Aparthotel

Hidden Ridge Resort

3.5 star property

Photo gallery for Hidden Ridge Resort

Outdoor spa tub
Exterior detail
Property grounds
Premier Condo, 2 Bedrooms (Loft)
Exterior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Kitchen
  • Barbecue grill
  • Laundry
  • Pet-friendly

Explore the area

View map
901 Hidden Ridge Way, Banff, AB, T1L 1H8
  • Banff Centre for Arts and Creativity
    ‪5 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪6 min drive‬
  • Tunnel Mountain
    ‪8 min drive‬

Room options

Premier Condo, 2 Bedrooms (Loft)

  • 79 sq m
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds

Deluxe Condo, 1 Bedroom (Loft)

8.8 out of 10
Excellent
(3 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Premier Loft (2 Bedroom Condo - with Game room)

  • 88 sq m
  • 2 bedrooms
  • Sleeps 8
  • 3 Queen Beds

Deluxe Condo, 1 Bedroom

  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Condo, 1 Queen Bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Premier Condo (2 Bedroom Loft- 4 Q)

  • 79 sq m
  • 2 bedrooms
  • Sleeps 8
  • 4 Queen Beds

Similar properties

About the area

Banff

With a stay at Hidden Ridge Resort in Banff (Tunnel Mountain District), you'll be a 4-minute drive from Banff National Park Information Centre and 5 minutes from Banff Centre for Arts and Creativity. .This aparthotel is 4.1 mi (6.7 km) from Banff Gondola and 12.9 mi (20.8 km) from Banff National Park.

What's nearby

  • Banff National Park Information Centre - 5 min drive - 2.0 km
  • Banff Centre for Arts and Creativity - 5 min drive - 2.0 km
  • Banff Lake Louise Tourism Bureau - 6 min drive - 2.3 km
  • Tunnel Mountain - 8 min drive - 2.0 km
  • Fairmont Banff Springs Bowling Centre - 9 min drive - 3.4 km

Getting around

  • Banff Station - 7 min drive
  • Calgary International Airport (YYC) - 95 min drive

Restaurants

  • ‪Park Distillery - ‬6 min drive
  • ‪A&W Canada - ‬12 min walk
  • ‪Good Earth Coffeehouse - ‬6 min drive
  • ‪The Old Spaghetti Factory - ‬6 min drive
  • ‪Evelyn's Coffee Bar - ‬6 min drive

About this property

Hidden Ridge Resort

Aparthotel with 2 hot tubs, near Banff Centre for Arts and Creativity
Hidden Ridge Resort offers 107 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. Accommodations are furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 107 guestrooms, featuring kitchens with refrigerators and ovens. Your bed comes with premium bedding, and all rooms are furnished with double sofa beds. Rooms have private balconies or patios. Flat-screen televisions and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected.
Dip into one of the 2 hot tubs or enjoy other recreational amenities including a sauna and bicycles to rent. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages

English, French, Japanese

Property amenities

Ski

  • Cross-country skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle nearby
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Hot springs nearby
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Oven
  • Refrigerator

Dining

  • Coffee and tea in common areas

Bedrooms

  • Bedroom
  • Double sofa bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Soap
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • DVD player
  • Flat-screen TV

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Fan
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 23 kg per pet
  • Fee: CAD 30 per pet per night
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Food and water bowls

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • Bicycle rentals
  • Ski passes
  • Bicycle rentals nearby
  • Boat tours nearby
  • Canoeing nearby
  • Hiking/biking trails nearby
  • Ice skating nearby
  • Kayaking nearby
  • Rafting nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 107 units
  • 2 floors
  • 3 buildings
  • Access via exterior corridors
  • Bicycle rentals
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Hidden Ridge
Hidden Ridge Banff
Hidden Ridge Resort
Hidden Ridge Resort Banff
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Resort Aparthotel
Hidden Ridge Resort Aparthotel Banff

Hidden Ridge Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2293 out of 4556 reviews
Rating 8 - Good. 1422 out of 4556 reviews
Rating 6 - Okay. 541 out of 4556 reviews
Rating 4 - Poor. 206 out of 4556 reviews
Rating 2 - Terrible. 94 out of 4556 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Polly

Stayed 2 nights in May 2025

8/10 Good

Claudine

Travelled with family
Liked: Amenities
Disliked: Cleanliness
It was great to have free transportation to downtown Banff by bus. The view is incredible. The cleanliness was not too great, there was soft drinks cans under the table next to the sofa. It's not renovated but we have all what we needed.
Stayed 5 nights in May 2025

