Alivio Hotel Cairns

3.5 star property

Photo gallery for Alivio Hotel Cairns

1 bedroom apartment (ocean view)
Outdoor pool, open 7:00 AM to 9:30 PM, free pool cabanas, pool umbrellas
Reception
Fridge, microwave, coffee/tea maker, electric kettle
Fridge, microwave, coffee/tea maker, electric kettle

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

View map
136-140 Sheridan Street, Cairns, QLD, 4870
  • Place, Cairns Central Shopping Centre
    ‪8 min walk‬
  • Place, Cairns Esplanade
    ‪8 min walk‬
  • Place, Reef Fleet Terminal
    ‪16 min walk‬
  • Airport, Cairns, QLD (CNS-Cairns Intl.)
    ‪8 min drive‬

Room options

Superior balcony (mountain view)

  • Sleeps 3

Standard Studio Queen

9.4 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior + balcony (pool)

9.6 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior + balcony (mountain view)

8.8 out of 10
Excellent
(12 reviews)
  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

1 bedroom apartment (pool side)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

King Split + balcony (Pool view)

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Standard Studio

  • Sleeps 3

Superior Studio (pool side)

  • Sleeps 3

1 bedroom apartment (pool side)

  • Sleeps 3

King Split + balcony (Mountain view)

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

1 bedroom apartment (mountain view)

  • 40 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

1 bedroom apartment (ocean view)

  • 40 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

Superior Studio (pool side)

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Studio (mountain view)

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

Superior Studio (ocean view)

9.4 out of 10
Exceptional
(11 reviews)
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

1 bedroom apartment (ocean view)

  • Sleeps 3

1 bedroom apartment (mountain view)

  • Sleeps 3

King Split balcony (Mountain view)

  • Sleeps 3

Superior Studio (mountain view)

  • Sleeps 3

Superior Studio (ocean view)

  • Sleeps 3

King Split balcony (pool side)

  • Sleeps 3

Superior balcony Pool Side

  • Sleeps 3

Similar properties

About the area

Cairns

A stay at Alivio Hotel Cairns places you in the heart of Cairns, within a 10-minute walk of Cairns Esplanade and Cairns Central Shopping Centre. .This spa hotel is 1.1 mi (1.8 km) from Reef Fleet Terminal and 0.4 mi (0.6 km) from Cairns Performing Arts Centre.

What's nearby

  • Cairns Central Shopping Centre - 8 min walk - 0.7 km
  • Cairns Esplanade - 8 min walk - 0.7 km
  • Esplanade Lagoon - 13 min walk - 1.1 km
  • Reef Fleet Terminal - 16 min walk - 1.4 km
  • Cairns Marlin Marina - 16 min walk - 1.4 km

Getting around

  • Cairns Station - 15 min walk
  • Cairns Intl. Airport (CNS) - 9 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Muddy's Cafe - ‬9 min walk
  • ‪KFC - ‬10 min walk
  • ‪Atrium - ‬11 min walk
  • ‪Dundee's at Aquarium - ‬10 min walk

About this property

Alivio Hotel Cairns

Hotel with a full-service spa, 6-minute walk to Cairns Esplanade
Alivio Hotel Cairns offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries.

This Cairns hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 40-inch flat-screen televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

An outdoor pool and a hot tub are on site.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Beautilashious. Services include facials and manicures and pedicures. The spa is open daily.
Make yourself at home in one of the 61 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include microwaves and coffee/tea makers, and you can also request cribs/infant beds (complimentary).
Pamper yourself with a visit to the spa, which offers facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a hot tub, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Coffee and tea in common areas

Things to do

  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas
  • Wine tours

Family friendly

  • In-room babysitting
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.3 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 30.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, onsite parking, and high chair
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 7:00 AM to 9:30 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Sunshine Tower Hotel Cairns
Sunshine Tower Hotel
Sunshine Tower Cairns
Sunshine Hotel Cairns
Sunshine Tower Hotel Hotel
Sunshine Tower Hotel Cairns
Sunshine Tower Hotel Hotel Cairns

Alivio Hotel Cairns Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 246 out of 606 reviews
Rating 8 - Good. 236 out of 606 reviews
Rating 6 - Okay. 85 out of 606 reviews
Rating 4 - Poor. 27 out of 606 reviews
Rating 2 - Terrible. 12 out of 606 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were really helpful and friendly. Room was clean carpark was easy access
Stayed 2 nights in Aug 2025

