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Mount Royal Hotel

3.0 star property

Photo gallery for Mount Royal Hotel

Outdoor spa tub
Exterior
Lunch, dinner, brunch served; American cuisine
Centennial Room (2 Queen)
Executive lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Air conditioning

Explore the area

Map
138 Banff Avenue, Banff, AB, T1L 1A7
  • Banff Lake Louise Tourism Bureau
    ‪4 min walk‬
  • Banff National Park Information Centre
    ‪4 min walk‬
  • Banff Centre for Arts and Creativity
    ‪13 min walk‬

Room options

View all photos for Centennial Room (1 King)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (1 King)

  • Mountain view
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Centennial Room (2 Queen)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (2 Queen)

  • Mountain view
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Heritage)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room (Heritage)

  • Sleeps 2
  • 1 King Bed

View all photos for Room Selected at Check In

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room Selected at Check In

  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

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  • Pet-friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1659)
The price is AU$527
for 1 room
includes taxes & fees
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About the area

Banff

With a stay at Mount Royal Hotel, you'll be centrally located in Banff, within a 5-minute walk of Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. .This ski hotel is 0.7 mi (1 km) from Banff Centre for Arts and Creativity and 2.8 mi (4.6 km) from Banff Gondola.

What's nearby

  • Banff Lake Louise Tourism Bureau - 4 min walk - 0.4 km
  • Banff National Park Information Centre - 4 min walk - 0.4 km
  • Banff Centre for Arts and Creativity - 13 min walk - 1.1 km
  • Tunnel Mountain - 4 min drive - 1.9 km
  • Fairmont Banff Springs Bowling Centre - 4 min drive - 1.9 km

Getting around

  • Banff Station - 10 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Evelyn's Coffee Bar - ‬1 min walk
  • ‪Banff Ave Brewing Co - ‬2 min walk
  • ‪BeaverTails - ‬1 min walk
  • ‪Park Distillery - ‬2 min walk

About this property

Mount Royal Hotel

Mountain ski retreat with 2 hot tubs and restaurant
Mount Royal Hotel offers 133 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

2 hot tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 133 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
After a day on the slopes, relax in one of the 2 hot tubs. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage. You'll be on the slopes in no time with the ski shuttle (surcharge).
Enjoy a satisfying meal at Brazen serving guests of Mount Royal Hotel. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Brazen - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Cascade Lounge - Onsite bar. Open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered parking on site (CAD 10 per night)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 22 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brazen
  • The Cascade Lounge

Things to do

  • 2 hot tubs
  • Bicycle storage
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1908
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: CAD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 22 for adults, and CAD 10 to 10 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self parking fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Mount Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 857 out of 1329 reviews
Rating 8 - Good. 313 out of 1329 reviews
Rating 6 - Okay. 104 out of 1329 reviews
Rating 4 - Poor. 33 out of 1329 reviews
Rating 2 - Terrible. 22 out of 1329 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay
Stayed 6 nights in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great stay - love the outdoor hot tub after skiing, though only one working and 4 person limit obviously creates an issue. Restaurant was very good for breakfast. Great lication, nice room, all in all nice stay.
Stayed 2 nights in Jan 2025

8/10 Good

Lauren

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The hotel is in a great location and is nice inside however the walls are extremely thin so we could hear everything from inside and outside all night. In addition, unfortunately one of the hot tubs was out of service and we were only notified the day before arriving so could not switch our hotels as this was one of the reasons we booked this hotel. They also did not have a process for using the one hotel (max 4 guests) so we were often just sitting waiting to use it along with lots of other people.
Stayed 4 nights in Jan 2025

4/10 Poor

Angelo, Otonabee

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was my favourite hotel for quite sometime I’ve stayed here three times previously and was there a few years ago and it is apparent that the building has aged and weathered. Only one hot-tub was functioning and though our towels were replaced when we requested a room cleaning nothing else was touched. Likely will not return to this hotel.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the ONLY place we will stay in Banff. For the location, the quality of the rooms ,,, it is just the best bang for the buck. PERIOD
Stayed 4 nights in Feb 2025

10/10 Excellent

Faith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful hotel! The rooftop hotubs were perfect after a day of activity
Stayed 7 nights in Nov 2024

10/10 Excellent

Duane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Mount Royal is well situated for easy walkable access to the townsite. There’s Plenty of parking available, even for oversized vehicles. Brazen restaurant offers a very reasonably priced Date Nite Wednesday with a fantastic set menu.
Stayed 2 nights in Feb 2025

10/10 Excellent

DECLAN

Stayed 2 nights in Jan 2025

8/10 Good

Paul

Stayed 1 night in Jan 2025

4/10 Poor

Lorie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Really dated, carpet needs replaced, one hot tub is down,
Stayed 2 nights in Jan 2025

8/10 Good

Danielle

Liked: Cleanliness, staff & service
Great location, clean rooms. One of the hot tub was out of order making it impossible to use given high demand.
Stayed 3 nights in Jan 2025

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean room. Comfortable beds Parking very limited.
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrea

Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Stayed 2 nights in Jan 2025

8/10 Good

Sarah

Liked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

greta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

NI WAI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Geneviève

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Lovely views. Well appointed rooms. Second time staying at this hotel. Will br back!
Stayed 1 night in Jan 2025

6/10 Okay

Hayley

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
We didn’t have the best experience here. The staff could definitely be friendlier. We won’t be returning.
Stayed 1 night in Jan 2025

10/10 Excellent

Jennyfer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the convenience of where it was located. Parking could be better
Stayed 1 night in Jan 2025

10/10 Excellent

Keri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Much more reasonably priced than other hotels in the area. The photos make the roof top hot tub area look nicer than it is. It’s not bad just kind of small for a very big hotel with a lot of guests. Otherwise lovely place to stay!
Stayed 1 night in Oct 2024

10/10 Excellent

DONALD W

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable room at a reasonable price. Excellent location right downtown. Minor quibble : the lounge area needs improvement.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having stayed in Banff many times. This is the first time at the Mount Royal. We were not disappointed. Great stay great staff. Nice restaurant. We will definitely be back
Stayed 2 nights in Jan 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and hotel
Stayed 2 nights in Jan 2025

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025