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DoubleTree by Hilton Hotel Cairns

4.5 star property

Photo gallery for DoubleTree by Hilton Hotel Cairns

Exterior
Garden
2 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
King One Bedroom Suite
Double Double Room Water View | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
121-123 The Esplanade & Florence St, Cairns, QLD, 4870
  • Place, Cairns Esplanade
    ‪1 min walk‬
  • Place, Cairns Night Markets
    ‪6 min walk‬
  • Place, Esplanade Lagoon
    ‪6 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for One Bedroom Water View Suite With Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

One Bedroom Water View Suite With Balcony

  • Sleeps 2

View all photos for King Guest Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Guest Room

8.8 out of 10
Excellent
(31 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed

8.6 out of 10
Excellent
(29 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Double Bed
  • City view

View all photos for King Room City Mountain View

View from room

King Room City Mountain View

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Double Double Deluxe City Mountain View

View from room

Double Double Deluxe City Mountain View

8.4 out of 10
Very good
(21 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • City view

View all photos for King Guest Room Water View

King Guest Room Water View

King Guest Room Water View

8.2 out of 10
Very good
(12 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Sea view

View all photos for Double Double Room Water View

View from room

Double Double Room Water View

7.8 out of 10
Good
(8 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Ocean view

View all photos for King One Bedroom Suite

King One Bedroom Suite | Living area

King One Bedroom Suite

  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King Room with Roll-in Shower

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible King Room with Roll-in Shower

  • Sleeps 2

View all photos for Deluxe Two Double Room With Water View And Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Two Double Room With Water View And Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Deluxe King Room With Water View And Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe King Room With Water View And Balcony

  • Sleeps 2

View all photos for Deluxe City / Mountain View King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe City / Mountain View King Room

  • Sleeps 2

View all photos for Deluxe City / Mountain View Two Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe City / Mountain View Two Double Room

  • Sleeps 3

View all photos for Guest Two Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Guest Two Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

View all photos for Guest King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Guest King Room

  • Sleeps 2

View all photos for Superior Room, 2 Double Beds, Balcony

View from room

Superior Room, 2 Double Beds, Balcony

8.4 out of 10
Very good
(7 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Mountain view

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Superior Double Double Room With Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double Double Room With Balcony

  • Sleeps 3

View all photos for King Superior Balcony Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Superior Balcony Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

Similar properties

Hilton Premier Suite | Balcony
Hilton Cairns
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,012 reviews
The price is AU$187
includes taxes & fees
4 Feb - 5 Feb
Hilton Cairns

About the area

Cairns

A stay at DoubleTree by Hilton Hotel Cairns places you in the heart of Cairns, steps from Cairns Esplanade and JUTE Theatre Company. .This luxury hotel is 0.2 mi (0.2 km) from Muddy's Playground and 0.4 mi (0.6 km) from Cairns Regional Gallery.

What's nearby

  • Cairns Esplanade - 1 min walk - 0.0 km
  • Cairns Night Markets - 6 min walk - 0.6 km
  • Esplanade Lagoon - 6 min walk - 0.6 km
  • Cairns Marlin Marina - 10 min walk - 0.8 km
  • Reef Fleet Terminal - 11 min walk - 1.0 km

Getting around

  • Cairns Station - 17 min walk
  • Cairns Intl. Airport (CNS) - 10 min drive

Restaurants

  • ‪Muddy's Cafe - ‬5 min walk
  • ‪La Pizza - ‬4 min walk
  • ‪Villa Romana - ‬4 min walk
  • ‪Atrium - ‬2 min walk
  • ‪Cc’s Bar And Grill - ‬4 min walk

About this property

DoubleTree by Hilton Hotel Cairns

Luxury hotel with 2 restaurants, steps from Cairns Esplanade
DoubleTree by Hilton Hotel Cairns offers 237 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and safes. A pillow menu is available. 55-inch LCD televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Cairns hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 237 air-conditioned rooms featuring refrigerators and LCD televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite at Atrium Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Atrium Restaurant - This restaurant serves breakfast only.
The Vine Room - Overlooking the ocean and pool, this restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 38 to 38 for adults and AUD 19 to 19 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Atrium Restaurant
  • The Vine Room

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • Free pool cabanas
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in hallways (100 centimetre high)
  • Handrails in stairways (100 centimetre high)
  • High-pile carpet in room
  • Lever door handles
  • Lift (110 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable/satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 100.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 to 38 for adults, and AUD 19 to 19 for children
  • Fee for in-room wireless internet: AUD 9.95 per 24-hour period (rates may vary)
  • Covered self parking fee: AUD 25 per day
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Holiday Inn
Holiday Inn Cairns
Holiday Inn Hotel Cairns
DoubleTree Hilton Hotel Cairns
DoubleTree Hilton Cairns
Doubletree By Hilton Cairns
DoubleTree by Hilton Hotel Cairns Hotel
DoubleTree by Hilton Hotel Cairns Cairns
DoubleTree by Hilton Hotel Cairns Hotel Cairns

