See all properties
Save

Banff Ptarmigan Inn

3.0 star property

Photo gallery for Banff Ptarmigan Inn

Front of property – evening/night
Restaurant
Standard Room Two Queens
Bicycling
Reception hall

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
337 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪2 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬

Room options

View all photos for Superior Split Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Split Room

  • Sleeps 4

View all photos for Superior Room 2 Queens

Superior Room 2 Queens

Superior Room 2 Queens

8.8 out of 10
Excellent
(93 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King

Standard Room 1 King

8.4 out of 10
Very good
(72 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Premium bedding, in-room safe, desk, blackout curtains

Superior King Room

  • Sleeps 2

View all photos for Superior Split Room.

Superior Split Room.

Superior Split Room.

8.6 out of 10
Excellent
(31 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King

Superior Room 1 King

8.6 out of 10
Excellent
(53 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Room

Premium bedding, in-room safe, desk, blackout curtains

Standard King Room

  • Sleeps 2

View all photos for Mountain View King Suite

Mountain View King Suite

Mountain View King Suite

9.0 out of 10
Wonderful
(35 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens

Standard Room Two Queens

8.8 out of 10
Excellent
(87 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(93 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, desk, blackout curtains

Superior Two Queen Room with Balcony

  • Sleeps 4

View all photos for Superior King Room with Balcony

Premium bedding, in-room safe, desk, blackout curtains

Superior King Room with Balcony

  • Sleeps 2

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Two Queen Room

  • Sleeps 4

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Two Queen Room

  • Sleeps 4

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout curtains

Mountain View King Suite

  • Sleeps 2

Similar properties

Property entrance
Banff Caribou Lodge and Spa
  • Spa pool
  • Spa
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 2,964 reviews
The price is AU$194
includes taxes & fees
4 Jan - 5 Jan 2026
Banff Caribou Lodge and Spa

About the area

Banff

With a stay at Banff Ptarmigan Inn, you'll be centrally located in Banff, a 1-minute drive from Banff Lake Louise Tourism Bureau and 6 minutes from Upper Hot Springs. .This hotel is 13.2 mi (21.2 km) from Banff National Park and 2.8 mi (4.6 km) from Banff Gondola.

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Banff National Park Information Centre - 2 min walk - 0.2 km
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.3 km
  • Central Park - 9 min walk - 0.8 km
  • Banff Centre for Arts and Creativity - 11 min walk - 1.0 km

Getting around

  • Banff Station - 7 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬2 min walk
  • ‪Good Earth Coffeehouse - ‬1 min walk
  • ‪The Old Spaghetti Factory - ‬3 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬4 min walk
  • ‪Evelyn's Coffee Bar - ‬4 min walk

About this property

Banff Ptarmigan Inn

Hotel in Banff with 2 hot tubs and area shuttle service
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 134 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a sauna. This hotel also features complimentary wireless internet access, concierge services, and ski storage. Guests can catch a ride on the complimentary shuttle, which operates within 5 kilometers.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Banff? This hotel has 1700 square feet (158 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Banff Ptarmigan Inn has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 kilometres
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1079 out of 1892 reviews
Rating 8 - Good. 519 out of 1892 reviews
Rating 6 - Okay. 193 out of 1892 reviews
Rating 4 - Poor. 59 out of 1892 reviews
Rating 2 - Terrible. 42 out of 1892 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Zafar, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location that’s a short walk to the heart of downtown Banff. Friendly/helpful staff. Room was nice. A bit pricy, but I guess that’s to be expected from Banff in the summer!
Stayed 1 night in Aug 2025

10/10 Excellent

Linda, Lakewood

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bathroom updated but rest of room needs renovations.
Stayed 2 nights in Sep 2025

2/10 Terrible

Vedant

Disliked: Staff & service, property conditions & facilities
I generally don’t leave a bad review but this hotel forced me to. Coffee machine not working, blankets smelled,
Stayed 2 nights in Sep 2025

10/10 Excellent

Edwin Ehrhardt

Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent and room was very nice
Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Sep 2025

6/10 Okay

Monica Lynne

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was ok. Great location, but it lacked touches that could have made it go from ok to good. The lighting in the room was terrible. Really dark. Little things such as being provided the extra supplies for the third person in the room when we asked were forgotten or a map of the area which was not available. However the staff were nice and the room was clean.
Stayed 2 nights in Sep 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are right in town of Banff so all that the coty has to offer is right in walking distance. The restaurant was amazing and I highly recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

gloria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great walkability, great staff and close to transportation
Stayed 1 night in Sep 2025

8/10 Good

Barbara

Liked: Staff & service
Lack of lighting in rooms. Dilapidated elevators.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jondavid

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy accommodations located right in the heart of Banff Avenue, easy walking distance to shops and restaurants. Restaurant in the hotel serves a great breakfast sandwich
Stayed 2 nights in Sep 2025

8/10 Good

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The Ptarmigan was the perfect location for our stay in Banff. Easy access to downtown restaurants and shopping, providing transportation for the public buses and information on the area.
Stayed 6 nights in Aug 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
A good hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t beat the location of this hotel! It is close to everything and right across the street from the Roam bus station. You are given free passes for the transit system during your stay. Parking is also so convenient. The rooms are pretty basic but nothing to complain about - comfortable beds and amazing water pressure in the shower! Very friendly staff. Prices in Banff are crazy everywhere. I thought the prices here were reasonable compared to others.
Stayed 2 nights in Sep 2025

10/10 Excellent

Faith

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Aakash Dhoj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location with best staff made everything easier for our vacation.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sheila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Older charming hotel

Charming older hotel central location which was very convenient for catching shuttles and public transportation. Also bear all the shops and restaurants in downtown Banff.
Stayed 3 nights in Sep 2025

6/10 Okay

John

Travelled with partner
Liked: Cleanliness
Dated interiors Breakfast room to small to cope with the numbers Our wake-up call didn’t happen
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfully clean rooms and incredibly friendly staff!
Stayed 2 nights in Sep 2025

10/10 Excellent

Caroline

Stayed 2 nights in Sep 2025

10/10 Excellent

Hui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Huiyan

Stayed 2 nights in Aug 2025

10/10 Excellent

Michael, Covina

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were very comfortable and the room very clean. Very walkable in banff village
Stayed 3 nights in Aug 2025

8/10 Good

Suresh

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025