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Rimrock Resort Hotel Banff by Accor

4.0 star property

Photo gallery for Rimrock Resort Hotel Banff by Accor

Premium bedding, pillow-top beds, minibar, in-room safe
Indoor pool
Premium bedding, pillow-top beds, minibar, in-room safe
Premium bedding, pillow-top beds, minibar, in-room safe
Deluxe Room, 1 King Bed

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly

Explore the area

View map
300 Moutain Avenue, Banff, AB, T1L 1J2
  • Place, Upper Hot Springs
    ‪3 min walk‬
  • Place, Banff Gondola
    ‪3 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪7 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds

8.8 out of 10
Excellent
(21 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite, 1 Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(22 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(3 reviews)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 2 Queen Beds

9.2 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen bed

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 1 Queen bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Suite, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 2 Queen Beds

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About the area

Banff

Located in Banff (Sulphur Mountain District), Rimrock Resort Hotel Banff by Accor is within a 5-minute walk of Upper Hot Springs and Banff Gondola. .This eco-certified resort is 2.6 mi (4.2 km) from Banff National Park Information Centre and 2.7 mi (4.3 km) from Banff Lake Louise Tourism Bureau.
View more Resorts in BanffOpens in a new window

What's nearby

  • Upper Hot Springs - 3 min walk - 0.3 km
  • Banff Gondola - 3 min walk - 0.3 km
  • Banff Lake Louise Tourism Bureau - 6 min drive - 4.5 km
  • Banff National Park Information Centre - 7 min drive - 4.8 km
  • Banff Centre for Arts and Creativity - 7 min drive - 4.4 km

Getting around

  • Banff Station - 15 min drive
  • Calgary International Airport (YYC) - 101 min drive

Restaurants

  • ‪Banff Avenue Brewing Co - ‬5 min drive
  • ‪Sky Bistro - ‬33 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Chuck’s Steakhouse - ‬6 min drive
  • ‪Hankki Banff - ‬5 min drive

About this property

Rimrock Resort Hotel Banff by Accor

Eco-certified resort with 2 restaurants and area shuttle service
Rimrock Resort Hotel Banff by Accor offers 333 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Banff resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 333 guestrooms featuring refrigerators and minibars. Your pillowtop bed comes with premium bedding. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.
Enjoy a range of recreational amenities, including a health club, an indoor pool, and a hot tub. Additional features at this resort include complimentary wireless internet access, concierge services, and ski storage. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Grab a bite to eat at one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. This resort has 13 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Children aged 5 and younger eat free breakfast.
Rimrock Resort Hotel Banff by Accor has 2 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free area shuttle
  • Secured, covered parking on site (CAD 33.60 per night)
  • Secured, covered valet parking on site (CAD 47.25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: CAD 8 to 45 for adults and CAD 8 to 45 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Health club
  • Hiking/biking trails
  • Hot tub
  • Ice skating
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1993
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from July 27 2025 to June 1 2026 (dates subject to change):
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 66.71 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 27.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Pool access
  • Ski shuttle

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 45 for adults, and CAD 8 to 45 for children
  • Covered self parking fee: CAD 33.60 per night (in/out privileges)
  • Covered valet parking fee: CAD 47.25 per night (in/out privileges)
  • Pet fee: CAD 66.71 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 10:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
The Rimrock Resort Hotel
Rimrock Resort Hotel Banff
Rimrock Banff By Accor Banff
Rimrock Resort Hotel Banff by Accor Banff
Rimrock Resort Hotel Banff by Accor Resort

Rimrock Resort Hotel Banff by Accor Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 880 out of 1208 reviews
Rating 8 - Good. 189 out of 1208 reviews
Rating 6 - Okay. 80 out of 1208 reviews
Rating 4 - Poor. 41 out of 1208 reviews
Rating 2 - Terrible. 18 out of 1208 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
The hotel is well located and has a great pool and gym but the rooms need updating and the dust with the carpets is difficult to breathe with. The staff is nice and service is adequate. The construction outside was not announced when we checked in.
Stayed 3 nights in Jun 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
BEUTIFUL SCENERY WITH THE MOUNTAIN VIEW
Stayed 2 nights in Jun 2025