DoubleTree by Hilton Hotel Cairns Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 492 out of 1016 reviews
Rating 8 - Good. 341 out of 1016 reviews
Rating 6 - Okay. 111 out of 1016 reviews
Rating 4 - Poor. 49 out of 1016 reviews
Rating 2 - Terrible. 23 out of 1016 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Crystal

Stayed 1 night in Dec 2025

10/10 Excellent

Rob

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great friendly staff, clean room and the pool was excellent
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The week was amazing with staff and hotel room plus organising trips around so easy and always friendly. Sad to leave but very efficient and professional. Extremely happy with the hotel and would return there or other branches in the future.
Stayed 6 nights in Oct 2025

8/10 Good

Neville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay however, I did specifically book our suite as it had a spa bath. Unfortunately the spa bath didn’t work, I reported it to staff however it wasn’t working during our whole visit which was disappointing.
Stayed 3 nights in Sep 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here a few times a year. Great for small families. Close to everything. Easy parking. Rooms are always clean and staff are great.
Stayed 1 night in Sep 2025

2/10 Terrible

Jue

Stayed 3 nights in Oct 2025

2/10 Terrible

Edward

Disliked: Cleanliness, property conditions & facilities
Not worth the money in any instance
Stayed 1 night in Sep 2025

6/10 Okay

Yan

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
House keeping was bare minimum, hair left in the sink. Room was dated. Location is good, close to the water and restaurants.
Stayed 3 nights in Oct 2025

10/10 Excellent

SHUIAB

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Very friendly staff and very clean place
Stayed 1 night in Sep 2025

8/10 Good

Jenny

Liked: Staff & service
Disliked: Cleanliness
Unfortunately the room smell of mildew and I mention this to housekeep as the brought us an extra bed and her comment was … oh this is usuall for the floor to smell like this….. I was not impressed as I mentioned this to the reception when booking out. Also the pillows where very uncomfortable… as a regular customer to Hilton it was nit happy.
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the minute we arrived the staff were professional, engaging and so very friendly! They were quick to answer our questions and gave us some ideas also that were super helpful. The room was quiet and the location was ideal. I had also received, weeks earlier, a welcome letter which was just another way that made us feel welcome. The staff were just wonderful, from reception to the dining / breakfast staff. Not just friendly but above that. They would spend time chatting with us and were always warm and inviting. Thank you for making our stay exceptional
Stayed 4 nights in Sep 2025

10/10 Excellent

Derek, Norwich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely use this hotel again. The staff are so friendly and professional. We were upgraded to an ocean view room and this made our stay even more memorable. Nothing was too much trouble and all the staff we interacted with We’re friendly, professional and went the extra mile to make us feel special. We both had birthdays around our stay and were overwhelmed with the generosity of the upgrade and recognition from all the staff. Really made our holiday.
Stayed 4 nights in Sep 2025

6/10 Okay

Giovanna

Liked: Staff & service
Disliked: Property conditions & facilities
Pool out of order but not advertised on booking site
Stayed 2 nights in Sep 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Kuramea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and first class staff.
Stayed 1 night in Sep 2025

6/10 Okay

Robert

Strong smell of dope on Sunday afternoon coming from an adjacent room,unable to sit outside and enjoy the views.it ado stunk out our room.reported it to reception,no follow up.Was told at time of checkout the next day that the smell was coming from down the road which is absolute rubbish,it was coming from one of the rooms. This is our fourth stay at your property and I am evaluating whether to stay there again in January.
Stayed 4 nights in Sep 2025

10/10 Excellent

Seungmyung

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good!!
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not permit earlier check-in than specified
Stayed 1 night in Sep 2025

8/10 Good

Anthony

Stayed 1 night in Sep 2025

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Unfortunately, the pool was closed for renovations. Our room and shower were very nice. Walkable to many restaurants and shopping. Staff were extremely helpful and friendly. The breakfast was very good, except for the omelettes. Would recommend.
Stayed 3 nights in Jul 2025

6/10 Okay

Sam

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Check in wasn't ready until 4pm, compensation was a free drink that had to be used that night, so was wasted, breakfast opened 5mins late
Stayed 1 night in Sep 2025

2/10 Terrible

Katsura

Business traveller
Liked: Cleanliness
Disliked: Staff & service
The Lady receptionist is unprofessional
Stayed 1 night in Sep 2025

10/10 Excellent

Zack

Stayed 1 night in Sep 2025