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Cairns City Palms

4.0 star property

Photo gallery for Cairns City Palms

Property entrance
Point of interest
Point of interest
Superior King Suite
Executive Suite, 1 King Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View map
199 Sheridan Street, Cairns North, QLD, 4870
  • Place, Cairns Esplanade
    ‪6 min walk‬
  • Place, Cairns Esplanade Charles Street Parkland
    ‪6 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪14 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior King Suite

Superior King Suite

Superior King Suite

9.0 out of 10
Wonderful
(64 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin or Triple Room

Superior Twin or Triple Room

Superior Twin or Triple Room

8.4 out of 10
Very good
(12 reviews)
  • Garden view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Private kitchen

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One-Bedroom Apartment

A living room with a black leather sofa, a wooden coffee table, and a TV on a wooden stand. There is a kitchen in the background with white cabinets and a microwave.

One-Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two-Bedroom Apartment

Superior Two-Bedroom Apartment

Superior Two-Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About the area

Cairns

Located in Cairns (Cairns North), Cairns City Palms is within a 15-minute walk of Cairns Performing Arts Centre and Muddy's Playground. .This motel is 0.9 mi (1.5 km) from Cairns Central Shopping Centre and 1.2 mi (1.9 km) from Cairns Night Markets.
View more Motels in CairnsOpens in a new window

What's nearby

  • Cairns Esplanade - 6 min walk - 0.6 km
  • Cairns Esplanade Charles Street Parkland - 6 min walk - 0.6 km
  • Cairns Performing Arts Centre - 13 min walk - 1.1 km
  • Cairns Central Shopping Centre - 14 min walk - 1.2 km
  • Esplanade Lagoon - 4 min drive - 2.5 km

Getting around

  • Cairns Station - 2 min drive
  • Cairns Intl. Airport (CNS) - 6 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Muddy's Cafe - ‬12 min walk
  • ‪Atrium - ‬17 min walk
  • ‪Dunwoodys - ‬12 min walk
  • ‪Moku Bar + Grill - ‬16 min walk

About this property

Cairns City Palms

Cairns City Palms offers 33 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 33 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This motel also features complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Cairns City Palms. Mingle with other guests at the complimentary reception, held daily.
Featured amenities include a business center, express check-in, and express check-out. Limited parking is available onsite.
A complimentary manager's reception is offered each day.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's dinnerware
  • High chair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance

More

  • 1 building
  • 2 floors
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Ice maker
  • Microwave
  • Refrigerator
  • Spices
  • Tea bags/instant coffee
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 20.0 per day
Cribs (infant beds) are available for AUD 5.0 per day

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: AUD 5.0 per day
  • Rollaway bed fee: AUD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Alcohol is not served at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns City Palms Motel Cairns North
Cairns City Palms Aparthotel
Cairns City Palms Cairns North
Cairns City Palms Motel
Cairns City Palms Cairns North
Cairns City Palms Motel Cairns North

Cairns City Palms Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 255 out of 551 reviews
Rating 8 - Good. 207 out of 551 reviews
Rating 6 - Okay. 52 out of 551 reviews
Rating 4 - Poor. 25 out of 551 reviews
Rating 2 - Terrible. 12 out of 551 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Jane

Liked: Staff & service
In the first 3 days i was there the bin was emptied on day one but no bed made or any other cleaning done. After i spoke to the receptionist on day 3 she did the room herself. Microwave did not work properly and was cracked..unsafe. No electrical items appeared to be tested and tagged. Aircon was very effective, bedding was clean. Some mould in the shower and on the shower curtain.
Stayed 5 nights in Apr 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Lovely stay. Nice rooms and pool. Good location.
Stayed 6 nights in Jan 2026

8/10 Good

Ken

Liked: Cleanliness, staff & service
Good bed clean
Stayed 2 nights in Feb 2026

8/10 Good

Dan

Liked: Cleanliness, amenities
Helpfull staff
Stayed 1 night in Feb 2026

10/10 Excellent

Dale

Clean room and amenities,value for money.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was clean and comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
Lovely cool pool. Clean room. Friendly service
Stayed 1 night in Jan 2026

8/10 Good

Tambelina

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms ans staff at check-in was very good
Stayed 1 night in Jan 2026

10/10 Excellent

Henry, Brisbane

Travelled with family and small children
Conveniently located with easy walkable access
Stayed 1 night in Jan 2026

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Had to park on street as all spots were taken apart from that good value for money
Stayed 2 nights in Jan 2026

6/10 Okay

Emma

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

s

Great staff free muffins good kitchen soaps shampoos
Stayed 1 night in Jan 2026

10/10 Excellent

Cyjo Oldham Titima, Brisbane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Conviniently located
Stayed 1 night in Dec 2025

4/10 Poor

Frank

Travelled with partner
Liked: Cleanliness
Did not replace towels after taking used ones. Left us with nothing , not even a hand towel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Mohsin

Stayed 3 nights in Dec 2025

10/10 Excellent

Barry

Stayed 6 nights in Nov 2025

8/10 Good

audrey

Travelled with partner
Room clean parking a bit tight not enough car space all and all it very clean we stay there all the time when we stay in cairns
Stayed 1 night in Dec 2025

8/10 Good

Noel

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very nice and gave room service daily. The pool was a nice option also.
Stayed 7 nights in Nov 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities
Very friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Shirley

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, easy to book, staff excellent. I stayed befire and ill stay again. Well done Cairns City Palms and thank you.
Stayed 1 night in Nov 2025

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything just works and everyone are very friendly and helpful. No nasty surprises.
Stayed 2 nights in Nov 2025

8/10 Good

Nilmini

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I t was adequate for our atay
Stayed 3 nights in Oct 2025

8/10 Good

Pete

Travelled with partner
Liked: Cleanliness
Clean, very helpful reception. Can be a bit noisy as by busy road and on flight path
Stayed 1 night in Nov 2025

8/10 Good

MARVIN

Liked: Cleanliness, property conditions & facilities
Didn't check
Stayed 1 night in Oct 2025

8/10 Good

Doug

Stayed 2 nights in Oct 2025