10/10 Excellent

Liberty, Coronado

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very friendly staff!
Stayed 1 night in Jun 2025

10/10 Excellent

Olivia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, loved our stay here!
Stayed 4 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Stayed 2 nights in Jun 2025

6/10 Okay

LARRY

the staff was excellent I did not like paying for parking
Stayed 2 nights in Jun 2025

10/10 Excellent

Rhonda

Stayed 4 nights in Jun 2025

10/10 Excellent

Delmar, Vernon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location, scenery, quiet, friendly staff
Stayed 1 night in May 2025

10/10 Excellent

Dimple

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and perfect location. Hotel staff was friendly and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay!
Stayed 3 nights in Jun 2025

10/10 Excellent

Anju Visen

Stayed 1 night in Jun 2025

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a VERY unique property and even more so given the location to downtown Banff. The amenities are numerous and the staff are very knowledgeable and helpful with any needs you may have. Parking is very expensive on site, however, so take that into account during your stay and for your budget. If possible, select a room on the back side of the hotel to get a view of the mountains!
Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph Colton

Travelled with family
Liked: Cleanliness, amenities
The most beautiful view from a hotel I've ever seen. The staff was very friendly and helpful. Would like to see more modern bathrooms.
Stayed 6 nights in Jun 2025

10/10 Excellent

BASSAM FAHAD S

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Rimrock is a beautiful hotel perched on the mountain, offering spectacular views and a warm, cozy breakfast experience. While it’s a bit pricey, the setting and service make it well worth it. The only downside is the relatively small lobby and limited outdoor lounging areas—but overall, a memorable stay in a stunning location.
Stayed 4 nights in Jun 2025

10/10 Excellent

Martin

Stayed 2 nights in Jun 2025

10/10 Excellent

Farzana

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The view from the hotel is just beautiful. The room service was disappointing. Our rooms were only partially cleaned during our 4-day stay.
Stayed 3 nights in Jun 2025

6/10 Okay

Cheuk Vincent Man

Liked: Staff & service
We are quite disappointed that we got a room in t
Stayed 2 nights in Jun 2025

4/10 Poor

Brian

Travelled with partner
Liked: Cleanliness, amenities
Our room faced scaffolding and you could hear elevators all night. I called front desk they said they had no other rooms. They should not have sold that room for $1000 that condition. Outside the room is a large tub full of towels and you smell vinegar.
Stayed 1 night in Jun 2025

10/10 Excellent

Shiloh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Rimrock in Banff was the perfect end to our family vacation! We booked last minute, as we needed a break from our RV trip. From the moment we pulled up, staff was fantastic. They helped us park our oversized vehicle; offload luggage; and gave phenomenal tips on what we should explore. I was also incredibly impressed that each staff member we interacted with, was animated and happy to talk to/interact with our toddler! Carmack, Ulrich and Lockie (I’m sure I’ve spelt all those wrong) were who we interacted with the most, and we were just so impressed by their friendliness and professionalism. Some reviews mention outdated furniture; and while yes there is wear and tear, to me it looks like the kind you’d see from repetitive disinfectaning/cleanings of the leather furniture—something I’d prefer 100x over fabric chairs when you’re unsure of the last time they were cleaned. Overall a 10/10 stay, and we will definitely be back!
Stayed 2 nights in Jun 2025

10/10 Excellent

Sukhvinder

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic views from the balcony deluxe rooms. Amazing staff friendliness and service from the moment you get there - nothing is too much trouble. This is a magical hotel built into the side of a mountain - a very special and memorable place to stay.
Stayed 4 nights in May 2025

10/10 Excellent

Afiz

Travelled with family and small children
Liked: Cleanliness
Great service!!
Stayed 1 night in Jun 2025

10/10 Excellent

Frances V

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was incredible! Saw the Northern Lights from our room!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Courtney

Travelled with partner
Bathroom was outdated, but the view was incredible. You’re able to sign up for a phone call if northern lights are visible, which I did, and I was able to see some incredible views.
Stayed 3 nights in Jun 2025