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Crystalbrook Riley

5.0 out of 5.0
131-141 Esplanade, Cairns, QLD 1800 781 504
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Wonderful!
4.6 of 5 guest rating
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Wifi
Smoke Free
24/7 Desk
Concierge
More
Room type Options Nightly price Book
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Urban King
Room with view
32 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
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Urban Twin
Room with view
32 square metres
2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
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Resort Twin
32 square metres
2 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Family Room, Sea View
Room with view
64 square metres
1 King Bed and 2 Twin Beds
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Photo of room
Sea King
Room with view
32 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Family Room - Urban View
Room with view
64 square metres
1 King Bed and 2 Twin Beds
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Photo of room
Suite, 1 King Bed with Sofa bed
69 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Photo of room
Resort King
32 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Panoramic Sea
Room with view
30 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Family Room (Resort View)
64 square metres
1 King Bed and 2 Twin Beds
Room sleeps 6 guests
(up to 5 children)
Select dates to see price

Get an overview of this hotel
Luxury spa hotel, walk to Cairns Esplanade

Popular property highlights

Free WiFi
Smoke-free property
24-hour front desk
Concierge services

With a stay at Crystalbrook Riley, you'll be centrally located in Cairns, steps from Cairns Esplanade and 12 minutes by foot from Cairns Marlin Marina. This luxury hotel is 0.7 mi (1.1 km) from Cairns Central Shopping Centre and 0.7 mi (1.2 km) from Reef Fleet Terminal.

Make yourself at home in one of the 311 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a 24-hour fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a reception hall.

Enjoy Asian cuisine at Paper Crane, a poolside restaurant where you can take in the ocean view and dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Crystalbrook Riley

131-141 Esplanade, Cairns, QLD 4870

Renovations & Closures

The following facilities are closed on Sunday, Monday, Tuesday, and Wednesday:

  • Full-service spa

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 311
  • Number of floors - 7
  • Number of buildings/towers - 2
  • Breakfast available (surcharge)
  • Garden
  • Safe-deposit box at front desk
  • Spa services on site
  • 24-hour front desk
  • Express check-out
  • Dry cleaning/laundry service
  • Swimming pool
  • Full-service spa
  • Spa treatment room(s)
  • Smoke-free property
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2018
  • Number of restaurants - 1
  • Number of meeting rooms - 6
  • Number of outdoor pools - 1
  • Self parking (surcharge)
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Luggage storage
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • 24-hour fitness facilities
  • Electric car charging station
  • Water dispenser
  • Reception hall
  • Eco-friendly cleaning products used
  • Secured bicycle storage
  • Bicycle parking available
  • Vegetarian breakfast available
  • Locally-owned & organised tours & activities
  • Locally-sourced food on site (80% or more)
  • Vegan menu options available
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • No single-use plastic straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Water-efficient toilets only

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish
  • Japanese

Parking

Self parking (surcharge)

Room Amenities

Crystalbrook Riley offers 311 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels, first-run movies, and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • First-run films
  • TV size 55
  • TV size (measurement) inch
  • iPod docking station
  • Housekeeping - once per stay
  • Limited housekeeping
  • Electric kettle
  • Towels provided
  • Linens provided
  • Netflix
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • Roll-in shower
  • Wardrobe
  • Toothbrush and toothpaste not available
  • Mobile key entry
  • Energy-saving switches

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Paper Crane - This poolside restaurant specializes in Asian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Paper Crane Pool Side - This poolside bar specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Rocco - Overlooking the ocean, this rooftop bar specializes in Middle Eastern cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Calypso Club - Overlooking the ocean and pool, this bar specializes in seafood and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Room service (during limited hours) is available.

Nearby Things to do

  • Bicycle rentals on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per day.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

Children stay free

Parking height restrictions apply

Service animals are allowed

Service animals are exempt from fees/restrictions

One child stays free

Debit cards not accepted

Staffed front desk

Smoke detector

Renewable energy source - solar

Grey water recycling system

Children stay free - maximum age 12

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 24 hours

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Food service has been amended for enhanced safety

Guest education on local ecosystems and culture

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 38.00 for adults and AUD 38.00 for children
  • Self parking fee: AUD 15.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Riley Crystalbrook Collection Resort Cairns
  • Riley Crystalbrook Collection Resort
  • Riley Crystalbrook Collection Cairns
  • Riley Crystalbrook Collection
  • Riley a Crystalbrook Collection Resort
  • Crystalbrook Riley Hotel
  • Crystalbrook Riley Cairns
  • Crystalbrook Riley Hotel Cairns
  • Riley a Crystalbrook Collection Resort

We should mention

Pool access available from 7 AM to 9 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

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