See all properties
Save

Banff Ptarmigan Inn

3.0 star property

Photo gallery for Banff Ptarmigan Inn

Front of property
Reception hall
Bicycling
Restaurant
Standard Room Two Queens

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
337 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪2 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬

Room options

View all photos for Superior Split Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Split Room

  • Sleeps 4

View all photos for Superior Room 2 Queens

Superior Room 2 Queens

Superior Room 2 Queens

8.8 out of 10
Excellent
(101 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King

Standard Room 1 King

8.4 out of 10
Very good
(78 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Premium bedding, in-room safe, desk, blackout curtains

Superior King Room

  • Sleeps 2

View all photos for Superior Split Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Split Room

  • Sleeps 4

View all photos for Superior Split Room.

Superior Split Room.

Superior Split Room.

8.6 out of 10
Excellent
(32 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King

Superior Room 1 King

8.6 out of 10
Excellent
(57 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Premium bedding, in-room safe, desk, blackout curtains

Superior King Room

  • Sleeps 2

View all photos for Standard King Room

Premium bedding, in-room safe, desk, blackout curtains

Standard King Room

  • Sleeps 2

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Two Queen Room

  • Sleeps 4

View all photos for Standard King Room

Premium bedding, in-room safe, desk, blackout curtains

Standard King Room

  • Sleeps 2

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout curtains

Mountain View King Suite

9.0 out of 10
Wonderful
(40 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens

Standard Room Two Queens

8.8 out of 10
Excellent
(92 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(102 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Mountain View King Suite, Balcony

Mountain View King Suite, Balcony

Mountain View King Suite, Balcony

  • Mountain view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Split Room, Balcony

Superior Split Room, Balcony

Superior Split Room, Balcony

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, desk, blackout curtains

Superior Two Queen Room with Balcony

  • Sleeps 4

View all photos for Superior King Room with Balcony

Premium bedding, in-room safe, desk, blackout curtains

Superior King Room with Balcony

  • Sleeps 2

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Two Queen Room

  • Sleeps 4

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, desk, blackout curtains

Superior Two Queen Room

  • Sleeps 4

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout curtains

Mountain View King Suite

  • Sleeps 2

View all photos for Mountain View King Suite

Premium bedding, in-room safe, desk, blackout curtains

Mountain View King Suite

  • Sleeps 2

Similar properties

Restaurant
Banff Park Lodge
  • Pool
  • Spa pool
  • Spa
  • Free Wi-Fi
4.5 out of 5, Wonderful, 2,095 reviews
The price is AU$221
includes taxes & fees
31 Mar - 1 Apr
Banff Park Lodge

About the area

Banff

With a stay at Banff Ptarmigan Inn, you'll be centrally located in Banff, steps from Banff National Park Information Centre and 3 minutes by foot from Banff Lake Louise Tourism Bureau. .This hotel is 0.6 mi (1 km) from Banff Centre for Arts and Creativity and 13.2 mi (21.2 km) from Banff National Park.

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Banff National Park Information Centre - 2 min walk - 0.2 km
  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.3 km
  • Banff Legacy Trail - 3 min walk - 0.3 km
  • Central Park - 9 min walk - 0.8 km

Getting around

  • Banff Station - 7 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬2 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪The Old Spaghetti Factory - ‬3 min walk
  • ‪Good Earth Coffeehouse - ‬1 min walk
  • ‪Evelyn's Coffee Bar - ‬4 min walk

About this property

Banff Ptarmigan Inn

Banff Ptarmigan Inn offers 134 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 134 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a sauna. This hotel also features complimentary wireless internet access, concierge services, and ski storage. Guests can catch a ride on the complimentary shuttle, which operates within 5 kilometers.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Banff? This hotel has 1700 square feet (158 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Banff Ptarmigan Inn has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 kilometres
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,700 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1182 out of 2036 reviews
Rating 8 - Good. 549 out of 2036 reviews
Rating 6 - Okay. 200 out of 2036 reviews
Rating 4 - Poor. 61 out of 2036 reviews
Rating 2 - Terrible. 44 out of 2036 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Jayson

