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Douglas Fir Resort and Chalets

3.0 star property

Photo gallery for Douglas Fir Resort and Chalets

Exterior
42-inch flat-screen TV with cable channels, TV, fireplace
Loft | In-room dining
Outdoor spa tub
Outdoor spa tub

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
525 Tunnel Mountain Road, Banff, AB, T1L1B2
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪2 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪7 min drive‬

Room options

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

Studio, 1 Queen Bed with Sofa bed, Kitchen

7.8 out of 10
Good
(11 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Loft in Lodge

Loft | Living room

Loft in Lodge

7.2 out of 10
Good
(10 reviews)
  • 61 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Single Murphy Bed
  • Free Wi-Fi

View all photos for Apartment, 1 bedroom on the lower level of fourplex unit

Full-sized fridge, microwave, oven, stovetop

Apartment, 1 bedroom on the lower level of fourplex unit

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit

Loft, 1 Bedroom on the upper level of fourplex unit

  • 67 sq m
  • Sleeps 6
  • 3 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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  • Pool
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  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 2,050 reviews
The price is AU$341
includes taxes & fees
14 May - 15 May
Tunnel Mountain Resort

About the area

Banff

With a stay at Douglas Fir Resort and Chalets in Banff (Tunnel Mountain District), you'll be within a 5-minute drive of Tunnel Mountain and Banff Centre for Arts and Creativity. .This family-friendly condo is 1.1 mi (1.8 km) from Banff Lake Louise Tourism Bureau and 2.3 mi (3.8 km) from Fairmont Banff Springs Bowling Centre.
View more Condo rentals in BanffOpens in a new window

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Surprise Corner - 2 min walk - 0.2 km
  • Banff National Park Information Centre - 6 min drive - 1.7 km
  • Banff Lake Louise Tourism Bureau - 7 min drive - 2.0 km
  • Banff Centre for Arts and Creativity - 8 min drive - 2.4 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 98 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬5 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive
  • ‪A&W Canada - ‬14 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬5 min drive
  • ‪Shoku Izakaya - ‬5 min drive

About this property

Entire place

You'll have the entire condo to yourself and will only share it with other guests in your party.

Douglas Fir Resort and Chalets

Douglas Fir Resort and Chalets offers 130 accommodations with fireplaces and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Accommodations at this 3-star condo have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include portable fans and blackout drapes/curtains.

2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treat yourself to a stay in one of the 130 guestrooms, featuring fireplaces and flat-screen televisions. Rooms have private balconies or patios. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
After a day on the slopes, relax in one of the 2 hot tubs. This condo also features complimentary wireless internet access, ski storage, and a picnic area. You'll be on the slopes in no time with the complimentary ski shuttle.
Featured amenities include express check-out, a 24-hour front desk, and an elevator. Free self parking is available onsite.

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • 2 hot tubs
  • Waterslide

Internet

  • Available in the condo: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)
  • Children's pool

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Fireplace
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • DVD player

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Vending machine

Location highlights

  • In a national park
  • In the mountains

Things to do

  • 24-hour gym
  • Children's pool
  • Free water park
  • Ski passes
  • Ski storage
  • Waterslide
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Ice skating nearby
  • Mountain climbing nearby
  • Rock climbing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Spelunking nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 24 buildings
  • 4 floors
  • Built in 1946

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 14 2026 to May 15 2026 (dates subject to change):
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Douglas Fir And Chalets Banff

Douglas Fir Chalets Banff

Douglas Fir Resort

Douglas Fir Resort & Chalets

Douglas Fir Resort & Chalets Banff

Douglas Fir Banff

Douglas Fir Hotel Chalets

Douglas Fir Resort & Chalets Hotel Banff

Douglas Fir Resort And Chalets

Douglas Fir Resort and Chalets Condo

Douglas Fir Resort Chalets

Douglas Fir Resort and Chalets Banff

Douglas Fir Resort and Chalets Condo Banff

Douglas Fir Resort and Chalets Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1540 out of 4096 reviews
Rating 8 - Good. 1520 out of 4096 reviews
Rating 6 - Okay. 632 out of 4096 reviews
Rating 4 - Poor. 282 out of 4096 reviews
Rating 2 - Terrible. 122 out of 4096 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was cozy and perfect!
Stayed 1 night in Feb 2026

10/10 Excellent

Theresa

Stayed 3 nights in Feb 2026

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, had what we needed and the staff was very friendly to us
Stayed 5 nights in Feb 2026

8/10 Good

Crystal

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing, cute little cottage like room. Actual wood burning fireplace that had the wood, kindling and paper at the ready. Slides were awesome as was the outdoor hottub. Had some issues with the linens but the staff were quick to make it right. Will definitely plan to stay here again.
Stayed 1 night in Feb 2026

