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Tunnel Mountain Resort

3.5 star property

Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room
Hypo-allergenic bedding, blackout curtains, iron/ironing board
Property entrance
Front of property – evening/night
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪2 min walk‬
  • Place, Banff National Park Information Centre
    ‪19 min walk‬

Room options

View all photos for Studio Condo

Studio Condo | Private kitchen

Studio Condo

9.2 out of 10
Wonderful
(68 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Suite

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Standard Suite

  • Sleeps 4

View all photos for Mountain Cabin

Bathroom

Mountain Cabin

  • Sleeps 8

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.4 out of 10
Exceptional
(48 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin

Mountain Cabin

9.0 out of 10
Wonderful
(39 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(50 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(44 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

8.0 out of 10
Very good
(26 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite with Queen and Twin Bed

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Superior Suite with Queen and Twin Bed

  • Sleeps 4

View all photos for One Bedroom Plus Loft, Three Queens

Hypo-allergenic bedding, blackout curtains, iron/ironing board

One Bedroom Plus Loft, Three Queens

  • Sleeps 8

View all photos for Studio Condo

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Studio Condo

  • Sleeps 4

View all photos for One Bedroom Loft Condo Queen And King

Private kitchen

One Bedroom Loft Condo Queen And King

  • Sleeps 6

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(77 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Suite with Queen and King Bed

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Superior Suite with Queen and King Bed

  • Sleeps 4

Similar properties

Reception
Banff Rocky Mountain Resort
  • Pool
  • Spa pool
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 2,723 reviews
The price is AU$154
includes taxes & fees
21 Jan - 22 Jan
Banff Rocky Mountain Resort

About the area

Banff

With a stay at Tunnel Mountain Resort in Banff (Tunnel Mountain District), you'll be within a 15-minute drive of Banff Lake Louise Tourism Bureau and Upper Hot Springs. .This family-friendly lodge is 12.8 mi (20.5 km) from Banff National Park and 3.8 mi (6.1 km) from Banff Gondola.
View more Lodges in BanffOpens in a new window

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Surprise Corner - 2 min walk - 0.2 km
  • Banff National Park Information Centre - 19 min walk - 1.7 km
  • Banff Centre for Arts and Creativity - 20 min walk - 1.7 km
  • Banff Lake Louise Tourism Bureau - 4 min drive - 2.0 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 97 min drive

Restaurants

  • ‪A&W Canada - ‬12 min walk
  • ‪The Canadian Brewhouse - ‬5 min drive
  • ‪Good Earth Coffeehouse - ‬4 min drive
  • ‪PARK Distillery Restaurant + Bar - ‬5 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive

About this property

Tunnel Mountain Resort

Family-friendly lodge with area shuttle service and a fitness center
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 105 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and blackout drapes/curtains, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this lodge include complimentary wireless internet access, concierge services, and a picnic area. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1244 out of 1992 reviews
Rating 8 - Good. 504 out of 1992 reviews
Rating 6 - Okay. 158 out of 1992 reviews
Rating 4 - Poor. 49 out of 1992 reviews
Rating 2 - Terrible. 37 out of 1992 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Charmlene

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay!
Stayed 1 night in Oct 2025

10/10 Excellent

CARRIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 2 nights in Oct 2025

6/10 Okay

Anne

Travelled with family
Liked: Staff & service
The room had a very strong smoky smell from the fireplace from the revious occupant and we had to open up the doors but the smell was still there and left me with not only a bad sore throat but a cough throughout the night.
Stayed 1 night in Sep 2025

6/10 Okay

Nadine

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Front desk staff were very friendly and helpful. Property itself is dated, cleanliness was ok, bathroom was small no counter space. Smoke detector came on at 4:45am telling us to test the battery so that was a little jarring. That was the room they moved us to because the first one we checked into smelled like acidity vomit, but we did appreciate being moved. The bus route was convenient and easy to use which was nice and you can’t beat the scenery, however we probably wouldn’t book there again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to have trees and a view behind us. Very clean , quick check in. Pillows could be softer and not so thick. Great kitchen - everything you need.
Stayed 1 night in Oct 2025

10/10 Excellent

Ka Lun

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty interior, looks lux and very comfy beds and toilets. With good water pressure. Dishwasher pods are available - very thoughtful. Comes with complimentary bus shuttle tickets though we didn't use it. We really liked this accommodation and would highly recommend to friends and family.
Stayed 3 nights in Sep 2025

6/10 Okay

Sameh

Travelled with family
Liked: Staff & service
average
Stayed 2 nights in Oct 2025

10/10 Excellent

Lee

Stayed 3 nights in Oct 2025

8/10 Good

Leslie

Travelled with partner
Disliked: Property conditions & facilities
Loved the bus pass provided for each day of our stay. Sadly laundry facilities weren’t working.
Stayed 6 nights in Oct 2025

10/10 Excellent

Brian

Stayed 1 night in Oct 2025

10/10 Excellent

Heekyeong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service from the girls at Front Desk. Rooms were clean and location was great. Will stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Brooke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We loved it. Felt away from the business but still so close to the centre.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large spacious room, I had a good restful sleep in comfortable bed. Although I felt that the rooms were very over-priced for the value. Parking for my room was a bit of an issue, because there was not any parking near my room (due to the first responder / fire zone) near the laundry room for my building. The first night, I heard some strange rumbling plumbing pipes as noises in the room above me overnight, later resulting in an 18" long crack in the ceiling above the tile on my bathroom floor between shower & toilet. But fortunately no evidence of a plumbing leak, at least not yet during my visit. I notified the office upon check-out about that. Otherwise, a good visit. The complimentary city bus pass was great for getting into town to eat dinner (#2 bus line), with the bus stop being down near the office.
Stayed 2 nights in Sep 2025

10/10 Excellent

Darrell Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was well equipped, clean, close to town, and very clean. Beds are very comfortable.
Stayed 2 nights in Oct 2025

4/10 Poor

Dongmei

The steam room is super dark and old. The hallway smells disgusting.
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul, Kelowna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice property located near some very scenic fields with stunning mountain views. Although there is no restaurant at this property there is a restaurant in the adjacent property, you can also eat in your room with a small kitchen. Parking can be quite tight, likely especially in winter with snow. To walk to town would be a good stroll down the hill and great exercise getting back up, transit passes were provided for local Banff busses. Pick up and drop off locations are very convenient at the property and downtown. Paul & Sharon - Kelowna, BC
Stayed 2 nights in Oct 2025

6/10 Okay

Ivan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Inconvenient because too many steps with no elevator. Room has no A/C.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jerry

Stayed 3 nights in Aug 2024

10/10 Excellent

Jack

Stayed 2 nights in Sep 2025

10/10 Excellent

Lloyd

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities
The rooms are nice. Staff are nice too
Stayed 3 nights in Sep 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here with a group while running the Melissa's race. The cabin itself was well laid out, clean, and had enough room for our group. The staff was really friendly and helpful. I booked through expedia and was struggling to get them to help me change guest numbers to avoid extra fees. Even though that should have been on expedia to fix it, it was the hotel that helped- willingly and within minutes to make sure I was charged the correct amount. Thanks for the great stay and willingness to help!
Stayed 2 nights in Sep 2025

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thank y
Stayed 1 night in Sep 2025

8/10 Good

Angie

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was cozy and clean. I thought it was tight for 7 people. (Better for 6 or less.) The steam room and sauna are tired looking, but they worked. The dishwasher needed some adjusting to get it to slide out. The firewood bundles and free a.m. coffee are a nice touch.
Stayed 2 nights in Sep 2025