10/10 Excellent

Yao

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, amenities
Dated rooms. Bugs in light fixtures and the pool and sauna are a bit run down. Downstairs rooms very noisey if other guests are above. Very friendly and attentive staff. The location and views are wonderful. The wood burning fireplace and free wood are a perk not found often in Banff anymore. We will be back again 100%
Stayed 1 night in May 2025

10/10 Excellent

Carey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic property with exceptional service! Will be back!
Stayed 1 night in May 2025

6/10 Okay

Yanwen

Disliked: Property conditions & facilities
Room was fine , 3 queen beds fits a family. However the room gets really noisy overnight, my parents can’t get the sleep whole night in the first day and laat
Stayed 4 nights in May 2025

10/10 Excellent

Jhunalourd

Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jordo

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The kids and my fiance and I had a wonderful time. Would recommend to anyone.
Stayed 2 nights in May 2025

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Mountain feel; very nice staff, free bus transportation to town and free bottle of wine!!!
Stayed 2 nights in May 2025

2/10 Terrible

Brandon

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The balcony railings were pretty much falling off so my kids couldnt go out there, some plugs were missing the cover plates, the fireplace chainmail was falling off and couldnt be put back up due to such bad over usage so it was very unsafe to have a fire. Toilet barely flushed. The whole place needs maintenance and staff werent very friendly. When i checked out the guy at the lobby counter didnt even ask how the stay was. Definitely wont be staying there again
Stayed 2 nights in May 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place!
Stayed 2 nights in Apr 2025

8/10 Good

Gineth

Liked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Kent

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

andrew

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Great location with a beautiful view, rooms are getting pretty run down and really dirty.
Stayed 2 nights in May 2025

10/10 Excellent

Devon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Jordan

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
You can see the age of the property and overall usage but for what it is, it's good value. There are some cleanliness issues in some of the bedsheet undercovers (specifically in the downstairs game room pullout couch mattress) and lots watergrime in the shower but what can you expect for a property of this age. The hot tubs used salted water instead of chlorine and the sauna is great. It's a bit out of the ways from Banff. Bus takes about 10 minutes to get downtown from the hotel. Bus passes are provided free of charge. There is a coin laundry on site. Staff was amazing overall. Would book again for my large group.
Stayed 1 night in May 2025

10/10 Excellent

JENNIFER

Liked: Cleanliness, property conditions & facilities
Great experience
Stayed 2 nights in May 2025

6/10 Okay

Shermagne

Travelled with family
Liked: Room comfort

Needs updating and better cleaning.

It's a great resort, but the pools are too small for the amount of people that are there. The rooms are nice and spacious, but it needs to be updated. The walls have nicks on them and the bathroom shower area's walls are slippery and have black mold on them. I love that there's a fireplace and free firewood in the resort. A great get-away, too bad we weren't able to enjoy the pool because of it being too packed.
Stayed 2 nights in May 2025

6/10 Okay

Rodie-Ann

Pretty resort and nice scenic view, but hottubs were always full and could be cleaner.
Stayed 3 nights in May 2025

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
beautiful
Stayed 1 night in May 2025

8/10 Good

Yasaman

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely quiet place. The hot tub has the best view.
Stayed 1 night in May 2025

10/10 Excellent

Cheuk Man Cherry

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was an enjoyable stay overall. We had a group of 6 for family and staying together in the premium loft was great pleasure. Love the outdoor hot pool and sauna, and lobby with complimentary drink bar with hot chocolate provided. Th kitchen has adequate utensils for cooking and eating which was great. It would be better if some pans for stir-fry can be provided instead of just pots. Also, we think the hotel can do better is parking arrangement. It was first come first serve basis but we think the hotel can consider assigning it parking spot to guest which is close to their hotel room. Sometimes we are not able to find a spot close to our room, which was not ideal.
Stayed 3 nights in Apr 2025

10/10 Excellent

cassandra

Liked: Cleanliness, property conditions & facilities
perfect stay
Stayed 1 night in May 2025

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our room was very spacious. When we arrived at Hidden ridge resort, the checking person at the counter was very helpful. I would highly recommend booking with Hidden ridge resort for your next vacation to Banff. Jim
Stayed 3 nights in Apr 2025

10/10 Excellent

Jonathon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location. Incredible pool and hot tub. Super friendly staff. Real fireplace.
Stayed 1 night in May 2025