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Aparthotel

Hidden Ridge Resort

3.5 star property

Photo gallery for Hidden Ridge Resort

Outdoor spa tub
Lobby sitting area
Exterior
Fireplace
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Laundry room

Explore the area

View map
901 Hidden Ridge Way, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪8 min walk‬
  • Place, Banff National Park Information Centre
    ‪4 min drive‬

Room options

View all photos for Premier Loft (2 Bedroom Condo - with Game room)

Premier Loft (2 Bedroom Condo - with Game room) | Living room

Premier Loft (2 Bedroom Condo - with Game room)

  • 88 sq m
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q)

Premier Condo (2 Bedroom Loft- 4 Q)

  • 79 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Queen Beds

View all photos for Premier Condo, 2 Bedrooms (Loft)

Premier Condo, 2 Bedrooms (Loft) | Private kitchen

Premier Condo, 2 Bedrooms (Loft)

  • 79 sq m
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds

View all photos for Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom

Deluxe Condo, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed

Deluxe Condo, 1 Queen Bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft)

Deluxe Condo, 1 Bedroom (Loft)

8.8 out of 10
Excellent
(3 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

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About the area

Banff

With a stay at Hidden Ridge Resort in Banff (Tunnel Mountain District), you'll be a 4-minute drive from Banff National Park Information Centre and 6 minutes from Banff Lake Louise Tourism Bureau. .This aparthotel is 12.9 mi (20.8 km) from Banff National Park and 2.7 mi (4.3 km) from Fairmont Banff Springs Bowling Centre.
View more Aparthotels in BanffOpens in a new window

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Surprise Corner - 8 min walk - 0.7 km
  • Banff Centre for Arts and Creativity - 4 min drive - 1.7 km
  • Banff National Park Information Centre - 4 min drive - 2.0 km
  • Banff Lake Louise Tourism Bureau - 5 min drive - 2.3 km

Getting around

  • Banff Station - 7 min drive
  • Calgary International Airport (YYC) - 95 min drive

Restaurants

  • ‪A&W Canada - ‬12 min walk
  • ‪The Canadian Brewhouse - ‬6 min drive
  • ‪Good Earth Coffeehouse - ‬6 min drive
  • ‪PARK Distillery Restaurant + Bar - ‬6 min drive
  • ‪The Old Spaghetti Factory - ‬6 min drive

About this property

Hidden Ridge Resort

Aparthotel in Banff with 2 hot tubs and a sauna
Hidden Ridge Resort offers 107 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. Accommodations are furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 107 guestrooms, featuring kitchens with refrigerators and ovens. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Rooms have private balconies or patios. Flat-screen televisions and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected.
Dip into one of the 2 hot tubs or enjoy other recreational amenities including a sauna and bicycles to rent. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Ski

  • Cross-country skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Oven
  • Refrigerator

Dining

  • Coffee and tea in common areas

Bedrooms

  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Soap
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • DVD player
  • Flat-screen TV

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 23 kg per pet
  • Fee: CAD 30 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Bicycle rentals
  • Ski passes
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 107 units
  • 2 floors
  • 3 buildings
  • Access via exterior corridors
  • Bicycle rentals
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Hidden Ridge
Hidden Ridge Banff
Hidden Ridge Resort
Hidden Ridge Resort Banff
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Resort Aparthotel
Hidden Ridge Resort Aparthotel Banff

Hidden Ridge Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2474 out of 4857 reviews
Rating 8 - Good. 1496 out of 4857 reviews
Rating 6 - Okay. 565 out of 4857 reviews
Rating 4 - Poor. 219 out of 4857 reviews
Rating 2 - Terrible. 103 out of 4857 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Rajneet

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Matters and pillows of the property need to be replace as they were very uncomfortable
Stayed 2 nights in Oct 2025

8/10 Good

Paulo

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
train noisy (horn) all night long. Couldn't sleep well. Parking area is so confusing. People parking every where... better to have a reserved spot for each apartment. all Staff was really polite!! Thanks you!
Stayed 2 nights in Oct 2025

6/10 Okay

Jamie

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Broken outlets, oven didn’t work, dog barking all day and night beside our unit.
Stayed 2 nights in Oct 2025

8/10 Good

Shelley

Travelled with partner, Travelled with group
Liked: Amenities
Hot tub nice location .Great view . Poor jets . Sauna a plus , too!
Stayed 6 nights in Oct 2025

10/10 Excellent

Edgar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I really liked that they had hot chocolate all the time at the reception. Thank you.
Stayed 2 nights in Oct 2025

