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Holiday Inn Express Melbourne Southbank by IHG

4.0 star property

Photo gallery for Holiday Inn Express Melbourne Southbank by IHG

Exterior
Exterior
Meeting facility
View from room
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Gym

Explore the area

Map
35-47 City Road, Southbank, VIC, 3006
  • Collins Street
    ‪10 min walk‬
  • Crown Casino
    ‪14 min walk‬
  • Melbourne Central
    ‪17 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Similar properties

Standard Room, 1 Queen Bed (Free Breakfast)

Holiday Inn Express Melbourne Little Collins by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1451)
The price is AU$199
for 1 room
includes taxes & fees
2 June - 3 June
Holiday Inn Express Melbourne Little Collins by IHG

About the area

Melbourne

Located in Melbourne (Southbank), Holiday Inn Express Melbourne Southbank by IHG is within a 15-minute walk of Collins Street and Crown Casino. .This hotel is 0.7 mi (1.2 km) from Melbourne Convention and Exhibition Centre and 0.6 mi (1 km) from SEA LIFE Melbourne.

What's nearby

  • Collins Street - 10 min walk - 0.9 km
  • Crown Casino - 14 min walk - 1.2 km
  • Melbourne Convention and Exhibition Centre - 14 min walk - 1.2 km
  • Melbourne Central - 17 min walk - 1.4 km
  • Rod Laver Arena - 20 min walk - 1.7 km

Getting around

  • Flinders Street Station - 7 min walk
  • Melbourne Central Station - 19 min walk
  • Melbourne, VIC (MEB-Essendon) - 23 min drive

Restaurants

  • ‪Waterfront Southgate - ‬4 min walk
  • ‪Grill'd - ‬3 min walk
  • ‪Roll'd - ‬4 min walk
  • ‪Belgian Beer Cafe Melbourne - ‬3 min walk
  • ‪BearBrass - ‬3 min walk

About this property

Holiday Inn Express Melbourne Southbank by IHG

Hotel with free breakfast, near Collins Street
Holiday Inn Express Melbourne Southbank by IHG offers 345 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 345 guestrooms featuring Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a living plant wall, tour/ticket assistance, and a banquet hall.
Satisfy your appetite at Great Room Restaurant, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Great Room Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (AUD 35 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Eco-friendly cleaning products used
  • Living plant wall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: AUD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Melbourne Southbank by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 567 out of 971 reviews
Rating 8 - Good. 292 out of 971 reviews
Rating 6 - Okay. 65 out of 971 reviews
Rating 4 - Poor. 24 out of 971 reviews
Rating 2 - Terrible. 23 out of 971 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
All excellent
Stayed 1 night in Apr 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility great. Access to city and Southbank, esp arts centre area and events so close. ALL staff friendly and helpful. Brekkie included also useful. Only downer was a loud air conditioning unit in my room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, clean comfortable accommodation
Stayed 2 nights in Dec 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the city. Great for an event at the exhibition centre which is only 15m stroll along Southbank.
Stayed 1 night in Apr 2025

10/10 Excellent

Socorro Mae, Wodonga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Pavan

Stayed 3 nights in Feb 2025

8/10 Good

Debbie, Booyong

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful reception staff and clean rooms were the good things. Bad thing was the size of the rooms.
Stayed 1 night in Feb 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a comfortable stay.
Stayed 4 nights in Feb 2025

10/10 Excellent

MARY GRACE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a city view room that was very nice. The hotel was conveniently located. The only constructive feedback would be that the breakfast service was overwhelmed by the crowd.
Stayed 2 nights in Feb 2025

8/10 Good

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

ISABELL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Loretta

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great value for money, great location, great breakfast but the line for check in was ridiculous and the worst I’ve struck. If heck in is at 2pm and your full or close to then why don’t you roster staff appropriately. The check in line was back to the elevators ( about 14 people in front of me )and 2 people on reception. The 2 staff were also on the phone, sorting out peoples internet and keys not working issues and it took over half an hour. Apart from that it was good .
Stayed 1 night in Feb 2025

6/10 Okay

Kris

Travelled with group
It was ok, I will not be rushing back in a hurry
Stayed 1 night in Feb 2025

10/10 Excellent

dee

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Murray Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay. It’s so easy to check in , park and get to room from car park ! Staff are friendly and breakfast was nice also! Room was great , quiet and in a great position Will be back in a couple of weeks again!
Stayed 1 night in Feb 2025

10/10 Excellent

Dahui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Pierina

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Unfortunately our stay was not good at all. It started with us ordering room service to find that our order ( which was a process in itself) was not actioned and after a 45 minute wait for buffalo wings and fries and a glass of wine, we had to pick it up from reception and the wine did not materialise. Breakfast was ordinary with bad service . My husband walks with a wheel walker and we were jammed into a space when the staff closed the sliding door marking “ the end of breakfast”. Staff generally unhelpful and quite rude. Bathroom in our room had a n awful smell and the aircon couldn’t be altered. I also couldn’t contact hotel beforehand as Phone connection never worked.
Stayed 1 night in Feb 2025

10/10 Excellent

Shawn, Furner

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is good in regards to Southbank being just a few minutes walk away. Hotel was clean and quiet, staff were friendly, reasonable amount of options available at breakfast, although not a big fan of the coffee machines, they have the same one across the road at 7 Eleven. Overall we were happy with our stay and would absolutely stay here again.
Stayed 2 nights in Jan 2025

8/10 Good

Brandon

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Our room wasn’t the cleanest it could have been. I wanted them to do housekeeping one of the days but all they did was turn the sheets over. I knew this because there was a stain on one of the sheets that had been on the outside and was now on the inside. There was also something very sticky on the bedside table giving me the idea they didn’t wipe any of it down between guests. That’s my only complaint.
Stayed 6 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Wenmei

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great location for going to the Australian Open and other tours that we took. The buffet breakfast was great, except you had to pay for decaf coffee which doesn't seem fair with regular coffee available and free. The room was good but the bathroom configuration was awful. It is very small and not user friendly for two people. Otherwise the hotel was good.
Stayed 3 nights in Jan 2025