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Banff Caribou Lodge and Spa

3.5 star property

Photo gallery for Banff Caribou Lodge and Spa

Restaurant
Indoor pool
Lobby
Exterior
Corner Suite with Spa Bath | Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Hot tub
  • Spa

Explore the area

View map
521 Banff Ave, Box 1070, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪12 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪13 min walk‬
  • Tunnel Mountain
    ‪6 min drive‬

Room options

View all photos for Superior Room, 2 Queen Beds

Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Room, 2 Queen Beds

8.4 out of 10
Very good
(93 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(62 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(37 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(60 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(35 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Corner Suite with Spa Bath

Corner Suite with Spa Bath

Corner Suite with Spa Bath

9.6 out of 10
Exceptional
(14 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(60 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Banff

With a stay at Banff Caribou Lodge and Spa in Banff, you'll be 1.3 mi (2.2 km) from Tunnel Mountain and 5.9 mi (9.4 km) from Lake Minnewanka. .This spa hotel is 11.7 mi (18.8 km) from Banff National Park and 12 mi (19.3 km) from Sunshine Village.

What's nearby

  • Banff National Park Information Centre - 12 min walk - 1.1 km
  • Banff Lake Louise Tourism Bureau - 13 min walk - 1.2 km
  • Banff Centre for Arts and Creativity - 14 min walk - 1.2 km
  • Tunnel Mountain - 6 min drive - 1.1 km
  • Fairmont Banff Springs Bowling Centre - 6 min drive - 2.7 km

Getting around

  • Banff Station - 17 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪Park Distillery - ‬14 min walk
  • ‪A&W Canada - ‬6 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Good Earth Coffeehouse - ‬11 min walk
  • ‪The Old Spaghetti Factory - ‬13 min walk

About this property

Banff Caribou Lodge and Spa

Hotel with a full-service spa, near Tunnel Mountain
Banff Caribou Lodge and Spa offers 190 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Red Earth Spa has 6 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.
Make yourself at home in one of the 190 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a hot tub, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Banff? This hotel has 765 square feet (71 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Banff Caribou Lodge and Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: CAD 15 to 30 for adults and CAD 10 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Ski passes
  • Ski storage
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 765 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 1993
  • Fireplace in lobby
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 10.00 to 20.00 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Banff Caribou
Banff Caribou Lodge
Caribou Banff
Caribou Banff Lodge
Caribou Lodge
Caribou Lodge Banff
Banff Caribou Hotel Banff
Banff Caribou Lodge And Spa

Banff Caribou Lodge and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1509 out of 2762 reviews
Rating 8 - Good. 706 out of 2762 reviews
Rating 6 - Okay. 361 out of 2762 reviews
Rating 4 - Poor. 112 out of 2762 reviews
Rating 2 - Terrible. 74 out of 2762 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

George

Travelled with family
Liked: Staff & service, amenities
Xx
Stayed 3 nights in May 2025

10/10 Excellent

anne

Stayed 1 night in May 2025

10/10 Excellent

rowena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in May 2025

6/10 Okay

Christopher, Alabaster

Travelled with family
Liked: Cleanliness, staff & service
Had a great stay. The property was very convenient to eateries and transportation. Bed was comfortable. Decently priced. Staff was very professional and willing to help. Downside is that this hotel is rather things such as light switches and electrical outlets really need to be replaced because they have been used quite a bit over the years. This would be a significant improvement that would add to the value. Clean. I especially like the balcony where you could sit and relax.
Stayed 2 nights in May 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Our family had a great stay.
Stayed 8 nights in Apr 2025

10/10 Excellent

Marieve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and dog friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

Brook R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitality A+

We had a great time and found the lodge to be just what we needed. We loved the hot baths and the hospitality was exceptional! So helpful and freindly!
Stayed 3 nights in Apr 2025

10/10 Excellent

Alvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very nice hotel. We have stayed there a few times. Only downfall its a fairly long walk to downtown as it took us approx 30 mins. Enjoyable when its not raining
Stayed 1 night in May 2025

10/10 Excellent

Hubert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 1 night in Mar 2025

8/10 Good

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the underground parking. My carload was safe. The Keg is great. Room was ok. A little dated. Good service. The hot tub had alot of chlorine in it. Too much. Eye burning.
Stayed 1 night in May 2025

10/10 Excellent

DaLee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sadly we were not able to stay however I give it 5 stars as I have stated her many many many times and I love it… only bad thing is lighting for make up/hair isn’t the best in the bathrooms.
Stayed 1 night in Apr 2025

10/10 Excellent

Celina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Alfred

Travelled with family
Liked: Amenities
We enjoyed the dining room very much!
Stayed 3 nights in May 2025

8/10 Good

Grace

Liked: Cleanliness, staff & service
Overall great stay! The
Stayed 2 nights in Apr 2025

8/10 Good

yan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Charlene

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place
Stayed 2 nights in May 2025

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Jeffrey

Stayed 1 night in May 2025

6/10 Okay

John

Travelled with partner
Liked: Cleanliness
There is no air conditioning and the window was too small to allow fresh air. At night the room was too hot to sleep comfortably but there seemed to be air conditioning in the hallways. Staff seemed to think that heating controls were self explanatory but the contest in our room suggested cooling was possible. Very confusing and staff were unapologetic. This seems to be a property where Expedia bookings are given poor quality rooms as I have experienced elsewhere
Stayed 1 night in May 2025

6/10 Okay

Elysia

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in May 2025

10/10 Excellent

Taruna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toke care of us very well with my babys 👶
Stayed 2 nights in May 2025

8/10 Good

Jordan Terrell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Banff Caribou Lodge was perfect for our stay. Parking on site and under ground, the heated pool and mountain view balcony from our room. It was everything we needed. We’ll be back and do recommend!
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine but not great
Stayed 2 nights in May 2025