DoubleTree by Hilton Hotel Cairns

4.5 star property

Photo gallery for DoubleTree by Hilton Hotel Cairns

Enjoy a city view from the large window, featuring two single beds and a functional workspace with a desk and lamp.
Stroll through a serene garden oasis, surrounded by lush ferns and palm-like plants along a winding stone pathway.
Experience the vibrant city atmosphere from Dundie's hotel, where a large clock tower stands proudly amidst lush palm trees and urban charm.
Surrounded by lush greenery, this hotel offers stunning views from its balconies, with a central water feature adding to the serene ambiance.
Fresh fruits and vegetables are arranged in bowls and baskets for guests to enjoy.

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
121-123 The Esplanade & Florence St, Cairns, QLD, 4870
  • Cairns Esplanade
    ‪1 min walk‬
  • Reef Fleet Terminal
    ‪11 min walk‬
  • Cairns Central Shopping Centre
    ‪11 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

King One Bedroom Suite

  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

King Guest Room

8.8 out of 10
Excellent
(28 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed

8.6 out of 10
Excellent
(27 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

King Room City Mountain View

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Double Double Deluxe City Mountain View

8.4 out of 10
Very good
(15 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Balcony

8.0 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

King Guest Room Water View

8.4 out of 10
Very good
(11 reviews)
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Double Double Room Water View

7.6 out of 10
Good
(7 reviews)
  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Cairns

With a stay at DoubleTree by Hilton Hotel Cairns, you'll be centrally located in Cairns, steps from Cairns Esplanade and 12 minutes by foot from Cairns Central Shopping Centre. .This luxury hotel is 0.7 mi (1.1 km) from Reef Fleet Terminal and 0.2 mi (0.2 km) from Muddy's Playground.

What's nearby

  • Cairns Esplanade - 1 min walk - 0.0 km
  • Esplanade Lagoon - 6 min walk - 0.6 km
  • Cairns Marlin Marina - 10 min walk - 0.8 km
  • Reef Fleet Terminal - 11 min walk - 1.0 km
  • Cairns Central Shopping Centre - 11 min walk - 1.0 km

Getting around

  • Cairns Station - 17 min walk
  • Cairns Intl. Airport (CNS) - 10 min drive

Restaurants

  • ‪Muddy's Cafe - ‬5 min walk
  • ‪Flynn's Italian by Crystalbrook - ‬4 min walk
  • ‪La Pizza Trattoria - ‬4 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬2 min walk
  • ‪Imm Thai Cafe - ‬6 min walk

About this property

DoubleTree by Hilton Hotel Cairns

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
DoubleTree by Hilton Hotel Cairns offers 237 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and safes. A pillow menu is available. 55-inch LCD televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Cairns hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 237 air-conditioned rooms featuring refrigerators and LCD televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Atrium Restaurant & Bar, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Atrium Restaurant & Bar - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Filipino, French, Japanese

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 29 to 36 for adults and AUD 22 to 32 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Atrium Restaurant & Bar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in hallways (100 centimetre high)
  • Handrails in stairways (100 centimetre high)
  • High-pile carpet in room
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from November 18 2024 to August 31 2025 (dates subject to change):
  • One of the dining venues
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 100.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 29 to 36 for adults, and AUD 22 to 32 for children
  • Fee for in-room wireless internet: AUD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: AUD 15 per day
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Holiday Inn
Holiday Inn Cairns
Holiday Inn Hotel Cairns
DoubleTree Hilton Hotel Cairns
DoubleTree Hilton Cairns
Doubletree By Hilton Cairns
DoubleTree by Hilton Hotel Cairns Hotel
DoubleTree by Hilton Hotel Cairns Cairns
DoubleTree by Hilton Hotel Cairns Hotel Cairns

DoubleTree by Hilton Hotel Cairns Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 470 out of 1004 reviews
Rating 8 - Good. 356 out of 1004 reviews
Rating 6 - Okay. 110 out of 1004 reviews
Rating 4 - Poor. 47 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

