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Tunnel Mountain Resort

3.5 star property

Photo gallery for Tunnel Mountain Resort

Indoor pool
Front of property – evening/night
Property entrance
Hypo-allergenic bedding, blackout curtains, iron/ironing board
Deluxe Condo, 1 Bedroom Loft (3 Queen)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View map
502 Tunnel Mountain Road, Box 1137, Banff, AB, T1L 1B1
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Surprise Corner
    ‪2 min walk‬
  • Place, Banff National Park Information Centre
    ‪19 min walk‬

Room options

View all photos for Studio Condo

Studio Condo | Private kitchen

Studio Condo

9.2 out of 10
Wonderful
(69 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Suite

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Standard Suite

  • Sleeps 4

View all photos for Mountain Cabin

Bathroom

Mountain Cabin

  • Sleeps 8

View all photos for Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

Deluxe Condo, 1 Bedroom (Loft - King, Queen)

9.4 out of 10
Exceptional
(52 reviews)
  • 60 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Mountain Cabin

Mountain Cabin

Mountain Cabin

9.0 out of 10
Wonderful
(42 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 1 Queen Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

Superior Suite, 1 Queen and 1 King

9.4 out of 10
Exceptional
(54 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

Superior Suite, 1 Queen and 2 Twins

9.2 out of 10
Wonderful
(46 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

Standard Suite, 2 Queen Beds

8.2 out of 10
Very good
(27 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite with Queen and Twin Bed

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Superior Suite with Queen and Twin Bed

  • Sleeps 4

View all photos for One Bedroom Plus Loft, Three Queens

Hypo-allergenic bedding, blackout curtains, iron/ironing board

One Bedroom Plus Loft, Three Queens

  • Sleeps 8

View all photos for Studio Condo

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Studio Condo

  • Sleeps 4

View all photos for One Bedroom Loft Condo Queen And King

Private kitchen

One Bedroom Loft Condo Queen And King

  • Sleeps 6

View all photos for Condo, 1 Queen Bed with Sofa bed

Condo, 1 Queen Bed with Sofa bed

Condo, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

Deluxe Condo, 1 Bedroom Loft (3 Queen)

9.2 out of 10
Wonderful
(81 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Suite with Queen and King Bed

Hypo-allergenic bedding, blackout curtains, iron/ironing board

Superior Suite with Queen and King Bed

  • Sleeps 4

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Banff Rocky Mountain Resort
  • Pool
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  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 2,831 reviews
The price is AU$172
includes taxes & fees
12 Apr - 13 Apr
Banff Rocky Mountain Resort

About the area

Banff

With a stay at Tunnel Mountain Resort in Banff (Tunnel Mountain District), you'll be within a 5-minute drive of Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. .This family-friendly lodge is 12.8 mi (20.5 km) from Banff National Park and 1.4 mi (2.2 km) from Banff Centre for Arts and Creativity.
View more Lodges in BanffOpens in a new window

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Surprise Corner - 2 min walk - 0.2 km
  • Banff National Park Information Centre - 19 min walk - 1.7 km
  • Banff Centre for Arts and Creativity - 20 min walk - 1.7 km
  • Banff Lake Louise Tourism Bureau - 4 min drive - 2.0 km

Getting around

  • Banff Station - 6 min drive
  • Calgary International Airport (YYC) - 97 min drive

Restaurants

  • ‪A&W Canada - ‬12 min walk
  • ‪The Canadian Brewhouse - ‬5 min drive
  • ‪The Old Spaghetti Factory - ‬4 min drive
  • ‪Good Earth Coffeehouse - ‬4 min drive
  • ‪Evelyn's Coffee Bar - ‬5 min drive

About this property

Tunnel Mountain Resort

Tunnel Mountain Resort offers 105 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Televisions come with cable channels. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the lodge include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 105 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and blackout drapes/curtains, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this lodge include complimentary wireless internet access, concierge services, and a picnic area. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Ski passes
  • Steam room

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 2 floors
  • 3 buildings
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Mountain Tunnel
Tunnel Mountain
Tunnel Mountain Banff
Tunnel Mountain Resort
Tunnel Mountain Resort Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Tunnel Mountain Hotel Banff
Tunnel Mountain Resort Lodge
Tunnel Mountain Resort Banff
Tunnel Mountain Resort Lodge Banff

