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Robertson Quay Hotel

3.0 star property

Photo gallery for Robertson Quay Hotel

View from room
Lounge
Outdoor pool
Hallway
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Housekeeping

Explore the area

View map
15 Merbau Road, Singapore, 239032
  • Place, Robertson Quay
    ‪1 min walk‬
  • Place, Fort Canning Park
    ‪3 min walk‬
  • Place, Orchard Road
    ‪17 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪27 min drive‬

Room options

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room (2 Single Beds)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (2 Single Beds)

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room (2 Single Beds)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room (2 Single Beds)

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, Connecting Rooms (1 Queen Bed & 2 Single Beds)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Connecting Rooms (1 Queen Bed & 2 Single Beds)

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Triple Room (1 Single Bed & 1 Queen Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Triple Room (1 Single Bed & 1 Queen Bed)

  • 13 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Deluxe Triple Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Triple Room

  • Sleeps 3

View all photos for Standard Single Room (1 Single Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Single Room (1 Single Bed)

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Single Room

  • Sleeps 1

View all photos for Standard Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Double Room

  • Sleeps 2

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room

  • Sleeps 2

View all photos for Standard Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room

  • Sleeps 2

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

  • Sleeps 2

View all photos for Connecting Room

In-room safe, desk, blackout curtains, iron/ironing board

Connecting Room

  • Sleeps 4

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About the area

Singapore

With a stay at Robertson Quay Hotel, you'll be centrally located in Singapore, within a 5-minute drive of Orchard Road and Marina Bay Sands Skypark. .This hotel is 2.2 mi (3.6 km) from Marina Bay Sands Casino and 4.5 mi (7.3 km) from Universal Studios Singapore.

What's nearby

  • Robertson Quay - 1 min walk - 0.0 km
  • Fort Canning Park - 3 min walk - 0.3 km
  • Clarke Quay Central - 8 min walk - 0.7 km
  • Orchard Road - 17 min walk - 1.4 km
  • Bugis Street Shopping District - 17 min walk - 1.5 km

Getting around

  • Fort Canning MRT station - 6 min walk
  • JB Sentral - 26 min drive
  • Singapore Changi Airport (SIN) - 30 min drive

Restaurants

  • ‪Hannibal European Grill & Pizza Bar - ‬3 min walk
  • ‪Dutch Colony Coffee Co. - ‬1 min walk
  • ‪Shin Minori Japanese Restaurant - ‬2 min walk
  • ‪Caffe Italia - ‬1 min walk
  • ‪Rosso Vino - ‬1 min walk

About this property

Robertson Quay Hotel

Robertson Quay Hotel offers 148 air-conditioned accommodations with safes and hair dryers. Televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 148 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center.
Featured amenities include express check-in, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • Lift

More

  • 10 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 9:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Robertson Quay

Robertson Hotel

Robertson Quay

Robertson Quay Hotel

Robertson Quay Hotel Singapore

Robertson Quay Singapore

Robertson Quay Hotel Hotel

Robertson Quay Hotel Singapore

Robertson Quay Hotel (SG Clean)

Robertson Quay Hotel Hotel Singapore

Robertson Quay Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 147 out of 1001 reviews
Rating 8 - Good. 302 out of 1001 reviews
Rating 6 - Okay. 254 out of 1001 reviews
Rating 4 - Poor. 166 out of 1001 reviews
Rating 2 - Terrible. 132 out of 1001 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Vijay Babasaheb

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The rooms are not maintained properly. Some of the front office staff are not courteous
Stayed 2 nights in Nov 2025

6/10 Okay

madolores

Disliked: Cleanliness, amenities, property conditions & facilities
Room not well stocked with bathing/ showering necessities like shampoo, shower gel,hand towel, toilet paper. Room wasn’t clean and we have to ask for toilet paper and shower supplies even on our 2 nd day. Staff are friendly, nice and helpful. Generally speaking room not clean specifically toilet and bathroom.
Stayed 3 nights in Feb 2026

8/10 Good

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Yes room was clean , staff were very professional
Stayed 5 nights in Jan 2026

