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Oaks Melbourne on Collins Suites

4.5 star property

Photo gallery for Oaks Melbourne on Collins Suites

Exterior
Premium bedding, desk, blackout curtains, soundproofing
Premium bedding, desk, blackout curtains, soundproofing
Premium bedding, desk, blackout curtains, soundproofing
Premium bedding, desk, blackout curtains, soundproofing

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Kitchen
  • Housekeeping
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

Map
480 Collins Street, Melbourne, VIC, 3000
  • Collins Street
    ‪1 min walk‬
  • Crown Casino
    ‪11 min walk‬
  • Melbourne Central
    ‪14 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪27 min drive‬

Similar properties

Desk, soundproofing, iron/ironing board, cots/infant beds

Oaks Melbourne on Market Hotel

  • Pool
  • Hot tub
  • Kitchen
  • Free WiFi
4.3 out of 5, Excellent, (4561)
The price is AU$172
for 1 room
includes taxes & fees
2 June - 3 June
Oaks Melbourne on Market Hotel

About the area

Melbourne

With a stay at Oaks Melbourne on Collins Suites, you'll be centrally located in Melbourne, steps from Collins Street and 11 minutes by foot from Melbourne Convention and Exhibition Centre. .This aparthotel is 0.6 mi (0.9 km) from Crown Casino and 0.6 mi (1 km) from Marvel Stadium.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Collins Street - 1 min walk - 0.1 km
  • Melbourne Convention and Exhibition Centre - 11 min walk - 0.9 km
  • Crown Casino - 11 min walk - 1.0 km
  • Marvel Stadium - 13 min walk - 1.1 km
  • Melbourne Central - 14 min walk - 1.2 km

Getting around

  • Southern Cross Station - 7 min walk
  • Flagstaff Station - 9 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Royal Stacks - ‬1 min walk
  • ‪The King Hotel - ‬2 min walk
  • ‪Vue De Monde - ‬3 min walk
  • ‪Henry and the Fox - ‬1 min walk
  • ‪The Lui Bar - ‬4 min walk

About this property

Oaks Melbourne on Collins Suites

Aparthotel with a fitness center, steps from Collins Street
Oaks Melbourne on Collins Suites offers 233 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 233 guestrooms, featuring kitchens with refrigerators and microwaves. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access and concierge services.
Take advantage of the aparthotel's room service (during limited hours).
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk.
Room service (during limited hours) is available.

Languages

English, Urdu

Property amenities

Pool/Spa

  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Family friendly

  • Cot: AUD 20 per night

Kitchen

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Limited room service

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • LCD TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Gym
  • Bicycle rentals nearby
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 20 floors
  • 233 units
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 59.0 per night
Cribs (infant beds) are available for AUD 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Studio Rooftop Apartments are accessible by stairs only.

Property is also known as

Oaks Collins
Oaks Collins Aparthotel
Oaks Collins Aparthotel Melbourne
Oaks Collins Melbourne
Oaks Hotel Melbourne
Oaks Melbourne
Oaks On Collins Street Hotel Melbourne
Oaks On Collins Street Melbourne
Oaks Collins Apartment Melbourne
Oaks Collins Apartment
Oaks on Collins
Oaks Melbourne on Collins Hotel
Oaks Melbourne on Collins Suites Melbourne

Oaks Melbourne on Collins Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1124 out of 4188 reviews
Rating 8 - Good. 1634 out of 4188 reviews
Rating 6 - Okay. 861 out of 4188 reviews
Rating 4 - Poor. 390 out of 4188 reviews
Rating 2 - Terrible. 179 out of 4188 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Cheryl

