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Crowne Plaza Melbourne by IHG

4.5 star property

Photo gallery for Crowne Plaza Melbourne by IHG

Exterior
Property amenity
Standard Room, 1 King Bed (Casino View)
Breakfast, lunch and dinner served
Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1-5 Spencer Street, Docklands, VIC, 3008
  • Place, Crown Casino
    ‪2 min walk‬
  • Place, Melbourne Convention and Exhibition Centre
    ‪2 min walk‬
  • Place, SEA LIFE Melbourne
    ‪3 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, River View (High Floor)

Standard Room, 1 King Bed, River View (High Floor)

Standard Room, 1 King Bed, River View (High Floor)

8.8 out of 10
Excellent
(15 reviews)
  • River view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(60 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | View from room

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, River View

View from room

Standard Room, 2 Double Beds, River View

9.2 out of 10
Wonderful
(79 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(40 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, River View

8.6 out of 10
Excellent
(19 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Casino View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Casino View)

9.4 out of 10
Exceptional
(9 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (High Floor, Casino View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (High Floor, Casino View)

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

View from room

Premium Room

8.6 out of 10
Excellent
(4 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Melbourne

With a stay at Crowne Plaza Melbourne by IHG, you'll be centrally located in Melbourne, steps from Melbourne Convention and Exhibition Centre and within a 5-minute walk of Crown Casino. .This luxury hotel is 0.7 mi (1.1 km) from SEA LIFE Melbourne and 0.7 mi (1.1 km) from DFO South Wharf.

What's nearby

  • Crown Casino - 2 min walk - 0.2 km
  • Melbourne Convention and Exhibition Centre - 2 min walk - 0.2 km
  • SEA LIFE Melbourne - 3 min walk - 0.3 km
  • DFO South Wharf - 7 min walk - 0.6 km
  • Marvel Stadium - 12 min walk - 1.0 km

Getting around

  • Southern Cross Station - 8 min walk
  • Flagstaff Station - 18 min walk
  • Melbourne Airport (MEL) - 26 min drive

Restaurants

  • ‪Kingpin Bowling - ‬5 min walk
  • ‪Jackpot Bar - ‬4 min walk
  • ‪Lumia - ‬3 min walk
  • ‪Langlands Restaurant & Bar - ‬4 min walk
  • ‪The Boatbuilders Yard - ‬5 min walk

About this property

Crowne Plaza Melbourne by IHG

Crowne Plaza Melbourne by IHG offers 432 accommodations with espresso makers and safes. Beds feature premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 432 guestrooms featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Enjoy local and international cuisine at Ottie's, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Melbourne? This hotel has 12949 square feet (1203 square meters) of space consisting of a conference center and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:30 AM.
Ottie's - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Dive Bar - This bar specializes in local cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Pow Wow - This coffee shop serves breakfast, brunch, and light fare. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 45 per night); discounts available
  • Secured, covered parking on site (AUD 45 per night)
  • Secured, covered valet parking on site (AUD 80 per night; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; AUD 40 to 42 for adults and AUD 25 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dive Bar
  • Ottie's
  • Pow Wow

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Conference centre (12,949 square foot of space)
  • Coworking space

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 40 to 42 for adults, and AUD 25 to 25 for children
  • Covered self parking fee: AUD 45 per night
  • Covered valet parking fee: AUD 80 per night (in/out privileges)
  • Nearby parking fee: AUD 45 per night (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Crowne Plaza Hotel Melbourne
Crowne Plaza Melbourne
Melbourne Crowne Plaza
Crowne Plaza Melbourne Hotel Melbourne
Crowne Plaza Melbourne Hotel

Crowne Plaza Melbourne by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1003 reviews
Rating 8 - Good. 246 out of 1003 reviews
Rating 6 - Okay. 74 out of 1003 reviews
Rating 4 - Poor. 36 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Sarah

Liked: Cleanliness
Great location, friendly staff Ana great breakfast,
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Zoe

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and staff were fantastic.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lisa-Maree

Liked: Cleanliness, property conditions & facilities
Staff lovely great location
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, comfortable beds and very accommodating staff
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Ashley

Nice room good breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and we enjoyed the river view!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tiberiu

Liked: Cleanliness, property conditions & facilities
Location, breakfast, cleanliness 10/10
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hariklia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms..wonderful staff..easy access to the city and breakfast was amazing.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities
Check in process was quick and easy. Room was comfortable and clean and buffet breakfast was very ample.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities
Clean room, great location, quiet and friendly staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean, very comfy bed and pillows. Great location for our 1 night stay. Staff pleasant. Easy to check in/out.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Chantelle

Liked: Cleanliness, staff & service, amenities
Everything was fantastic.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Vicki

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, comfortable and close to all amenities
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Tamara Bianca

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous location, helpful friendly staff, great views over the river. Loved the Antipodes range in the bathroom.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Sharmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 2 nights very clean hotel close walking distance to everything .breakfast was good selection and great view of Southbank and friendly staff will recommend staying here .
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, amenities
perfect location for the AO
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service & made the stay so good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and staff. Room very clean and premium.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Aniruddh

Liked: Cleanliness, staff & service, amenities
Amazing staff and facilities
Stayed 1 night in Dec 2025
Verified

8/10 Good

Benjie Jude

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and staff were friendly. Thank you… ideal location if you want to explore the CBD area
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, amenities
We had a great view of the city and the room was spacious and clean. Carpet has seen better days and the room gets a bit hot at night (not sure what was going on with the aircon); otherwise, all good. Will stay there again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay we have had in Melbourne
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice buffet breakfast, updated guest rooms. I would definitely stay there again and recommend to others.
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Trustmore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very pleasant stay and love staff you got there.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Great location and the room was fantastic. quiet and excellent shoer and facilities
Stayed 3 nights in Nov 2025