Imagine Marco

4.0 star property

Photo gallery for Imagine Marco

Outdoor pool
Two Bedroom Junior Sky Apartment | Living area
One Bedroom Sky Apartment
Two Bedroom Sky Apartment | Balcony
Executive Two Bedroom Apartment | Private kitchen

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Pool
  • Dryer
  • Barbecue grill
  • Gym
  • Washer

Explore the area

Map
42-48 Balston Street, Southbank, VIC, 3009
  • Crown Casino
    ‪12 min walk‬
  • Marvel Stadium
    ‪3 min drive‬
  • Melbourne Central
    ‪4 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Similar properties

About the area

Melbourne

Located in Melbourne (Southbank), Imagine Marco is within a 5-minute drive of Crown Casino and SEA LIFE Melbourne. .This aparthotel is 1.1 mi (1.8 km) from Hosier Lane and 1.4 mi (2.3 km) from Fed Square.

What's nearby

  • Crown Casino - 12 min walk - 1.0 km
  • Marvel Stadium - 3 min drive - 2.4 km
  • Melbourne Central - 4 min drive - 2.4 km
  • Melbourne Cricket Ground - 4 min drive - 3.7 km
  • Bourke Street Mall - 5 min drive - 2.9 km

Getting around

  • Flagstaff Station - 3 min drive
  • Flinders Street Station - 16 min walk
  • Melbourne Airport (MEL) - 22 min drive

Restaurants

  • ‪KFC - ‬14 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Hungry Jack's - ‬12 min walk
  • ‪My Goodness - ‬4 min walk
  • ‪The Cloakroom - ‬6 min walk

About this property

Imagine Marco

Aparthotel with a fitness center, near Crown Casino
Imagine Marco offers 176 accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. 55-inch flat-screen televisions come with digital channels. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 176 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. 55-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and separate sitting areas.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This aparthotel also features complimentary wireless internet access, concierge services, and barbecue grills.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Languages

Chinese (Mandarin), English

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch flat-screen TV with digital channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Meeting room

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 176 units
  • 2 buildings
  • 39 floors
  • Built in 2016
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The general deposit is payable by credit card on the date of arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for AUD 20.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 20.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Imagine Marco Apartment Southbank
Imagine Marco Apartment
Imagine Marco Southbank
Imagine Marco Southbank
Imagine Marco Aparthotel
Imagine Marco Aparthotel Southbank

Imagine Marco Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 908 out of 1822 reviews
Rating 8 - Good. 587 out of 1822 reviews
Rating 6 - Okay. 207 out of 1822 reviews
Rating 4 - Poor. 68 out of 1822 reviews
Rating 2 - Terrible. 52 out of 1822 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dilek

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Geoff

Travelled with family
Liked: Room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment conveniently located in the city!
Stayed 5 nights in Feb 2025

4/10 Poor

Tessa

Disliked: Cleanliness
Housekeeping didn’t come clean the room the first couple of days. On the last night it rained and the bedroom smelt very mouldy. Pillows weren’t the best. However the view was really nice from the 35th floor.
Stayed 4 nights in Feb 2025

10/10 Excellent

Kane

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Kelli

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Room comfort
Disliked: Cleanliness

Great views and a decent stay

The view from the hotel was amazing. The beds were comfy and the shower was good. However, the kitchen needs a deep clean and the hotel was in average shape. It’s an odd place - half hotel and half apartments with full-time residents. The pool area is much smaller in photos. while there were less than 10 people outside, there was nowhere to sit. Gym was small but good. They also had a mini theatre. I probably would not stay there again due to cleanliness but it did have amazing views.
Stayed 2 nights in Jan 2025

8/10 Good

Stewart D

Liked: Cleanliness, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
It was a great property for a couple nights for me (solo traveler). They allowed me to drop off my bags at the property in the AM when I arrived before the unit was ready (securely behind front desk). Location was excellent for the Australian Open Tennis, walking to Crown Casino and enjoying all the great restaurants in the area. I was very happy with the value! Thanks for a great stay!
Stayed 3 nights in Jan 2025

8/10 Good

Rosemary

Liked: Cleanliness, property conditions & facilities
The views were amazing . But apartment was noisy because of traffic .
Stayed 2 nights in Jan 2025

8/10 Good

Nicole

Stayed 1 night in Jan 2025

8/10 Good

RIK

Travelled with family
Liked: Room comfort
Disliked: Cleanliness

Great Place But Service Could Be Better!

