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Mount Royal Hotel

3.0 star property

Photo gallery for Mount Royal Hotel

Outdoor spa tub
Outdoor spa tub
Executive lounge
Exterior
Lunch, dinner, brunch served; American cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Air conditioning

Explore the area

View map
138 Banff Avenue, Banff, AB, T1L 1A7
  • Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Banff National Park Information Centre
    ‪5 min walk‬
  • Banff Centre for Arts and Creativity
    ‪8 min walk‬

Room options

View all photos for Centennial Room (1 King)

1 bedroom, hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (1 King)

9.2 out of 10
Wonderful
(55 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Centennial Room (2 Queen)

1 bedroom, hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (2 Queen)

9.2 out of 10
Wonderful
(128 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Heritage)

1 bedroom, hypo-allergenic bedding, in-room safe, iron/ironing board

Room (Heritage)

8.6 out of 10
Excellent
(122 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room Selected at Check In

1 bedroom, hypo-allergenic bedding, in-room safe, iron/ironing board

Room Selected at Check In

  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

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About the area

Banff

With a stay at Mount Royal Hotel, you'll be centrally located in Banff, within a 5-minute walk of Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. .This ski hotel is 0.7 mi (1 km) from Banff Centre for Arts and Creativity and 2.8 mi (4.6 km) from Banff Gondola.

What's nearby

  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.3 km
  • Banff National Park Information Centre - 5 min walk - 0.4 km
  • Banff Centre for Arts and Creativity - 8 min walk - 0.7 km
  • Fairmont Banff Springs Bowling Centre - 3 min drive - 1.4 km
  • Tunnel Mountain - 7 min drive - 1.8 km

Getting around

  • Banff Station - 10 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Banff Avenue Brewing Co - ‬2 min walk
  • ‪BeaverTails - ‬1 min walk
  • ‪Park Distillery - ‬2 min walk
  • ‪Cows - ‬1 min walk

About this property

Mount Royal Hotel

Mountain ski retreat with 2 hot tubs and restaurant
Mount Royal Hotel offers 133 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

2 hot tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 133 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
After a day on the slopes, relax in one of the 2 hot tubs. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage. You'll be on the slopes in no time with the ski shuttle (surcharge).
Enjoy a satisfying meal at Brazen serving guests of Mount Royal Hotel. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Brazen - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Cascade Lounge - Onsite bar. Open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered parking on site (CAD 10 per night)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 22 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brazen
  • The Cascade Lounge

Things to do

  • 2 hot tubs
  • Bicycle storage
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1908
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: CAD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 22 for adults, and CAD 10 to 10 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self parking fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Mount Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 847 out of 1335 reviews
Rating 8 - Good. 319 out of 1335 reviews
Rating 6 - Okay. 109 out of 1335 reviews
Rating 4 - Poor. 36 out of 1335 reviews
Rating 2 - Terrible. 24 out of 1335 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

KUSHAN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful front desk staff...Great location, surrounded by beautiful hills, and walk in to down town shopping/food locations....
Stayed 1 night in May 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service. No hot water and heat wasn't working as well. When i brought that up to the staff on my way out after a 1 night stay, she said best she could do was offer free parking. There are many hotels around, book elsewhere 100%
Stayed 1 night in May 2025

6/10 Okay

Sarah

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
On arrival the lady at the desk was not particularly welcoming. We then got into the room to find an interconnecting door to the room next door. I walked straight into next doors room not realising it wasn’t part of ours as they were in the bathroom, as they had their side open. I was told by the woman on front desk that this is standard in Canada and she was really quite rude, she tried to reassure me they couldn’t get into ours, but I hardly slept due to this and really noisy air con that stops and starts throughout the night. Great location and Banff is stunning, but I’d probably stay elsewhere next time.
Stayed 2 nights in May 2025

8/10 Good

Navdeep

Travelled with family
Liked: Cleanliness, staff & service

Overall good downtown property

It was a perfect location in the heart of downtown. Few things lacking in the room like a place to keep and open luggage, microwave and smart TV.
Stayed 1 night in May 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and simple stay
Stayed 2 nights in May 2025

6/10 Okay

Angelina

Stayed 2 nights in May 2025

10/10 Excellent

Tze

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really central location, easy to explore Banff without the need for a vehicle. We were there during shoulder season and found parking in the lot by the hotel. Rooms were clean and comfortable. Some rooms are a walk and involves stairs, something to keep in mind for those who are less mobile. We definitely recommend this hotel and will be back!
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a neat hotel to stay at. Cool areas to hang out in the hotel like the rooftop lounge, and the small museum and library. We enjoyed a great meal at the restaurant in the hotel.
Stayed 1 night in May 2025

6/10 Okay

Melanie

Business traveller
Liked: Room comfort
Stayed 3 nights in Apr 2025

8/10 Good

ERIKA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much and will be going back soon.
Stayed 2 nights in May 2025

10/10 Excellent

Antonios

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 3 nights in May 2025

6/10 Okay

Masresha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Yvonne

Stayed 1 night in Mar 2025

10/10 Excellent

Brittney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and view from the hot tub
Stayed 2 nights in May 2025

10/10 Excellent

Dylan, calgary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Walking distance close to everything
Stayed 1 night in May 2025

8/10 Good

Laura Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Would stay again
Stayed 2 nights in May 2025

10/10 Excellent

ShaoCheng

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent stay at the property. Everything was good and clean, however, we wish the Cascade Lounge (the pool) would open longer rather than closing at 10pm.
Stayed 1 night in May 2025

10/10 Excellent

Sudeshna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great location!
Stayed 3 nights in Apr 2025

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome rooms!!
Stayed 1 night in May 2025

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice. Situated in the heart of Banff, shopping, dining and trails are very easily accessible. Had a great time!! Will be back again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Place for my Visit

Lovely place to stay within walking distance of everytbing you need. Restaurant on-site that had delicious breakfast with windows looking out over the town and mountains. Willbe staying there again on my next trip!
Stayed 3 nights in Mar 2025

10/10 Excellent

Aaron, Eckville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, convenient property, very clean and nice staff. We’ll be back!
Stayed 1 night in Apr 2025

10/10 Excellent

Janell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Rehan Saeed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025