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Banff Caribou Lodge and Spa

Property class: 3.5

Photo gallery for Banff Caribou Lodge and Spa

Property entrance
Restaurant
Corner Suite with Spa Bath | Room amenity
Indoor spa tub
Corner Suite with Spa Bath | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Victoria Glacier
    ‪1 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪13 min walk‬

Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(106 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath

Corner Suite with Spa Bath

9.6 out of 10
Exceptional
(15 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(71 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(44 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(42 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(87 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(66 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible

Standard Room, 2 Queen Beds, Mobility Accessible

Standard Room, 2 Queen Beds, Mobility Accessible

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room Balcony

  • Sleeps 2

View all photos for Superior Two Queen Room with Balcony

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room with Balcony

  • Sleeps 4

View all photos for Standard Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard Two Queen Room

  • Sleeps 4

View all photos for Standard King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Standard King Room

  • Sleeps 2

View all photos for Superior Two Queen Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Two Queen Room

  • Sleeps 4

View all photos for Superior King Room

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior King Room

  • Sleeps 2

View all photos for Corner Loft Suite with Jetted Tub

Premium bedding, in-room safe, iron/ironing board, free WiFi

Corner Loft Suite with Jetted Tub

  • Sleeps 2

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About the area

Banff

With a stay at Banff Caribou Lodge and Spa in Banff, you'll be 1.3 mi (2.2 km) from Tunnel Mountain and 5.9 mi (9.4 km) from Lake Minnewanka. .This spa hotel is 11.7 mi (18.8 km) from Banff National Park and 12 mi (19.3 km) from Sunshine Village.

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Victoria Glacier - 1 min walk - 0.2 km
  • Banff Lake Louise Tourism Bureau - 13 min walk - 1.2 km
  • Banff National Park Information Centre - 14 min walk - 1.2 km
  • Banff Centre for Arts and Creativity - 14 min walk - 1.2 km

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬13 min walk
  • ‪The Old Spaghetti Factory - ‬13 min walk
  • ‪A&W Canada - ‬6 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬14 min walk
  • ‪Evelyn's Coffee Bar - ‬14 min walk

About this property

Banff Caribou Lodge and Spa

Banff Caribou Lodge and Spa offers 190 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.
Make yourself at home in one of the 190 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a hot tub, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Banff? This hotel has 765 square feet (71 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Banff Caribou Lodge and Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1993
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1733 out of 3203 reviews
Rating 8 - Good. 829 out of 3203 reviews
Rating 6 - Okay. 427 out of 3203 reviews
Rating 4 - Poor. 134 out of 3203 reviews
Rating 2 - Terrible. 80 out of 3203 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Susana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Convenience.
Stayed 4 nights in Dec 2025

10/10 Excellent

joreyfee

Liked: Cleanliness, amenities, property conditions & facilities
Good experience
Stayed 1 night in Nov 2025

10/10 Excellent

Corinna

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service & the location was next to everything on Banff Ave.
Stayed 5 nights in Dec 2025

10/10 Excellent

Rhiannon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel for the weekend we had 3 rooms 6 guest and were out for skijoring - hotel staff were wonderful
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean , staff was great, love the big hot tub!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Lia

Stayed 3 nights in Jan 2026

8/10 Good

Lawrence

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Good underground parking. The hotel is starting to show it's age but Banff is so busy and skiers are hard on rooms with the ski bags etc. Very clean, you never smelled ski boots.
Stayed 4 nights in Jan 2026

2/10 Terrible

Matthew

Disliked: Cleanliness, amenities, property conditions & facilities
It was just downhill from the start.. Granted I arrived a bit later than expected, the desk staff was too busy on their cell phones to pay much attention. The parking situation is ridiculous, first come first serve for a parking garage that will barely fit a standard suv. The hotel fireplace although welcoming and warming in the lobby made the entire floor smell like smoke. I was given an Expedia member voucher which I was told I had to use that night, with staff knowing their restaurants were closing in 15 min, and not able to use on the day I departed. The elevator, the hallways, all dirty, the room was very similar. Lastly in the middle of the night all I could hear was chewing in the walls, this place definitely has rodents. It’s just an old run down place that needs a solid cleaning and an update to bring it to the level of other hotels in the area. Without making a big deal of things, I tried expressing my displeasure to the desk staff upon checkout but they are young and simply don’t care or understand. Thankfully I was only there for one night. I would strongly encourage staying almost anywhere else in Banff.
Stayed 1 night in Jan 2026

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities
We have stayed at this hotel many times. Some staff were excellent and got upgraded for good price to a mountain suite. The suite had an amazing view of the mountains. Cuddos to Emily for doing that for us!
Stayed 3 nights in Jan 2026

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved out stay here!
Stayed 1 night in Jan 2026

8/10 Good

DAVID

Travelled with partner
Liked: Amenities, property conditions & facilities
Housekeeping was late everyday after we were back from daily activity. They offered us new towels but were ever there early in the day to clean while we were out for day.
Stayed 5 nights in Jan 2026

10/10 Excellent

Masako

Stayed 1 night in Jan 2026

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cosy room in an updated older hotel, excellent price. Nice mountain vibe. Very friendly, attentive staff. Best shower in Banff - terrific pressure and lots of hot water. Good restaurant on site. Hot pool temperature was just right after a day of skiing. Would return.
Stayed 1 night in Jan 2026

10/10 Excellent

Flynders

Stayed 1 night in Jan 2026

10/10 Excellent

Arlen

Good price and decent accompdations
Stayed 1 night in Dec 2025

10/10 Excellent

kya

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Karime Julieta Kuri

Liked: Cleanliness, amenities, property conditions & facilities
Amazing!!!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Myriel

Liked: Cleanliness, amenities, property conditions & facilities
Great to know Banff Caribou recognizes frequent visitor
Stayed 1 night in Jan 2026

6/10 Okay

Clayton

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Bit of language barriers with staff. Better coffee options are nice. Room was chilly and temperature control on thermostat didn’t work.
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
👍👍
Stayed 1 night in Jan 2026

10/10 Excellent

Joe

Always a great day
Stayed 1 night in Jan 2026

8/10 Good

Tanya

Stayed 1 night in Jan 2026

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness
Clean. Quiet.
Stayed 1 night in Jan 2026

8/10 Good

Gayleena

Stayed 2 nights in Dec 2025

10/10 Excellent

Kevin

Stayed 1 night in Jan 2026