Tunnel Mountain Resort

3.5 star property

Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room
Property preview
Interior entrance
Hypo-allergenic bedding, blackout curtains, iron/ironing board
Deluxe Condo, 1 Bedroom Loft (3 Queen)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • 24/7 front desk
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Banff Centre for Arts and Creativity
    ‪4 min drive‬
  • Banff Lake Louise Tourism Bureau
    ‪5 min drive‬
  • Tunnel Mountain
    ‪7 min drive‬

Room options

Standard Suite, 2 Queen Beds

8.0 out of 10
Very good
(25 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Condo

9.2 out of 10
Wonderful
(65 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(67 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Mountain Cabin

8.8 out of 10
Excellent
(36 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(45 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.4 out of 10
Exceptional
(43 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(43 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

About the area

Banff

With a stay at Tunnel Mountain Resort in Banff (Tunnel Mountain District), you'll be within a 5-minute drive of Banff National Park Information Centre and Banff Centre for Arts and Creativity. .This family-friendly lodge is 3.8 mi (6.2 km) from Banff Gondola and 12.5 mi (20.2 km) from Banff National Park.

What's nearby

  • Banff National Park Information Centre - 19 min walk - 1.7 km
  • Banff Centre for Arts and Creativity - 4 min drive - 1.7 km
  • Banff Lake Louise Tourism Bureau - 5 min drive - 2.0 km
  • Tunnel Mountain - 7 min drive - 1.7 km
  • Fairmont Banff Springs Bowling Centre - 8 min drive - 3.1 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • ‪Park Distillery - ‬4 min drive
  • ‪A&W Canada - ‬12 min walk
  • ‪Cedar House Investments Ltd - ‬4 min drive
  • ‪Good Earth Coffeehouse - ‬4 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive

About this property

Tunnel Mountain Resort

Family-friendly lodge with area shuttle service and a fitness center
Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 105 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and blackout drapes/curtains, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this lodge include complimentary wireless internet access, concierge services, and a picnic area. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Reviews

Tunnel Mountain Resort Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 1155 out of 1860 reviews
Rating 8 - Good. 480 out of 1860 reviews
Rating 6 - Okay. 144 out of 1860 reviews
Rating 4 - Poor. 50 out of 1860 reviews
Rating 2 - Terrible. 31 out of 1860 reviews

Reviews

10/10 Excellent

?

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for dog family, we loved our stay
Stayed 1 night in Jun 2025

10/10 Excellent

Chamkaur Singh

Stayed 5 nights in Jun 2025

10/10 Excellent

Isaac, Pasadena

Stayed 2 nights in Jun 2025

10/10 Excellent

HAZEL

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I love being right next to nature!
Stayed 2 nights in Jun 2025

6/10 Okay

Harinder

Disliked: Property conditions & facilities
I was told pool was heated however it was cold. No hot tub and sauna and steam room in separate building thus inconvenient
Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. The room was clean and had everything we needed. I was a little hesitant about staying this far from downtown Banff but having the complimentary bus passes was a huge bonus. It was faster to take the bus for a couple minutes than it is to walk from some closer hotels. Would absolutely stay here again. The hotel having bear spray for guests to use was so convenient as well.
Stayed 3 nights in Jun 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in and housekeeping was wonderful
Stayed 6 nights in May 2025

10/10 Excellent

Sheldon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable, convenient, walkable
Stayed 4 nights in Jun 2025

8/10 Good

Parag

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for the family and great location

Great location! Bus passes included to get around Banff. Roomy for a family with three kids. Definitely recommend.
Stayed 4 nights in Jun 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here (in two adjacent units) on a family trip to Banff -- four adults, four kids ages 11-15. The space was very good for our group overall, if a bit extra-cozy in the living area when we were all together. The counter space in the kitchen ran out quickly, but a lot was done with what was there. Would have liked either some paper towels or more kitchen towels available, and it would be GREAT if you could pay for laundry with a card/phone, vs. coins. Staff was friendly, location was pretty convenient to town, and the hotel included bus passes for our whole group, which was really nice.
Stayed 6 nights in Jun 2025

10/10 Excellent

Sonia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Received 1 bottle of wine for our VIP status. The unit was very comfortable and well equipped LOVED the lemongrass shampoo, conditioner, body wash etc.
Stayed 2 nights in Jun 2025

6/10 Okay

Lindsey, Surrey

Travelled with partner
It was nice but the value may not be matching the price point. We had ants downstairs, the bathrooms weren’t overly clean and although they said I was a VIP and got a free bottle of wine, they never delivered. Probably won’t stay here again unfortunately.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed are a bit too soft for us. Other than that everything else is good.
Stayed 1 night in Jun 2025

8/10 Good

Tavia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is far from the center of Banff town, but the hotel offer bus tickets for the guests to travel in the town. The car can park in front of the building, like townhouses.
Stayed 1 night in Jun 2025

10/10 Excellent

Janice, Tucson

Travelled with family
Liked: Cleanliness, amenities
Clean, comfortable room.
Stayed 1 night in Jun 2025

8/10 Good

Sei Hwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Stayed 2 nights in Jun 2025

10/10 Excellent

dilek

Liked: Cleanliness, amenities, property conditions & facilities
Excellent property for family, close to town, quiet, clean, comfortable
Stayed 3 nights in Jun 2025

10/10 Excellent

henry

The room was spacious and clean. It had a kitchenette too. The staff was helpful and courteous. Bus stop was directly in front of the hotel even though we did not take bus. D.
Stayed 2 nights in Jun 2025

8/10 Good

Yoko

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view and a quiet location. It was nice to have a kitchenette. A little bit of room was smelly (for the cooking) but other than that we enjoyed the stay.
Stayed 3 nights in May 2025

8/10 Good

MIAOPING

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Christine

Stayed 2 nights in May 2025

8/10 Good

Shima

Liked: Cleanliness, property conditions & facilities
Renovated and nice
Stayed 4 nights in May 2025

10/10 Excellent

Avani

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Jun 2025

10/10 Excellent

Monica

Stayed 4 nights in May 2025