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ibis Newcastle

3.5 star property

Photo gallery for ibis Newcastle

Breakfast, lunch and dinner served
Check-in/check-out kiosk
Exterior
Exterior
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View map
700 Hunter Street, Newcastle West, NSW, 2300
  • Place, NEX
    ‪3 min walk‬
  • Place, Newcastle Civic Theater
    ‪9 min walk‬
  • Place, Newcastle City Hall
    ‪9 min walk‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(55 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, iron/ironing board, WiFi

Standard Room, 2 Single Beds

7.0 out of 10
Good
(13 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, WiFi

Standard Room, 1 King Bed

7.4 out of 10
Good
(6 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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Reception
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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
3.7 out of 5, Good, 1,000 reviews
The price is AU$145
includes taxes & fees
26 Jan - 27 Jan
Mercure Newcastle

About the area

Newcastle

With a stay at ibis Newcastle, you'll be centrally located in Newcastle, within a 10-minute drive of Newcastle Beach and John Hunter Hospital. .This hotel is 8.8 mi (14.1 km) from Lake Macquarie and 0.2 mi (0.3 km) from Honeysuckle Park.

What's nearby

  • NEX - 3 min walk - 0.3 km
  • Newcastle Civic Park - 9 min walk - 0.8 km
  • Newcastle Civic Theater - 9 min walk - 0.8 km
  • Newcastle City Hall - 9 min walk - 0.8 km
  • Newcastle Beach - 4 min drive - 2.3 km

Getting around

  • Newcastle Interchange Station - 8 min walk
  • Sydney Airport (SYD) - 136 min drive

Restaurants

  • ‪Oceane Hotel - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Jam’s Karaoke & Bar - ‬4 min walk
  • ‪The Pinnacle - ‬4 min walk
  • ‪Outdo - ‬3 min walk

About this property

ibis Newcastle

Hotel with a restaurant, near Newcastle Beach
Ibis Newcastle offers 98 air-conditioned accommodations with iPod docking stations and safes. LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Newcastle hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 98 air-conditioned rooms featuring refrigerators and iPod docking stations. LCD televisions with digital programming are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional amenities at this hotel include wireless internet access (surcharge), tour/ticket assistance, and a vending machine.
Stop by the hotel's restaurant, Hummingbirds, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Hummingbirds - This bistro serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 10 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (AUD 10 per day)

Parking and transport

  • Parking on site (AUD 25 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: AUD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hummingbirds

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • Smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 25 per person
  • Fee for in-room wireless internet: AUD 10.00 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: AUD 10.00 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 10.00 per day (rates may vary)
  • Self parking fee: AUD 25 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Property is also known as

Ibis Hotel Newcastle
Ibis Newcastle
Newcastle Ibis
ibis Newcastle Hotel
ibis Newcastle Hotel
ibis Newcastle Newcastle West
ibis Newcastle Hotel Newcastle West

ibis Newcastle Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 258 out of 1001 reviews
Rating 8 - Good. 395 out of 1001 reviews
Rating 6 - Okay. 204 out of 1001 reviews
Rating 4 - Poor. 92 out of 1001 reviews
Rating 2 - Terrible. 52 out of 1001 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got here in the middle of a massive storm and the staff were absolutely amazing so hospitable and went out of there way to help us whilst dealing with the situation.
Stayed 1 night in Jan 2026

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
The stay was nice and easy and staff were helpful.
Stayed 1 night in Nov 2025

8/10 Good

Paul

Stayed 2 nights in Sep 2025

8/10 Good

myles

Stayed 2 nights in Oct 2025

6/10 Okay

Ryan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Not a clean entry, staff stay behind the door and are never at reception, bathrooms in rooms are the same as a cruise ship plastic shell, rooms are tiny and not clean or up to date at all. Room service didn’t take the rubbish or give extra toilet paper on second day.
Stayed 2 nights in Oct 2025

