayed 1 night in Nov 2025

10/10 Excellent

Joan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

bruce

Stayed 2 nights in Nov 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Everything was great except we had a leak from our ceiling coming from the upstairs and it wasn't fixed until after we left
Stayed 5 nights in Nov 2025

6/10 Okay

Jody

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The outdoor hot tub with mountain views are amazing! The place was clean, loved the free bus passes and fire wood for your very own personal fireplace. We love the BBQs and kitchenette and also didn’t mind the 15 min walk into town. They even had free hot chocolate provided for your enjoyment out by the fireplace. Unfortunately, the hot pools were very crowded even during off season in November. The only other major complaint is the sound quality between suites. We could hear EVERYTHING! If your a light sleeper and value sleep all the extras about this place may deter you. We slept great on days we had quiet neighbours otherwise your at their mercy. We had a couple below us that talked until 3am. Then on our last night stay we had a loud child that literally bounced off the walls starting at 5am-8:30am (ended at 8:30am as that when the pool opened lol) otherwise Hidden Ridge is quite magical.
Stayed 5 nights in Nov 2025

10/10 Excellent

Anna-Marie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place. Love coming back each year.
Stayed 3 nights in Nov 2025

10/10 Excellent

JENNIELYN

Liked: Cleanliness, amenities, property conditions & facilities
It was cleaned, spacious, everything you need is there and the most amazing part is the pool
Stayed 1 night in Nov 2025

10/10 Excellent

amit

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Nov 2025

10/10 Excellent

Inho

Stayed 1 night in Nov 2025

8/10 Good

Gert

Liked: Cleanliness, amenities
Usually love HR. We’ve stayed here lots. This time was different. Our first room had a blown light bulb, and the heat nor the hot water did not work. We inquired multiple times for maintenance to come inspect our room, and we did have the light fixed but the heat and the hot water was still not working hours later. We ended up being moved to a different room and had limited time to make our restaurant reservation downtown because of this. The new room was smaller but atleast we had hot water and heat. Not the worst deal and I get it - that these things happen. But my question is just how doesn’t house keeping or the staff realize that the issues like this are present before having guests move into these rooms, unpack everything, just to have to move later. We’re definitely going to be back but just wanted to express that this time, I wasn’t overly impressed. The staff were very friendly and accommodating however.
Stayed 1 night in Nov 2025