Travelled with family
Liked: Cleanliness, staff & service
Location is great. Garage nice option, but small and lots of obstacles. Room sinks offer no room for setting toiletry items. Rooms have tall ceilings, which is nice. Bedding dated and smell like grandmas house. Pillows are terrible. “Health club” is a joke…In same room as indoor hot tub and hardly any equipment. Really strange setup. Meatballs, the restaurant, has great food and service-5 stars. Overall hotel rating is a 3-3.5 due to being outdated and listed items above.
Stayed 4 nights in Dec 2025

10/10 Excellent

WENKAI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room is very clean staff is very friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Trevor

Stayed 1 night in Dec 2025

10/10 Excellent

Nicole

Stayed 1 night in Dec 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Room was cute and comfortable, the check in was amazing. The receptionist was very helpful. Overall, great experience!!
Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Dec 2025

10/10 Excellent

Caden

Stayed 1 night in Dec 2025

10/10 Excellent

Brad

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Moutainview king room with a fireplace was divine during our snowy visit for our Christmas stay. Clean and roomy, would highly recommend this room choice at the Ptarmigan Inn in Banff AB!!
Stayed 1 night in Dec 2025

6/10 Okay

Sulatana

Travelled with group
Liked: Cleanliness
It’s was ok over all
Stayed 1 night in Dec 2025

6/10 Okay

Walter

Liked: Cleanliness
After long drive as seniors we arrived at 2:40pm & hoped to get our room for a nap. Check in clerk was not at all friendly. Advised us very curtly that check in was at 4:00. Many yrs of travel & only encountered this once before. It wasn’t that room not ready it was computer glitch wouldn’t allow keys to b made. She did not explain tho until we asked. Did give room around 3:30 after we sat in lobby for an hr. Room bad location. Right by entrance to parking & at 4:30 AM staff started moving carts etc right under window! On ground floor on Marten St. so people cud see in so had to keep blinds down! We thought we had booked a king with mtn view but that’s not what we got. Room was nice otherwise. Roomy & comfortable bed. TV not user friendly & poor lighting in room. Stay was acceptable but wud not return. Restaurant had wonderful server nite of Dec 23. Food was ok but nothing special. Upon checkout same clerk just said “ok” no “thanks for coming” or anything. Needs training in Customer Service.
Stayed 1 night in Dec 2025

10/10 Excellent

Chriss

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff! Comfortable and cleanly rooms.
Stayed 1 night in Dec 2025

10/10 Excellent

WENKAI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Tae Eun, Calgary

Stayed 1 night in Dec 2025

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness
Friendly staff !
Stayed 1 night in Dec 2025

10/10 Excellent

Jordan

Stayed 2 nights in Dec 2025

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, easy to walk everywhere in downtown banff, free shuttle service was nice to get to and from gondola
Stayed 1 night in Dec 2025

2/10 Terrible

Maria Lucia

Travelled with family
Disliked: Staff & service, amenities
Unwelcoming frontdesk
Stayed 1 night in Dec 2025

10/10 Excellent

gordo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ptarmagin is a lovely, basic, very comfortable and quiet hotel. Room was great, for the price! No issues with hot water! Bathroom was relatively small, but so what! All of the essentials. Clean tub and shower (combined) and single sink with very limited counter space. Only thing missing was an exhaust fan in the bathroom. Balcony door was the next best option.
Stayed 2 nights in Dec 2025

6/10 Okay

KERRI-LYNN, STONY PLAIN

Stayed 2 nights in Dec 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldnot see the mountainview. It was amazing anyways. It's such a great place to stay in
Stayed 2 nights in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
good stay
Stayed 4 nights in Dec 2025

8/10 Good

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, very clean. and close to downtown. Would stay again onnext visit
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Dec 2025

10/10 Excellent

Kyle

Stayed 3 nights in Nov 2025