Aparthotel

Hidden Ridge Resort

3.5 star property

Photo gallery for Hidden Ridge Resort

Outdoor spa tub
Exterior detail
Property grounds
Exterior detail
Premier Condo, 2 Bedrooms (Loft)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Kitchen
  • Barbecue grill
  • Laundry

Explore the area

View map
901 Hidden Ridge Way, Banff, AB, T1L 1H8
  • Place, Banff Centre for Arts and Creativity
    ‪4 min drive‬
  • Place, Banff National Park Information Centre
    ‪5 min drive‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪6 min drive‬

Room options

Premier Loft (2 Bedroom Condo - with Game room)

  • 88 sq m
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds

Premier Condo (2 Bedroom Loft- 4 Q)

  • 79 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Queen Beds

Premier Condo, 2 Bedrooms (Loft)

  • 79 sq m
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds

Deluxe Condo, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Condo, 1 Queen Bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Condo, 1 Bedroom (Loft)

8.8 out of 10
Excellent
(3 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Similar properties

About the area

Banff

Located in Banff (Tunnel Mountain District), Hidden Ridge Resort is within a 10-minute drive of Upper Hot Springs and Banff Gondola. .This aparthotel is 12.9 mi (20.8 km) from Banff National Park and 12.8 mi (20.6 km) from Sunshine Village.

What's nearby

  • Surprise Corner - 8 min walk - 0.7 km
  • Victoria Glacier - 16 min walk - 1.4 km
  • Banff Centre for Arts and Creativity - 4 min drive - 1.7 km
  • Banff National Park Information Centre - 5 min drive - 2.0 km
  • Banff Lake Louise Tourism Bureau - 6 min drive - 2.3 km

Getting around

  • Banff Station - 7 min drive
  • Calgary International Airport (YYC) - 95 min drive

Restaurants

  • ‪A&W Canada - ‬12 min walk
  • ‪The Canadian Brewhouse - ‬6 min drive
  • ‪Good Earth Coffeehouse - ‬6 min drive
  • ‪PARK Distillery Restaurant + Bar - ‬6 min drive
  • ‪The Old Spaghetti Factory - ‬6 min drive

About this property

Hidden Ridge Resort

Aparthotel in Banff with 2 hot tubs and a sauna
Hidden Ridge Resort offers 107 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. Accommodations are furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 107 guestrooms, featuring kitchens with refrigerators and ovens. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Rooms have private balconies or patios. Flat-screen televisions and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected.
Dip into one of the 2 hot tubs or enjoy other recreational amenities including a sauna and bicycles to rent. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Ski

  • Cross-country skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Oven
  • Refrigerator

Dining

  • Coffee and tea in common areas

Bedrooms

  • Bedroom
  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Soap
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • DVD player
  • Flat-screen TV

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 23 kg per pet
  • Fee: CAD 30 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Bicycle rentals
  • Ski passes
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 107 units
  • 2 floors
  • 3 buildings
  • Access via exterior corridors
  • Bicycle rentals
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Hidden Ridge
Hidden Ridge Banff
Hidden Ridge Resort
Hidden Ridge Resort Banff
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Resort Aparthotel
Hidden Ridge Resort Aparthotel Banff

Reviews

Hidden Ridge Resort Reviews

8.6

Excellent

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 2363 out of 4696 reviews
Rating 8 - Good. 1467 out of 4696 reviews
Rating 6 - Okay. 554 out of 4696 reviews
Rating 4 - Poor. 213 out of 4696 reviews
Rating 2 - Terrible. 99 out of 4696 reviews

Reviews

8/10 Good

Nataraj

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Aug 2025

6/10 Okay

Kim, Scottsdale

Travelled with group
Disliked: Property conditions & facilities
Its dated!!. Needs a good paint job, way better lighting in thexrooms. I bought my own bulb for better lighting. Tub chalking horrible.. webs around.. steps need paint, patios dusty and old
Stayed 3 nights in Aug 2025

6/10 Okay

Honey Grace

Travelled with partner
There’s no AC and not even mention on the imformation of the room. The poctures here in expedia wasn’t updated and you’ll get different approach when you see the place. less your expectation. :( The room isn’t that clean, lots of dust on counter tops. The washroom wasn’t maintain clean, the conditioner dispenser was leaking and I almost slip and hit my head on the tub.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All good as usual
Stayed 1 night in Aug 2025

8/10 Good

Aya kamille

Travelled with family
Liked: Cleanliness, property conditions & facilities
It’s a quiet area
Stayed 1 night in Jul 2025

2/10 Terrible

sarah

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very dated and rundown. The rooms smelled like stale cigarette's, the furniture had stains on it, the carpet had burn holes. The parking situation is terrible. The staff, however, were very friendly and helpful.
Stayed 4 nights in Aug 2025

