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Novotel Melbourne South Wharf

4.0 star property

Photo gallery for Novotel Melbourne South Wharf

Aerial view
Lunch and dinner served, Italian cuisine
Exterior
Business centre
Standard Double Room, 2 Double Beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
7 Convention Centre Place, South Wharf, VIC, 3006
  • Melbourne Convention and Exhibition Centre
    ‪1 min walk‬
  • Crown Casino
    ‪8 min walk‬
  • Marvel Stadium
    ‪16 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪23 min drive‬

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About the area

Melbourne

With a stay at Novotel Melbourne South Wharf in Melbourne (South Wharf), you'll be steps from Melbourne Convention and Exhibition Centre and 8 minutes by foot from Crown Casino. .This hotel is 0.6 mi (0.9 km) from Collins Street and 0.7 mi (1.1 km) from SEA LIFE Melbourne.

What's nearby

  • Melbourne Convention and Exhibition Centre - 1 min walk - 0.1 km
  • Crown Casino - 8 min walk - 0.7 km
  • Collins Street - 11 min walk - 1.0 km
  • Marvel Stadium - 16 min walk - 1.3 km
  • Melbourne Central - 5 min drive - 4.2 km

Getting around

  • Flagstaff Station - 4 min drive
  • Southern Cross Station - 16 min walk
  • Melbourne Airport (MEL) - 23 min drive

Restaurants

  • ‪DFO Food Court - ‬3 min walk
  • ‪The Boatbuilders Yard - ‬7 min walk
  • ‪Munich Brauhaus - ‬3 min walk
  • ‪BangPop - ‬3 min walk
  • ‪The Melbourne Cellar Door - ‬3 min walk

About this property

Novotel Melbourne South Wharf

Riverfront hotel with a restaurant connected to the convention center in Melbourne
Novotel Melbourne South Wharf offers 347 air-conditioned accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. A pillow menu is available. 50-inch LED televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 347 air-conditioned rooms featuring LED televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy Italian cuisine at MR. Carpano Dining & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
MR. Carpano Dining & Bar - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Allora-Espresso + Dessert - Onsite café. Open daily.
Mr Capano Bar - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, French, Hindi, Korean, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: AUD 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Allora-Espresso + Dessert
  • Mr Capano Bar
  • MR. Carpano Dining & Bar

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Lift (168 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 26 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: AUD 200 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 45 per person
  • Self parking fee: AUD 50 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Breakfast fees apply only to guests age 12 and older.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Melbourne South Wharf Hotel
Novotel Melbourne Wharf Hotel
Novotel Melbourne Wharf Wharf
Novotel Melbourne South Wharf Hotel
Novotel Melbourne South Wharf South Wharf
Novotel Melbourne South Wharf Hotel South Wharf

Novotel Melbourne South Wharf Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 672 out of 1006 reviews
Rating 8 - Good. 224 out of 1006 reviews
Rating 6 - Okay. 66 out of 1006 reviews
Rating 4 - Poor. 22 out of 1006 reviews
Rating 2 - Terrible. 22 out of 1006 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing!
Stayed 1 night in Apr 2025

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities
My Stay at the Novotel was good, however at 5.30am I encounter very little Hot water in the Shower. It took a good 10minutes to finally come good. The following day I was aware of this so turned the shower on ahead of hoping in. I was on the 14th Floor so whether there is a water delay it maybe something you want to check out. Other than that, the Staff were pleasant, and I enjoyed my stay. I was attending an Exhibition & Conference, so location is brilliant. Thank you and I would recommend the Novotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Great proximity to south bank.
Stayed 1 night in Feb 2025

10/10 Excellent

Jarrad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow we had great viewing our room of Melbourne, great price for quality. I will be recommending Novotel South Wharf to my friends.
Stayed 1 night in Feb 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Damian

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
See above
Stayed 1 night in Feb 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
I would have appreciated a spare/another blanket as the one provided wasn't enough to keep me warm.
Stayed 1 night in Feb 2025

10/10 Excellent

Manda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

2/10 Terrible

David

Disliked: Staff & service
No quality room service. Very misleading advertising.
Stayed 6 nights in Feb 2025

10/10 Excellent

Owen

Stayed 1 night in Feb 2025

8/10 Good

Michael

Stayed 3 nights in Feb 2025

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay again

The room was comfortable and the staff were super friendly and helpful. Dinner at the property was nice and the services was second to none. Breakfast wasn’t the best but still ok.
Stayed 1 night in Feb 2025

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Everything was super clean and comfortable and the staff were fantastic! Will be staying here again
Stayed 1 night in Feb 2025

10/10 Excellent

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the fact that when we arrived early and asked to leave our bags at the hotel until normal check in time, that we were offered our room as it was ready
Stayed 1 night in Jan 2025

10/10 Excellent

Seungwoo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate hotel with great view. Staff courtesy is the BEST in Melbourne which makes me to come back.
Stayed 1 night in Feb 2025

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good convenient spot, nice rooms.
Stayed 1 night in Jan 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Joel

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mehsen

Stayed 1 night in Dec 2024

10/10 Excellent

Rod

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well positioned in city basically on the river, ample food options.
Stayed 1 night in Jan 2025

6/10 Okay

Brooke

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Breakfast was unorganised, staff were not pleasant to deal with
Stayed 1 night in Jan 2025