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Novotel Cairns Oasis Resort

Property class: 4.5

Photo gallery for Novotel Cairns Oasis Resort

Outdoor pool, pool umbrellas, pool loungers
Interior entrance
Breakfast and dinner served, pool views
Serves lunch, dinner and brunch
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
122 Lake St, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪3 min walk‬
  • Place, Cairns Night Markets
    ‪5 min walk‬
  • Place, Cairns Central Shopping Centre
    ‪8 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Pool View

In-room safe, individually decorated, individually furnished

Standard Double Room, 2 Double Beds, Pool View

8.4 out of 10
Very good
(18 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

In-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Pool View

8.8 out of 10
Excellent
(13 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Pool View

Deluxe Room, 2 Queen Beds, Pool View

Deluxe Room, 2 Queen Beds, Pool View

9.0 out of 10
Wonderful
(24 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, individually decorated, individually furnished

Deluxe Room, 2 Queen Beds

8.6 out of 10
Excellent
(22 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite (Deluxe)

Family Suite (Deluxe)

Family Suite (Deluxe)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 Double Bed with Sofa bed, Accessible

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished

Standard Double Room, 2 Double Beds

8.2 out of 10
Very good
(33 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Pool View

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Pool View

8.8 out of 10
Excellent
(12 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.8 out of 10
Good
(18 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Cairns

Novotel Cairns Oasis Resort is centrally located in Cairns, a 5-minute walk from Cairns Night Markets and 6 minutes by foot from Cairns Esplanade. .This family-friendly hotel is 0.4 mi (0.6 km) from Cairns Central Shopping Centre and 1 mi (1.6 km) from Cairns Convention Centre.

What's nearby

  • Cairns Aquarium - 3 min walk - 0.3 km
  • Cairns Esplanade - 3 min walk - 0.3 km
  • Cairns Night Markets - 5 min walk - 0.4 km
  • Esplanade Lagoon - 6 min walk - 0.6 km
  • Cairns Central Shopping Centre - 8 min walk - 0.7 km

Getting around

  • Cairns Station - 12 min walk
  • Cairns Intl. Airport (CNS) - 11 min drive

Restaurants

  • ‪Atrium - ‬4 min walk
  • ‪Moku Bar + Grill - ‬1 min drive
  • ‪Villa Romana - ‬4 min walk
  • ‪La Pizza - ‬5 min walk
  • ‪Wawawa Izakaya - ‬4 min walk

About this property

Novotel Cairns Oasis Resort

Novotel Cairns Oasis Resort offers 314 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. 55-inch LCD televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Cairns hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 314 individually decorated guestrooms, featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at the Moku, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Cairns? This hotel has 1938 square feet (180 square meters) of space consisting of a conference center and 7 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Moku - Overlooking the pool and garden, this restaurant serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Moku Bar + Grill - This bar serves brunch, lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.
Moku Beach Club - This poolside bar serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (AUD 12 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: AUD 37 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Moku
  • Moku Bar + Grill
  • Moku Beach Club

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,938 square foot of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 200
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 37 per person
  • Covered self parking fee: AUD 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: AUD 200 (subject to availability)
  • In-room microwave fee: AUD 50 per stay
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Novotel Oasis Resort
Cairns Novotel Resort
Cairns Oasis Novotel
Novotel Cairns
Novotel Cairns Oasis
Novotel Cairns Oasis Resort
Novotel Oasis
Novotel Oasis Resort
Novotel Oasis Resort Cairns
Oasis Cairns Resort
Accor Cairns Oasis Hotel
Novotel Cairns Oasis Hotel Cairns
Oasis Hotel Cairns
Oasis Cairns
Oasis Resort Cairns
Cairns Novotel
Novotel Cairns Oasis Cairns
Novotel Cairns Oasis Resort Hotel
Novotel Cairns Oasis Resort Cairns
Novotel Cairns Oasis Resort Hotel Cairns

Novotel Cairns Oasis Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 505 out of 896 reviews
Rating 8 - Good. 273 out of 896 reviews
Rating 6 - Okay. 78 out of 896 reviews
Rating 4 - Poor. 29 out of 896 reviews
Rating 2 - Terrible. 11 out of 896 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Barbara

2nd stay here in 3 weeks. Lovely hotel, staff are lovely and the breakfast is very good. Very clean, would recommend. Great place for kids with the little beach they have and activities in the holidays
Stayed 1 night in Apr 2026

