The Fox Hotel and Suites

3.5 star property

Photo gallery for The Fox Hotel and Suites

Front of property – evening/night
Property preview
Breakfast, lunch, dinner served; American cuisine
Interior entrance
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym

Explore the area

View map
461 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪10 min walk‬

Room options

Standard Room

8.4 out of 10
Very good
(110 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Suite, 1 Bedroom (1 King)

9.0 out of 10
Wonderful
(71 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(11 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

Premium Loft (Suite)

9.2 out of 10
Wonderful
(30 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Premium Loft, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(26 reviews)
  • 46 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Hotel Room - 2 Doubles

8.0 out of 10
Very good
(76 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Superior 1 Bedroom Suite - 2 Double

8.2 out of 10
Very good
(62 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Banff

With a stay at The Fox Hotel and Suites, you'll be centrally located in Banff, a 2-minute drive from Banff Lake Louise Tourism Bureau and 9 minutes from Upper Hot Springs. .This hotel is 11.9 mi (19.1 km) from Banff National Park and 3.5 mi (5.7 km) from Banff Gondola.

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Victoria Glacier - 1 min walk - 0.0 km
  • Banff National Park Information Centre - 10 min walk - 0.9 km
  • Banff Lake Louise Tourism Bureau - 12 min walk - 1.1 km
  • Banff Centre for Arts and Creativity - 12 min walk - 1.1 km

Getting around

  • Banff Station - 15 min walk
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪A&W Canada - ‬8 min walk
  • ‪The Canadian Brewhouse - ‬10 min walk
  • ‪Good Earth Coffeehouse - ‬9 min walk
  • ‪The Old Spaghetti Factory - ‬11 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬11 min walk

About this property

The Fox Hotel and Suites

Hotel in Banff with area shuttle service and a fitness center
The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 116 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including a hot tub, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Satisfy your appetite for lunch or dinner at Chili’s Grill & Bar, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Chili’s Grill & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chili’s Grill & Bar

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults, and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

The Fox Hotel and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1496 out of 2663 reviews
Rating 8 - Good. 649 out of 2663 reviews
Rating 6 - Okay. 325 out of 2663 reviews
Rating 4 - Poor. 111 out of 2663 reviews
Rating 2 - Terrible. 82 out of 2663 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the suite for no extra charge
Stayed 2 nights in Sep 2025

6/10 Okay

Mary

Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel
Stayed 1 night in Sep 2025

4/10 Poor

Lawrence, Mississauga

Travelled with partner
Disliked: Amenities, property conditions & facilities
They used to provide a bar credit, restaurant credit, free take out am coffee in the restaurant & bus passes. This 3 day stay I had to ask for bus pass - it wasn’t offered - & coffee is almost $4! Exterior looks “pretty” but they are a long way from $800 per night status!!! Banff is expensive but shop around.
Stayed 3 nights in Sep 2025

6/10 Okay

kelly

Travelled with group
Rooms were clean and comfortable. Hotel smells a bit musty. Nice hot pool and sauna. Location was good. Ok for one night stay. Not sure I’d stay again
Stayed 1 night in Sep 2025

8/10 Good

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was comfortable and we enjoyed the balcony which overlooked the main street. The bed was comfortable. We were able to walk to various restaurants and shops plus the hotel furnished two ROAM bus passes we used. The only complaint is that the elevator is very very slow.
Stayed 3 nights in Sep 2025

8/10 Good

Jen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked this property and our room setup of bedroom on a different level than kitchen. Kids loved the grotto pool and we loved the free Roam passes. It was farther away from the river than we had thought but the bus was great.
Stayed 2 nights in Sep 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Amenities, property conditions & facilities
Location is perfect. Friendly staff and very clean rooms.
Stayed 2 nights in Sep 2025

6/10 Okay

Tammy J

Travelled with partner
Liked: Amenities
Disliked: Cleanliness
The shower curtain smelled moldy and it was all yellowed at the bottom. I cleaned a few hairs off the bathtub before I used it. The bathroom is very dimly lit. The fireplace didn’t work at all. Not sure why a room would be that expensive for that type of uncleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

regina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the desk are super! The young lady checking me in and out was wonderful! The property is very nice. We had a great break from camping.
Stayed 1 night in Sep 2025

8/10 Good

Magdalena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staff!
Stayed 3 nights in Sep 2025

8/10 Good

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly close to downtown Banff. Everything is walkable but may be 20 minutes because the area is rather large. Parking is tricky because it’s underground but available and included. Their washers broken so I had to walk 15 minutes to do laundry. My room was nice but although it had an AC unit, it did not help much at all. I think the lowest it ever got was 78. I had to use a fan at night.
Stayed 5 nights in Aug 2025

10/10 Excellent

Pei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel, it is so convenience for everything
Stayed 2 nights in Sep 2025

10/10 Excellent

Hadrian Ovidiu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We had a wonderful stay here. We didn’t get to enjoy the ‘grotto’, but only because there’s so much to do in the area. We had a balcony to enjoy coffee and people watch each morning (and enjoy the amazing view of banff in general). We walked into town each day, and barely needed the car we rented. Room was clean and cozy. Would def recommend!
Stayed 4 nights in Sep 2025

8/10 Good

Desiree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a standard queen room but the room was on the small side. Missed having a bar fridge for storing water and leftovers. Biggest disappointment was lack of a/c, room was very warm despite using the fan provided and leaving the door ajar.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptional experience From check in to check out Great staff Clean and cozy rooms with more amenities then expected Amazing soaker pool
Stayed 1 night in Sep 2025

10/10 Excellent

Abhishek

Stayed 4 nights in Aug 2025

10/10 Excellent

Mayur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2025

2/10 Terrible

Jay

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Overall the room condition

No WI-Fi service in room and you have to go to lobby to get service. No air condition, room is tiny. spending half hour to park our minivan car. The door lock is strange and is hard to lock up from outside.
Stayed 1 night in Sep 2025

8/10 Good

Flaviano, Terrebonne

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
The Fox and Suites is well located and the staff very friendly. Only complaint is the photos don’t really match the condition of the hotel. Wallpaper peeling, bathrooms in rough condition, ventilation needs updating. Overall I would recommend the hotel but look around because prices high for rooms condition.
Stayed 2 nights in Sep 2025

10/10 Excellent

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, underground parking, friendly staff great location
Stayed 4 nights in Sep 2025

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Very nice hotel, walkable to downtown. We stayed in a suite ehere the bedrooms are downstairs and living area upstairs and enjoyed it.
Stayed 3 nights in Sep 2025

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
1
Stayed 2 nights in Sep 2025