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Novotel Melbourne on Collins

Hotel Class
4.5 out of 5

Information

Reviews

4.2 / 5Very Good
3,064 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Bourke Street Mall
    5 min walk
  • Popular Location
    Eureka Tower
    8 min walk
  • Popular Location
    Melbourne Central
    9 min walk
  • Airport
    Melbourne, VIC (MEL-Tullamarine)
    20 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Deluxe King Room

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Twin Room

    Room Amenities

    • Sleeps 4
    More details
  • Junior Suite

    Room Amenities

    • Sleeps 4
    More details
  • Family Suite

    Room Amenities

    • Sleeps 5
    More details

About this area

Melbourne

Located in Melbourne, Novotel Melbourne on Collins is in the city center and connected to a shopping center. Melbourne Arts Centre and Her Majesty's Theatre are cultural highlights, and some of the area's popular attractions include SEA LIFE Melbourne and Melbourne Zoo. Consider Flinders Lane for a night out, and don't miss Melbourne Star Observation Wheel if you're traveling with kids. Our guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Popular Location
    Bourke Street Mall - 5 min walk
  • Popular Location
    Eureka Tower - 8 min walk
  • Popular Location
    Melbourne Central - 9 min walk
  • Popular Location
    National Gallery of Victoria - 12 min walk
  • Popular Location
    SEA LIFE Melbourne - 12 min walk

Getting around

  • Flinders Street Station - 6 min walk
  • Melbourne Central Station - 10 min walk
  • Melbourne, VIC (MEL-Tullamarine) - 20 min drive

Restaurants

  • Lane Restaurant – Restaurant with a bar offering local cuisine. Serves breakfast, brunch, and lunch, happy hour available. Kids' menu available.
  • Lane Cafe and Bar – Café with a bar. Serves breakfast, brunch, and lunch.

About this property

Novotel Melbourne on Collins

This smoke-free hotel features a restaurant, an indoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a 24-hour business center are onsite. All 380 soundproofed rooms feature WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests can also appreciate conveniences like sitting areas and refrigerators.

Policies

Check-in

Check-in between 2 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 35 for adults and AUD 0 for children (approximately)
  • Fee for in-room wireless Internet: AUD 0 per stay (rates may vary)
  • Valet parking fee: AUD 49.00 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Pool access available from 6 AM to 10 PM.The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Free WiFi in public areas has a 5-device limit.

Property is also known as

  • Novotel Melbourne Collins Hotel
  • Novotel Collins Hotel
  • Novotel Melbourne Collins
  • Novotel Collins
  • Novotel Melbourne On Collins Hotel Melbourne
  • Melbourne Novotel
  • Accor Melbourne On Collins

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 0 per stay)
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transportation

  • Valet parking: AUD 49.00 per night

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: AUD 35 for adults and AUD 0 for children
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Japanese
  • Korean
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center (7016 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Climate control (heating)
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Nearby activities

Activities

  • Bicycle rentals

Where to eat

  • Lane Restaurant – Restaurant with a bar offering local cuisine. Serves breakfast, brunch, and lunch, happy hour available. Kids' menu available.
  • Lane Cafe and Bar – Café with a bar. Serves breakfast, brunch, and lunch.
4.2

Very Good

5 - Excellent
1,339
4 - Good
1,262
3 - Okay
306
2 - Mediocre
108
1 - Poor
49
4.4
Cleanliness
4.4
Service and Staff
4.0
Amenities
4.1
Property condition

3/5

Reception was efficient but left bags to be taken to room while we went out . No bags on return. Called reception. Told they were coming. Waited 40 minutes and went and got them myself. Very old,outdated rooms.we had a junior suite that needed new carpet,new towels, more pillows - 3 pillows only - soft, medium,hard. Too bad if you wanted two of the same. Toiletries in the bathroom had not been checked..two were empty but with lids on. Only light option was all on or one small lamp. No information at check in about connecting to wifi, in room dining. Had to figure it out...all on the Accor channel on the TV. Only plus for us was a good breakfast. Lots of choices. Good location but we'll never stay there again.

Stayed 1 night in Aug. 2019

4/5 Good

I didn’t like the original room I was assigned at check-in: dark & claustrophobic. But staff kindly moved me to another with a lovely aspect & natural light.

Stayed 3 nights in Aug. 2019

3/5

Indoor pool was too cold for the kids and shabby to get in.

Stayed 1 night in Jul. 2019

3/5

This traveller didn’t leave comments with their review
Stayed 3 nights in Jul. 2019

5/5 Excellent

Nine out of ten

Loved the location and every staff member we came across were always very pleasant.

Stayed 4 nights in Jul. 2019

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