Banff Inn

3.0 star property

Photo gallery for Banff Inn

Loft Suite
Reception
Indoor spa tub
Front of property
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
  • Housekeeping

Explore the area

View map
501 Banff Ave, Banff, AB, T1L1A9
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪2 min walk‬
  • Place, Banff National Park Information Centre
    ‪10 min walk‬

Room options

Loft Suite

9.2 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

Premium Room, 2 Queen Beds

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

Loft Suite

  • Sleeps 6

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(85 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(72 reviews)
  • Sleeps 2
  • 1 King Bed

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

Deluxe King Room

  • Sleeps 2

Deluxe Room-2 Queen Beds

  • Sleeps 4

Standard Room, 2 Double Beds

  • Sleeps 4

Standard Queen Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Deluxe Rooms

  • Sleeps 4

Premium Room

  • Sleeps 4

Similar properties

About the area

Banff

With a stay at Banff Inn in Banff (Uptown District), you'll be a 2-minute drive from Banff National Park Information Centre and 9 minutes from Upper Hot Springs. .This hotel is 11.8 mi (18.9 km) from Banff National Park and 3.7 mi (6 km) from Banff Gondola.

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Victoria Glacier - 2 min walk - 0.2 km
  • Banff National Park Information Centre - 10 min walk - 0.9 km
  • Banff Lake Louise Tourism Bureau - 12 min walk - 1.1 km
  • Banff Centre for Arts and Creativity - 12 min walk - 1.1 km

Getting around

  • Banff Station - 15 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪A&W Canada - ‬7 min walk
  • ‪The Canadian Brewhouse - ‬11 min walk
  • ‪Good Earth Coffeehouse - ‬10 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬12 min walk
  • ‪The Old Spaghetti Factory - ‬12 min walk

About this property

Banff Inn

Hotel in Banff with a sauna and a 24-hour front desk
Banff Inn offers 99 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. LED televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 99 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including a hot tub and a sauna. Additional amenities at this hotel include complimentary wireless internet access, ski storage, and a fireplace in the lobby.
Enjoy a satisfying meal at Carlito's Pizzaria serving guests of Banff Inn. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Carlito's Pizzaria - This restaurant specializes in pizza and serves dinner only. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (CAD 20.95 per night)
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Carlito's Pizzaria

Things to do

  • Hot tub
  • Sauna
  • Ski storage
  • Snow sports gear
  • Steam room

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per day

Payment types

Important information

Optional extras

  • Covered self parking fee: CAD 20.95 per night (in/out privileges)
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Banff Inn
Inn Banff
Banff Inn Hotel
Banff Inn Banff
Banff Inn Hotel Banff

Banff Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 734 out of 1222 reviews
Rating 8 - Good. 326 out of 1222 reviews
Rating 6 - Okay. 98 out of 1222 reviews
Rating 4 - Poor. 39 out of 1222 reviews
Rating 2 - Terrible. 25 out of 1222 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Debaloke, Surrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 3 nights in Sep 2025

8/10 Good

Ottilie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lynae

Liked: Cleanliness, staff & service, property conditions & facilities
Great time in Banff, great place to stay.
Stayed 2 nights in Sep 2025

4/10 Poor

Dora

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We arrived prior to check in time – 4 pm and we were asked to check in at/or after 4 pm as per check in time. We went back after 4 pm, and at check in we were told that we have been upgraded to a Deluxe room (booked Standard room),with 2 queen beds. What were not told is that the room is across the reception desk. We walked in the room, and we noticed right away that it is a bit noisy. We asked the receptionist if we can switch the room because we found it nosy, and we were told that the hotel is sold out and there is nothing that can be done. We opened the window to get some fresh air, in front of the window is a smoking bench, and the smoke from the cigarette was coming through the window, we could not open it any longer since the people were there for a long time. Throughout the night there was constant traffic in and out, and the noise from people rolling their suitcases kept us awake. At 5:50 am a travel group of maybe 25 people were gathered in the lobby awaiting the restaurant to open speaking loudly. It felt like we were sleeping in the lobby surrounded by the group. After sharing the experience with the receptionists, they suggested that we could close the emergency door to avoid the noise, they apologized and said that they will note on the file. The room itself was ok, however, the upgrade was unfortunate for us, because all we got is a sleepless night, no fresh air,and no option to move or cancel the Res.even tough we knew it will be noisy.Stay away from # 131.
Stayed 1 night in Aug 2025

8/10 Good

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I didn't like that I had to pay extra for my husband and parking. For the cost, parking should be included and this is not clear, until you check in. You have no choice because there is no open lot for parking. The hotel is on a small parcel of land. I wish I would have known this. Otherwise spotless, beds are wondeful for good sleep. Only 2 coffee pods, no water.
Stayed 1 night in Aug 2025

10/10 Excellent

charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience and no complaints. Could see the mountains from room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Safia

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay !!
Stayed 1 night in Aug 2025

6/10 Okay

Rebecca, Leduc

Stayed 1 night in May 2025

10/10 Excellent

saira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel. Loft room fit 5 family members nicely. Beds were very comfy. Convenient location On the main strip of Banff.
Stayed 1 night in Aug 2025

8/10 Good

silin

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2025

2/10 Terrible

Navjot

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On photos looks diff but reality was something else
Stayed 1 night in Aug 2025

10/10 Excellent

daniel

Stayed 2 nights in Aug 2025

10/10 Excellent

Greg, Cypress

Stayed 1 night in Aug 2025

6/10 Okay

Rasheed

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Brian Douglass

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Loved the steam room after a long hike.
Stayed 2 nights in Aug 2025

8/10 Good

Brent

Liked: Amenities
The property was little run down for the cost of the stay.
Stayed 1 night in Aug 2025

10/10 Excellent

ammu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all the stay was pretty decent
Stayed 3 nights in Jun 2025

10/10 Excellent

Demin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 2 nights in Aug 2025

8/10 Good

STUART

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, off street parking.
Stayed 2 nights in Aug 2025

6/10 Okay

Shamim, Dhaka

Travelled with family
Disliked: Staff & service
The front office staff were rude and not at all helpful. The room is small. The room provided had no windows only a two foot by three foot glass. The toilet was small. The room had no wardrobe.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
It’s a motel and highly overpriced. The beds very comfortable however and the set up allowed us to accommodate 3 adults in the one loft room The bathroom is way too small and badly needs to be gutted and renovated
Stayed 2 nights in Aug 2025

8/10 Good

Petrona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, close to all major attractions and amenities. Friendly staff, check in was fast, the room was clean and comfortable, would definitely recommend staying here.
Stayed 1 night in Aug 2025

8/10 Good

Maria Zaida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025