10/10 Excellent

Janine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and extremely helpful. Amazing coffee on site. Pool area is relaxing and offers plenty of seating. Rooms spacious. Really really comfortable bed. Location is great, easy 10 min walk to esplanade area and shops.
Stayed 1 night in Aug 2025

8/10 Good

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice, staff were great, the pool area is big and nice. The pool is not heated but large enough. The have a bar/eating area only serves breakfast. It is about 10-15 minutes walk to the main eating areas and also the mall
Stayed 2 nights in Aug 2025

6/10 Okay

Shaun

Business traveller
Liked: Cleanliness, staff & service, amenities
No hot water and spotty WiFi in the room was disappointing considering the prices charged for the room.
Stayed 1 night in Jul 2025

8/10 Good

Kim

Stayed 3 nights in Jul 2025

6/10 Okay

ANDREA

Stayed 3 nights in Jul 2025

4/10 Poor

ANDREA

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort

Not worth the cost. No cleaning, no breakfast.

Cleaning only once a week!? Restaurant/Bar closed because public holiday weekend!? Facing a noisy and dodgy road. Not good enough for $290/night!
Stayed 1 night in Jul 2025

6/10 Okay

udupa

Liked: Cleanliness, room comfort
Disliked: Staff & service
We had booked this hotel on the basis that it offered breakfast. If this choice was not available we would have looked at another hotel. Unfortunately on the first morning we were told that the Chef had called in sick at short notice and therefore no breakfast was on offer. We were given a voucher foe $20 each for a cafe close to the hotel. unfortunately that voucher did not go too far to give us a good breakfast and we had to pay extra to get one main breakfast and a coffee each. Later on in the evening we were informed (only when asked) that there was no breakfast service for the weekend and once again we were provided with a similar priced voucher for the weekend. After some discussion we were offered $30 total as compensation for the extra we paid for our breakfast. There were better choices to be had near the sea front at a slightly lower cost but the voucher was
Stayed 3 nights in Jun 2025

6/10 Okay

Andrew

Business traveller
Disliked: Cleanliness, property conditions & facilities
Shower / bath had not been cleaned prior to myself checking in. Hot water tap in shower was very difficult to turn off. Limited water pressure in shower. Toilet seat was the wrong size. Would not stay up. Water leaking out of lights in car park. DANGEROUS. Not the ideal stay. Would have to rethink about staying again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Almost everything was very good, particularly the friendly and helpful staff. The only criticism is the placement of the toilet seat in room 314. It is too close to the rear wall making it somewhat awkward to sit on the toilet.
Stayed 7 nights in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, just no netflix or prime tv
Stayed 1 night in Jun 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean and comfortable
Stayed 1 night in Jun 2025

8/10 Good

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and tidy and of average condition
Stayed 2 nights in Jun 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely service at reception
Stayed 1 night in May 2025

10/10 Excellent

Conrad

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel for the price. Spacious and modern rooms with comfortable bed. Hotel also has convenient amenities like laundry machines. The only slight downside is the street it's on is quite busy and noisy, without much in the way of places to eat etc., but this isn't a big issue if you have a car.
Stayed 1 night in May 2025

10/10 Excellent

Bomi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super informed staff helping not only with hotel related services but also providing easy pointers and access to local activities and attractions. Pretty easy access to major hubs both by transport and on foot as everything is relatively closeby.Would have planned to stay longer knowing how confortable everything was.
Stayed 3 nights in May 2025

10/10 Excellent

Kimberley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely service, convenient walking distance to Cairns Central one way, to the hospital the other way. Plenty of places to stop and shop in between.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 7 nights in May 2025

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Donggeun

Stayed 3 nights in Apr 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to dislike. It was an excellent visitation and highly recommended.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jemal

Stayed 1 night in Apr 2025

8/10 Good

FIONA

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport
Stayed 3 nights in Apr 2025

2/10 Terrible

Kylie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival to our room there was no extra bed as paid for, we were not advised that there was no buffet breakfast. Instead given a voucher for a cafe for $20 each. There were only 3 things on the menu for $20 so had to pay extra. Also the room was not clean and full of mould, just yuck!
Stayed 1 night in Apr 2025