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The Hotel Windsor

5.0 star property

Photo gallery for The Hotel Windsor

Exterior
Staircase
Windsor Suite
2 restaurants, breakfast served
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
111 Spring Street, Melbourne, VIC, 3000
  • Place, Flinders Lane
    ‪3 min walk‬
  • Place, Princess Theatre
    ‪3 min walk‬
  • Place, Melbourne Central
    ‪8 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪26 min drive‬

Room options

View all photos for Premier Family Room

Lobby

Premier Family Room

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Royal Suite

Royal Suite | Living area

Royal Suite

  • City view
  • 120 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Queen Room

Premium bedding, minibar, in-room safe, desk

Traditional Queen Room

8.4 out of 10
Very good
(92 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

8.2 out of 10
Very good
(65 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

8.4 out of 10
Very good
(23 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Windsor Suite

Windsor Suite

Windsor Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Victorian Suite

Premium bedding, minibar, in-room safe, desk

Victorian Suite

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 122 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About the area

Melbourne

In the heart of Melbourne, The Hotel Windsor is within a 5-minute drive of Melbourne Central and Melbourne Cricket Ground. .This luxury hotel is 1.3 mi (2.1 km) from SEA LIFE Melbourne and 1.3 mi (2.2 km) from Queen Victoria Market.

What's nearby

  • Collins Street - 2 min walk - 0.2 km
  • Flinders Lane - 3 min walk - 0.3 km
  • Princess Theatre - 3 min walk - 0.3 km
  • Her Majesty's Theatre - 3 min walk - 0.3 km
  • Melbourne Central - 8 min walk - 0.8 km

Getting around

  • Parliament Station - 1 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪Pellegrini's Espresso Bar - ‬3 min walk
  • ‪Market Lane Coffee - ‬2 min walk
  • ‪Imperial Hotel - ‬1 min walk
  • ‪Dolly - ‬2 min walk
  • ‪Little Collins Street Kitchen - ‬2 min walk

About this property

The Hotel Windsor

Luxury hotel with 2 restaurants, near Melbourne Central
The Hotel Windsor offers 180 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 180 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at One Eleven Spring Street, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Melbourne? This hotel has 5770 square feet (536 square meters) of space consisting of a conference center and 6 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
One Eleven Spring Street - This restaurant serves breakfast and dinner.
Cricketers Bar - This sports bar serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (AUD 80 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10 AM for a fee: AUD 35 for adults and AUD 26 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cricketers Bar
  • One Eleven Spring Street

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,770 square foot of space)

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1883
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 35.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 35 for adults and AUD 26 for children
  • Covered valet parking fee: AUD 80 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note for all breakfast-inclusive rates breakfast is served in the One Eleven Spring St. Restaurant.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Hotel Windsor Melbourne
Windsor Melbourne
Hotel Windsor
Windsor Hotel Melbourne
The Windsor
The Hotel Windsor Hotel
The Hotel Windsor Melbourne
The Hotel Windsor Hotel Melbourne

The Hotel Windsor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 557 out of 1009 reviews
Rating 8 - Good. 263 out of 1009 reviews
Rating 6 - Okay. 127 out of 1009 reviews
Rating 4 - Poor. 38 out of 1009 reviews
Rating 2 - Terrible. 24 out of 1009 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Serah

Favourite hotel in Melbourne
Stayed 2 nights in Jan 2026

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful comfortable old style hotel with lovely staff in a great location
Stayed 1 night in Nov 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and quiet
Stayed 1 night in Oct 2025

10/10 Excellent

Kaye

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous….no other words needed 😀
Stayed 1 night in Nov 2025

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, clean room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service
Clean room , lovely staff , nice atmosphere
Stayed 2 nights in Nov 2025

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I cannot thank your staff enough. After having our acommdation cancelled on us. Your team managed to get us a room at 8pm on a Saturday night on Melbourne Cup / Oasis weekend. Your hotel was awesome and my family really appreciate how kind you were to myself and my family.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Walking distance to museums, botanical gardens and great dining. Hotel staff very helpful. Room was clean and very comfortable. Very old world feeling.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cherry

Stayed 5 nights in Oct 2025

10/10 Excellent

Wayne, Edmonton

Liked: Cleanliness, amenities, property conditions & facilities
Great place and location
Stayed 1 night in Nov 2025

10/10 Excellent

Deirdre

Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, big bathroom too
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Great venue and friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Jai

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, only headache was getting a park to check in . Staff were great.
Stayed 1 night in Oct 2025

10/10 Excellent

Glenda

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff wonderful
Stayed 1 night in Oct 2025

8/10 Good

Luca

Place is a lovely building, unfortunately its nothing really special anymore. Everyone knows the development went under and they stopped putting money into it. Rooms where decent but dated, the smell is a bit much though.
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
check in was quick. The welcome cocktails were a nice surprise. Staff were lovely. Breakfast was delicious. Overall a very pleasant experience.
Stayed 1 night in Nov 2025

2/10 Terrible

Jo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent stay at The Hotel Windsor was incredibly disappointing and far from the 5-star experience it claims to offer. While the hotel may have once been a Melbourne icon, it’s now relying on its historic reputation rather than delivering the service or standards you’d expect at this level. From the outset, the experience was riddled with issues: We were charged twice for our stay, and it took three emails and two phone calls to have the duplicate payment refunded. There was confusion about parking and poor communication overall — I had to repeatedly follow up on almost every query. Housekeeping was substandard: towels and bathmats were taken and never replaced, and the body wash and shampoo dispensers remained empty throughout our stay despite informing the front desk. After ordering room service, my husband became unwell with food poisoning–type symptoms. We were promised a bottle of bubbles to apologise for the inconveniences, but it never arrived. Despite requesting two rooms on the same level when booking, this was not honoured. We also overheard other guests complaining about the general cleanliness and how old and tired the hotel looks — sadly, we have to agree. After raising all these issues with Harry and Sahir (Front Office Managers), we were offered a refund for one night’s accommodation and our room service bill. However, almost four weeks later, we are still waiting. Although the duplicate charge was eventually refunded, that was it. Would not recommend.
Stayed 4 nights in Sep 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service was brilliant delivered in traditional style .. food good , bed was comfy surroundings extremely quiet Rooms need a wee refurbishment with chairs etc with wear on arms .. needed non slip mat and a grab handle in bath /shower nothing to grab onto as bath quite deep .. speedy service on departure friendly very good .. as it was busy.. not so speedy on arrival as no other clients waiting quite disappointed on arrival not highly rated ..
Stayed 2 nights in Nov 2025

8/10 Good

Noriebelle

Stayed 2 nights in Oct 2025

10/10 Excellent

Aniruddh

Great
Stayed 1 night in Nov 2025

10/10 Excellent

Charles

Stayed 3 nights in Oct 2025

8/10 Good

Sean

Liked: Cleanliness, property conditions & facilities
Great place to stay staff were polite and helpful and rooms were excellent
Stayed 2 nights in Oct 2025

8/10 Good

Phil

Elegant old hotel is seeing its age. Could use some brightening up. The original elegance can still be felt. Staf was nice, but could use a bit more training. They look good good if their knowledge and attention to detail was better the hotel would feel better.
Stayed 3 nights in Oct 2025