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Aparthotel

Southern Cross Atrium Apartments

4.0 star property

Photo gallery for Southern Cross Atrium Apartments

3 outdoor pools, pool loungers
2 bedrooms, in-room safe, iron/ironing board, free WiFi
BBQ/picnic Area
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Barbecue grill
  • Parking included
  • Laundry
  • Outdoor space

Explore the area

View map
3-11 Water Street, Cairns, QLD, 04870
  • Place, Cairns Central Shopping Centre
    ‪1 min walk‬
  • Place, Cairns Esplanade
    ‪10 min walk‬
  • Place, Cairns Night Markets
    ‪10 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Studio - Non Serviced

2 bedrooms, in-room safe, iron/ironing board, free WiFi

Standard Studio - Non Serviced

  • 39 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Pool view - Non Serviced

2 bedrooms, in-room safe, iron/ironing board, free WiFi

Studio Pool view - Non Serviced

  • 39 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Apartment, 1 Bedroom - Non Serviced

2 bedrooms, in-room safe, iron/ironing board, free WiFi

Standard Apartment, 1 Bedroom - Non Serviced

  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room One Bedroom - Non Serviced

2 bedrooms, in-room safe, iron/ironing board, free WiFi

Deluxe Room One Bedroom - Non Serviced

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room One Bedroom. Pool View - Non Serviced

2 bedrooms, in-room safe, iron/ironing board, free WiFi

Deluxe Room One Bedroom. Pool View - Non Serviced

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Apartment, 2 Bedrooms - Non Serviced

2 bedrooms, in-room safe, iron/ironing board, free WiFi

Standard Apartment, 2 Bedrooms - Non Serviced

  • 87 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room Two Bedroom. - Non Serviced

2 bedrooms, in-room safe, iron/ironing board, free WiFi

Deluxe Room Two Bedroom. - Non Serviced

  • 91 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

View all photos for Studio Apartment with Pool View

2 bedrooms, in-room safe, iron/ironing board, free WiFi

Studio Apartment with Pool View

  • Sleeps 2

View all photos for Deluxe One-Bedroom Apartment with Pool View

2 bedrooms, in-room safe, iron/ironing board, free WiFi

Deluxe One-Bedroom Apartment with Pool View

  • Sleeps 3

View all photos for Studio Apartment

2 bedrooms, in-room safe, iron/ironing board, free WiFi

Studio Apartment

  • Sleeps 2

View all photos for Deluxe One Bedroom Apartment

2 bedrooms, in-room safe, iron/ironing board, free WiFi

Deluxe One Bedroom Apartment

  • Sleeps 3

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About the area

Cairns

A stay at Southern Cross Atrium Apartments places you in the heart of Cairns, within a 15-minute walk of Cairns Esplanade and Cairns Central Shopping Centre. .This aparthotel is 0.4 mi (0.7 km) from The Cultural Place and 0.4 mi (0.7 km) from Cairns Performing Arts Centre.
View more Aparthotels in CairnsOpens in a new window

What's nearby

  • Cairns Central Shopping Centre - 1 min walk - 0.1 km
  • Cairns Esplanade - 10 min walk - 0.9 km
  • Cairns Night Markets - 10 min walk - 0.9 km
  • Reef Hotel Casino - 13 min walk - 1.1 km
  • Esplanade Lagoon - 13 min walk - 1.1 km

Getting around

  • Cairns Station - 5 min walk
  • Cairns Intl. Airport (CNS) - 11 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪KFC - ‬6 min walk
  • ‪T2 Tea - ‬4 min walk
  • ‪Gong Cha - ‬6 min walk
  • ‪The Grand Hotel - ‬4 min walk

About this property

Southern Cross Atrium Apartments

Aparthotel with 3 outdoor swimming pools, near Cairns Esplanade
Southern Cross Atrium Apartments offers 160 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Flat-screen televisions are featured in guestrooms. Microwaves and rice cookers are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a sauna and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 160 air-conditioned rooms featuring microwaves and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities including a sauna and a fitness center. Additional features at this aparthotel include complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi
  • Free WiFi has a 2-device limit

Parking and transport

  • Car hire
  • Free covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Rice cooker
  • Toaster

Bedrooms

  • 2 bedrooms
  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Picnic area

Laundry

  • Laundry facilities
  • Laundry service

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (140 centimetre high)
  • Designated smoking areas

Services and conveniences

  • Free local calls
  • Gift shop/newsstand
  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In the city centre
  • Near a train station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 12 buildings
  • 160 units
  • 3 floors
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 6:00 PM) and Saturday - Sunday (7:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: AUD 300 per week

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Reservation deposit is payable by credit card and is due within 7 days of booking the reservation.
Rooms that have king beds are zipped-kings that can be split into 2 single beds.

