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Pullman Cairns International

5.0 star property

Photo gallery for Pullman Cairns International

Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby
Outdoor pool, pool loungers
View from property
Rejuvenated Deluxe Room Twin, Harbour View | View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Housekeeping

Explore the area

View map
17 Abbott Street, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪3 min walk‬
  • Reef Fleet Terminal
    ‪5 min walk‬
  • Cairns Central Shopping Centre
    ‪10 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for Grand Superior City Mountain Twin

Grand Superior City Mountain Twin

Grand Superior City Mountain Twin

8.8 out of 10
Excellent
(5 reviews)
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Harbour View

  • 80 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, Mountain View

  • 72 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Rejuvenated Deluxe Room, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, desk

Rejuvenated Deluxe Room, Harbour View

9.8 out of 10
Exceptional
(20 reviews)
  • 40 sq m
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Rejuvenated Superior Room, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Rejuvenated Superior Room, Mountain View

9.6 out of 10
Exceptional
(25 reviews)
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite (Executive)

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Suite (Executive)

  • 75 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Rejuvenated Deluxe Room Twin, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, desk

Rejuvenated Deluxe Room Twin, Harbour View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Rejuvenated Superior Room Twin, City Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Rejuvenated Superior Room Twin, City Mountain View

9.2 out of 10
Wonderful
(16 reviews)
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Twin Room, 2 Double Beds, Mountain View

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Twin Room, 2 Double Beds, Mountain View

8.4 out of 10
Very good
(26 reviews)
  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Twin Room, 2 Double Beds, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Twin Room, 2 Double Beds, Harbour View

9.0 out of 10
Wonderful
(20 reviews)
  • 40 sq m
  • Harbor view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Queen Bed, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room, 1 Queen Bed, Harbour View

8.0 out of 10
Very good
(27 reviews)
  • 40 sq m
  • Harbor view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed, Mountain View

Classic Room, 1 Queen Bed, Mountain View

Classic Room, 1 Queen Bed, Mountain View

9.4 out of 10
Exceptional
(15 reviews)
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

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Outdoor pool, pool loungers

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4.5 out of 5, Wonderful, 1,004 reviews
The price is AU$290
includes taxes & fees
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About the area

Cairns

With a stay at Pullman Cairns International, you'll be centrally located in Cairns, just a 4-minute walk from Cairns Esplanade and 6 minutes by foot from Reef Fleet Terminal. .This luxury hotel is 0.6 mi (1 km) from Cairns Central Shopping Centre and 0.1 mi (0.1 km) from Cairns Zoom and Wildlife Dome.

What's nearby

  • Cairns Esplanade - 3 min walk - 0.3 km
  • Reef Fleet Terminal - 5 min walk - 0.4 km
  • Esplanade Lagoon - 8 min walk - 0.7 km
  • Cairns Marlin Marina - 8 min walk - 0.7 km
  • Cairns Central Shopping Centre - 10 min walk - 0.9 km

Getting around

  • Cairns Station - 15 min walk
  • Cairns Intl. Airport (CNS) - 13 min drive

Restaurants

  • ‪Hemingway’s Brewery - ‬4 min walk
  • ‪Hilton Executive Lounge - ‬4 min walk
  • ‪Bar 36 - ‬3 min walk
  • ‪The Chambers - ‬5 min walk
  • ‪Cafe Sunrise - ‬4 min walk

About this property

Pullman Cairns International

Luxury hotel with a full-service spa and a 24-hour fitness center
Pullman Cairns International offers 321 accommodations with minibars and safes. Rooms open to balconies. 32-inch LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Make yourself at home in one of the 321 guestrooms featuring minibars and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cairns? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and 11 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Lobby Bar - This lobby lounge serves light fare only. Happy hour is offered.
Coco's Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 20 per day)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: AUD 39 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coco's Restaurant
  • Lobby Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 2,153 square feet of conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: AUD 20
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from March 19 2025 to August 4 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 39 per person
  • Covered self parking fee: AUD 20 per day
  • Late check-out fee: AUD 20
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 14 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pullman Cairns International
Pullman Hotel Cairns International
Sebel Hotel Cairns
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Pullman Cairns International Hotel
Pullman International Hotel
Pullman International
Pullman Cairns Cairns
Pullman Cairns International Hotel
Pullman Cairns International Cairns
Pullman Cairns International Hotel Cairns

Pullman Cairns International Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 542 out of 1001 reviews
Rating 8 - Good. 301 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