SCOTT

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
NO swimming pool and NO notice that the pool was under construction. Having Holy Saturday early morning interrupted by noise from the construction of the pool. Room smelt musty or wet and after a request of this rectification there was no follow up on our accommodation. Smoking on the balconies from others around us was a disgusting smell to walk out to when trying to enjoy the view of the construction Site below.
Stayed 2 nights in Apr 2025

6/10 Okay

stephen

Liked: Staff & service
Disliked: Property conditions & facilities
We were not notified that the pool was under renovation and not for guest use,we had to drive to another Hilton hotel for pool use,very diapointing
Stayed 3 nights in Apr 2025

8/10 Good

Mehran

Travelled with family
Liked: Cleanliness, staff & service
Staff were terrific. At the time of our stay the swimming pool was under renovation. The buffe breakfast was basic.
Stayed 3 nights in Apr 2025

10/10 Excellent

Shane

Travelled with family
Liked: Staff & service

Good but old

Hotel is comfortable but starting to look a little run diwn
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel, great location

Stay was amazing, staff is super friendly, the location is convenient & delectable breakfast. If I'm nitpicking I'd like to have had a nespresso machine instead of the other brand capsule machine which was incompatible with nespresso pods!
Stayed 4 nights in Apr 2025

10/10 Excellent

Ravinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service by the team. Property undergoing renovations.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really Nice
Stayed 2 nights in Apr 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are clean and beds comfortable. The location is near shopping and many good resturants.
Stayed 1 night in Apr 2025

10/10 Excellent

Adi Elenoa

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel

Highly recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

Brendon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Grace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Liu

Liked: Cleanliness, staff & service, property conditions & facilities
When it rains, the guest can borrow a huge umbrella to venture out. This really helps!
Stayed 3 nights in Mar 2025

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

This is a nice chain hotel. The location is central and walking distance to restaurants. The grounds are exotic but they are in the middle of construction until July 2025. The pool is closed due to the construction. They do have reciprocity with the Hilton near the Fleet Terminal for pool access. The plans for the grounds when finished look beautiful. Breakfast is nice. The room is nice.
Stayed 4 nights in Mar 2025

10/10 Excellent

ling

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is nice and clean, location is perfect, close to many restaurants but outside busy areas.
Stayed 3 nights in Mar 2025

6/10 Okay

Sharon

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Swimming pool out of service and under reconstruction, breakfast buffet average used to be really good 😌 staff seemed friendly and helpful a little too over helpful in dining room.
Stayed 3 nights in Mar 2025

8/10 Good

John

Business traveller
Stayed 3 nights in Mar 2025

8/10 Good

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location. Shower rise was broken.
Stayed 1 night in Mar 2025

10/10 Excellent

Sonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this room very last minute and was pleasantly surprised at how great the rooms looked and felt. Bed was comfortable and made for a great night sleep. Hotel staff were friendly and helpful during my stay. Will definitely be booking again soon.
Stayed 1 night in Jan 2025

6/10 Okay

Jaylee

Stayed 1 night in Feb 2025

8/10 Good

Henrik

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Feb 2025

8/10 Good

Harold

Stayed 3 nights in Feb 2025

10/10 Excellent

marc

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer E

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so wonderful, especially Adila and Anne. Thank you for a wonderful stay.
Stayed 3 nights in Feb 2025

6/10 Okay

Karan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was good - given a warm choc chip cookie - not had that before - strange - was told we had an upgrade - however the room was small - large tv but not here to watch tv - bathroom was very small and no extra or fan so very humid and steamy when showering - So dread to know what the original booked room would have been like ! Air con not working all night although cool when we arrived at 5 pm - very uncomfortable night hot and humid didn’t sleep well at all bed not too great either to be honest - felt like in a boat each time partner turned over due to being uncomfortable with the heat - strange thing is air con literally started to work at 10.40 am just before we checked out at 11am - is this normal practice to save money ??? Does this happen in every room ? Seems strange - staff very friendly and polite - nice breakfast - but again not all about the food - more about a comfortable nights sleep - especially when you have to catch a flight the next day! - was offered a small refund on the cost $50 which was accepted - but personally will not book this hotel again - stayed in another hotel in Cairns two weeks ago which was cheaper - the room was huge - bathroom big with extractor - and had full control over the air con which is a major factor to me .
Stayed 1 night in Feb 2025