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CitiClub Hotel Melbourne

3.5 star property

Photo gallery for CitiClub Hotel Melbourne

Business centre
View from room
Property entrance
Terrace/patio
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View map
113 Queen Street, Melbourne, VIC, 3000
  • Place, Bourke Street Mall
    ‪5 min walk‬
  • Place, Melbourne Central
    ‪7 min walk‬
  • Place, Queen Victoria Market
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Superior Suite

In-room safe, desk, blackout curtains, iron/ironing board

Superior Suite

  • Sleeps 4

View all photos for Executive Suite

In-room safe, desk, blackout curtains, iron/ironing board

Executive Suite

  • Sleeps 4

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

8.2 out of 10
Very good
(36 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

View from room

Superior Twin Room

8.6 out of 10
Excellent
(11 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

9.2 out of 10
Wonderful
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive King Suite

Executive King Suite | View from room

Executive King Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Queen Suite

Superior Queen Suite

Superior Queen Suite

8.8 out of 10
Excellent
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Queen Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Queen Room

  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room

  • Sleeps 2

View all photos for Deluxe Queen Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Queen Room

  • Sleeps 4

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room

  • Sleeps 4

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  • Restaurant
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  • Breakfast available
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About the area

Melbourne

With a stay at CitiClub Hotel Melbourne, you'll be centrally located in Melbourne, within a 10-minute walk of Bourke Street Mall and Melbourne Central. .This hotel is 0.6 mi (1 km) from Queen Victoria Market and 1 mi (1.6 km) from Crown Casino.

What's nearby

  • Collins Street - 2 min walk - 0.2 km
  • Flinders Lane - 2 min walk - 0.2 km
  • Bourke Street Mall - 5 min walk - 0.5 km
  • Melbourne Central - 7 min walk - 0.6 km
  • Queen Victoria Market - 12 min walk - 1.0 km

Getting around

  • Southern Cross Station - 10 min walk
  • Flagstaff Station - 10 min walk
  • Melbourne, VIC (MEB-Essendon) - 21 min drive

Restaurants

  • ‪RACV Club - ‬2 min walk
  • ‪The Mitre Tavern - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Roti Bar - ‬1 min walk
  • ‪Reine & La Rue - ‬2 min walk

About this property

CitiClub Hotel Melbourne

CitiClub Hotel Melbourne offers 71 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. LCD televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 71 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a nightclub or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at CQ UPSTAIRS or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Melbourne? This hotel has 5382 square feet (500 square meters) of space consisting of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.
CQ UPSTAIRS - Onsite restaurant. Happy hour is offered.
CQ BAR - This bar specializes in local cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (AUD 40 per day)
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • CQ BAR
  • CQ UPSTAIRS

Things to do

  • Nightclub

Family friendly

  • In-room refrigerator

Conveniences

  • ATM
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (5,382 square foot of space)

Outdoors

  • In a state park
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (92 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)

More

  • 1 building
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 6:30 AM - 10:00 PM
The check-in location differs from the property location; go to: [410, Little Collins Street, Melbourne 3000 VIC]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note that the presence of the onsite nightclub means that noise levels can be highly elevated on weekends and public holiday eves. Midweek private functions may also affect noise levels.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00
  • Breakage deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: AUD 40 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CitiClub Hotel Melbourne Hotel
Citiclub Hotel
Citiclub Hotel Melbourne
Citiclub Melbourne
CitiClub Hotel Melbourne Melbourne
CitiClub Hotel Melbourne Hotel Melbourne

CitiClub Hotel Melbourne Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 334 out of 1002 reviews
Rating 8 - Good. 362 out of 1002 reviews
Rating 6 - Okay. 157 out of 1002 reviews
Rating 4 - Poor. 74 out of 1002 reviews
Rating 2 - Terrible. 75 out of 1002 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Michaela

Liked: Cleanliness
Room, staff, and location were fine however, the new nightclub nextdoor sounds like it is in your room until all hours. Earplugs do nothing and it is far more than a dull thud. Don't stay here while the club is operating.
Stayed 1 night in Feb 2026

