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Hides Hotel Cairns

3.5 star property

Photo gallery for Hides Hotel Cairns

Terrace/patio
In-room safe, desk, free WiFi, bed sheets
Point of interest
Exterior detail
Point of interest

Reviews

7.0 out of 10
Good

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View map
87 Lake Street, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪3 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪5 min walk‬
  • Place, Reef Fleet Terminal
    ‪6 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Premium King Plus Room

In-room safe, desk, free WiFi, bed sheets

Premium King Plus Room

  • Sleeps 3

View all photos for King Room

King Room

King Room

7.8 out of 10
Good
(61 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for King Room Plus

King Room Plus

King Room Plus

  • 30 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Premium King Room

In-room safe, desk, free WiFi, bed sheets

Premium King Room

  • Sleeps 2

View all photos for Family Room

In-room safe, desk, free WiFi, bed sheets

Family Room

  • Sleeps 4

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About the area

Cairns

With a stay at Hides Hotel Cairns, you'll be centrally located in Cairns, just a 4-minute walk from Cairns Esplanade and 6 minutes by foot from Cairns Central Shopping Centre. .This hotel is 0.4 mi (0.7 km) from Reef Fleet Terminal and 0.1 mi (0.1 km) from The Cairns Museum.

What's nearby

  • Cairns Esplanade - 3 min walk - 0.3 km
  • Cairns Central Shopping Centre - 5 min walk - 0.5 km
  • Esplanade Lagoon - 5 min walk - 0.5 km
  • Reef Fleet Terminal - 6 min walk - 0.6 km
  • Cairns Marlin Marina - 8 min walk - 0.7 km

Getting around

  • Cairns Station - 8 min walk
  • Cairns Intl. Airport (CNS) - 8 min drive

Restaurants

  • ‪Caffiend - ‬3 min walk
  • ‪Candy - ‬4 min walk
  • ‪Blackbird Espresso - ‬2 min walk
  • ‪The Roti Shack - ‬1 min walk
  • ‪Wawawa Izakaya - ‬1 min walk

About this property

Hides Hotel Cairns

Hotel in Cairns, a short walk to Cairns Esplanade
Hides Hotel Cairns offers 94 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is provided weekly.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 94 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Continental breakfasts are available daily from 6:30 AM to 9:00 AM for a fee.
Featured amenities include laundry facilities, an elevator, and lockers. Limited parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:00 AM for a fee: AUD 12.50 for adults and AUD 6.25 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • 42-inch TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.3 percent for credit card payments
The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for AUD 10.0 per stay

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per accommodation, per stay
  • Breakage deposit: AUD 100 per stay
  • A damage deposit of AUD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately AUD 12.50 for adults and AUD 6.25 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Hides Hotel
Hides Cairns
Hides Hotel
Hides Hotel Cairns
Hotel Hides Cairns
Hotel Crocodile Hides
Hides Hotel Cairns Hotel
Hides Hotel Cairns Cairns
Hides Hotel Cairns Hotel Cairns

Hides Hotel Cairns Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 216 out of 1001 reviews
Rating 8 - Good. 356 out of 1001 reviews
Rating 6 - Okay. 227 out of 1001 reviews
Rating 4 - Poor. 107 out of 1001 reviews
Rating 2 - Terrible. 95 out of 1001 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Liora

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean and easy. Good for. Quick stay. We arrived late and left early. Easy to arrange a taxi to the airport. Bathroom next door was noisy with the shower and plumbing but otherwise fine.
Stayed 1 night in Aug 2025

8/10 Good

Lyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Close to the city & convenient stores . Can walk to the waterfront & Lagoon
Stayed 5 nights in Aug 2025

8/10 Good

peter

Liked: Cleanliness, room comfort
Disliked: Staff & service

A central stop.

