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Hilton Cairns

5.0 star property

Photo gallery for Hilton Cairns

Outdoor pool, pool loungers
Hilton Premier Suite | Balcony
Hilton Premier Suite | View from room
Lobby
Daily buffet breakfast (AUD 40 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Parking available

Explore the area

Map
34 Esplanade, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪2 min walk‬
  • Reef Fleet Terminal
    ‪3 min walk‬
  • Reef Hotel Casino
    ‪3 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Double Room, Accessible (Roll In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Deluxe Double Room, Accessible (Roll In Shower)

  • Water view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Room, 1 King Bed, Accessible (Roll In Shower)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Hilton Guest Room

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

King Hilton Guest Room

9.2 out of 10
Wonderful
(19 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for King Hilton, Executive Room, Club lounge access

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

King Hilton, Executive Room, Club lounge access

8.6 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Spa)

Room, 1 King Bed (Spa)

Room, 1 King Bed (Spa)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds (Spa)

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Executive Room, 2 Double Beds (Spa)

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Hilton Premier Suite

Hilton Premier Suite | View from room

Hilton Premier Suite

  • 120 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Hilton Guest Room

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Double Hilton Guest Room

9.0 out of 10
Wonderful
(46 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Hilton Executive Room

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Double Hilton Executive Room

8.6 out of 10
Excellent
(7 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, Corner

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Hilton Deluxe with Waterview

King Hilton Deluxe with Waterview

King Hilton Deluxe with Waterview

9.2 out of 10
Wonderful
(17 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Corner

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Double Room, Corner

7.8 out of 10
Good
(8 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Hilton Deluxe with Waterview

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Double Hilton Deluxe with Waterview

8.8 out of 10
Excellent
(24 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Cairns

Hilton Cairns is in the heart of Cairns, within a 5-minute walk of Reef Fleet Terminal and Cairns Esplanade. .This luxury hotel is 0.1 mi (0.1 km) from Reef Hotel Casino and 0.3 mi (0.5 km) from Esplanade Lagoon.

What's nearby

  • Cairns Esplanade - 2 min walk - 0.2 km
  • Reef Fleet Terminal - 3 min walk - 0.3 km
  • Cairns Marlin Marina - 5 min walk - 0.4 km
  • Esplanade Lagoon - 6 min walk - 0.6 km
  • Cairns Central Shopping Centre - 11 min walk - 1.0 km

Getting around

  • Cairns Station - 18 min walk
  • Cairns Intl. Airport (CNS) - 14 min drive

Restaurants

  • ‪Hemingway’s Brewery - ‬5 min walk
  • ‪Hilton Executive Lounge - ‬1 min walk
  • ‪Dundee's Restaurant on the Waterfront - ‬2 min walk
  • ‪Waterbar & Grill Steakhouse - ‬5 min walk
  • ‪Horizon Club - ‬5 min walk

About this property

Hilton Cairns

Waterfront hotel with a 24-hour health club and a 24-hour front desk
Hilton Cairns offers 263 air-conditioned accommodations with safes and bathrobes. Rooms open to balconies. Each accommodation is individually furnished. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, slippers, designer toiletries, and complimentary toiletries.

In-room wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 263 individually furnished guestrooms, featuring refrigerators and Smart televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including a 24-hour health club, an outdoor pool, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Signature Restaurant, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 7 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Signature Restaurant - Overlooking the garden, this restaurant serves dinner only. Guests can enjoy drinks at the bar.
Pool Bar - This bar serves brunch, lunch, and light fare. A children's menu is available. Open daily.
Grab and Go - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.
Gin Social - This cocktail bar overlooks the garden. Happy hour is offered. Open daily.
Late night fare is available from room service (during limited hours).

