The Fox Hotel and Suites

3.5 star property

Photo gallery for The Fox Hotel and Suites

Front of property – evening/night
Breakfast, lunch, dinner served; American cuisine
Interior entrance
Indoor spa tub
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service

Explore the area

View map
461 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park Information Centre
    ‪10 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪12 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪12 min walk‬

Room options

Standard Room

8.6 out of 10
Excellent
(109 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Suite, 1 Bedroom (1 King)

9.0 out of 10
Wonderful
(69 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(11 reviews)
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

Premium Loft (Suite)

9.2 out of 10
Wonderful
(30 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

Premium Loft, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Superior Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(26 reviews)
  • 46 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Hotel Room - 2 Doubles

8.0 out of 10
Very good
(73 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Superior 1 Bedroom Suite - 2 Double

8.2 out of 10
Very good
(61 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Banff

A stay at The Fox Hotel and Suites places you in the heart of Banff, within a 15-minute walk of Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. .This hotel is 11.9 mi (19.1 km) from Banff National Park and 3.5 mi (5.7 km) from Banff Gondola.

What's nearby

  • Banff National Park Information Centre - 10 min walk - 0.9 km
  • Banff Lake Louise Tourism Bureau - 12 min walk - 1.1 km
  • Banff Centre for Arts and Creativity - 12 min walk - 1.1 km
  • Tunnel Mountain - 6 min drive - 1.1 km
  • Fairmont Banff Springs Bowling Centre - 6 min drive - 2.7 km

Getting around

  • Banff Station - 15 min walk
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪A&W Canada - ‬8 min walk
  • ‪The Canadian Brewhouse - ‬10 min walk
  • ‪Good Earth Coffeehouse - ‬9 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬11 min walk
  • ‪The Old Spaghetti Factory - ‬11 min walk

About this property

The Fox Hotel and Suites

Hotel with free parking, near Banff Centre for Arts and Creativity
The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 116 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including a hot tub, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Satisfy your appetite for lunch or dinner at Chili’s Grill & Bar, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Chili’s Grill & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chili’s Grill & Bar

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults, and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

Reviews

The Fox Hotel and Suites Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 1412 out of 2519 reviews
Rating 8 - Good. 619 out of 2519 reviews
Rating 6 - Okay. 302 out of 2519 reviews
Rating 4 - Poor. 109 out of 2519 reviews
Rating 2 - Terrible. 77 out of 2519 reviews

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Have stayed at this property several times and keep coming back. Good location and decent value for money (given how crazy expensive everything is in Banff).
Stayed 2 nights in Sep 2025

6/10 Okay

sanjay

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Staffing shortage
Stayed 1 night in Jul 2025

2/10 Terrible

Jesse

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We booked a room with air conditioning, we had the unit running full blast for nine hours and the room got hotter. Spoke to the front desk and maintenance and their response was the air conditioning unit is working so there's not much we can do. Once I explained that I have a six month pregnant wife they finally were willing to transfer us to a different hotel.
Stayed 2 nights in Aug 2025

8/10 Good

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, property was older but clean.
Stayed 6 nights in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sachi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 2 nights in Jul 2025

10/10 Excellent

Samina, LaCrosse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Room was great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Heather Renee

Stayed 4 nights in Jul 2025

6/10 Okay

Julie

Stayed 5 nights in Aug 2025

10/10 Excellent

Pia Consuelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Aug 2025

10/10 Excellent

Cenecaster

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our room smells bad
Stayed 1 night in Apr 2025

6/10 Okay

Genalyn

Travelled with family and small children, Travelled with pets
Disliked: Staff & service, property conditions & facilities
Our room is located outside and far from the underground hot spring. My daughter was stopped by a staff member and asked her to bring the pool towel back inside, as she’s not allowed to take it to our room, she was wet and cold on her swimsuit. Also, we paid for a pet friendly room, they said that they will provide bowl, dog bed etc. but they didn’t. It’s also quite a walk to downtown but they offer bus passes, for your convenience make sure to get one when you checked in as they won’t offer it right away.
Stayed 1 night in Jul 2025

4/10 Poor

Stephanie

Travelled with family
Disliked: Property conditions & facilities, room comfort

Wont be returning

Rooms have no Air Conditioning or ventilation/air flow and are extremely small. Barely slept it was so hot in the room all night. Hot tub is old and outdated, water felt slimy amd was murky. Whole experience was disappointing when paying $600 a night.
Stayed 1 night in Aug 2025

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service
Great location for access into central Banff and right on the bus line to go up to the Gondola.
Stayed 2 nights in Jul 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our loft one bedroom unit - quiet and clean. Love the walkability to restaurants and shopping. The public transit makes it very easy to get around. It would have been nice to have a coffee shop in the hotel.
Stayed 4 nights in Aug 2025

6/10 Okay

Jane

Liked: Cleanliness
The room is small. But the location is great.
Stayed 1 night in Jul 2025

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and extremely convenient as it is within walking distance to the downtown area.
Stayed 4 nights in Aug 2025

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
For the price of this hotel the rooms should have an air conditioner. Only a fan is available in the closet. But no other complaints. very nice vibe. Cabin feel. The Cave hot pool is very cool. The gym is rinky dink. Underground parking is included and needed. Good hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Darell

Travelled with family
Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located close to town but far enough away to be quiet. Hot tub was amazing. Staff were friendly. Room was cozy. Great stay!
Stayed 1 night in Jul 2025

8/10 Good

Gideon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Olivia

Liked: Amenities
Great hotel to stay friendly quiet clean inside clean outside. Very good experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great suite in hotel. Had a fridge, coffee maker, toaster and microwave, & kettle. Fully stocked except for paper towels. A bit out of the main drag, but beautiful! Chilis on site ( didn’t use ). Roam buses readily available right there
Living room (lower floor suite)
Kitchen
Bedroom with sink. Bathroom ensuite
Stayed 2 nights in Jul 2025

10/10 Excellent

Felix

Stayed 1 night in Jul 2025