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The Fox Hotel and Suites

3.5 star property

Photo gallery for The Fox Hotel and Suites

Indoor spa tub
Interior entrance
Indoor spa tub
Front of property - evening/night
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
461 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪10 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪12 min walk‬
  • Banff Centre for Arts and Creativity
    ‪12 min walk‬

Room options

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living room

Superior Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(9 reviews)
  • 70 sq m
  • Sleeps 6
  • 4 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Queen Bed

View all photos for Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

Superior Suite, 1 Bedroom (1 King)

9.2 out of 10
Wonderful
(61 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

Premium Loft, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 44 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Premium Loft (Suite)

Premium Loft (Suite)

Premium Loft (Suite)

9.2 out of 10
Wonderful
(25 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

Hotel Room - 2 Doubles

8.2 out of 10
Very good
(64 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Balcony, View

Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony, View

9.0 out of 10
Wonderful
(23 reviews)
  • 46 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

Superior 1 Bedroom Suite - 2 Double

8.2 out of 10
Very good
(55 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(94 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Banff

A stay at The Fox Hotel and Suites places you in the heart of Banff, within a 15-minute walk of Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. .This hotel is 11.9 mi (19.1 km) from Banff National Park and 3.3 mi (5.3 km) from Upper Hot Springs.

What's nearby

  • Banff National Park Information Centre - 10 min walk - 0.9 km
  • Banff Lake Louise Tourism Bureau - 12 min walk - 1.1 km
  • Banff Centre for Arts and Creativity - 12 min walk - 1.1 km
  • Tunnel Mountain - 6 min drive - 1.1 km
  • Fairmont Banff Springs Bowling Centre - 6 min drive - 2.7 km

Getting around

  • Banff Station - 15 min walk
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪Evelyn's Coffee Bar - ‬15 min walk
  • ‪A&W Restaurant - ‬8 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬12 min walk
  • ‪Park Distillery - ‬13 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk

About this property

The Fox Hotel and Suites

Hotel with free parking, near Banff Centre for Arts and Creativity
The Fox Hotel and Suites offers 116 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 116 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including a hot tub, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Fox Hotel and Suites has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 20 for adults and CAD 14 to 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 20 for adults, and CAD 14 to 20 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Fox Banff
Fox Hotel
Fox Hotel Banff
Hotel Fox
Fox Hotel And Suites
Fox Hotel Suites Banff
The Fox Hotel Suites
The Fox Hotel Suites
The Fox Hotel and Suites Hotel
The Fox Hotel and Suites Banff
The Fox Hotel and Suites Hotel Banff

The Fox Hotel and Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1297 out of 2327 reviews
Rating 8 - Good. 578 out of 2327 reviews
Rating 6 - Okay. 274 out of 2327 reviews
Rating 4 - Poor. 112 out of 2327 reviews
Rating 2 - Terrible. 66 out of 2327 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Scott

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel, only thing id recommend is adding a mini fridge to cool drinks but that's all everything else was amazing
Stayed 1 night in Mar 2025

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The underground hot tub designed to look like the Banff Cave and Basin is the coolest part of this hotel. That’s the main reason I’d recommend it. The hotel itself is good, in a perfect location on Banff Avenue.
Stayed 2 nights in Mar 2025

6/10 Okay

David

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Hotel in need of some TLC

For the price, the condition of the hotel was pretty poor. In need of repairs. I was expecting a lot more for $700/night compared to the same style loft suit at the tunnel mountain resort for $455 which I found in much better shape.
Stayed 1 night in Mar 2025

8/10 Good

Brenda

Travelled with partner
Liked: Staff & service, amenities
The restaurant was not clean. We noticed that the window ledges next to our table were dusty and filled with salt or sugar or something similar. Looked like they hadn't been cleaned in years. The shower curtain in our room was moldy at the bottom. Yuck!
Stayed 2 nights in Mar 2025

10/10 Excellent

Cuongkevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Banff
Stayed 4 nights in Mar 2025

4/10 Poor

David

Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and unique hot pool area. Wonderful front staff. We received an unexpected upgrade too which was very much appreciated!
Stayed 1 night in Mar 2025

8/10 Good

Carrie

Liked: Cleanliness, staff & service, amenities
T
Stayed 2 nights in Feb 2025

10/10 Excellent

Savannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the most relaxed stay we’ve had we spent so much time in the cave pool I loved it. Only downside was our shower was plugged so we showered in a few inches of water and there isn’t a fridge or microwave. It overall was the best stay I’ve had with my partner. I loved it.
Stayed 1 night in Mar 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Donnelly

Liked: Cleanliness
Stayed 4 nights in Mar 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

8/10 Good

Marie-Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
The room was exactly as advertised. Clean and comfortable
Stayed 1 night in Mar 2025

2/10 Terrible

Jessica

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Terrible Stay. We have booked with Expedia many times this is by far the worst experience. Hotel room was dirty staff ignored when I mentioned it and just said oh I’ll upgrade you for additional money instead of addressing the issue. The room they upgraded us too was still dirty and additionally the toilet was broken. I complained and they refused to fix the toilet. WORST Experience ever I won’t be coming back. Hot pools were nice though
Stayed 1 night in Mar 2025

10/10 Excellent

shantell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, and the staff were extremely friendly. The king suite was a really good size. Enjoyed the hot tub very much and appreciated the extended checkout with the gold VIP from Expedia.
Stayed 1 night in Mar 2025

10/10 Excellent

Quy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Love the cave hot tub!
Stayed 2 nights in Mar 2025

6/10 Okay

gaurav

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Kevin

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lofted suite was nice, but in need of repairs. Main room thermostat was malfunctioning, TV remote was broken, cleaning staff did not clean floors daily, and failed to replenish the coffee and condiment supplies after the first day. The hot tub feature in the hotel is amazing, but was quickly disappointed by the mediocre temperature of the water. Nice facility, but not worth the 400 per night charged.
Stayed 3 nights in Mar 2025

4/10 Poor

Karine

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The room was not very clean . Dust everywhere, chips in the sofa bed , toilet disgusting
Stayed 1 night in Mar 2025

10/10 Excellent

christina and Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and neat. The only issue was the thin walls, your neighbors walking thru their rooms was loud. The chilis onsite was fantastic. The employees at the hotel and chilis were all helpful and friendly. The gym was tiny and equipment was old and about to fall apart. If you're ok with just doing weights, you'll get by ok. No treadmill.
Stayed 7 nights in Mar 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price in Banff hotels context. Nice to have the restaurant in the hotel. Kids loved the grotto pool. Great location for walking to and from the village stores - nice and close.
Stayed 2 nights in Mar 2025