10/10 Excellent

Chantelle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views, clean rooms, friendly inviting staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Courtnee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was so busy in Banff and we couldn't find parking. The hotel provided us with bus passes and the bus stop was right beside the resort. Sitting on the deck to have morning coffee was beautiful. It was nice to have the hot tub also. The rooms are lovely, clean and the shampoo/conditioner are from a local company, which is great.
Stayed 1 night in Aug 2025

10/10 Excellent

Elena

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Jullian

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay. The receptionist was very helpful, giving us insights on places to visit - even suggesting other spots we hadn’t planned on, which was a great heads-up for tourists. They also shared tips on how to get there, as well as nearby restaurant recommendations. The only downside was the parking, which felt a bit like “anything goes.” It would be nice if each room had a designated parking space in front of it.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Excellent stay!

Wonderful family experience! Clean and comfortable stay. The staff are friendly and helpful. Definitely an excellent accommodation for family get aways.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, room comfort

Great stay

A little outside of town, but great quiet location. Bus stop right next door. Great space, very comfortable
Stayed 3 nights in Aug 2025

10/10 Excellent

Toai

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Most of everything excellent
Stayed 1 night in Aug 2025

8/10 Good

Danielle

Stayed 2 nights in Aug 2025

6/10 Okay

Curtis

Disliked: Cleanliness
Several stair steps down to the entrance of our room, and the landing at front door entrance was very dirty. Two Adirondack chairs in front yard afforded a beautiful view, however cigarette butts all around them looked trashy. Interior was dated, and noise from condo above was annoying. For the high price, didn’t see the value.
Stayed 2 nights in Jul 2025

10/10 Excellent

Frinze

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

10/10 Excellent

EnChieh, Kanata

Liked: Cleanliness
Nothing special
Stayed 3 nights in Jul 2025

10/10 Excellent

Hetalba

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Was awesome
Stayed 2 nights in May 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Do not say here. Upon entering our unit, we were greeted with the overpowering stench of smoke. The units have wood burning fireplaces. Being small, the fireplaces are probably unable to direct much smoke up the chimney. Anyone using them is essentially building an open fire in their living room. We didn’t try. Any luggage you bring will be permeated with the smell of smoke. The first floor units are basically walk out basements. You will likely have one small window in the bedroom. For privacy, you’ll want to keep the curtains pulled as anyone passing on the sidewalk will have a direct line of sight. The electric lighting in the units is depressingly dim. The carpet in the bedroom was also damp, likely due to moisture leaching from the underground floor. That’s a great recipe for mold. The view from our walkout patio was almost nonexistent. You wouldn’t realize there were mountains if you didn’t know you were in Banff. Space was also extremely limited. There was barely enough room to open two suitcases and there was no storage. There was a small alcove that might hold two jackets. This place is way overpriced for what it offers. We chose to bail after one night. The only positive I can note are the staff who seemed genuinely concerned about our complaints and worked with Expedia to quickly refund our remaining days. That said, while checking out at the front desk another guest was launching a list of complaints. They must deal with this a lot.
Stayed 6 nights in Jul 2025

10/10 Excellent

Guo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The view is stunning, and the hot tub offers a scenic and relaxing experience.
Stayed 2 nights in Aug 2025

8/10 Good

Yi

Travelled with family and small children
Liked: Amenities
The property has a beautiful view around the pool and offers a complimentary transit pass, which makes getting into town easy. While the building is a bit dated and could be cleaner, the temperature at night is comfortable even without AC. However, cell reception and Wi-Fi are very limited. We called the front desk to report the poor Wi-Fi connection, and the receptionist said she would call back—but we never heard back.
Stayed 1 night in Jul 2025

10/10 Excellent

Rui

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Saw elks !
Stayed 5 nights in Jun 2025

8/10 Good

Niki

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
The setting is beautiful, family friendly, & out of the crowds of busy downtown Banff. You can take the Roam bus right from the property to town. We had a family of 8 - 4 Adults, 4 big teens. It fit our family, it’s TIGHT for lounge space but met our needs for game nights, grilling & quick breakfasts. It also had laundry in the unit. Overall, our specific unit was tired & in desperate need of refreshing. Wallpaper peeling, cracked tiles, ceiling & walls need painting & scrubbing. Carpet tiles need to be replaced. Staff were helpful! Would we stay here again, yes. Just note that’s it’s in desperate need of renovations.
Stayed 7 nights in Jul 2025

8/10 Good

Soeun

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Sanghee

Travelled with family and small children
Liked: Amenities
A bit smaller than I expected, but it was good for our large family.
Stayed 2 nights in Jul 2025