8/10 Good

Ann

Liked: Cleanliness, staff & service
Although the room we booked, standard double, showed views from a window the room we were give had plastic covering over them so no views whatsoever. We had to pay 40 dollars more for an upgrade. The upgrade was exactly the same but with a view. The room was cleaned daily, the staff courteous.
Stayed 4 nights in Jan 2026

4/10 Poor

Yuri

Stayed 5 nights in Jan 2026

2/10 Terrible

Darrell

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The whole experience staying at Robertson Quay Hotel was terrible. Will never stay or recommend this place. From reception on arrival being so rude to the room so small and the complete hotel dirty and appearance….
Stayed 2 nights in Jan 2026

4/10 Poor

Partiben

Travelled with family
Disliked: Amenities, property conditions & facilities
I was asked to pay additional $35 during check in for my 6 years old daughter to stay. Unfortunately no Extra bed or pillow were given for that after payment even after ask. Aircond functionality worst, unable to control and it's running too cold all the way. Pool and surrounding condition bad.
Stayed 1 night in Jan 2026

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Good location near the major spots in Clarke Quay.
Stayed 4 nights in Dec 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities
Room was clean as usual. Internet was intermittent with very weak signal.
Stayed 1 night in Dec 2025

8/10 Good

Weng loong

Stayed 1 night in Dec 2025

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, amenities
Very close to fort canning mrt station staff were really nice ant the room were ok if on the small size.
Stayed 2 nights in Dec 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Brilliant all round except for no provision of breakfast
Stayed 3 nights in Nov 2025

2/10 Terrible

nina mariana

Travelled with family
Disliked: Amenities, property conditions & facilities
Bed was hard and you feel the springs, it isnt queen sized like what i paid for. The room is torned out. Water running on the wall. No bidet. The blankets was just 3 layers of cloth put together. No hot water. Toilet was filthy. It wasnt what i expected of a decent room, even. Staffs were smiling but no customer service. The windows arent noise proof so i could hear the construction work all the time. A very very bad experience. Paid for 3 nights and i checked out on the 1st night. Im still waiting for my 2 nights refund..but no reply.
Stayed 3 nights in Nov 2025

6/10 Okay

Waheid

Stayed 4 nights in Oct 2025

10/10 Excellent

Waheid

Stayed 4 nights in Nov 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service
Great river view, convenient location.
Stayed 2 nights in Oct 2025

4/10 Poor

John kien how

Stayed 4 nights in Oct 2025

4/10 Poor

Carolyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not recommend this property. It is run down, there are stains on the carpet, marks on the wall, the floor creaks and needs repairs, the staff were disinterested on check in, unhelpful when we asked about amenities in the area, the bathroom had mold and the room looked onto a wall. Like literally a wall. They wanted to charge a SG$5 deposit for a second room key. It shouldn’t be featured on Wotif. Other guests we talked to shared the same opinion. It would have been nice back when first built. Suitable for backpackers only.
Stayed 1 night in Oct 2025

8/10 Good

Hui Yee

Liked: Cleanliness, staff & service
Disliked: Amenities
Old hotel
Stayed 2 nights in Sep 2025

4/10 Poor

Adam

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was what it was Lacked ventilation and the smell of damp and visible signs of mould was a concern If the Ac in the room was off it just sweated like nothing I’ve ever seen Extraction system in the bathroom didn’t work The mould was incredible the only way to remove the sweat was leave ac on which also gave concern to the quality of air it would of been out putting We left the windows open and just spent as little time in the room as possible As for the pool area around was clean old but clean the pool was green tint and by end of stay was well green the water that flowed into from a water full feature was bright green just unbelievable A total revamp needed or at least chlorine Would never recommend my thoughts would be remove it from your list I f hotels until improvements confirmed Thanks
Stayed 5 nights in Sep 2025

8/10 Good

Carina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most staff helpful and close to eateries snd shops
Stayed 2 nights in Oct 2025

8/10 Good

Yein

Business traveller
Liked: Staff & service
Stayed 3 nights in Sep 2025

6/10 Okay

ah ming

Travelled with group
Liked: Cleanliness, amenities
Great area and restaurants
Stayed 3 nights in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. When issues arise, they endeavour to help resolve right away. I am very impressed with them.
Stayed 5 nights in Sep 2025

10/10 Excellent

dewey jr

Stayed 1 night in Sep 2025