8/10 Good

Ignazio

Liked: Cleanliness, amenities, property conditions & facilities
Clean room good place
Stayed 2 nights in Jan 2026

10/10 Excellent

Andreea

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Thank you to everyone! Great holiday!
Stayed 5 nights in Jan 2026

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2026

10/10 Excellent

Sandra

Stayed 5 nights in Jan 2026

8/10 Good

Samantha

Travelled with family
Liked: Staff & service, amenities
The property is not kept up well but the amenities and schedule for the kids is amazing. The pool itself needed cleaning and service. Otherwise, great location and great stay.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kathrin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely big pool with good drinks & food, especially lunch. Activities for kids in the afternoon were really nice. Breakfast had good choices. Limited sunchairs around the pool, but I did like the beanbags. Great location just a short walk from restaurant and shops. Gym is very small and one of the machines did not work properly. Lovely stay overall.
Stayed 7 nights in Dec 2025

4/10 Poor

Navin

Disliked: Cleanliness, amenities, property conditions & facilities
I was given a room in the outside building. I think the room number was 126, on the ground floor. I felt deceived because I paid about $400 for the night for Novotel’s brand and the room was no better than a motel room that I could get for less than $150.
Stayed 1 night in Dec 2025

8/10 Good

Pratheesh Prasannakumar Chandrakumary

Stayed 5 nights in Dec 2025

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Great facilities, convenient location, lovely staff!
Stayed 1 night in Jan 2026

8/10 Good

aaron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All good except for a particular supercilious bar staff member pointing out an ambiguous directional sign. His belittling attitude was unnecessary and tarnished an otherwise great stay. We were celebrating my 60th birthday.
Stayed 3 nights in Dec 2025

8/10 Good

ross

Liked: Cleanliness, staff & service
Overall it was an enjoyable stay, staff, pool and grounds were all great. Some rooms have been upgraded but there are areas that are older and a bit dated. Good location and would rebook
Stayed 7 nights in Dec 2025

8/10 Good

Fred

Stayed 8 nights in Dec 2025

8/10 Good

LalithKumar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience here. Checked into a room which had lot of sand in it. Reported it and got switched to another cleaner room. Staff were excellent and very helpful but felt at times there were not enough staff at the front desk. It got crowded quickly at times and had to wait 10-15 mins to get serviced. Breakfast was exceptionally good. It was a feast.
Stayed 3 nights in Jan 2026

6/10 Okay

Eden

Travelled with family
Disliked: Property conditions & facilities
Rooms outdated and rundown. Pool area was great!
Stayed 1 night in Jan 2026

10/10 Excellent

James

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel is great (especially the pool area). Food and drinks are reasonably priced. Could do with a few more sun loungers around the pool, there does seem to be plenty of room! Staff on the whole were pretty good aside from the odd grumpy member of staff at the pool bar, it was super busy though so maybe she was just a bit stressed. Cleaning is OK, a few little things were missed (e.g. shower soap dispenser was not refilled as it ran out on the last day) but pretty clean and tidy otherwise. Would definitely stay at this hotel again!
Stayed 3 nights in Dec 2025

8/10 Good

Suzanne M

Stayed 7 nights in Dec 2025

6/10 Okay

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Saddam

Liked: Cleanliness, amenities, property conditions & facilities
5th time staying here. Great hotel. Kids love the pool and swim up bar especially. Breakfast is fantastic. The other meals aren’t at the same high standard but there’s plenty of choice elsewhere nearby. Rooms are basic but clean and the hotel staff are fantastic. If you go at Xmas the hotel even has its own elves to deliver presents for kids on Xmas day ;)
Stayed 8 nights in Dec 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were all really nice and helpful. Buffet breakfast was great. The resort is in a fantastic location and the kids just loved playing in the sand and pool.
Stayed 6 nights in Dec 2025

4/10 Poor

Viveke

Disliked: Cleanliness, amenities, property conditions & facilities
Poor as location of room near road. Too much sound from adjacent traffic. Water leaking from Ac and cockroaches found in bathroom
Stayed 4 nights in Dec 2025

8/10 Good

Taalei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and parking great swimming pool amazing
Stayed 4 nights in Dec 2025

10/10 Excellent

Joanne

Stayed 5 nights in Sep 2025

10/10 Excellent

Rituparna, Winchester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Room was spacious and clean. Breakfast was outstanding. The area is conveniently located near the marina with shopping and several dining options.
Stayed 3 nights in Dec 2025

10/10 Excellent

Rajesh

Stayed 2 nights in Dec 2025