CitiClub Hotel Melbourne

3.5 star property

Photo gallery for CitiClub Hotel Melbourne

Business centre
Property entrance
2 bars/lounges
Reception
Superior Queen Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Bar
  • Parking available
  • Laundry
  • Air conditioning

Explore the area

View map
113 Queen Street, Melbourne, VIC, 3000
  • Place, Collins Street
    ‪2 min walk‬
  • Place, Bourke Street Mall
    ‪5 min walk‬
  • Place, Melbourne Central
    ‪7 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

Superior Suite

  • Sleeps 4

Executive Suite

  • Sleeps 4

Superior Queen Room

8.2 out of 10
Very good
(33 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Twin Room

8.6 out of 10
Excellent
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Queen Room

9.0 out of 10
Wonderful
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

Deluxe Twin Room

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Twin Beds

Executive King Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Superior Queen Suite

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

Superior Queen Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Deluxe Queen Room

  • Sleeps 4

Deluxe Twin Room

  • Sleeps 4

Similar properties

About the area

Melbourne

With a stay at CitiClub Hotel Melbourne, you'll be centrally located in Melbourne, within a 10-minute walk of Bourke Street Mall and Melbourne Central. .This hotel is 0.6 mi (1 km) from Queen Victoria Market and 1 mi (1.6 km) from Crown Casino.

What's nearby

  • Bourke Street Mall - 5 min walk - 0.5 km
  • Melbourne Central - 7 min walk - 0.6 km
  • Crown Casino - 12 min walk - 1.0 km
  • Queen Victoria Market - 12 min walk - 1.0 km
  • Marvel Stadium - 14 min walk - 1.2 km

Getting around

  • Southern Cross Station - 10 min walk
  • Flagstaff Station - 10 min walk
  • Melbourne, VIC (MEB-Essendon) - 21 min drive

Restaurants

  • ‪Roti Bar - ‬1 min walk
  • ‪KOI Dessert Bar Melbourne - ‬1 min walk
  • ‪Red Spice Road - ‬1 min walk
  • ‪CQ Bar - ‬1 min walk
  • ‪Dikstein's Corner Bar - ‬1 min walk

About this property

CitiClub Hotel Melbourne

Hotel with a nightclub, 8-minute walk to Melbourne Central
CitiClub Hotel Melbourne offers 71 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. LCD televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 71 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a nightclub or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at CQ UPSTAIRS or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Melbourne? This hotel has 5382 square feet (500 square meters) of space consisting of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.
CQ UPSTAIRS - Onsite restaurant. Happy hour is offered.
CQ BAR - This bar specializes in local cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (AUD 40 per day)
  • Limited on-site parking

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • CQ BAR
  • CQ UPSTAIRS

Things to do

  • Nightclub

Family friendly

  • In-room refrigerator

Conveniences

  • ATM
  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (5,382 square foot of space)

Outdoors

  • In a state park
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (92 centimetre high)
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)

More

  • 1 building
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 6:30 AM - 10:00 PM
The check-in location differs from the property location; go to: [410, Little Collins Street, Melbourne 3000 VIC]
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Please note that the presence of the onsite nightclub means that noise levels can be highly elevated on weekends and public holiday eves. Midweek private functions may also affect noise levels.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100.00
  • Breakage deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: AUD 40 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CitiClub Hotel Melbourne Hotel
Citiclub Hotel
Citiclub Hotel Melbourne
Citiclub Melbourne
CitiClub Hotel Melbourne Melbourne
CitiClub Hotel Melbourne Hotel Melbourne

Reviews

CitiClub Hotel Melbourne Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 323 out of 1009 reviews
Rating 8 - Good. 381 out of 1009 reviews
Rating 6 - Okay. 161 out of 1009 reviews
Rating 4 - Poor. 74 out of 1009 reviews
Rating 2 - Terrible. 70 out of 1009 reviews

