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Outdoor pool, pool loungers
Hilton Cairns
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,005 reviews
The price is AU$260
includes taxes & fees
7 Nov - 8 Nov
Hilton Cairns

About the area

Cairns

With a stay at Pullman Cairns International, you'll be centrally located in Cairns, just a 4-minute walk from Cairns Esplanade and 6 minutes by foot from Reef Fleet Terminal. .This luxury hotel is 0.6 mi (1 km) from Cairns Central Shopping Centre and 0.3 mi (0.5 km) from Reef Hotel Casino.

What's nearby

  • Cairns Esplanade - 3 min walk - 0.3 km
  • Reef Fleet Terminal - 5 min walk - 0.4 km
  • Esplanade Lagoon - 8 min walk - 0.7 km
  • Cairns Marlin Marina - 8 min walk - 0.7 km
  • Cairns Central Shopping Centre - 10 min walk - 0.9 km

Getting around

  • Cairns Station - 15 min walk
  • Cairns Intl. Airport (CNS) - 13 min drive

Restaurants

  • ‪Hemingway’s Brewery - ‬4 min walk
  • ‪Hilton Executive Lounge - ‬4 min walk
  • ‪The Chambers - ‬5 min walk
  • ‪Bang & Grind - ‬4 min walk
  • ‪Cafe Sunrise - ‬4 min walk

About this property

Pullman Cairns International

Luxury hotel with a full-service spa and a 24-hour fitness center
Pullman Cairns International offers 321 accommodations with minibars and safes. Rooms open to balconies. A pillow menu is available. 32-inch LED televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Make yourself at home in one of the 321 guestrooms featuring minibars and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cairns? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and 11 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning.
Lobby Bar - This lobby lounge serves light fare only. Happy hour is offered.
Coco's Restaurant - This restaurant serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 20 per day)

Food and drink

  • Daily cooked-to-order breakfast available for a fee: AUD 39 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coco's Restaurant
  • Lobby Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • 2,153 square feet of conference space

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1988
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: AUD 20
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.00 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 39 per person
  • Covered self parking fee: AUD 20 per day
  • Late check-out fee: AUD 20
  • Rollaway bed fee: AUD 60.00 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 14 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pullman Cairns International
Pullman Hotel Cairns International
Sebel Hotel Cairns
The Sebel Cairns Hotel Cairns
The Sebel Hotel Cairns
Pullman Cairns International Hotel
Pullman International Hotel
Pullman International
Pullman Cairns Cairns
Pullman Cairns International Hotel
Pullman Cairns International Cairns
Pullman Cairns International Hotel Cairns

Pullman Cairns International Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 550 out of 1001 reviews
Rating 8 - Good. 295 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 34 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Excellent
Stayed 7 nights in Jul 2025

10/10 Excellent

Matthew

Stayed 3 nights in Jul 2025

8/10 Good

John

Stayed 1 night in Jul 2025

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to spend the night
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff on check-in were fantastic as were staff helping to book tours. Restaurant staff were excellent. Room was spacious with a lovely view and well appointed. Great bathroom.
Stayed 5 nights in Jul 2025

2/10 Terrible

Gaurav

Stayed 5 nights in Jul 2025

8/10 Good

Baozhen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The previously arranged upgrade was not correctly showing in the hotel system which is disappointed. However the hotel had given a credit to use to complement their mistake. Nobody pick up phone calls after many attempts is another area to look into. Otherwise, it’s a convenient location to all shops.
Stayed 4 nights in Jul 2025

10/10 Excellent

wenwen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really conveinience location, close to everywhere, especially for food and supermarket, facilities are new and really good gym included.
Stayed 10 nights in Jul 2025

10/10 Excellent

Leigh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, rooms were fabulous and comfortable, dining / menu had a good range. Staff very helpful
Stayed 2 nights in Jun 2025

6/10 Okay

Qilin

Liked: Cleanliness
Stayed 6 nights in Jul 2025

10/10 Excellent

Lance

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great atmosphere. Food a bit expensive
Stayed 1 night in Jul 2025

10/10 Excellent

Jia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, fairly new facilities, very friendly staff.
Stayed 4 nights in Jul 2025

10/10 Excellent

Bimala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near city
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful reception and great location.
Stayed 1 night in Jul 2025

10/10 Excellent

JANE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

LEANNE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was lovely and staff was great. Breakfast was especially nice and great selections. we didn’t know till after booking that the pool wasn’t available which was disappointing
Stayed 6 nights in Jun 2025

10/10 Excellent

Josine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely lived my stay at this beautiful hotel. Everything was just perfect!
Stayed 4 nights in Jun 2025

8/10 Good

Phillip

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The Pullman is spotlessly clean The staff are wonderful can’t do enough to help The only downside was the pool area is being replaced so there’s no pool and I feel we should of been told this as we would of stayed somewhere else I feel we should of been offered some sort of discount for not having a pool We were told we could use other pools around the area and they would pay for an uber but it’s not always something you plan sometimes you just want to nip down for a swim for half hour so waiting around for an uber is not always convenient
Stayed 7 nights in Jun 2025

10/10 Excellent

Yanli

Good location and exc
Stayed 4 nights in Jun 2025

4/10 Poor

Hyunyong

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I booked this hotel primarily for its advertised swimming pool. Unfortunately, after completing a non-refundable payment, I was informed that the pool was under maintenance. This crucial detail was not disclosed prior to booking. Upon raising the issue, the hotel updated their listing to reflect the pool’s unavailability and adjusted the price accordingly—actions that should have been taken beforehand. Additionally, the room view did not match the descriptions provided, which was another letdown. Overall, the lack of upfront communication and the discrepancy between the advertised and actual amenities made for a disappointing stay. I hope the hotel improves its transparency to prevent similar experiences for future guests.
Stayed 2 nights in Jun 2025

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Position

Spacious and comfortable. A little dated, but authentic and well positioned in the center of Cairns city close to mariner, shops and restaurants.
Stayed 2 nights in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
lovely hotel from the moment you walk in to when you go to your room! Staff are very welcoming and assisting even if youre just their for one night. Will definately be back
Stayed 1 night in Jun 2025

8/10 Good

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

We ended up at the Pullman Cairns International after a horrendous night at the Mercure Cairns and it was a huge relief. Professional and friendly staff. Amazing location. Clean and spacious, not much to fault.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeffrey Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Annoying that could not access WiFi in the hotel Pity the pool is being refurbed at this time of year when the most tourists are arriving
Stayed 7 nights in Jun 2025