See all properties
Save

Tunnel Mountain Resort

3.5 star property

Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room
Indoor pool
Hypo-allergenic bedding, blackout curtains, iron/ironing board
Deluxe Condo, 1 Bedroom Loft (3 Queen)
Interior entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Gym
  • Laundry
  • Pet-friendly
  • Housekeeping

Explore the area

View map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Banff Centre for Arts and Creativity
    ‪4 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪5 min drive‬
  • Tunnel Mountain
    ‪7 min drive‬

Room options

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

8.0 out of 10
Very good
(25 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Condo

Studio Condo | Private kitchen

Studio Condo

9.2 out of 10
Wonderful
(64 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(66 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin

Mountain Cabin

8.8 out of 10
Excellent
(35 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(45 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.4 out of 10
Exceptional
(43 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(43 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Reception

Banff Rocky Mountain Resort

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 2,393 reviews
The price is AU$617
includes taxes & fees
18 Aug - 19 Aug
Banff Rocky Mountain Resort

About the area

Banff

With a stay at Tunnel Mountain Resort in Banff (Tunnel Mountain District), you'll be within a 5-minute drive of Banff National Park Information Centre and Banff Centre for Arts and Creativity. .This family-friendly lodge is 3.8 mi (6.2 km) from Banff Gondola and 12.5 mi (20.2 km) from Banff National Park.
View more Lodges in BanffOpens in a new window

What's nearby

  • Banff National Park Information Centre - 19 min walk - 1.7 km
  • Banff Centre for Arts and Creativity - 4 min drive - 1.7 km
  • Banff Lake Louise Tourism Bureau - 5 min drive - 2.0 km
  • Tunnel Mountain - 7 min drive - 1.7 km
  • Fairmont Banff Springs Bowling Centre - 8 min drive - 3.1 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪Park Distillery - ‬4 min drive
  • ‪A&W Canada - ‬12 min walk
  • ‪Cedar House Investments Ltd - ‬4 min drive
  • ‪Good Earth Coffeehouse - ‬4 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive

About this property

Tunnel Mountain Resort

Family-friendly lodge with area shuttle service and a fitness center
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 105 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and blackout drapes/curtains, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this lodge include complimentary wireless internet access, concierge services, and a picnic area. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1147 out of 1848 reviews
Rating 8 - Good. 480 out of 1848 reviews
Rating 6 - Okay. 142 out of 1848 reviews
Rating 4 - Poor. 48 out of 1848 reviews
Rating 2 - Terrible. 31 out of 1848 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Staff & service
Quiet stay, its an older complex, could do with some new furniture, has a number of features eg pool, firewood supplied
Stayed 3 nights in May 2025

10/10 Excellent

Zenab

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to transit
Stayed 2 nights in May 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

May Weekend in Banff

We had our pups with us and the accommodations were perfect as we were on the main floor and the dogs were able to be up and close with wildlife(while on the outdoor patio). Very happy with the accommodations for pets, only suggestion would be to have a poop container for when you picked up after your pets. Loved the included bus pass that was very useful and made sense so as not to have to be concerned with parking in the downtown. Would definitely book and stay again!
Stayed 2 nights in May 2025

10/10 Excellent

Shoaib

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location
Stayed 4 nights in May 2025

10/10 Excellent

Kwun Ping

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staffs & good services
Stayed 1 night in May 2025

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only complaint that I have is that the housekeeping staff doesn’t make your beds or come in clean or vacuum. For 3 days they emptied garbages, brought towels, and that was it. When I pay money for a nice room I expect better housekeeping. The hotel was very quiet, rooms were clean, lovely beds, and equipped as a kitchenette.
Stayed 3 nights in May 2025

10/10 Excellent

Rajveer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay…
Stayed 1 night in Apr 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 2 nights in May 2025

10/10 Excellent

Jeff

Stayed 1 night in May 2025

4/10 Poor

Lottie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The kitchenwares are not complete, no paper towel, kitchen condiments. Room is dusty. On a positive note, room is spacious and close to downtown.
Stayed 2 nights in May 2025

10/10 Excellent

Muhammad Waqas

Stayed 4 nights in May 2025

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect place for a girls' trip to Banff National Park for hiking, dining at the fabulous Fairmount Banff Springs (without having to pay so much for lodging) and generally hanging out and catching up.
Stayed 3 nights in May 2025

10/10 Excellent

Christela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family love the place! Feels like home. :)
Stayed 1 night in May 2025

10/10 Excellent

Yiwen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s overall above and beyond my expectation
Stayed 2 nights in May 2025

6/10 Okay

Cherie Ann

Travelled with family
Disliked: Amenities
The property was overall clean but could use some dusting. The ceiling and the lamps are full of dust. The pool area needs an upgrade. Nice location, very close to downtown Banff. We enjoyed the free Roam bus tickets, thank you.
Stayed 1 night in May 2025

6/10 Okay

becky

Travelled with family
Liked: Staff & service, amenities
We have stayed in this hotel before and never had an issue, however this time when we got to the room, a housekeeper just walked into the room. We were told at the desk the room was totally ready. Then we found some of the dishes not washed properly with some food still stuck on it. We also found small stains on the comforter and what looked like blood stains on one of the pillows. The parking lot on the side we stayed at was horrible… it was very tight and with cars parked both sides there was barely one lane for a car to squeeze through. We went to check out the sauna/steam room and it was very smelly, like mildew/mouldy, definitely wouldn’t have wanted to sit in there to relax. We did bring up these issues with the front staff as well.
Stayed 2 nights in May 2025

10/10 Excellent

JACLYN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Amenities
We booked this accommodation whilst out there as we were not happy with where we were. Clean, bright, good amenities in the property( kitchen) except don't have a cooker(only a two hob) this was manageable. Bathroom was decent size Comfortable beds and blackout blinds
Stayed 8 nights in Apr 2025

10/10 Excellent

Rupali

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the mini house
Stayed 1 night in May 2025

10/10 Excellent

MJ

Liked: Cleanliness, staff & service, property conditions & facilities
all in package for one night stay
Stayed 1 night in Apr 2025

10/10 Excellent

Chenfeng

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet but parking was crowded
Stayed 2 nights in May 2025

10/10 Excellent

Stephen, Edmonton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice friendly , super staff and plenty of firewood
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed for two couples (+ baby) and weekend in the mountains.
Stayed 2 nights in May 2025