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Tunnel Mountain Resort

3.5 star property

Photo gallery for Tunnel Mountain Resort

Mountain Cabin | Living room
Property grounds
Indoor pool
Superior Suite, 1 Queen and 2 Twins
Hypo-allergenic bedding, blackout curtains, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪2 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪7 min drive‬

Room options

View all photos for Studio Condo

Studio Condo | Private kitchen

Studio Condo

9.2 out of 10
Wonderful
(71 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Suite

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Standard Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for Mountain Cabin

Bathroom

Mountain Cabin

  • Sleeps 8
  • Free Wi-Fi

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.4 out of 10
Exceptional
(53 reviews)
  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Mountain Cabin

Mountain Cabin

Mountain Cabin

9.0 out of 10
Wonderful
(43 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(57 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(46 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

8.2 out of 10
Very good
(27 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Suite with Queen and Twin Bed

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Superior Suite with Queen and Twin Bed

  • Sleeps 4
  • Free Wi-Fi

View all photos for One Bedroom Plus Loft, Three Queens

Hypo-allergenic bedding, blackout curtains, iron/ironing board

One Bedroom Plus Loft, Three Queens

  • Sleeps 8
  • Free Wi-Fi

View all photos for Studio Condo

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Studio Condo

  • Sleeps 4
  • Free Wi-Fi

View all photos for One Bedroom Loft Condo Queen And King

Private kitchen

One Bedroom Loft Condo Queen And King

  • Sleeps 6
  • Free Wi-Fi

View all photos for Condo, 1 Queen Bed with Sofa bed

Condo, 1 Queen Bed with Sofa bed

Condo, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(83 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Suite with Queen and King Bed

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Superior Suite with Queen and King Bed

  • Sleeps 4
  • Free Wi-Fi

Similar properties

Outdoor spa tub
Hidden Ridge Resort
Tunnel Mountain District
  • Spa pool
  • Kitchen
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 5,005 reviews
The price is AU$484
includes taxes & fees
27 May - 28 May
Hidden Ridge Resort

About the area

Banff

With a stay at Tunnel Mountain Resort in Banff (Tunnel Mountain District), you'll be within a 5-minute drive of Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. .This family-friendly lodge is 3.8 mi (6.1 km) from Upper Hot Springs and 12.8 mi (20.5 km) from Banff National Park.
View more Lodges in BanffOpens in a new window

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Surprise Corner - 2 min walk - 0.2 km
  • Banff National Park Information Centre - 6 min drive - 1.7 km
  • Banff Lake Louise Tourism Bureau - 7 min drive - 2.0 km
  • Banff Centre for Arts and Creativity - 8 min drive - 2.4 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 97 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬5 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive
  • ‪A&W Canada - ‬12 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬5 min drive
  • ‪Shoku Izakaya - ‬5 min drive

About this property

Tunnel Mountain Resort

Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 105 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and blackout drapes/curtains, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this lodge include complimentary wireless internet access, concierge services, and a picnic area. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 50 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Mountain Tunnel

Tunnel Mountain

Tunnel Mountain Banff

Tunnel Mountain Resort

Tunnel Mountain Resort Banff

Banff Tunnel Mountain Chalet Hotel

Banff Tunnel Mountain Resort

Tunnel Mountain Chalet

Tunnel Mountain Hotel Banff

Tunnel Mountain Resort Lodge

Tunnel Mountain Resort Banff

Tunnel Mountain Resort Lodge Banff

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1285 out of 2069 reviews
Rating 8 - Good. 520 out of 2069 reviews
Rating 6 - Okay. 173 out of 2069 reviews
Rating 4 - Poor. 53 out of 2069 reviews
Rating 2 - Terrible. 38 out of 2069 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Condo 120 was great… warm, cozy, everything we needed as a family of 4… if I had to nitpick… some areas could use a deep clean… but otherwise a great experience.
Stayed 1 night in Feb 2026