Very central.large room,both Air Con and fan worked well.early continental breakfast on balcony adequate and convenient. Down side was room not available until 2.35pm
Stayed 2 nights in Jul 2025

8/10 Good

Elaine

Liked: Staff & service
Where the hotel certainly needs some TLC it is in a great location , close to so much , bars , restaurants , tour operators , cruise terminal and more . The staff couldn’t be more helpful .
Stayed 6 nights in Jul 2025

4/10 Poor

Seyed Morteza, Mount Colah

Liked: Staff & service
Disliked: Property conditions & facilities
I didn't like that I couldn't open the windows also I couldn't mix the cold and hotwater in the shower and it was annoying. I told receptionist to fix the shower.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & good breakfast offer. Only one person acknowledging guests on reception but apart from that no issue. Spacious room with good facilities
Stayed 1 night in Jul 2025

8/10 Good

Vincent

Stayed 1 night in Jul 2025

8/10 Good

windy

Business traveller
Liked: Cleanliness
Okay
Stayed 5 nights in May 2025

10/10 Excellent

Gregory

Stayed 2 nights in Jun 2025

4/10 Poor

Jianhua

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Amenities were outdated. No room service.
Stayed 1 night in Jun 2025

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service
We only stayed 1 night, value for money was great & it was close to lots of places to eat & Woolworths was across the road - little bit old / tired but for a short stay would definately recommend, they also did breakfast on the balcony for $10 which was great
Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Hides had an exceptionally friendly and helpful staff. You can order the continental breakfast there, or just sit on the veranda, eating your yogurt from woolies. Super walkable area.
Stayed 4 nights in Jul 2025

10/10 Excellent

Hayden

Stayed 3 nights in Jun 2025

4/10 Poor

Jianhua

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient. The room is spacious. There is parking space upon request. The facility is outdated . There are only sheets, no blanket. No housekeeping or room service.
Stayed 3 nights in Jun 2025

8/10 Good

cathy

Travelled with family
Liked: Cleanliness
No parking for hotel,had to pay every hour for parking. Beds were great best night sleep thanks.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ethan

Stayed 1 night in Jul 2025

10/10 Excellent

Bradley

Stayed 1 night in Jun 2025

10/10 Excellent

Kathrine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Ayman, Sydney

Stayed 1 night in Jun 2025

8/10 Good

Paul

Travelled with partner
Disliked: Amenities
for the price it was good value / clean rooms / basic breakfast / great staff
Stayed 5 nights in Jun 2025

6/10 Okay

Joshua

Disliked: Cleanliness, property conditions & facilities
Decent location. Exposed wires hanging from ceiling fan, stained shower with mould,
Stayed 2 nights in Jun 2025

6/10 Okay

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Plz read whole review. This good aspects. On arrival at 4.50pm shocked no staff at reception esp with about 25 people noisily, but happily milling around. (On booking I hadn't realised hotel also had backpackers section. this could haattract or appeal to or not to some) but did know they would actually take out $100 deposit. Lift to room was small & shabby...and often crowded ( beyond limit?) My room was small but otherwise inside looked pleasant just like photo. It was very clean n contained all things expected, mostly in new/ newish condition . Bathroom was clean + okay, but unfortunately couldn't fit kettle under the tap to fill it directly. Plumbing was very loud & ongoing noise for hrs. King bed, TV, air con & fans were v good. Fridge was ok, but small freezer was disappointing. Safety DEP box? The room was accessed by a real key - perhaps an inside latch/ lock would give some people the extra ' impression' of security esp when people came past often speaking/ walking loudly along the very long narrow hallway. While the room looked fine, the large window had no view...at all...covered in heavy frosted glass.While it couldn't be opened it did feel like being locked in (with nice big curtains. The lack oThis should be mentioned in listing & hotel website- especially if only some or all rooms were same. This allows guests to request alternate rooms before p & usually mentioned Later found out meeting area for big group)Lift to room was small & shabby. Then
Stayed 1 night in Jun 2025

6/10 Okay

Ravinder

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

Matilda

Disliked: Cleanliness, staff & service, property conditions & facilities
Hard to contact. Hard to cancel. Hard to obtain refund. Just an awful experience all around.
Stayed 1 night in Jun 2025

2/10 Terrible

Paul

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This would be the most disgustingingly dirty place we have ever stayed in. The positives; Housekeeping had done the best with what they were given. The shower had excellent pressure. The negatives; Curtains were stained and smelled putrid. windows were absolutely filthy with 2 bird poo covered air-conditioning units at the open window and drug paraphernalia and pooh on the ledge beneath the window made a dreadful smell. The pidgeons were perched there. The blanket supplied was disgusting, it was so old and stained. No exhaust for shower steam. Only one mug and one tiny cup. pillows were so flat and old, had to ask for extra. No sink plug ( why do places not supply them ?) We will NEVER stay here again and strongly recommend fellow travelers look elsewhere until the owner cleans the place up.
The filthy stained curtains
The gross view from window
The ledge, stinks.
Stayed 2 nights in Jun 2025