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Banff Rocky Mountain Resort

3.0 star property

Photo gallery for Banff Rocky Mountain Resort

Reception
BBQ/picnic area
Exterior
Front of property
Junior Suite, 2 Queen Beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool

Explore the area

View map
1029 Banff Ave, Banff, AB, T1L1H8
  • Banff National Park Information Centre
    ‪6 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪7 min drive‬
  • Tunnel Mountain
    ‪10 min drive‬

Room options

View all photos for Condo, 1 Bedroom (with Kitchen)

Condo, 1 Bedroom (with Kitchen)

Condo, 1 Bedroom (with Kitchen)

7.6 out of 10
Good
(80 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite (One Bedroom Wolf)

Suite (One Bedroom Wolf)

Suite (One Bedroom Wolf)

8.6 out of 10
Excellent
(42 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Condo, 2 Bedrooms (with Kitchen)

Condo, 2 Bedrooms (with Kitchen)

Condo, 2 Bedrooms (with Kitchen)

8.0 out of 10
Very good
(36 reviews)
  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite (Two Bedroom Wolf)

Suite (Two Bedroom Wolf) | Living area

Suite (Two Bedroom Wolf)

8.0 out of 10
Very good
(35 reviews)
  • 59 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

8.8 out of 10
Excellent
(90 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft (Suite)

Loft (Suite)

Loft (Suite)

7.8 out of 10
Good
(7 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Banff

When you stay at Banff Rocky Mountain Resort in Banff, you'll be in a national park, a 5-minute drive from Banff National Park Information Centre and 6 minutes from Banff Lake Louise Tourism Bureau. .This family-friendly hotel is 10.2 mi (16.4 km) from Banff National Park and 5.2 mi (8.3 km) from Banff Gondola.

What's nearby

  • Banff National Park Information Centre - 6 min drive - 4.4 km
  • Banff Lake Louise Tourism Bureau - 7 min drive - 4.7 km
  • Banff Centre for Arts and Creativity - 7 min drive - 4.8 km
  • Tunnel Mountain - 10 min drive - 4.8 km
  • Banff Gondola - 14 min drive - 9.5 km

Getting around

  • Banff Station - 7 min drive
  • Calgary International Airport (YYC) - 90 min drive

Restaurants

  • ‪A&W Restaurant - ‬3 min drive
  • ‪Good Earth Coffeehouse - Banff - ‬6 min drive
  • ‪Park Distillery - ‬7 min drive
  • ‪Cedar House Investments Ltd - ‬7 min drive
  • ‪Old Spaghetti Factory - ‬7 min drive

About this property

Banff Rocky Mountain Resort

Family-friendly hotel with 2 hot tubs and a fitness center
Banff Rocky Mountain Resort offers 171 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 43-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include outdoor tennis courts and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 171 guestrooms featuring refrigerators and microwaves. 43-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Dip into one of the 2 hot tubs or enjoy other recreational amenities including outdoor tennis courts and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
You can enjoy a meal at The Alpha Bistro serving the guests of Banff Rocky Mountain Resort, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 8:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Banff? This hotel has 5000 square feet (465 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 8:00 AM and 11:00 AM and on weekends between 8:00 AM and 11:00 AM.
The Alpha Bistro - This family restaurant serves breakfast, dinner, and light fare. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 11 to 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Alpha Bistro

Things to do

  • 2 hot tubs
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground
  • Racquetball/squash
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 5,000 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 11 to 23 per person
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Banff Mountain Resort
Banff Resort
Banff Rocky
Banff Rocky Mountain
Banff Rocky Mountain Resort
Mountain Resort Banff
Resort Banff
Rocky Mountain Banff Resort
Rocky Mountain Resort
Rocky Mountain Resort Banff
Banff Rocky Mountain Hotel Banff
Banff Rocky Mountain Hotel

Banff Rocky Mountain Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1007 out of 2388 reviews
Rating 8 - Good. 694 out of 2388 reviews
Rating 6 - Okay. 378 out of 2388 reviews
Rating 4 - Poor. 184 out of 2388 reviews
Rating 2 - Terrible. 125 out of 2388 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Millicent