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 14.95 per 24-hour period)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (AUD 25 per day)
  • Secured, covered valet parking on site (AUD 30 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 40 for adults and AUD 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gin Social
  • Grab and Go
  • Pool Bar
  • Signature Restaurant

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Grab bar near toilet (75 centimetre high)
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Pay films

Food and drink

  • Electric kettle
  • Late-night room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 100.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 40 for adults and AUD 20 for children
  • Fee for in-room wireless internet: AUD 14.95 per 24-hour period (rates may vary)
  • Covered self parking fee: AUD 25.00 per day
  • Covered valet parking fee: AUD 30.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Hilton
Hilton Cairns
Hilton Hotel Cairns
Cairns Hilton International
Hilton Cairns Hotel Cairns
Hilton International Cairns
Hilton Cairns Hotel
Hilton Cairns Hotel
Hilton Cairns Cairns
Hilton Cairns Hotel Cairns

Hilton Cairns Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 619 out of 1012 reviews
Rating 8 - Good. 263 out of 1012 reviews
Rating 6 - Okay. 74 out of 1012 reviews
Rating 4 - Poor. 34 out of 1012 reviews
Rating 2 - Terrible. 22 out of 1012 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rhiannon

Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be there again.
Stayed 9 nights in Mar 2025

10/10 Excellent

Kiran

Stayed 4 nights in Mar 2025

8/10 Good

Carmelina, Riverside

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Feb 2025

10/10 Excellent

Kerrie

Stayed 2 nights in Mar 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

David, Concord

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The meeting points for activities like Great Barrier Reef and Rainforest SkyCable are a 3 minute walk from the lobby Food at the hotel is excellent, especially the curry. Other restaurants like Dundee’s are a 2 minute walk
Stayed 4 nights in Mar 2025

10/10 Excellent

KAREN, RANCHO MIRAGE

Stayed 5 nights in Mar 2025

10/10 Excellent

Deborah, Glasgow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and convenient for restaurants and tourist attractions. We did find it strange that the hotel bar closed at 9pm even when it was busy.
Stayed 3 nights in Mar 2025

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent. I only gave 4 starts on the property condition only because being in a rain forest there were some unavoidable moisture issues with the outdoor corridors but the rooms and main lobby were nice. I would stay again.
Stayed 2 nights in Mar 2025

6/10 Okay

Edward, Indianapolis

Travelled with family
Liked: Cleanliness, staff & service
Tub must be changed to allow for full closure, rather than the tiny piece of glass provided. And how does a hotel in the wet tropics not provide for a drying rack or other means to hang one's clothes that get soaked in the torrential downpours. (And not that there can be anything to do about it at this point, but I was not a big fan of the corridors that are open to the weather, which of course get wet with every rain storm. That's something I would expect to find at a cheap motel, not in a five star Hilton.) I did like that the hotel was located close to some of our activities.
Stayed 4 nights in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness
Stayed 3 nights in Mar 2025

8/10 Good

Lonnie, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton at Cairns has a great location, all the amenities and friendly professional staff. However, the building is a bit tired and we experienced a few issues with the AC being loud and the toilet seat was broken when we arrived. Having said that the staff worked very hard and appeared to be run off their feet at times. Which caused them to miss a few things including our dinner order and towels in our room.
Stayed 4 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and met my needs

Enjoyable uncomplicated stay. Breakfast offering was very second tier
Stayed 1 night in Feb 2025

2/10 Terrible

INAYAT

Stayed 3 nights in Mar 2025

10/10 Excellent

Stanislav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conviniet location, walkable distance to shops and restaurants. A bit old and outdated, need some maintenance and touch ups. Pool needs more shadow area, as it was not enough spaces to hide from the sun. Breakfast was good, lots of options. Friendly staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice, enough said
Stayed 4 nights in Jan 2025

10/10 Excellent

Asokan, Cordova

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely one night stay at this property. Our exec King room was spotless and comfortable. The lounge was a delight. Tasty hors de ovres and a nice selection of drinks. Staff was very attentive and accommodated our late checkout request
Stayed 1 night in Mar 2025

10/10 Excellent

Zhining, Eden Prairie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Facilities are marvelous! Dinings are wonderful both breakfast and lunches! Staff are very friendly!
Stayed 5 nights in Feb 2025

6/10 Okay

Gloria, Red Oak

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Some of the staff were very rude… Yoko was real nice.
Stayed 7 nights in Feb 2025

10/10 Excellent

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast!
Stayed 1 night in Feb 2025

10/10 Excellent

Dianne

Lovely hotel from comfort, service and location.
Stayed 1 night in Feb 2025

8/10 Good

Alesha

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025