Tunnel Mountain Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1273 out of 2032 reviews
Rating 8 - Good. 510 out of 2032 reviews
Rating 6 - Okay. 161 out of 2032 reviews
Rating 4 - Poor. 50 out of 2032 reviews
Rating 2 - Terrible. 38 out of 2032 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

James

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great price for a great suite!
Stayed 3 nights in Dec 2025

6/10 Okay

Brenda

Disliked: Amenities
Room
Stayed 1 night in Dec 2025

10/10 Excellent

Doreen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly. The 3 queen suite is also equipped with kitchen pots and pans if you want to cook.
Stayed 2 nights in Dec 2025

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities
Great room, very clean and functional aside from the fact the bathroom had no towel hooks. Bathroom was recently renovated though, shower was great.
Stayed 2 nights in Dec 2025

8/10 Good

Holly

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean, friendly staff. Pool small but nice. No hot tub but didn't bother us.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jared

Stayed 2 nights in Nov 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

bettina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View from my balcony was beautiful
Stayed 3 nights in Dec 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Love that it is pet friendly
Stayed 3 nights in Dec 2025

10/10 Excellent

Sara-Maude

Stayed 1 night in Dec 2025

10/10 Excellent

Greg

Liked: Cleanliness, property conditions & facilities
Clean room, great views, but the pool is freezing, which isn't good in the winter.
Stayed 1 night in Dec 2025

10/10 Excellent

Sharron

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our room was spacious and very clean. The kitchenette was great to have and our stay was very pleasant. The only thing that is unfortunate is that parking is very tight and sometimes hard to maneuver into a spot with a larger vehicle. Our second time staying and we will be back. It would be nice if they had a discount for Alberta residents.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff quiet and clean
Stayed 1 night in Dec 2025

4/10 Poor

michael

Stayed 3 nights in Dec 2025

10/10 Excellent

Mariam

Stayed 5 nights in Dec 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Amenities
Checkin was smooth and quick. Amenities were poor. Steam room was out of order. Sauna needs to be turned on and takes alot of time to get hot. After a half hour, I abandoned taking a sauna. Hot tub is covered over and hasn’t been operational for along time. Superior room kitchen is right at the entrance and the area gets wet from winter boots. Need a large mat and a way of cleaning up the water. No place to hang wet towels in the bathroom.
Stayed 3 nights in Dec 2025

10/10 Excellent

ANTONIO

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely view and amazingly friendly staff. Second time we stay here in less than a month. Orbitz VIP indicated the possibility of room upgrade but this wasn’t offered on either stay. Maybe next time? Truly enjoyed our stay and would recommend it.
Stayed 1 night in Dec 2025

10/10 Excellent

Jhuana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved it! 💖
Stayed 1 night in Dec 2025

8/10 Good

Merjorie

Stayed 2 nights in Dec 2025

10/10 Excellent

Sukhjit Singh

Stayed 1 night in Dec 2025

10/10 Excellent

Brianna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the room was amazing !!
Stayed 3 nights in Dec 2025

10/10 Excellent

Vicente

Liked: Cleanliness, amenities
Staff are nice and the housekeeper ate great
Stayed 2 nights in Dec 2025

10/10 Excellent

Joanna

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Tunnel Mountain Resort. One of the biggest highlights was how quiet and peaceful the property was—perfect for relaxing after a day of exploring. The location is also excellent, just a short drive from downtown Banff, making it easy to enjoy shops, restaurants, and attractions while still feeling tucked away from the crowds. The room itself was very spacious, with plenty of room to spread out and feel comfortable. Everything felt well laid out and ideal for a longer stay or for families. Overall, Tunnel Mountain Resort offers a great balance of comfort, convenience, and tranquility, and we would happily stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nova

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very satisfied with our stay. The kitchen and fireplace (with free firewood) were a must during the winter, and I’m so glad they were able to accommodate our requests. It made our stay super cozy!!! A Big thanks to front desk staff Hannah who was very polite/ always willing to help. The housekeeping team also did an excellent job keeping our room clean and restocking the bathroom essential.
Stayed 6 nights in Dec 2025

8/10 Good

Cianna

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay! The cabin was cozy and the staff we really nice! Our only issue was how hot the bedroom got, despite turning down the thermostat.
Stayed 1 night in Dec 2025