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Tunnel Mountain Resort

3.5 star property

Photo gallery for Tunnel Mountain Resort

Indoor pool
Deluxe Condo, 1 Bedroom (Loft - King, Queen)
Deluxe Condo, 1 Bedroom Loft (3 Queen) | View from room
Deluxe Condo, 1 Bedroom (Loft - King, Queen)
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪2 min walk‬
  • Place, Banff National Park Information Centre
    ‪19 min walk‬

Room options

View all photos for Studio Condo

Studio Condo | Private kitchen

Studio Condo

9.2 out of 10
Wonderful
(68 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Suite

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Standard Suite

  • Sleeps 4

View all photos for Mountain Cabin

Bathroom

Mountain Cabin

  • Sleeps 8

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.4 out of 10
Exceptional
(50 reviews)
  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin

Mountain Cabin

9.0 out of 10
Wonderful
(41 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(53 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(44 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

8.2 out of 10
Very good
(27 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite with Queen and Twin Bed

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Superior Suite with Queen and Twin Bed

  • Sleeps 4

View all photos for One Bedroom Plus Loft, Three Queens

Hypo-allergenic bedding, blackout curtains, iron/ironing board

One Bedroom Plus Loft, Three Queens

  • Sleeps 8

View all photos for Studio Condo

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Studio Condo

  • Sleeps 4

View all photos for One Bedroom Loft Condo Queen And King

Private kitchen

One Bedroom Loft Condo Queen And King

  • Sleeps 6

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(78 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Suite with Queen and King Bed

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Superior Suite with Queen and King Bed

  • Sleeps 4

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Banff Rocky Mountain Resort
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4.0 out of 5, Very good, 2,757 reviews
The price is AU$172
includes taxes & fees
22 Feb - 23 Feb
Banff Rocky Mountain Resort

About the area

Banff

With a stay at Tunnel Mountain Resort in Banff (Tunnel Mountain District), you'll be within a 5-minute drive of Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. .This family-friendly lodge is 12.8 mi (20.5 km) from Banff National Park and 1.4 mi (2.2 km) from Banff Centre for Arts and Creativity.
View more Lodges in BanffOpens in a new window

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Surprise Corner - 2 min walk - 0.2 km
  • Banff National Park Information Centre - 19 min walk - 1.7 km
  • Banff Centre for Arts and Creativity - 20 min walk - 1.7 km
  • Banff Lake Louise Tourism Bureau - 4 min drive - 2.0 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 97 min drive

Restaurants

  • ‪A&W Canada - ‬12 min walk
  • ‪The Canadian Brewhouse - ‬5 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive
  • ‪Good Earth Coffeehouse - ‬4 min drive
  • ‪Evelyn's Coffee Bar - ‬5 min drive

About this property

Tunnel Mountain Resort

Family-friendly lodge with free parking, near Banff Centre for Arts and Creativity
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 105 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and blackout drapes/curtains, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this lodge include complimentary wireless internet access, concierge services, and a picnic area. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1264 out of 2016 reviews
Rating 8 - Good. 505 out of 2016 reviews
Rating 6 - Okay. 160 out of 2016 reviews
Rating 4 - Poor. 49 out of 2016 reviews
Rating 2 - Terrible. 38 out of 2016 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Andrew

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great relaxing stay with our dog. Lots of trails and walks with views of the mountains. Would definitely stay again.
Stayed 2 nights in Nov 2025

8/10 Good

Danny

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean unit, good use of space. easy parking. maintenance person didnt seem like he wanted to be there, was not open to knowing about noisy hood fan. Needs work on face to face with clients.
Stayed 1 night in Nov 2025

8/10 Good

Danny

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
good space, clean unit, quiet.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 3 nights in Nov 2025

8/10 Good

Belinda

Stayed 3 nights in Nov 2025

8/10 Good

gary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Always stay here. Love the area, the fire place and the ease of getting around
Stayed 3 nights in Nov 2025

10/10 Excellent

You Jung

Stayed 2 nights in Nov 2025

10/10 Excellent

chen

Stayed 1 night in Nov 2025

10/10 Excellent

Robin

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed here a few times and love it. There's a separate room for our son which works well. Full kitchen. Wood fire stove. Patio. Tvs. Love it! Wish they would fix the hot tub.
Stayed 3 nights in Nov 2025

8/10 Good

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and spacious room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Pierre

Stayed 1 night in Nov 2025

8/10 Good

Tom

Liked: Staff & service
Disliked: Cleanliness
Staff was super helpful and friendly. Exterior needs a fresh coat of paint.Room has been nicely updated, but lacked cleanliness. Overall it was ok and would recommend.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ralph

Stayed 2 nights in Nov 2025

10/10 Excellent

Tomiris

Stayed 2 nights in Oct 2025

6/10 Okay

Jon

Liked: Cleanliness
After we had already checked in, I was so confused because it did not look like the room that I reserved. I was kind of expecting a deck out the front and since it’s a VIP hotel and upgrade if it was possible and a free bottle of champagne or wine in the room We got a ground level room where the window that looked outside was at ground level so that was disappointing. I also wish there would’ve been a hot tub. But the staff and everyone there was was great and we didn’t say anything just because we didn’t want to move rooms after the fact.
Stayed 2 nights in Oct 2025

10/10 Excellent

Edwin D

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean room great staff
Stayed 1 night in Nov 2025

10/10 Excellent

Len

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great. Appreciate the quiet and beautiful mountain view, but still convenient to town.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room, great staff, great price. Close to downtown or take the bus to downtown.
Stayed 1 night in Nov 2025

6/10 Okay

Shaileen

Good
Stayed 2 nights in Nov 2025

10/10 Excellent

Kitty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean, bus stop is right outside of the resort to Banff downtown, 10 minutes away, the mini kitchen is convenient to cook a quick meal, and pool was closed.
Stayed 2 nights in Oct 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shiela Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was well equipped and service is great!
Stayed 2 nights in Oct 2025

8/10 Good

Marlene, Hinton

Liked: Cleanliness
Clean room, comfy beds
Stayed 2 nights in Oct 2025

2/10 Terrible

JIN HEE

Stayed 2 nights in Oct 2025

8/10 Good

Nadine

Liked: Amenities
Nice suite, great that they provide free wood for fire place.
Stayed 5 nights in Oct 2025