A great place to stay thats close to the CBD and walking distance to some great places. Amazing views even though we weren't that high up. Great that there's a Woolworths and Cafe a few minutes walk away, as theres no facilties at the hotel other than self catering. There's also no support with luggage so be prepared to move it around yourself, including the stairs to enter. There is a small lift near the entrance but its super slow. The place wasn't as clean as we'd liked either, as there was this white powdery dust everywhere and on top of things.
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Good choice

Good location for the price, amazing views and good facilities in the apartment
Stayed 4 nights in Jan 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Overall the property was good. A little bit of road noise. Convenient to Woolworths, 6 minute walk to Crown . Tran stop close by.
Stayed 4 nights in Jan 2025

10/10 Excellent

Cameron

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Star

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

William

Disliked: Cleanliness
There was a build up of food grime on the kitchen tap, the sink was not clean, the crockery was dirty, the microwave could not be easily used because it is tucked away behind the cooktop, the bed mattress was so worn, it sagged into the middle and worst of all, the hotel is positioned directly next to one of Melbourne’s busiest freeways - no window or external door is double-insulated resulting in extraordinary traffic noise. I will never stay again nor will I recommend this hotel
Stayed 1 night in Jan 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location being across from Woolworths and BWS. Great price and view for New Year’s Eve. Only and I mean only downside of this hotel being no parking and street parking only having a 3 hour meter.
Stayed 2 nights in Dec 2024

8/10 Good

Humphrey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The location of the hotel is convenient. There are public transportation nearby or walk to downtown is 15 mins. There are grocery store and restaurants nearby.
Stayed 5 nights in Dec 2024

8/10 Good

Eden

Stayed 1 night in Dec 2024

8/10 Good

Nicholas

Travelled with partner
Liked: Amenities, property conditions & facilities
Our first room had a very noisy ventilation fan. We moved to a second room which resolved the fan problem. Very nice room although let down by not being very clean. Hair on the toilet and oil splatters over the overhead cupboards in the kitchen. No soap in the shower dispenser and the shampoo dispenser broken. Things were quickly attended to when raised. Very nice hotel overall, just let down by the cleaning. The pool and bbq area was excellent.
Stayed 2 nights in Dec 2024

8/10 Good

Veronica

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Stayed 3 nights in Oct 2024

8/10 Good

Jane

Travelled with family
Liked: Amenities
Emmanuel was very good
Stayed 8 nights in Nov 2024

6/10 Okay

Jacqueline Lee

Travelled with partner
Liked: Amenities
This apartment is a bit of a mixed bag. Great location with proximity to Southbank, and terrific views from the 33rd floor Apartment has a balcony but no outdoor furniture. It could also have been cleaner - baked on grime around the gas cooktop burners, and a dried food spill on the arm of the leather couch in the living room. Fridge, microwave and rest of apartment was fine though. Kitchen layout is awkward with microwave in a bench recess that means the door only half opens before jamming against the side of the cooktop. Annoying and also dangerous for getting hot things out. Good and effective AC, but it made a high pitched whine that was annoying. Bedroom was a real squeeze, with not enough room at the foot of the bed to get past without bumping into the wall mounted tv, and the bed was uncomfortably soft. Good pillows though. Bathroom was clean and functional, but I don't recommend the clothes washer/dryer for drying items eg towels if you need them any time soon. 3 hours to dry 4 towels. Pool area was lovely but no towels available there, and very limited seating. Pool is quite small too - a lap pool that is 1.2m deep all along, and really only wide enough for 1-2 people to swim in at a time and no place to sit in the water or pool enclosure itself, so not really suitable for anyone with young kids. Overall it wasn't bad for a few days and nights and the location is great, but will probably look for something better next time we go to Melbourne.
Stayed 2 nights in Nov 2024