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Banff Caribou Lodge and Spa

3.5 star property

Photo gallery for Banff Caribou Lodge and Spa

Children's play area - outdoor
Lobby
Lobby sitting area
Restaurant
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

Explore the area

Map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪12 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪13 min walk‬
  • Banff Centre for Arts and Creativity
    ‪14 min walk‬

Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(87 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(59 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(37 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

8.8 out of 10
Excellent
(57 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(34 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath

Corner Suite with Spa Bath

9.6 out of 10
Exceptional
(14 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(58 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Banff Rocky Mountain Resort

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (2329)
The price is AU$626
for 1 room
includes taxes & fees
14 July - 15 July
Banff Rocky Mountain Resort

About the area

Banff

With a stay at Banff Caribou Lodge and Spa in Banff, you'll be 5.9 mi (9.4 km) from Lake Minnewanka and 12 mi (19.3 km) from Sunshine Village. .This spa hotel is 0.6 mi (0.9 km) from Banff National Park Information Centre and 0.7 mi (1.1 km) from Banff Lake Louise Tourism Bureau.

What's nearby

  • Banff National Park Information Centre - 12 min walk - 1.1 km
  • Banff Lake Louise Tourism Bureau - 13 min walk - 1.2 km
  • Banff Centre for Arts and Creativity - 14 min walk - 1.2 km
  • Tunnel Mountain - 6 min drive - 1.1 km
  • Fairmont Banff Springs Bowling Centre - 6 min drive - 2.7 km

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪A&W Restaurant - ‬6 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬14 min walk
  • ‪Park Distillery - ‬14 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬15 min walk

About this property

Banff Caribou Lodge and Spa

Hotel with a full-service spa, in the vicinity of Lake Minnewanka
Banff Caribou Lodge and Spa offers 190 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.
Make yourself at home in one of the 190 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a hot tub, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Banff? This hotel has 765 square feet (71 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Banff Caribou Lodge and Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1993
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1479 out of 2718 reviews
Rating 8 - Good. 701 out of 2718 reviews
Rating 6 - Okay. 352 out of 2718 reviews
Rating 4 - Poor. 114 out of 2718 reviews
Rating 2 - Terrible. 72 out of 2718 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Darshil

Liked: Property conditions & facilities

Decent average stay

Bed was clean, bathroom was good. Room seemed small and cozy for a decent price. Few upsets: No air regulation was maintained, so entered a very hot room. View from window- not good. It was inside of a property, not something you would want in Banff despite of paying decent price. Hot tub- good, but eyes were burning by 5 mins. Something was off, in the tub.
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Stayed 2 nights in Mar 2025

8/10 Good

Morgan

Travelled with group
Liked: Cleanliness, staff & service
Decoration in the room was nice. Lot of holes on the walls and missing door stops though. Hot pool area towels were always low.
Stayed 2 nights in Mar 2025

6/10 Okay

Tom

Travelled with partner
Liked: Cleanliness, amenities
Was not wowed by anything. Carpeting in room almost crunchy, bathroom looks like there had been an attempt at a renovation but functionality reduced. Won't be staying there again
Stayed 1 night in Mar 2025

2/10 Terrible

Matthew

Stayed 1 night in Mar 2025

10/10 Excellent

Maryna

Stayed 2 nights in Mar 2025

8/10 Good

sumeet kumar

Travelled with family
Liked: Staff & service, amenities
Property is at wonderful location and we got a room facing mountains which was lovely experience. Though the place was nice but we were deceived thinking this is place has a cave basin which was showed in pictures plus the washbasin sink in washroom was clogged . Thank you !
Stayed 1 night in Mar 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Jessie

Stayed 3 nights in Mar 2025

6/10 Okay

Laurence

Stayed 4 nights in Mar 2025

8/10 Good

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That hot tub was really nice, the 3:30 wake up fire false alarm was a little bit much.
Stayed 1 night in Mar 2025

6/10 Okay

Martin Neil

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Albert

Travelled with partner
Liked: Amenities, property conditions & facilities
All great
Stayed 1 night in Mar 2025

8/10 Good

Marklin

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Peter, Calgary

Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice

Hotel was clean and rooms.were comfortable, front desk staff not the friendliest, and the underground parking should be asked if people have trucks cars suvs etc our vehicle did not fit underground and scraped the top of our vehicle. But overall nice place.
Stayed 1 night in Mar 2025

6/10 Okay

Anna

Cons-stain on a curtain, semi-clogged sink, laud fridge placed between 2 beds, hot pool had foam with pubic hair in it (I guess it was due too much chemicals in the water and hair..well sometimes people lose hair but it was noticeable because it was on top of the white foam..air in the pool air was hurting eyes…no clean towels in the pool area…had to look for a person…but those things are minor things that just need attention…and all will be good…so I would stay there again once those things were fixed…Pros-friendly staff, comfortable clean beds, breakfast out of this world…it was fast, made to perfection and just simply delicious! Overall it was ok…we stayed there just for one night…so we just needed a clean bed…and we got that….but we would have issues staying there for more than 24 hours…but not with food…again food was AMAZING!
Stayed 1 night in Mar 2025

4/10 Poor

Robert

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The room was very small, had to close the bathroom door to see find the toilet. The restaurant was excellent. The front desk person was rushed, a bit rude and not helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fantastic place to stay, the spa is amazing and the staff were great!
Stayed 2 nights in Mar 2025

6/10 Okay

Sahan

Stayed 1 night in Mar 2025

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, we had good sleeping at night. Plus the free underground parking is a bonus.
Stayed 2 nights in Mar 2025

8/10 Good

wayne

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD
Stayed 2 nights in Mar 2025

4/10 Poor

Vanessa

Disliked: Cleanliness, staff & service, amenities
Wouldn't stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

Steve, Kanata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated and practical.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Mar 2025