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Tunnel Mountain Resort

3.5 star property

Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room
Indoor pool
Interior entrance
Hypo-allergenic bedding, blackout curtains, iron/ironing board
Deluxe Condo, 1 Bedroom Loft (3 Queen)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Banff National Park Information Centre
    ‪19 min walk‬
  • Banff Centre for Arts and Creativity
    ‪4 min drive‬
  • Tunnel Mountain
    ‪7 min drive‬

Room options

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

8.0 out of 10
Very good
(25 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Condo

Studio Condo | Private kitchen

Studio Condo

9.4 out of 10
Exceptional
(60 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(60 reviews)
  • 60 sq m
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin

Mountain Cabin

8.8 out of 10
Excellent
(35 reviews)
  • 60 sq m
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(44 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.4 out of 10
Exceptional
(40 reviews)
  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(41 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Reception

Banff Rocky Mountain Resort

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (2332)
The price is AU$623
for 1 room
includes taxes & fees
16 July - 17 July
Banff Rocky Mountain Resort

About the area

Banff

With a stay at Tunnel Mountain Resort in Banff (Tunnel Mountain District), you'll be within a 5-minute drive of Banff National Park Information Centre and Banff Centre for Arts and Creativity. .This family-friendly lodge is 3.8 mi (6.1 km) from Upper Hot Springs and 3.8 mi (6.2 km) from Banff Gondola.
View more Lodges in BanffOpens in a new window

What's nearby

  • Banff National Park Information Centre - 19 min walk - 1.7 km
  • Banff Centre for Arts and Creativity - 4 min drive - 1.7 km
  • Banff Lake Louise Tourism Bureau - 5 min drive - 2.0 km
  • Tunnel Mountain - 7 min drive - 1.7 km
  • Fairmont Banff Springs Bowling Centre - 8 min drive - 3.1 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪A&W Restaurant - ‬12 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬4 min drive
  • ‪Park Distillery - ‬4 min drive
  • ‪Cedar House Investments Ltd - ‬4 min drive
  • ‪Rose & Crown Restaurant & Pub - ‬5 min drive

About this property

Tunnel Mountain Resort

Family-friendly lodge with area shuttle service and a fitness center
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 105 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and blackout drapes/curtains, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this lodge include complimentary wireless internet access, concierge services, and a picnic area. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1111 out of 1811 reviews
Rating 8 - Good. 474 out of 1811 reviews
Rating 6 - Okay. 142 out of 1811 reviews
Rating 4 - Poor. 51 out of 1811 reviews
Rating 2 - Terrible. 33 out of 1811 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Janice

Travelled with family
Disliked: Cleanliness
Ive stayed here several times. Its a little older, but was always clean enough. When we opened the sleeper sofa we we found a very large stain on the mattress pad. The sheets are seperate in a bag, so we took it off. It was enough to make me think twice about staying here again.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location with trails and Banff town walkable. Regular bus to town with stop right outside facility. Great rooms with kitchenette. Perfect choice for a multi-family gathering.
Stayed 4 nights in Mar 2025

8/10 Good

Jessie

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

ALISON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Mar 2025

8/10 Good

jatinder

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was little challenging due to tight space all around
Stayed 3 nights in Mar 2025

10/10 Excellent

Rowie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were seven of us in the group, and they took care of everything we needed—even setting up a pull-out bed for us. Each of us had two pillows, making our stay very comfortable. The check-in was very fast and they provided maps and easy to follow. Awesome. We will return again
Stayed 1 night in Mar 2025

8/10 Good

Shivaun

Travelled with family and small children, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service
The hot tub is closed for an unforeseeable time. The cabin that slept 8 was very tight for our group of 7
Stayed 2 nights in Mar 2025

4/10 Poor

Daryl M

Travelled with family
Dirty. If the room and corridors got a good cleaning it would be nice.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place with kids!
Stayed 1 night in Mar 2025

6/10 Okay

Oleksandr

Travelled with partner
N/a
Stayed 4 nights in Mar 2025

8/10 Good

Samara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cabins were great for our family trip to Banff. The kitchens were equipped with the basics, but the hotel provided some extra things on request. Loved the location away from the strip.
Stayed 4 nights in Mar 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Peter

Travelled with family and small children
Disliked: Cleanliness
Beautiful view, quiet and great floor plan for our family of 6. Not very clean and there was an ant issue inside our cabin.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Bed for each person Kitchenette was very convenient
Stayed 7 nights in Mar 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Beautiful area, lots of wildlife and a short drive to town. Would definitely stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tyson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy parking, staff was helpful when needed, rooms very clean and tidy. Beautiful view from the balcony. Transportation pass was very helpful for exploring downtown Banff. Definitely would stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Salman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very well maintained. It is at an amazing location surrounded by tall mountains and unbelievable scenery. The staff is particularly polite and respectful. We stayed in the superior Queen/king room which had been freshly renovated. It had a large window overlooking the mountains and a fully functional kitchenette. The bedding was premium and spotless. The toiletries were also very high quality. We enjoyed our 2 nights in this resort.
Stayed 2 nights in Mar 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Once we found our room,.it was fabulous. The map was a bit confusing
Stayed 2 nights in Feb 2025

10/10 Excellent

Aakash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location
Stayed 2 nights in Mar 2025

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area, room and staff were fantastic. Great that they give you free bus vouchers too.
Stayed 1 night in Mar 2025

8/10 Good

Bing

Travelled with family
Liked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Hong, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Travelled with family, Travelled with pets
Liked: Amenities
Wood fireplace, pool amenities
Stayed 1 night in Mar 2025

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great property, nice rooms. Weird layout with the bedroom in the entry way in our suite.
Stayed 2 nights in Mar 2025

6/10 Okay

Thomas

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
The pool was dirty, and freezing. The heat in our room didn't work properly...not to the thermostat. Staff was friendly. We arrived at 5:00am, and they couldn't access their system to get us a room at that time, and had to wait till 4:00pm to check in, even though they had open rooms.
Stayed 3 nights in Mar 2025