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Aparthotel

Hidden Ridge Resort

3.5 star property

Photo gallery for Hidden Ridge Resort

Outdoor spa tub
Property preview
Lobby sitting area
Fireplace
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Laundry room

Explore the area

View map
901 Hidden Ridge Way, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪8 min walk‬
  • Place, Banff National Park Information Centre
    ‪4 min drive‬

Room options

View all photos for Premier Loft (2 Bedroom Condo - with Game room)

Premier Loft (2 Bedroom Condo - with Game room) | Living room

Premier Loft (2 Bedroom Condo - with Game room)

  • 88 sq m
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q)

  • 79 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Queen Beds

View all photos for Premier Condo, 2 Bedrooms (Loft)

Premier Condo, 2 Bedrooms (Loft) | Private kitchen

Premier Condo, 2 Bedrooms (Loft)

  • 79 sq m
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft)

8.8 out of 10
Excellent
(3 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

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About the area

Banff

Located in Banff (Tunnel Mountain District), Hidden Ridge Resort is within a 10-minute drive of Banff Lake Louise Tourism Bureau and Upper Hot Springs. .This aparthotel is 12.9 mi (20.8 km) from Banff National Park and 4.1 mi (6.7 km) from Banff Gondola.
View more Aparthotels in BanffOpens in a new window

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Surprise Corner - 8 min walk - 0.7 km
  • Banff Centre for Arts and Creativity - 4 min drive - 1.7 km
  • Banff National Park Information Centre - 4 min drive - 2.0 km
  • Banff Lake Louise Tourism Bureau - 5 min drive - 2.3 km

Getting around

  • Banff Station - 7 min drive
  • Calgary International Airport (YYC) - 95 min drive

Restaurants

  • ‪A&W Canada - ‬12 min walk
  • ‪The Canadian Brewhouse - ‬6 min drive
  • ‪Good Earth Coffeehouse - ‬6 min drive
  • ‪PARK Distillery Restaurant + Bar - ‬6 min drive
  • ‪The Old Spaghetti Factory - ‬6 min drive

About this property

Hidden Ridge Resort

Aparthotel in Banff with 2 hot tubs and a sauna
Hidden Ridge Resort offers 107 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. Accommodations are furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 107 guestrooms, featuring kitchens with refrigerators and ovens. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Rooms have private balconies or patios. Flat-screen televisions and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected.
Dip into one of the 2 hot tubs or enjoy other recreational amenities including a sauna and bicycles to rent. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Ski

  • Cross-country skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Oven
  • Refrigerator

Dining

  • Coffee and tea in common areas

Bedrooms

  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Soap
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • DVD player
  • Flat-screen TV

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 23 kg per pet
  • Fee: CAD 30 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Bicycle rentals
  • Ski passes
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 107 units
  • 2 floors
  • 3 buildings
  • Access via exterior corridors
  • Bicycle rentals
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Hidden Ridge
Hidden Ridge Banff
Hidden Ridge Resort
Hidden Ridge Resort Banff
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Resort Aparthotel
Hidden Ridge Resort Aparthotel Banff

Hidden Ridge Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2460 out of 4842 reviews
Rating 8 - Good. 1495 out of 4842 reviews
Rating 6 - Okay. 565 out of 4842 reviews
Rating 4 - Poor. 219 out of 4842 reviews
Rating 2 - Terrible. 103 out of 4842 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Chang hun

Travelled with family
Liked: Amenities
Good services
Stayed 1 night in Oct 2025

8/10 Good

Joanna

Travelled with partner
The room smelled like weed and dirty carpet. Front staff was super friendly. Hot tub and sauna were mediocre. They didn’t get hot enough. Kitchen did not use.
Stayed 1 night in Oct 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, room comfort
Excellent stay. Fabulous fireplace, warm shower, cool sheets, comfy beds.
Stayed 1 night in Oct 2025

10/10 Excellent

Sona

Liked: Cleanliness, property conditions & facilities
Clean and very close to Banff downtown
Stayed 4 nights in Oct 2025

10/10 Excellent

Monique

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. We love coming here with our baby and dog. There is space for everyone to be comfortable. We love the hot tub and view. The bus is very convenient and it is nice the hotel offers bus passes.
Stayed 2 nights in Oct 2025