Disliked: Cleanliness, property conditions & facilities
It was my worst stay i have ever had in Melbourne. Oaks ruined our trip which was dreadful. They gave the room i booked to someone else and gave us a disgusting room. I booked a room with 1 bed in it instead we got a room that they jammed 2 beds in making it too restricted. The bathroom was no bigger than a cupboard. Shower was unsafe drain rocked back and forth under your feet which made it very unsafe. The water pressure was so low it was disgraceful. There was a sign in bathroom that said to hang towels on towel rack there was no rail you could see signs of where it had originally been fitted to the wall just above small basin. Also the water in the toilet ran fully for the full time we were there and was so loud. Went to put our valuables in the safe and it didnt work. Then we went to look at the pool for a swim and it was empty and closed. We were so upset when we told the front desk about it that he showed no sign of giving a damn. We asked to cancel another night we were going to stay on the 30th before flying home on 31st Once we checked out and my partner went to collect car from secure parking and we were half way to our trip to Albury we realised we were charged an additional $180 for parking when i had already been charged for parking when we checked in. We want the $180 refunded and a partial refund for our stay which is only fair i believe. I would never recommend the Oaks to anyone or stay there ever again. I am also waiting for my full refund for the 30th
Stayed 2 nights in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Staff are lovely
Stayed 2 nights in Feb 2025

8/10 Good

Peter

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Martyn, Brisbane

Disliked: Cleanliness
The property is tired and my room needed a deep clean. I've stayed at this property before, when it was a bit fresher but I'll never stay again. The common areas were fine. I got treated like an idiot on check-in as my booking didn't come up on their "fast food" check-in screen. Three people at the check-in kiosk and they insisted I use the screen. I will research better properties in the future. The hotel is in a great location but there are more choices in the area. Saving grace was the grocery store a few doors down and also an amazing burger place almost next door.
Stayed 3 nights in Feb 2025

8/10 Good

Dwayne

Liked: Cleanliness, property conditions & facilities
It was great 👌
Stayed 3 nights in Feb 2025

8/10 Good

Danny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service. Our room got upgraded for free by the front desk. Nice clean easy room to stay in with a good view from the 19th floor balcony.
Stayed 1 night in Feb 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was clean modern great location Every thing was great
Stayed 2 nights in Feb 2025

10/10 Excellent

Angela

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Courteous and friendly. Clean spacious rooms
Stayed 1 night in Feb 2025

10/10 Excellent

Daphne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Julieanne

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Karl

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, very clean and so central to everything. Car parking is 5 min walk which is the only downfall and no pool but definately recommend this value for money hotel. I've now stayed 3 times and would go back again.
Stayed 2 nights in Feb 2025

8/10 Good

Cleo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Catherine, Logan Village

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great apartment style hotel in excellent location
Stayed 1 night in Feb 2025

6/10 Okay

Bronaugh

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

June

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very very small bathroom we were only there one night so not a real problem but would be hard for longer stays because the entire floor got wet when you had a shower and no room to put anything
Stayed 1 night in Feb 2025

6/10 Okay

Abbey

Travelled with partner
Located in CBD so was easy to get around via walking/tram. Room was very average and not worth the price we paid. Mould clearly visible on the air conditioning unit (which was working but broken) toothpaste on the wall in the bathroom from previous guests. The couch in our room was not something I would sit on, it was gross looking, very dirty. We had an interior room that oddly has a window looking out into the hotel corridor/facing the door to another room. Obviously kept it shut but made the room feel dark and closed in. The lighting was also poor in the room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was perfect. Staff were very helpful as our first night we arrived at 3am. However our room had a smell of smoke which reception swiftly moved us to an upgraded room. The room was clean and had all the amenities needed. WiFi was down for an evening which was unfortunate but nothing anyone could do. Overall, clean and helpful hotel.
Stayed 8 nights in Jan 2025

10/10 Excellent

Breno

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Donna

The smell from the bathroom plumbing was unbearable.. awful. Made the stay very uncomfortable. The rest of the one bedroom apartment was clean, tidy and great location & service.
Stayed 1 night in Jan 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities
Good location
Stayed 3 nights in Jan 2025

6/10 Okay

Stephen

Travelled with family
Stayed 7 nights in Jan 2025

8/10 Good

Glen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025