We should mention

This property does not have elevators
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Free in-room WiFi has a 2-device limit
Children under 18 years old are not allowed in the swimming pool without adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Southern Cross Apartments
Southern Cross Atrium
Southern Cross Atrium Apartments
Southern Cross Atrium Apartments Cairns
Southern Cross Atrium Cairns
Southern Cross Atrium Apartments Hotel Cairns
Southern Cross Atrium Apartments Apartment Cairns
Southern Cross Atrium Apartments Apartment
Southern Cross Atrium Apartments Cairns
Southern Cross Atrium Apartments Aparthotel
Southern Cross Atrium Apartments Aparthotel Cairns

Reviews

Southern Cross Atrium Apartments Reviews

8.6

Excellent

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 670 out of 1593 reviews
Rating 8 - Good. 672 out of 1593 reviews
Rating 6 - Okay. 177 out of 1593 reviews
Rating 4 - Poor. 49 out of 1593 reviews
Rating 2 - Terrible. 25 out of 1593 reviews

Reviews

10/10 Excellent

Margaret Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 14 nights in Oct 2025

6/10 Okay

Debra

Travelled with family
Disliked: Amenities
We did not know there was no elevator for the apartment. We had a lot of luggage and I just had a knee replacement so the stairs were an inconvenience. The apartment was very muggy even with the a/c on. It was conveniently located for what we needed.
Stayed 3 nights in Aug 2025

6/10 Okay

Allan

Disliked: Property conditions & facilities
Rooms small
Stayed 6 nights in Aug 2025

4/10 Poor

Robert

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very dated and in need of a Reno. The mattress was damaged and the springs made a twanging noise every time I got in and out of bed. The lady at reception showed no interest in fixing it. The lady at reception treated customers as though they were an inconvenience to her day. Some garbage truck came in and clanged and had its reversing noise on shortly after 6:00am every other day. After electing not to pre-pay the apartment tried to charge my credit card anyway. The pools were ok but squashed in between apartment blocks and therefore never saw sunlight and therefore were cold.
Stayed 12 nights in Aug 2025

10/10 Excellent

francis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
good location. very nice accommodation
Stayed 6 nights in Aug 2025

10/10 Excellent

Tasi

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Noisy at night when guests use the pool. To be expected.
Stayed 4 nights in Jul 2025

10/10 Excellent

Sachiko

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Japanese receptionist was very gentle and kind. The room is clean and tidy. Everything you need is prepared. Shopping center is next to the hotel so we enjoyed cooking and had breakfast and dinner at the balcony using stand light. Not gorgeous but enough to do everything.
Stayed 5 nights in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Great place to stay very clean and quite
Stayed 5 nights in Jul 2025

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were awesome, rooms were clean and comfortable. Walking distance to everthing we needed.
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Nice apartment. Good location. We were quite comfortable there.
Stayed 2 nights in Jul 2025

8/10 Good

judith

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, room comfort

Home away from home

Great location and facilities, just a bit dated. From 2024 to 2025, they have updated the tv set up. Shopping centre is a 2 min walk and centre of town takes 5 mins, prominade about 10 mins. Has a set of three pools where only one is heated. Great for the hot days!! Cooking facilities are always good. Always our go to.
Stayed 11 nights in Jun 2025

8/10 Good

John, Elwood

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

martin

Business traveller
Liked: Cleanliness, room comfort
Good rooms clean property Gym is starting to look a bit old and tired and sauna didn't work But in a good location
Stayed 5 nights in Jun 2025

10/10 Excellent

Jonelle

Liked: Cleanliness, amenities, property conditions & facilities
Cooking facilities, good fridge in room. Clean bathroom/toilet. Comfy bed. Balcony with chairs and table. Multiple pools with bbqs. Laundry room. Walking distance to shopping mall and town. View of mountains. Parking close.
Room.
Pools
Room, bed.
Stayed 5 nights in Jun 2025

10/10 Excellent

andrew

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay Great staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicki

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jun 2025

8/10 Good

Clare

Liked: Cleanliness, amenities, property conditions & facilities
loved this apartment, had everything i needed for my weeks stay and cooking. microwave, stove and large fridge, toaster and kettle and the balcony is spacious , i had a nice pool view and could enjoy the peaceful sunsets. secure complex with plenty of parking. loved the pool area, 3 pools and multiple jacuzzis and BBQs and plenty of seating. the gym was a bonus, 4 cardio machines and some dumbells and other small equipment. the on-site store has essentials and cold drinks if needed. the mall is across the road so coles/bws/woollies all on your door step and only 10 mins walk to the esplanade. only down side was my block room was close to the main road making lots of traffic noise late /super early on working days which even ear plugs couldnt block. there are also many trees on the site attracting noisy birds! would definitely return when back in cairns
Stayed 6 nights in May 2025

10/10 Excellent

Simone

Stayed 3 nights in May 2025

10/10 Excellent

Peta

Liked: Cleanliness, amenities, property conditions & facilities
I had a couple of issues with the television that turned itself off when it chose and the volume button was u/s. But as soon as I mentioned these they were fixed. Most impressed. Recommend this beautiful holiday location.
Stayed 4 nights in May 2025

10/10 Excellent

Matthew

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 5 nights in May 2025

10/10 Excellent

sandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome location close to shopping centre and town nice pool and rooms
Stayed 3 nights in Apr 2025

8/10 Good

Lance, West Row

Liked: Cleanliness, amenities, property conditions & facilities
We arrived in Cairns by train and the apartments are a stone's through from the main station and the shopping mall. It's also just a 15 minute walk from the quayside with many great restaurants and is the gateway to exploring the Great Barrier Reef. The swimming pool (beside the BBQ area) was a welcome relief on thos hot sticky days.
Stayed 4 nights in Apr 2025

10/10 Excellent

Susanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a very quiet room with Good equipment, only the beds are very soft. Some rooms are facing the parking area and probably a lot more noisy.
Stayed 5 nights in Apr 2025