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great. Had everything we needed in the kitchen. It was clean. Staff at the front were wonderful. The only thing that was a bit distwas whoever was in the room above us had kids that were running back and forth until 11pm. The thumping sounds were annoying. But the is not Hidden Ridges fault
Stayed 3 nights in Oct 2025

8/10 Good

Bradley

Travelled with family
Liked: Amenities, property conditions & facilities
N/A
Stayed 1 night in Oct 2025

10/10 Excellent

Shivansh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good hot tub and pool area.
Stayed 1 night in Oct 2025

10/10 Excellent

dana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stay was lovely. Would recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Richard, Edmonton

Liked: Cleanliness, amenities, property conditions & facilities
beautiful view
Stayed 2 nights in Oct 2025

8/10 Good

Karen

Travelled with partner
Liked: Amenities, property conditions & facilities
The fireplace in the lodge was really nice. We enjoyed the hot tub but the jets didn’t work at all and the sauna wasn’t hot. The room was clean but had a smell of smoke bc of the fireplace. Loved the easy access to transportation downtown. Secluded enough but close to town. We enjoyed our stay :)
Stayed 5 nights in Oct 2025

10/10 Excellent

Inho

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Amanda

Travelled with family
Our room was extremely smokey (it had a real fireplace in it, which we didn't use because we didn't want to make the room more smokey) and all of our luggage smelled for days afterwards and I had to re-wash all of our laundry when we got to our next lodging. We tried to air-out the room, but it was too cold to sleep with the windows open at night. A lot of the amenities had 'Out of Order' signs on them including the jets for one of the hot tubs and half of the laundry machines. You can't beat the view from the outdoor hot tub, which was our main motivation to book this hotel.
Stayed 1 night in Oct 2025

8/10 Good

Madeline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This resort is great and I'll definitely stay again. The room was spacious and allowed family members to have privacy and alone time. The kitchen helped so much as we didn't need to go out for expensive meals. Only complaints are the dishwasher rack didn't work well, toilet didn't flush well, fridge didn't stay closed, and can be hard to get parking next to your room.
Stayed 2 nights in Oct 2025

6/10 Okay

Sarah

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The staff were friendly and helpful. Our condo was very dirty, with visible grime on the kitchen cupboards and doors, the carpet was filthy. When I went to preheat the oven, I found a half-eaten pizza left from a previous guest. We enjoyed the fireplace and hot tub and tried not to be bothered by the dirt. As a group of 7 our accommodation options in Banff are limited. I was disappointed as we recalled Hidden Ridge fondly. It seems that upkeep is lacking on what was a great place.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicole

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Great stay as always! Will continue our yearly trip here!
Stayed 2 nights in Oct 2025

10/10 Excellent

Byeonghun

Stayed 2 nights in Oct 2025

8/10 Good

Andrea, Oakville

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I didn't like that the parking was not necessarily outside your unit, we had to find other spots around the resort a few times. the bathroom was a little dark needed more light, front staff very friendly, location was close to downtown Banff
Stayed 3 nights in Oct 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Great room
Stayed 1 night in Oct 2025

10/10 Excellent

Melzina

Travelled with family, Travelled with group
Liked: Cleanliness, amenities
Great property
Stayed 1 night in Oct 2025

2/10 Terrible

Ryan

Travelled with family
Disliked: Cleanliness
Not a friendly front desk agent at check in. Room had not been cleaned from previous guest. Snow not shoveled from steps. Not very apologetic when told about the room not being cleaned from previous guest. Asked to send someone to help us move our stuff to the room they moved us to. Was told they have nobody to help. New room had long hair from previous guest on bathtub. Other shower was pretty dirty around the shower door.
Stayed 1 night in Oct 2025

10/10 Excellent

Corazon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, sweet note with wine is very much appreciated !!!
Stayed 1 night in Oct 2025

6/10 Okay

Daryl

Carpet is old, furniture is old and uncomfortable
Stayed 2 nights in Oct 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful scenery, great parking. All around peaceful.
Stayed 5 nights in Oct 2025