Reviews

2/10 Terrible

Simon

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
They claim to be a 4-star hotel. They are not. Their website boasts “a relaxing boutique hotel” — adorable, if you find sleepless nights relaxing. The “tea and coffeemakers” are a plastic kettle and instant coffee. “Room service available” means a vending machine in the foyer. Breakfast? None. Just a friendly suggestion to “try a local café.” The “on-site restaurant” is a nightclub with deafening music, sticky floors, and patrons who think balance is optional. The lobby is tiny, gloomy, and guarded by nightclub security who look puzzled that you’re holding luggage, not a cocktail. Yes, the fine print mentions a nightclub — but not that it thumps beneath your bed until 5 a.m. The complimentary earplugs are more of an admission of guilt than a comfort. Return from dinner after 9 p.m.? You’ll be rerouted through the smelly carpark, weaving between drunk revellers and the occasional fight in the alley. After zero sleep, housekeeping twice burst in before 10:30 a.m., despite our confirmed noon checkout. No “Do Not Disturb” sign, naturally. The promised manager call never came. In short: this is not a 4-star hotel. It’s barely a 3-star — a Budget Rave and Sleep Deprivation Centre disguised as a “boutique experience.” Perfect if you enjoy instant coffee, no sleep, and being serenaded by subwoofers until dawn.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, property conditions & facilities
Surpri
Stayed 1 night in Aug 2025

2/10 Terrible

Marty

Stayed 1 night in Aug 2025

10/10 Excellent

Keyontyli

Stayed 1 night in Aug 2025

6/10 Okay

Monica

Stayed 1 night in Jun 2025

10/10 Excellent

Lilian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great service! Very well located close to important points, transportation and cafes.
Stayed 2 nights in Jul 2025

10/10 Excellent

Caron

Liked: Cleanliness, staff & service, property conditions & facilities
My twin room was large, sparkling clean and quiet. Very well priced, I will stay again.
Stayed 2 nights in Aug 2025

4/10 Poor

Tammy

Travelled with partner
Liked: Staff & service
When staying Friday and Saturday night you are kept awake by a night club underneath you with extremely loud music from 9 until 4:30 AM which makes it impossible to sleep !!!
Stayed 2 nights in Aug 2025

8/10 Good

Aleks

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and accommodating
Stayed 1 night in Aug 2025

8/10 Good

Mr G J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick, easy, comfy and friendly
Stayed 1 night in Jul 2025

6/10 Okay

Brad

Liked: Cleanliness, staff & service
There’s a nightclub in the property which we were only told about the noise on check-in. Too much “doof doof” music for my liking which kept me awake.
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Liked: Staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Jeynelle

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Great Location, But Not for a Peaceful Stay The location is fantastic—an easy walk to Hardware Lane and Bourke Street. If you're planning to enjoy the nearby nightclubs, this hotel is ideal. However, if you're after a relaxing, quiet staycation, I’d recommend spending a bit more and booking elsewhere. While some noise is expected given the central location and proximity to nightclubs, the way it's handled is disappointing. You’re only informed after payment that nightclub noise will continue until 5am, and that earplugs are available—but only if you come down and ask for them. If noise is such a known issue, why not provide earplugs in the room or offer them at check-in? Instead, you're left having to get out of bed, ride the lift down in your pyjamas, approach an unmanned reception desk visible to nightclub queues, ring a bell, and wait for someone to hand you earplugs. Then it’s back to bed, hoping for some sleep. The rooms are not soundproof. You can hear your neighbours talking, showering, flushing the toilet, and even hallway conversations as if they’re happening inside your room. Street noise during the day is minimal, but once the nightclubs start, the bass reverberates through the floors and walls. We were on the 7th floor and still felt it—lower floors would likely be worse. Parking Tip: The hotel is not affiliated with the Citihotel Secure Parking lot located underneath. Pre-booking can save you a bit of hassle. Overnight parking is around $40, which is on par
Stayed 1 night in Jul 2025

8/10 Good

Anders

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean room with a comfortable bed, which is the most important thing really. It is worth mentioning that there is no gym on-site and room service is also not available
Stayed 1 night in Jul 2025

10/10 Excellent

Ian

Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
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Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute gem…..great find….great location
Stayed 1 night in Jul 2025

8/10 Good

Indeana

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, the only let down even on the top floor you still hear the nightclub
Stayed 1 night in Jul 2025

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Ivan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you don’t want to freeze to death don’t go there. The stuff there was so nice and tried to help… The room was 17 degrees even though I asked them so many times if they can set the temperature higher… nothing happend. wifi didn’t work at all. and 40aud per night for parking must be a joke. I wouldn’t go there.
Stayed 2 nights in Jul 2025

10/10 Excellent

Valeria

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and attentive staff
Stayed 3 nights in Jun 2025