Holiday Inn Express Melbourne Southbank by IHG

4.0 star property

Photo gallery for Holiday Inn Express Melbourne Southbank by IHG

City view
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Meeting facility
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
35-47 City Road, Southbank, VIC, 3006
  • Place, Southbank Promenade
    ‪2 min walk‬
  • Place, Melbourne Arts Centre
    ‪3 min walk‬
  • Place, Crown Casino
    ‪14 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

Standard Room (Free Breakfast)

8.4 out of 10
Very good
(29 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

Standard Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(8 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed (Free Breakfast)

9.0 out of 10
Wonderful
(30 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(10 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed (Free Breakfast)

9.0 out of 10
Wonderful
(59 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

8.8 out of 10
Excellent
(38 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds (Free Breakfast)

9.2 out of 10
Wonderful
(27 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 2 Single Beds (Free Breakfast)

8.4 out of 10
Very good
(31 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Room, 1 King Bed, Garden View (Botanic, Free Brkfast)

10.0 out of 10
Exceptional
(3 reviews)
  • Park view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed, Accessible (High Floor)

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed (High Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds (High Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Standard Room, 2 Single Beds (High Floor)

9.4 out of 10
Exceptional
(8 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

About the area

Melbourne

Located in Melbourne (Southbank), Holiday Inn Express Melbourne Southbank by IHG is within a 15-minute walk of Collins Street and Crown Casino. .This hotel is 0.7 mi (1.2 km) from Melbourne Convention and Exhibition Centre and 0.6 mi (0.9 km) from Regent Theatre.

What's nearby

  • Southbank Promenade - 2 min walk - 0.2 km
  • Melbourne Arts Centre - 3 min walk - 0.3 km
  • Melbourne Skydeck - 3 min walk - 0.3 km
  • National Gallery of Victoria - 5 min walk - 0.5 km
  • Crown Casino - 14 min walk - 1.2 km

Getting around

  • Flinders Street Station - 7 min walk
  • Melbourne Central Station - 19 min walk
  • Melbourne, VIC (MEB-Essendon) - 23 min drive

Restaurants

  • ‪Ludlow Bar & Dining Room - ‬4 min walk
  • ‪BearBrass - ‬3 min walk
  • ‪Arbory Afloat - ‬8 min walk
  • ‪Ponyfish Island - ‬4 min walk
  • ‪Hophaus - ‬2 min walk

About this property

Holiday Inn Express Melbourne Southbank by IHG

Holiday Inn Express Melbourne Southbank by IHG offers 345 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 345 guestrooms featuring Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a living plant wall, tour/ticket assistance, and a banquet hall.
Satisfy your appetite at Great Room Restaurant, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Great Room Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (AUD 35 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 22 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Eco-friendly cleaning products used
  • Living plant wall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: AUD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Melbourne Southbank by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 1001 reviews
Rating 8 - Good. 287 out of 1001 reviews
Rating 6 - Okay. 81 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Hamer Hall.
Stayed 1 night in Mar 2026

10/10 Excellent

Demetrios

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Feb 2026

10/10 Excellent

Maryanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room service and breakfast was good also
Stayed 5 nights in Feb 2026

10/10 Excellent

Beau

Stayed 1 night in Feb 2026

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very central to Southbank area. Staff were very friendly and helpful. Room was clean, well maintained and quiet and most importantly the bed was comfortable. Very happy with our booking and we will definately be back.
Stayed 1 night in Feb 2026

8/10 Good

Stuart

Stayed 1 night in Feb 2026

6/10 Okay

Isabel

Liked: Cleanliness, staff & service, amenities
Room was good but compact. Breakfast provided. Staff friendly but did not provide later checkout ie 11am - first time this has happened to me.
Stayed 4 nights in Feb 2026

10/10 Excellent

Julie

Stayed 2 nights in Feb 2026

10/10 Excellent

Kate

Liked: Cleanliness, amenities, property conditions & facilities
Great location and nice hotel. Highly recommended
Stayed 4 nights in Feb 2026

6/10 Okay

SHANE

Stayed 1 night in Jan 2026

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities
Everything was great, room, breakfast, location and staff
Stayed 1 night in Feb 2026

8/10 Good

Dawn Marie

Room was ready on a slightly early arrival which was great after a long flight. Side table in room took 3 days to be fully cleaned. Toilet flush which was continuously flushing once reported was fixed same day. Breakfast & reception staff were friendly everyday. Only negative is I could still hear outside traffic even on 11th floor! But great city view so couldn’t complain.
Stayed 11 nights in Feb 2026

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location, room was perfect for us and staff were friendly and helpful. Awesome complimentary breakfast and cheap parking.
Stayed 1 night in Feb 2026

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean room. Bed looked perfect but the way its made is not for sleeping in - had to remake so sheet stayed in place and untuck at bottom so could get in - King doona in cover wrong way but coudnt decide if was on purpose to sit nicer. Breakfast basic but did have hot food - eggs, bacon etc Coffee just ok but option to buy better if someone there
Stayed 2 nights in Feb 2026

6/10 Okay

Emma

Stayed 1 night in Feb 2026

10/10 Excellent

Simone

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Great breakfast. Room to chill and get some work doen after checkout.
Stayed 1 night in Feb 2026

8/10 Good

Senka

Liked: Cleanliness, property conditions & facilities
My door was left open three times by the cleaning staff I reported twice and still happened. Faulty latch Wasn’t too happy my room could have been entered with my belongings there
Stayed 4 nights in Feb 2026

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All good, comfortable bed, great staff, good breakfast. Very happy with stay.
Stayed 6 nights in Jan 2026

6/10 Okay

Douglas, Niagara Falls

Liked: Amenities
Disliked: Cleanliness
Room was not cleaned properly. Shower curtain was moldy at bottom. Bathroom vent was plugged with filth. Shower drain was plugged with hair. Told housekeeper but nothing was remedied.
Stayed 4 nights in Feb 2026

8/10 Good

Kimberley

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, generous space
Stayed 1 night in Feb 2026

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Tidy room, great staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, breakfast was a hit and all staff we met and interacted with were very friendly and helpful
Stayed 1 night in Feb 2026

8/10 Good

Julie

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, we were able to get in our room earlier than usual check in. Staff very nice
Stayed 1 night in Feb 2026

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Feb 2026

8/10 Good

Brad

Liked: Cleanliness, amenities, property conditions & facilities
G
Stayed 2 nights in Jan 2026