10/10 Excellent

Geoff

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely courteous from the very first moment. Location is very good. Everything in the room functioned as it should and was well appointed.
Stayed 6 nights in Feb 2026

8/10 Good

Frederic

Liked: Cleanliness, staff & service, amenities
Great Room and clean
Stayed 6 nights in Feb 2026

10/10 Excellent

Benoit

Stayed 3 nights in Feb 2026

8/10 Good

Benny

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2025

8/10 Good

Todd

Stayed 2 nights in Feb 2026

10/10 Excellent

Lisa

Stayed 2 nights in Jan 2026

10/10 Excellent

Dorothy

Liked: Cleanliness, amenities, property conditions & facilities
Nice view, and excellent customer service!!! We will definitely coming back!!!
Stayed 1 night in Feb 2026

10/10 Excellent

Katrina

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Awesome place to stay!
Stayed 1 night in Feb 2026

10/10 Excellent

Andrew

Stayed 2 nights in Feb 2026

10/10 Excellent

Ajay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good, bit over priced
Stayed 3 nights in Feb 2026

10/10 Excellent

grace

Liked: Cleanliness, property conditions & facilities
quit place
Stayed 2 nights in Feb 2026

6/10 Okay

Graeme, Calgary

Travelled with partner
Liked: Cleanliness
On entry the room smelled of cooking. The thermostat was stuck on 88 (I presume that's Fahrenheit) and did not change when the + or - buttons were pressed. My key chain thermometer showed +18C throughout the afternoon to next morning - a bit chilly!! I reported this to the desk on checkout.
Stayed 1 night in Feb 2026

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location, clean updated room. Staff were very friendly!
Stayed 3 nights in Feb 2026

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
We very much enjoyed our stay! It can be tricky to find larger units in the area, we were happy to stay in a three bed unit at Tunnel Mountain. The best things: easy bus access and free pass, super helpful front desk, clean, kitchen stocked sufficient for cooking, parking was easy. Layout of the unit was odd with the first bedroom being the hallway to the front door. Price point was a good value for the space.
Stayed 3 nights in Feb 2026

8/10 Good

benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, great room amenities, and friendly staff. Love the "spa" offerings, but they are looking very dated
Stayed 2 nights in Feb 2026

8/10 Good

Precious

Travelled with group
Good spot
Stayed 1 night in Feb 2026

10/10 Excellent

Sadia

Stayed 5 nights in Feb 2026

6/10 Okay

Laura

Liked: Cleanliness
Room was clean but owner inflexible about any form of discount to compensate for the fact the induction cooktop wasn't working in room. Granted I could have called but I didn't have time and had to go get breakfast for my daughter who is a type 1 diabetic. When blood sugar goes low it's important to eat in a certain time frame upon waking up so didn't have time to call and wait to see if it could be fixed. Her answer was they are troublesome so that doesn't give much confidence on the equipment there. Wouldn't stay again, will go back to my usual place of Hidden Ridge Resort up the hill.
Stayed 1 night in Feb 2026

8/10 Good

Bouakham

Liked: Cleanliness, amenities, property conditions & facilities
Good price. Nice rooms
Stayed 2 nights in Feb 2026

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Clean, friendly staff, great amenities.
Stayed 1 night in Feb 2026

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Clean, convenient
Stayed 5 nights in Jan 2026

8/10 Good

Vesna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Stay, Comfortable and Convenient I recently stayed at this hotel with a group of five, and overall, it was a great experience. The check-in and check-out process was smooth and easy. The room was very clean and well-furnished, with plenty of space for all of us. The beds were comfortable, and the view of the forest was beautiful and peaceful. The only downside was that it got a bit too hot in the loft area, even after I turned off the heating system. It was still difficult to sleep comfortably because of the warmth. But other than that, it was a wonderful stay!
Stayed 2 nights in Feb 2026

8/10 Good

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Front staff so friendly and inviting.
Stayed 1 night in Feb 2026

10/10 Excellent

Chantelle

Stayed 1 night in Feb 2026