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The Fox Hotel and Suites

3.5 star property

Photo gallery for The Fox Hotel and Suites

Indoor spa tub
Creator video - submitted by Kristi Sullivan
Interior
Front of property – evening/night
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Gym

Explore the area

View map
461 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪12 min walk‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.4 out of 10
Very good
(128 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

9.0 out of 10
Wonderful
(78 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living room

Superior Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(14 reviews)
  • 70 sq m
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

View all photos for Premium Loft (Suite)

Premium Loft (Suite)

Premium Loft (Suite)

9.2 out of 10
Wonderful
(32 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 44 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(28 reviews)
  • Mountain view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

8.0 out of 10
Very good
(85 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

8.4 out of 10
Very good
(71 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Banff

A stay at The Fox Hotel and Suites places you in the heart of Banff, within a 15-minute walk of Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. .This hotel is 11.9 mi (19.1 km) from Banff National Park and 0.8 mi (1.2 km) from Banff Centre for Arts and Creativity.

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Victoria Glacier - 1 min walk - 0.2 km
  • Banff Lake Louise Tourism Bureau - 12 min walk - 1.1 km
  • Banff National Park Information Centre - 12 min walk - 1.1 km
  • Banff Centre for Arts and Creativity - 12 min walk - 1.1 km

Getting around

  • Banff Station - 15 min walk
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬10 min walk
  • ‪The Old Spaghetti Factory - ‬11 min walk
  • ‪A&W Canada - ‬8 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬11 min walk
  • ‪Shoku Izakaya - ‬14 min walk

About this property

The Fox Hotel and Suites

The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 116 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including a hot tub, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Satisfy your appetite for lunch or dinner at Chili’s Grill & Bar, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Chili’s Grill & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chili’s Grill & Bar

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 50 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults, and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Fox Banff

Fox Hotel

Fox Hotel Banff

Hotel Fox

Fox Hotel And Suites

Fox Hotel Suites Banff

The Fox Hotel Suites

The Fox Hotel Suites

The Fox Hotel and Suites Hotel

The Fox Hotel and Suites Banff

The Fox Hotel and Suites Hotel Banff

The Fox Hotel and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1739 out of 3058 reviews
Rating 8 - Good. 744 out of 3058 reviews
Rating 6 - Okay. 366 out of 3058 reviews
Rating 4 - Poor. 124 out of 3058 reviews
Rating 2 - Terrible. 85 out of 3058 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Amanda

Stayed 3 nights in Feb 2026

8/10 Good

Terence

Stayed 1 night in Feb 2026

8/10 Good

Rebecca, Vancouver

Stayed 3 nights in Jan 2026

6/10 Okay

Ayla

Stayed 2 nights in Feb 2026

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The cave hot tub was nice. Clean but hotel is old and musty smell. The gym was small and old. I like the two levels for the room up and downstairs and the room was on the street was nice access and easy.
Stayed 1 night in Jan 2026

6/10 Okay

Maddisson

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were nice enough. We book here strictly for the heated pool because we love the cave look and love how it’s open to the cool air above. The rooms are very small, not much room to turn around. The parkade is very tight, even with a smaller suv, however there is street parking when you can find it. We were also disappointed to find no mini fridge in the room, I didn’t even see there wasn’t one in the room listing. Every hotel I’ve stayed at has one and we brought snacks for ther baby and toddler and had nowhere to keep them cool. Lost a star for this trip because one of the beds was off of the frame and the metal frame was sticking out far enough that we kept catching our ankles on it. It was on the inside where the side table was so it wasn’t as if we could just use the other side of the bed to get in and out etc. We left note with the maid staff hoping they could maybe help when remaking the beds, but we also brought it to the attention of the front desk staff. They radioed someone but when we went back to our room at the end of the day, nothing had been done but the bed had been made.
Stayed 2 nights in Feb 2026

8/10 Good

Gerald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room and unique hot tub area!
Stayed 2 nights in Feb 2026

10/10 Excellent

Daniel William John, Markham

Stayed 5 nights in Feb 2026

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly, helpful staff made our visit enjoyable. We booked a king 1-bedroom suite and the layout was perfect for our 5-night stay. Hot tub was perfect. This hotel is the third one in the ski bus stop, so we never ran into a problem making it in the bus and didn’t have a long wait for other stops on the return. Hotel is a bit dated, but it was very clean and beds were comfy.
Stayed 5 nights in Feb 2026

6/10 Okay

Kathleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff at the front desk were awful. Just one in particular who I believe is the supervisor according to his name tag. We called to see if we could get an early check in and had the nicest person on the phone who said we could but then when we arrived this guy was so rude and seems very annoyed we asked for one. Once in our room we called down to ask if there were towels down by the pool and he was very annoyed with our question, horrible horrible customer service and we won’t stay again.
Stayed 1 night in Feb 2026

8/10 Good

Maria Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff...only problem was our room was located in a noisy area. Am not sure what is on the other side of room 207 connecting door but whatever it is sure kept hearing door banging and people talking. Other than that it was not bad. The hot pool is neat as it is uniquely designed to imitate a hot spring.
Stayed 1 night in Feb 2026

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
Staff was great, room was clean - neighbours not so much!
Stayed 3 nights in Jan 2026

10/10 Excellent

Yong jae

Stayed 1 night in Feb 2026

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
Clean room, amenities were great! No concerns
Stayed 1 night in Feb 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
The suite is spotlessly clean. I really enjoyed the grotto spa and the overall attentive attitude of the staff from the front desk, wait staff at Chili’s and everyone we’ve interacted with.
Stayed 7 nights in Feb 2026

8/10 Good

Leah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything about our room except for the beds. They sounded like plastic every time someone moved.
Stayed 1 night in Feb 2026

10/10 Excellent

Chris

Stayed 1 night in Feb 2026

10/10 Excellent

Rodalyn

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Kids have a good time in the hot pool. Good amenities.
Stayed 1 night in Feb 2026

10/10 Excellent

Juliana

Stayed 1 night in Feb 2026

10/10 Excellent

Alice

Liked: Cleanliness, amenities, property conditions & facilities
Quaint atmosphere with fireplaces burning real wood in the outdoor area, the lobby and the restaurant!! Great hotel service. Very helpful staff. The spa was amazing!!! Great food at the restaurant for breakfast.
Stayed 1 night in Feb 2026

10/10 Excellent

Leeza

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was nice and it was a fun visit!
Stayed 2 nights in Feb 2026

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities
Wonderful Place to Stay. Very Clean and i enjoyed the Hot Tub the most. will stay there again on our nxt ski trip
Stayed 1 night in Feb 2026

10/10 Excellent

Warren

Stayed 2 nights in Feb 2026

2/10 Terrible

Anthony

Ok if you like to hear your neighbourhood stomping around above you and listening to them go for a pee a shower flushing, the toilet. And talking. yeah amazing night stay not! Never again.
Stayed 1 night in Feb 2026

10/10 Excellent

Hayley

Stayed 1 night in Jan 2026