Stayed 2 nights in May 2025

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offered wood fire place All the amenities of a kitchen Very relaxing wall pictures
Stayed 2 nights in May 2025

6/10 Okay

Sameera

Stayed 1 night in May 2025

8/10 Good

Melissa

Liked: Cleanliness, property conditions & facilities
Nice and quiet.
Stayed 2 nights in May 2025

10/10 Excellent

auttawee

Very cool place
Stayed 3 nights in May 2025

10/10 Excellent

Amal

Liked: Cleanliness
Good
Stayed 1 night in Apr 2025

8/10 Good

Martin, Ste Anne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean, except for the fridge, there was half of a boba tea in it that was old, since the boba balls had mold growing on them. Other than that everything was good. The kids playground could definitely use an overhaul though.
Stayed 2 nights in May 2025

10/10 Excellent

Patricia

Stayed 1 night in May 2025

8/10 Good

carolyne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the area, the way its set up with the pool, gym amd tennis/ pockle ball courts. We liked how quite our area was too. The rooms where clean but found that the floors havent been washed as i droped food on the kitchen floor and wiped it with papertowl, the paper towl was very dirty. Everythjng else was perfect and would go again and this was our secons time at the reaort.
Stayed 2 nights in May 2025

2/10 Terrible

Tanya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled awful. It smelled like stale cigarette smoke (even though it was a non smoking room), moth balls and rodents. The balcony had an ashtray overflowing with cigarettes and an empty cigarette package left behind. The bedding was filthy, pubic hairs on the sheets and brown stains. There was dirty socks and garbage in the other bedroom from prior visitors. There appeared to be brown debris (possible rodent excrement) behind the nightstands. The basboard heaters were falling off the walls and had sharp metal edges exposed. The dead bolt was also non functional. All of this was information, including photos, were provided to the front desk. Nothing but excuses were made. It was not worth the amount of money thay was spent on that room. I will never ever stay or recommend this facility to anyone. They should be ashamed.
Stayed 3 nights in May 2025

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Jefrey

Stayed 1 night in May 2025

10/10 Excellent

Thi Thuy An

Liked: Cleanliness, staff & service, property conditions & facilities
It is nice hotel
Stayed 1 night in May 2025

6/10 Okay

Piseth

Travelled with partner
Liked: Staff & service
Spent a week at this hotel. It was decent. The outdoor hot tub was closed. The room we stayed in was dated and the couch was dirty. Definitely needs to be replaced. Otherwise not bad for the price we paid. Would probably look for something else next time we visit the area.
Stayed 4 nights in May 2025

10/10 Excellent

Crystal, Spruce Grove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great and the views are amazing. The room was spacious and the decor suited the surroundings.
Stayed 2 nights in May 2025

6/10 Okay

Christine

Travelled with family
Liked: Staff & service
When I arrived in the room there was empty dish soap, empty salt container, the floors were not clean. Beds were nice and tidy. The TV was not working in the king room and there was no remote, had to call twice to ge the TV fixed as they forgot the first time to send someone. The area was dirty around the dishwasher.
Stayed 4 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

ANDREY

Liked: Cleanliness, staff & service, property conditions & facilities
The room was gorgeous, high ceilings and lots of space!
Stayed 2 nights in May 2025

6/10 Okay

Mark, Winnipeg

Liked: Cleanliness, staff & service
Disliked: Amenities
Very dated buildings. You have to leave your unit to go to pool.
Stayed 5 nights in May 2025

6/10 Okay

Trisha

Stayed 1 night in Apr 2025

10/10 Excellent

kassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Nice surrounding. Far from townsite
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Days in Banff

Location is a bit away from Banff, they do offer shuttle service. Room was clean and comfortable, beautiful views, rooms are walk up, request a non adjoining room, we had a gap under the door and could hear our neighbour...even someone smooring. We tried the breakfast, it was very tasty.
Stayed 3 nights in May 2025

10/10 Excellent

Julio Cesar, Surrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is amazing, surrounded by a safe wildlife
Stayed 1 night in May 2025

10/10 Excellent

Inga, Airdrie

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for family with children and pets
Stayed 1 night in Apr 2025