Charltons Banff

3.0 star property

Photo gallery for Charltons Banff

Lobby
Terrace/patio
Exterior
Deluxe Room, 2 Queen Beds, Mountain View
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

View map
513 Banff Ave, Banff, AB, T1L1B4
  • Banff National Park Information Centre
    ‪12 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪13 min walk‬
  • Banff Centre for Arts and Creativity
    ‪14 min walk‬

Room options

Suite

8.2 out of 10
Very good
(23 reviews)
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Deluxe Room, 1 Queen Bed

8.2 out of 10
Very good
(24 reviews)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds

8.6 out of 10
Excellent
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

Loft

8.2 out of 10
Very good
(56 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(14 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Banff

Located in Banff (Uptown District), Charltons Banff is within a 15-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. .This hotel is 0.8 mi (1.2 km) from Banff Centre for Arts and Creativity and 11.9 mi (19.1 km) from Banff National Park.

What's nearby

  • Banff National Park Information Centre - 12 min walk - 1.1 km
  • Banff Lake Louise Tourism Bureau - 13 min walk - 1.2 km
  • Banff Centre for Arts and Creativity - 14 min walk - 1.2 km
  • Tunnel Mountain - 6 min drive - 1.1 km
  • Fairmont Banff Springs Bowling Centre - 6 min drive - 2.7 km

Getting around

  • Banff Station - 16 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Restaurant - ‬7 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬13 min walk
  • ‪Park Distillery - ‬13 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬14 min walk

About this property

Charltons Banff

Hotel in Banff, near Banff Centre for Arts and Creativity
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 65 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a fireplace in the lobby.
Featured amenities include luggage storage, a safe deposit box at the front desk, and a water dispenser. Self parking (subject to charges) is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited on-site parking

Things to do

  • Free bicycle rentals
  • Ski passes

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Banff Inn 501 Banff Ave, Banff, AB T1L 1A9]
For any questions, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Renovations and closures

The following facilities or services will be unavailable from March 26 2025 to December 31 2025 (dates subject to change):
  • Recreation facilities
  • Hot tub
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Self parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parking height restrictions apply
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Charltons Banff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 438 out of 1003 reviews
Rating 8 - Good. 317 out of 1003 reviews
Rating 6 - Okay. 141 out of 1003 reviews
Rating 4 - Poor. 68 out of 1003 reviews
Rating 2 - Terrible. 39 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Moses

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed for 2 night 3 days. A wonderful stay it was.
Stayed 2 nights in May 2025

10/10 Excellent

susan

Liked: Staff & service
fast and extremely friendly
Stayed 1 night in May 2025

10/10 Excellent

Rawan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and very comfortable rooms
Stayed 1 night in May 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely! Complimentary bus tickets would be an added bonus!
Stayed 4 nights in May 2025

10/10 Excellent

Nathan Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Pool and hot tub were both out of order. A fact that we were not made aware of until check in.
Stayed 1 night in May 2025

8/10 Good

sharon

Staff was friendly, location was good. The property is old and tired
Stayed 2 nights in May 2025

6/10 Okay

sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We were upgraded to a loft bedroom which we appreciated but the property really needs refurbishing & upgrading
Stayed 1 night in May 2025

8/10 Good

Amy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Tannis

Liked: Staff & service
Easy to access our room as it was on the main floor. Didn’t like that we got the smell of exhaust as it was a covered parade and not enough seal on the door.
Stayed 1 night in May 2025

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, amenities
Very quiet and relaxing.
Stayed 1 night in May 2025

6/10 Okay

Chantel

Travelled with partner
Liked: Staff & service, property conditions & facilities
Last minute booking, prices high, room outdated and small, cracks in ceiling, water pressure in main floor was like a urine stream to be candid. Did the trick for a sleep but would not recommend.
Stayed 1 night in Apr 2025

4/10 Poor

Darlene

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and hot were not available - no notice until check in. Fireplace didn’t work Glass surround for loft was dirty
Stayed 1 night in May 2025

10/10 Excellent

Judith

Stayed 2 nights in Apr 2025

6/10 Okay

NORMAN

Stayed 3 nights in Apr 2025

10/10 Excellent

Rommer

The bedroom is at the top of the living room
Stayed 1 night in Apr 2025

10/10 Excellent

Shiela Mae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Raman

Liked: Cleanliness, staff & service, property conditions & facilities
Place was nice and clean, staff was very accommodating. Let me leave the luggage before check in time. Big help
Stayed 1 night in May 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms clean
Stayed 3 nights in May 2025

10/10 Excellent

Ophelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Front counter guy although nice to deal with had a BO issue. Room is extremely dated and the heat was cranked and I could not cool down my room for 2 days.
Stayed 2 nights in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice employees
Stayed 2 nights in Apr 2025

10/10 Excellent

Giovanni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Room was small but cozy and well laid out. Bathroom was modern and very attractive. Close to other hotels and restaurants and short walk to the main strip.
Stayed 2 nights in Apr 2025

8/10 Good

Maribel

Liked: Staff & service, property conditions & facilities
The staff was nice and it’s close to banf town easy to walk around and accessible.the place was good
Stayed 1 night in May 2025

8/10 Good

Karanvir Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay at a fair price
Stayed 1 night in Apr 2025