10/10 Excellent

Tong, calgary

Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Big unit nice amenities but bottom floor units can hear the top walking so not the best.
Stayed 1 night in Oct 2025

2/10 Terrible

Jacquelyne

Travelled with family, Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I got an infection from the hot tub, when I attempted to discuss this with the staff, they were dismissive and uncaring. The rooms are run down now, our door stuck and was hard to open, the screen was out of the front window. They sent maintenance when asked but he was there less than 5 minutes and didn't fix either issue. They don't enforce their no alcohol rule in the hot tub, so you have to contend with alcohol induced idiocy when just trying to relax. Overall, we've stayed at this resort at least once a year for the past five years, often we've stayed twice, but we'll be long break from them going forward.
Stayed 4 nights in Oct 2025

8/10 Good

Melanie

Travelled with family
Stayed 2 nights at this hotel. Don’t get me wrong! Views were spectacular, bed was clean! We had a 3 bed condo. It did the job. But for the amt of money you think it would be in better shape. It’s very out dated, we had a lot of dust, grime, cob webs. My daughter cut her foot as she went to walked around side of bed and the vents were not secure properly and it just came right off. Hot tub views “check” the condition of hot tub, terrible. Needs repair asap. Front desk staff were amazing.
Front of room
View from balcony
Living room/kitchen
Hot tub
Stayed 2 nights in Oct 2025

8/10 Good

Lee

Stayed 1 night in Oct 2025

8/10 Good

Shane

Travelled with family and small children
Liked: Cleanliness, amenities
Hotel is away from the hustle and bustle of the town and the pool and hot tub Have an amazing view.
Stayed 4 nights in Oct 2025

4/10 Poor

Brandon

Disliked: Amenities
We come here all the time and usually have a better experience, we’re a bit let down with this time. We come from far so we usually only stay a night, we have our routine. We like to go to the hot tub in the morning, we went about the night as usually and woke up to go to the pool and it was shutdown for 3 hours due to trimming a tree nearby, it just hurts because we spend a lot of money to get here and it just sucks because we will have to be checked out at 11am by the time it’s good I feel like any work needing to be done should be between 11-4 ( after checkout ) (before new check ins ) As a 1 day goer. This one really hurt us
Stayed 1 night in Oct 2025

2/10 Terrible

Wei

Travelled with family
Disliked: Cleanliness, room comfort
heating system is not working at the first night. it was fixed the second night but the heat was not even during the whole night. terrible heating
Stayed 2 nights in Oct 2025

10/10 Excellent

Hannah Julieann

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was GORGEOUS! My entire family enjoyed our stay and we agreed we would stay again! The mountain view hot tub was just beautiful!
Stayed 4 nights in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Great stay - the picture of the hot tub with the view sold this to me and I loved relaxing there. Staff were really helpful and room was nice and spacious. I was travelling alone and had a couple of meals at the hostel nearby so quite convenient. The free bus into town works really well.
Stayed 1 night in Aug 2025

2/10 Terrible

Sarah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

JARRETT

Travelled with family
Liked: Cleanliness, property conditions & facilities
Tiles missing in the hot tub, jets need maintenance as well. BBQ’s need to be able to work on auto start not using an extended lighter - even then some don’t start and components are worn out on them. Tried three different ones and finally the fourth one started - luckily. You shouldn’t have to leave your raw food to run and get a lighter from the front desk. - Anyways…..
Stayed 3 nights in Oct 2025

10/10 Excellent

Jesica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay. Amazing hot tub!
Stayed 2 nights in Oct 2025

8/10 Good

ian

Liked: Cleanliness, room comfort

Fall stay

Hot tub was great, train noise was loud at nite
Stayed 1 night in Oct 2025

10/10 Excellent

OLEKSANDR

Stayed 2 nights in Oct 2025

10/10 Excellent

Chang hun

Travelled with family
Liked: Amenities
Good services
Stayed 1 night in Oct 2025

8/10 Good

Joanna

Travelled with partner
The room smelled like weed and dirty carpet. Front staff was super friendly. Hot tub and sauna were mediocre. They didn’t get hot enough. Kitchen did not use.
Stayed 1 night in Oct 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, room comfort
Excellent stay. Fabulous fireplace, warm shower, cool sheets, comfy beds.
Stayed 1 night in Oct 2025

10/10 Excellent

Sona

Liked: Cleanliness, property conditions & facilities
Clean and very close to Banff downtown
Stayed 4 nights in Oct 2025

10/10 Excellent

Monique

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. We love coming here with our baby and dog. There is space for everyone to be comfortable. We love the hot tub and view. The bus is very convenient and it is nice the hotel offers bus passes.
Stayed 2 nights in Oct 2025