LEANNE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was lovely and staff was great. Breakfast was especially nice and great selections. we didn’t know till after booking that the pool wasn’t available which was disappointing
Stayed 6 nights in Jun 2025

10/10 Excellent

Jeffrey Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Annoying that could not access WiFi in the hotel Pity the pool is being refurbed at this time of year when the most tourists are arriving
Stayed 7 nights in Jun 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Walking distance to great food, esplanade and easy to book tours etc. If staying recommend Heather's Private Transfers and Tours. She picked us up at the hotel and was our private guide for a trip to Paronella Park. .. stopping off at Milla Milla Falls for a swim. Wonderful time.
Stayed 3 nights in May 2025

4/10 Poor

Bronwyn

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Disappointed that we went told the pool and spa weren’t available at the hotel, they gave you the option to go across to the hotel over the road or to the there other hotel to use there pool. I chose this hotel for the pool and spa. I would have book another one if I’d known so I didn’t have to walk somewhere else. No discount was offered for the inconvenience. Very poor of the hotel not to even tell you when you checked in either.
Stayed 1 night in May 2025

10/10 Excellent

larry

Stayed 6 nights in Apr 2025

2/10 Terrible

gary craig

Travelled with family
Disliked: Amenities, property conditions & facilities
Was not informed about the pool being closed which was disappointing as we were there for a relaxing holiday. No balcony furniture, no bath robes, room smelt musty. 3 star at best, definitely not 5 star. Wasted 5 day break, never again.
Stayed 5 nights in May 2025

10/10 Excellent

Aminah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 stay in Cairns

Everything was just outstanding. Highly recommend if you are staying in Cairns.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dylan (A.Mgr) at Front Desk was so friendly and warm - was a great way to start the stay.
Stayed 1 night in May 2025

10/10 Excellent

Lina

Liked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Rachel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Large room with balcony
Stayed 7 nights in Apr 2025

2/10 Terrible

Thomas

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Thomas

Disliked: Staff & service, amenities, property conditions & facilities
- Noise from construction unbearable - Little or no laundary service - AC not controllable - Bedroom phone not working - Service at self-serve breakfast substandard - Swimming pool not available I give it 1 out of 10
Stayed 1 night in Apr 2025

10/10 Excellent

Jayeeta

Stayed 4 nights in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 7 nights in Apr 2025

10/10 Excellent

Sally-Thi-Thuy-Duyen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

SATCHAN

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Nishit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and convenient location. Friendly and helpful staff. We would especially like to mention the room cleaning staff. They were very thoughtful and helpful. Wonderful hotel experience.
Stayed 4 nights in Apr 2025

10/10 Excellent

Annette Joy

Travelled with family
Liked: Amenities, property conditions & facilities
Beautifully presented hotel in a very convenient location to all Cairns has to offer. Very clean, spacious and comfortable rooms with great views from the balcony.Rooms well fitted with tea, coffee pod machine , hot chocolate , fridge etc. Great breakfast buffet, lots of different options to start your day off right. Extremely helpful staff, David in the lobby bar was very friendly and knew our order from day 1.I wouldn’t hesitate to recommend and would happily go and stay again. Short drive from the airport approx $20 for a taxi.
Stayed 9 nights in Apr 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, enjoyed the breakfast and while the pool wasn’t open we were able to use the lovely pool down the road.
Stayed 5 nights in Apr 2025

6/10 Okay

Shen

Travelled with family
Liked: Cleanliness, staff & service, amenities
As of the check-out date on April 18, the hotel pool was still unavailable. Guests had to use the pool at the casino hotel across the street, which required picking up a new room key card at that hotel's front desk. Also, guests had to bring their towels from the original hotel, which was inconvenient!
Stayed 5 nights in Apr 2025

8/10 Good

Thipphaphone

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at the Pullman International Hotel and were quite disappointed to find that the swimming pool was under construction, something we were really looking forward to during our stay. However, the room we stayed in was very nice and comfortable, which helped make up for the inconvenience. What truly stood out during our stay was the exceptional service we received from Georgia at the front reception. She was consistently helpful and welcoming every time we interacted with her. Pullman is very lucky to have someone like Georgia representing the hotel, she truly made a difference to our experience.
Stayed 5 nights in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Really big updated rooms with comfortable beds and great team in all departments, Robert in the restaurant, yu in concierge and all the front desk team were great. Excellent location. Pool was closed bit they had alternate options available
Stayed 4 nights in Apr 2025

10/10 Excellent

Khandra

Stayed 1 night in Apr 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025