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, amenities
We were surprised to be short a couple of bath towels and had a broken light, but we are happy with how quickly these issues were dealt with. The outside hottub could probably be a degree hotter.
Stayed 2 nights in Feb 2026

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quaint hotel with friendly staff and wood burning fireplaces in the rooms! Enjoyed the complimentary Roam passes to get down to Banff townsite.
Stayed 1 night in Feb 2026

10/10 Excellent

Melanie

Travelled with family
Liked: Amenities, property conditions & facilities
Love the amenities, the check-in and out process is easy, the condos are cozy, warm and quiet. Great for families
Stayed 2 nights in Feb 2026

10/10 Excellent

Alex

Stayed 1 night in Jan 2026

8/10 Good

susan

Liked: Cleanliness, amenities, property conditions & facilities
Room was good. The decor is a little dated but for the price it was good. Having assigned underground parking was great despite how tight the stalls are.
Stayed 2 nights in Feb 2026

10/10 Excellent

Gabriella

Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room; kind staff and the fireplace was amazing!
Stayed 2 nights in Jan 2026

8/10 Good

arashdeep

Travelled with family and small children
Good stay
Stayed 2 nights in Jan 2026

10/10 Excellent

Brittney

Stayed 1 night in Jan 2026

10/10 Excellent

Paulo

Liked: Cleanliness, amenities
Staff was great, as usual
Stayed 3 nights in Jan 2026

6/10 Okay

Arthur H

Stayed 2 nights in Jan 2026

6/10 Okay

Mike

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Honestly this used to be one of my favorites. This time kind of sucked no hot water for the tub the room stunk and was falling apart. For 200 a night I think I will go elsewhere. The front desk lady was not overly friendly just needs an update . Super disappointed honestly 😪
Stayed 2 nights in Jan 2026

10/10 Excellent

WeiBin

Travelled with family
Liked: Cleanliness, amenities
Room is clean. staff is friendly. Swimming pool with slides are awesome.
Stayed 1 night in Jan 2026

2/10 Terrible

Marina

Travelled with group
Disliked: Amenities, property conditions & facilities
The room, the staff and the amenities were all terrible. Everything was completely run down. I was shocked. The pull out couch springs were all broken, my friend couldn’t sleep with her feet elevated and head sinking (even though the room is meant to sleep 4 and we were only 2 friends). When I tried to make waffles in the morning with their toaster it caught on fire and the fire alarm was set off(way too old). We called the staff to come up and show them the conditions of the room. We waited 2 hours for someone to come and help, no one ever showed up. So we ended up going to reception after 2 hours of waiting, but they informed us a manager wasn’t in until 3 pm. Our whole day was ruined just waiting to speak to a manager. Management tried to argue the pull out couch was for children only… I wouldn’t even let my child sleep on that couch. No wonder it was completely dead, not a single car or person in sight. Just because it’s Banff and it attracts tourists doesn’t mean you don’t have to uphold basic standards. It’s still a hotel for $$$/night not a $$ motel on the side of the highway. I spent most of my 2 night stay having to search, wait and speak with staff instead of enjoying the mountains. The pictures speak for themselves. I definitely wouldn’t recommend Douglas Fir to anyone.
Stayed 2 nights in Jan 2026

6/10 Okay

Jennifer

Travelled with family
The key card system kept on getting demagnetized. At first they said it was my phone, however given I wasn’t carrying my phone next to it, they indicated it was likely because it got cold. We spent the majority of our days outside, so if you are doing the same, find an internal pocket so you don’t have to get the card rekeyed. I went to the front desk 5 times during our 3 day stay, which was not a big deal, just an annoyance. It was also generally not updated, so if that is important to you, do not book here. The lovely aspects were the space of the suites and the outdoor hot tub! Very relaxing and beautiful view of Mt Rundle!
Stayed 3 nights in Jan 2026

8/10 Good

Nancy

Stayed 3 nights in Jan 2026

10/10 Excellent

brent

Stayed 2 nights in Jan 2026

4/10 Poor

erkut

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Place is super outdated. Front desk employees are not friendly. Room furniture is from 1980s . No where to buy food and drinks. Never coming back to this hotel.
Stayed 1 night in Jan 2026

10/10 Excellent

Barry

Stayed 4 nights in Jan 2026

10/10 Excellent

andrea

Stayed 1 night in Jan 2026

10/10 Excellent

Steele

Stayed 2 nights in Jan 2026

10/10 Excellent

Reade

Liked: Cleanliness, property conditions & facilities
Great place to stay
Stayed 4 nights in Jan 2026