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service
The venue was convenient, clean and a great location for accessing the city of Newcastle. I did need to use WIFI and, while it was available, it was a free low speed throttled service. I would like to have known in advance that I had to pay extra to access a usable data rate.
Stayed 1 night in Oct 2025

2/10 Terrible

Alison

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were average. The hotel was like a rundown halfway house. I have stayed in cleaner and better looking backpackers. The hotel smells of cigarettes and stale beer, the lift had a urinal cake quality and the room itself had so many paint chips, warped and cracked furniture and my sheets had holes in them. It feels like a place that you would stay if yiu just wanted a place to pass out after a bucks night.
Stayed 2 nights in Oct 2025

4/10 Poor

Michael

Business traveller
Disliked: Cleanliness, amenities
Service at check-in was slow due to the receptionist being busy serving beers. No room cleaning even though I was there for 3 nights. The manager apologized and assure me it would be done after night 2, but it wasn’t Breakfast on morning 1 was a shambles. Lights weren’t even on and staff still setting up the breakfast after the scheduled open time Breakfast on morning 2 and 3 was great Lift was grotty. 3 nights worth of rubbish in my bin was difficult to deal with Overall a very disappointing experience
Stayed 3 nights in Oct 2025

2/10 Terrible

Sylvie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Ibis's drunk customers made a lot of noise. Staff should have done something—bad night.
Stayed 1 night in Oct 2025

6/10 Okay

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Inexpensive and functional
Stayed 1 night in Sep 2025

8/10 Good

Simone

Travelled with group
Liked: Staff & service, amenities
The beds were exceedingly comfy but for some reason our rooms were not cleaned once during our stay despite putting out the sign to do so.
Stayed 3 nights in Oct 2025

8/10 Good

Kishor

Stayed 1 night in Aug 2025

6/10 Okay

Kerry

Liked: Cleanliness, staff & service, room comfort
Basic maintenance, such as painting of corridors-skirting, walls etc & update of the lift required. Very noisy slamming of doors during late night hours experienced.
Stayed 1 night in Sep 2025

2/10 Terrible

Traci

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately this was a bad experience - they don't do housecleaning & when I asked (on day 4) if I could get clean towels and the bathroom cleaned as I was there for 5 days, I was told there was no housestaff available. The place is falling to pieces, the rooms are very old, they stink and they are filthy. The best part of this place, was the driveway out.
Stayed 4 nights in Sep 2025

4/10 Poor

Mark Laurence

Business traveller
Disliked: Staff & service
Staff gave key to an occupied room
Stayed 1 night in Aug 2025

4/10 Poor

Susan

Travelled with partner
Disliked: Property conditions & facilities
There’s no moisturiser or hair conditioner supplied. Only 1 pillow per person in the double room. The hallway had water damage marks and mould.
Stayed 1 night in Sep 2025

10/10 Excellent

Dion

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for short stays, clean and friendly
Stayed 3 nights in Sep 2025

10/10 Excellent

Alison and Russell

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent clean
Stayed 2 nights in Sep 2025

8/10 Good

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Big breakfast was very good at a very reasonable price.
Stayed 1 night in Sep 2025

8/10 Good

Karl

Liked: Cleanliness, staff & service, room comfort

Good stay with small issues

Shower head was broken and bar fridge was noisy
Stayed 1 night in Sep 2025

4/10 Poor

Kristine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Place needs updating and cost is too expensive for how big room is and bathroom facilities
Stayed 1 night in Sep 2025

8/10 Good

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy to facilities
Stayed 1 night in Sep 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Very basic accommodation small rooms and run down Seemed to accommodate a lot of FIFO workers
Stayed 1 night in Sep 2025

6/10 Okay

Steven

Stayed 2 nights in Sep 2025

8/10 Good

Brodie, Brisbane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice affordable place to stay a night close to the main area of Newcastle
Stayed 1 night in Aug 2025