6/10 Okay

Kathleen

Travelled with group
Staff very courteous, beds compfy..nice & clean. Too many stairs & need yellow paint strip on edges. Very hard for my friend with low vision.
Stayed 3 nights in Jan 2026

8/10 Good

Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air conditioning was great, room was clean and staff very friendly, helpful and informative!
Stayed 2 nights in Dec 2025

2/10 Terrible

Joshua

Liked: Staff & service
Disliked: Cleanliness, amenities
We stayed two nights over a weekend, and were not prepared for the noise from the in-hotel club. The club was on the 1st floor, but the sound and bass from the 5th floor was still palpable way beyond 3am. Although this is mentioned briefly on the website, it cannot be overstated how loud/disturbing it is. The rooms were rather aged with fraying wood and stained showers, and the bedding was heavily stained if you lifted off the covering sheet. Would not return.
Stayed 2 nights in Dec 2025

4/10 Poor

Rosanne

Travelled with family
Disliked: Amenities, property conditions & facilities
Both nights that we stayed were very noisy due to the night club. Ear plugs didn’t do anything as the noise was loud till the early morning.
Stayed 2 nights in Dec 2025

8/10 Good

Rae

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff welcoming, room very clean, conveniently located, great air conditioner, nice bar downstairs. Night club downstairs wasn't too disturbing, after a day walking around the city it was easy to sleep. Enjoyed our stay.
Stayed 1 night in Dec 2025

6/10 Okay

Alana

Travelled with group
Liked: Staff & service
Because there is a nightclub downstairs it was so difficult to sleep. The noise was ridiculous and it went until the early hours of the morning. We were on the sixth floor and it was extremely loud. I feel for anyone staying on the lower floors. We only got told about the nightclub when checking in. When paying over $300 a night to stay you wouldn’t expect to have to put up with that level of noise. I would never stay again.
Stayed 1 night in Dec 2025

6/10 Okay

Khoo

Stayed 1 night in Dec 2025

2/10 Terrible

Daryl

Business traveller
Disliked: Room comfort
Don't stay here. I left a full drink of Vodka in the fridge. I called them and they said they will keep it for me to collect. Then they said it was not found. Stealing from the customers is not ok. Plus, way too noisy to sleep. The nightclub thumps all Saturday night till Sunday morning.
Stayed 1 night in Dec 2025

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, amenities
Great location , friendly staff , room was just as needed
Stayed 1 night in Dec 2025

10/10 Excellent

Leisl

Stayed 1 night in Nov 2025

8/10 Good

Eddy

Liked: Cleanliness
This is a very central and convenient location. The unit itself was clean and comfortable, though the lobby area had an unpleasant odor.
Stayed 3 nights in Nov 2025

8/10 Good

Christopher

Stayed 1 night in Nov 2025

10/10 Excellent

SJ

Stayed 1 night in Nov 2025

2/10 Terrible

Connie

Liked: Cleanliness, staff & service
Located on top of a night club Loud music until 3.30am
Stayed 1 night in Nov 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities
Great location. Clean and comfortable
Stayed 1 night in Nov 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice rooms, limited hotel facilities, but close to most things
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good lacation, quiet room
Stayed 2 nights in Nov 2025

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were lovely and gave me an early check-in
Stayed 1 night in Nov 2025

6/10 Okay

Pei-shan

Stayed 1 night in Nov 2025

10/10 Excellent

JARROD

Stayed 3 nights in Oct 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, exactly what was advertised.
Stayed 2 nights in Nov 2025

4/10 Poor

Nathan

Disliked: Property conditions & facilities
Very noisy, couldn't sleep in the room. Would not recommend.
Stayed 3 nights in Nov 2025

8/10 Good

Stephen, Echuca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All good 👍
Stayed 1 night in Nov 2025

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, amenities
The room was spotless and very well presented. The staff were really lovely too and very helpful. We very much appreciated the late checkout. One thing though, there was a terrible smell in Reception when we arrived, not sure what that was but apart from that it was a wonderful stay.
Stayed 1 night in Nov 2025