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Mount Royal Hotel

3.0 star property

Photo gallery for Mount Royal Hotel

Outdoor spa tub
Exterior
Outdoor spa tub
Lunch, dinner, brunch served; American cuisine
Executive lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Air conditioning

Explore the area

View map
138 Banff Avenue, Banff, AB, T1L 1A7
  • Place, Banff Lake Louise Tourism Bureau
    ‪3 min walk‬
  • Place, Banff National Park Information Centre
    ‪5 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪8 min walk‬

Room options

View all photos for Centennial Room (1 King)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (1 King)

9.0 out of 10
Wonderful
(56 reviews)
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Centennial Room (2 Queen)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Centennial Room (2 Queen)

9.2 out of 10
Wonderful
(130 reviews)
  • 20 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Heritage)

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room (Heritage)

8.6 out of 10
Excellent
(124 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room Selected at Check In

Hypo-allergenic bedding, in-room safe, iron/ironing board

Room Selected at Check In

  • Mountain view
  • Sleeps 3
  • 1 Twin Bed

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About the area

Banff

With a stay at Mount Royal Hotel, you'll be centrally located in Banff, within a 5-minute walk of Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. .This ski hotel is 0.7 mi (1 km) from Banff Centre for Arts and Creativity and 2.8 mi (4.6 km) from Banff Gondola.

What's nearby

  • Banff Lake Louise Tourism Bureau - 3 min walk - 0.3 km
  • Banff National Park Information Centre - 5 min walk - 0.4 km
  • Banff Centre for Arts and Creativity - 8 min walk - 0.7 km
  • Fairmont Banff Springs Bowling Centre - 3 min drive - 1.4 km
  • Tunnel Mountain - 7 min drive - 1.8 km

Getting around

  • Banff Station - 10 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Banff Avenue Brewing Co - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪BeaverTails - ‬1 min walk
  • ‪Park Distillery + Restaurant - ‬2 min walk
  • ‪Magpie & Stump - ‬1 min walk

About this property

Mount Royal Hotel

Mountain ski retreat with 2 hot tubs and restaurant
Mount Royal Hotel offers 133 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

2 hot tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 133 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
After a day on the slopes, relax in one of the 2 hot tubs. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage. You'll be on the slopes in no time with the ski shuttle (surcharge).
Enjoy a satisfying meal at Brazen serving guests of Mount Royal Hotel. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Brazen - This restaurant specializes in American cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Cascade Lounge - Onsite bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 9:00 AM to 10:00 PM at scheduled times
  • Ski shuttle (surcharge)
  • Uncovered parking on site (CAD 10 per night)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 22 for adults and CAD 10 to 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Brazen
  • The Cascade Lounge

Things to do

  • 2 hot tubs
  • Bicycle storage
  • Library
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 1908
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: CAD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 22 for adults, and CAD 10 to 10 for children
  • Airport shuttle fee: CAD 71 per person (one-way)
  • Airport shuttle fee per child: CAD 35 (one-way), (up to 15 years old)
  • Uncovered self parking fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Mount Royal
Mount Royal Banff
Mount Royal Hotel
Mount Royal Hotel Banff
Royal Mount Hotel
Mount Royal Hotel Hotel
Mount Royal Hotel Banff
Mount Royal Hotel Hotel Banff

Mount Royal Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 846 out of 1333 reviews
Rating 8 - Good. 316 out of 1333 reviews
Rating 6 - Okay. 107 out of 1333 reviews
Rating 4 - Poor. 38 out of 1333 reviews
Rating 2 - Terrible. 26 out of 1333 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Billie

Stayed 1 night in Jun 2025

10/10 Excellent

Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Clean room, friendly staff, and walkable to a lot of great places to eat and shops to visit. Will stay again!
Stayed 4 nights in Jun 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & comfy

Comfy bed & pillows. Great staff. Quick elevator. Shampoo, conditioner, body wash lotion & hand wash in pumps supplied. That was a nice treat. Not a fan of Nespresso but it was supplied with actual creamers and 4 pods. (Better than nothing) . Will definitely stay again.
Stayed 1 night in Jun 2025

8/10 Good

Sophia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful building located right in town!! Would recommend!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Jie He

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location is great
Stayed 2 nights in Jun 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

David, Toronto

Stayed 1 night in Jun 2025

4/10 Poor

Franklin, League City

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is old and needs maintenance, the lobby area is fine but the rooms are not, they are very small, the carpets need to be cleaned and repaired, the bathroom is fine it looks like it was recently remodeled, it is impossible to rest in the hotel all night and early morning noises in the room above impossible to sleep, also continuous noises in the hallways, the hotel is located in the center of Banff but if you can avoid it, do it I do not recommend it. We also stayed at The Kenrick Hotel in Banff and it is much better although small, and we also stayed at The Rimrock hotel and this is luxurious but also old although they have maintained it and the view is very beautiful.
Stayed 1 night in Jun 2025

10/10 Excellent

Alyssa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Sidney

Stayed 1 night in May 2025

8/10 Good

Leslie

Stayed 1 night in May 2025

10/10 Excellent

Nathan

Stayed 3 nights in Jun 2025

10/10 Excellent

Rigoberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located
Stayed 1 night in May 2025

10/10 Excellent

Haozhe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Isabelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location convenient for shopping. Staff were friendly and helpful.
Stayed 3 nights in Apr 2025

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time stay in 5 years
Stayed 2 nights in Jun 2025

10/10 Excellent

Jicel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s our second time here and we love it and it’s close to everything
Stayed 1 night in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Fiona

Liked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Abby

Liked: Amenities
The hot tub was misleading. It is not located outside of the balcony as indicated in the pictures.
Stayed 2 nights in May 2025

6/10 Okay

Dev

Liked: Cleanliness, staff & service
Best place to stay in this property because downtown is walkable all other attractions are near by( golf gondola , baw falls, surprise veiw point….
Stayed 1 night in May 2025

10/10 Excellent

Jaiden

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, clean rooms, loved the rooftop hot tubs. Was very quiet when we went.
Stayed 1 night in May 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 1 night in May 2025

6/10 Okay

Jodi

Travelled with group
Liked: Cleanliness
Rooms are nice and clean. Front desk staff not as friendly as they should be.
Stayed 1 night in May 2025