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Hotel Chadstone Melbourne MGallery Collection

5.0 star property

Photo gallery for Hotel Chadstone Melbourne MGallery Collection

Restaurant
Exterior
Meeting facility
Restaurant
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1341 Dandenong Road, Chadstone, VIC, 3148
  • Place, Chadstone Shopping Mall
    ‪1 min walk‬
  • Place, Holmesglen Institute
    ‪17 min walk‬
  • Place, Outer Circle Rail Trail
    ‪7 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪41 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

9.4 out of 10
Exceptional
(25 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Open Bathroom)

Deluxe Room, 1 King Bed (Open Bathroom)

Deluxe Room, 1 King Bed (Open Bathroom)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Penthouse (Des Créateurs)

Penthouse (Des Créateurs)

Penthouse (Des Créateurs)

  • 84 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Penthouse (Des Stylistes)

Luxury Penthouse (Des Stylistes)

Luxury Penthouse (Des Stylistes)

  • 101 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Melbourne

With a stay at Hotel Chadstone Melbourne MGallery Collection in Melbourne (Malvern East), you'll be a 1-minute drive from Chadstone Shopping Mall and 6 minutes from Monash University. .This luxury hotel is 3.3 mi (5.3 km) from Caulfield Racecourse and 7.4 mi (11.9 km) from Brighton Beach.

What's nearby

  • Chadstone Shopping Mall - 1 min walk - 0.0 km
  • Holmesglen Institute - 17 min walk - 1.5 km
  • Outer Circle Rail Trail - 7 min drive - 5.3 km
  • Crown Casino - 16 min drive - 17.0 km
  • Marvel Stadium - 18 min drive - 18.2 km

Getting around

  • Hughesdale Station - 18 min walk
  • Flinders Street Station - 20 min drive
  • Melbourne, VIC (MEB-Essendon) - 34 min drive

Restaurants

  • ‪Laurent - ‬7 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪PappaRich - ‬3 min walk
  • ‪Axil Coffee Roasters - ‬10 min walk
  • ‪Shanghai Red - ‬3 min walk

About this property

Hotel Chadstone Melbourne MGallery Collection

Luxury Melbourne hotel connected to a shopping center, steps from Chadstone Shopping Mall
Hotel Chadstone Melbourne MGallery Collection offers 250 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Melbourne hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include facials and body treatments.
Make yourself at home in one of the 250 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a meal at Pastore Restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Children aged 11 and younger eat free breakfast.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Melbourne? This hotel has 10764 square feet (1000 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Children aged 11 and younger eat free breakfast.
Pastore Restaurant - Onsite restaurant.
Altus Rooftop Bar - Onsite rooftop bar. Open select days.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (AUD 50 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 95 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 48 to 48 for adults and AUD 48 to 48 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Altus Rooftop Bar
  • Pastore Restaurant

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Shopping centre
  • Yoga classes

Family friendly

  • In-room cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 48 to 48 for adults, and AUD 48 to 48 for children
  • Covered self parking fee: AUD 50 per day (in/out privileges)
  • Covered valet parking fee: AUD 95 per day (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
This property uses solar energy
Safety features at this property include a smoke detector and a security system

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chadstone Melbourne Mgallery
Hotel Chadstone Melbourne MGallery Hotel
Hotel Chadstone Melbourne MGallery by Sofitel
Hotel Chadstone Melbourne MGallery Malvern East
Hotel Chadstone Melbourne MGallery Hotel Malvern East

Hotel Chadstone Melbourne MGallery Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 411 out of 625 reviews
Rating 8 - Good. 130 out of 625 reviews
Rating 6 - Okay. 47 out of 625 reviews
Rating 4 - Poor. 22 out of 625 reviews
Rating 2 - Terrible. 15 out of 625 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

qazim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Josie

Travelled with family
Liked: Amenities
Staff were fantastic. I don’t think the rooms were worth what we paid for. I have stayed in better Motels for less. I booked 2 rooms and there were inconsistencies between both.Ice bucket in one room but not in the other. Wine glasses weren’t clean with fingerprints on them. Why no toilet brush in the toilets? Front line staff were fantastic.
Stayed 2 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place for some R and R
Stayed 2 nights in Oct 2025

10/10 Excellent

Heidi

Travelled with family
Liked: Amenities
Great location
Stayed 1 night in Sep 2025

8/10 Good

Lisa

Stayed 2 nights in Sep 2025

10/10 Excellent

Natalie

Stayed 2 nights in Sep 2025

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get away

Clean room, comfy bed, soo close to shopping and dining. You can enjoy this place all year round as you can be indoors for the majority of the time, rain,hail or shine. Perfect for families or couples.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rachel

Stayed 2 nights in Oct 2025

10/10 Excellent

Geoff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
?
Stayed 1 night in Oct 2025

10/10 Excellent

Rami

Liked: Cleanliness, staff & service, property conditions & facilities
Pool area not many chairs and tables
Stayed 1 night in Oct 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
It would be good to get a clear guide on parking as it is a large complex
Stayed 1 night in Oct 2025

6/10 Okay

Norfazilah

Stayed 1 night in Oct 2025

8/10 Good

Renea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was fantastic, facilities and convenience to shopping centre was great. Would loved to have given 5 stars but the bed was ok but not great. Maybe you can invest in pillow tops for your mattress's and more comfortable pillows. I realise this is personal preference but the bed was too hard.
Stayed 1 night in Oct 2025

8/10 Good

Nirupa

Travelled with family, Business traveller
Liked: Amenities
Clean room. Slow check in
Stayed 2 nights in Sep 2025

10/10 Excellent

Timothy

Stayed 1 night in Sep 2025

6/10 Okay

Nicole

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where good, arrived at 3:00 pm room not ready had to wait 15 minutes, had to advise front desk to clean room. We think room cleaning service needs to improve, but everything also was great, especially the buffet breakfast. Kids love the pool.
Stayed 3 nights in Sep 2025

10/10 Excellent

farooq

Stayed 1 night in Sep 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for a shopping trip to Chadstone. Great hotel. Only thing I didn’t like was the design of the bathroom. Theres no bench at all to put toiletry bags on or to do your makeup, theres just 2 sinks that look like they are plastic kegs with taps attached
Stayed 1 night in Sep 2025

10/10 Excellent

Samirali

Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great first time stay

We cannot fault our stay. The experience was top notch from the moment we walked in the door. The check in staff were amazing - super friendly with a can do attitude. The room was great. It felt luxe with the golden fixtures. We will definitely be back. Loved it!
Stayed 1 night in Sep 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and will be back, next time I’m in town.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kosta

Stayed 2 nights in Aug 2025