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Robertson Quay Hotel

3.0 star property

Photo gallery for Robertson Quay Hotel

View from room
Reception
View from property
Fitness facility
Property amenity

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Parking included
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
15 Merbau Road, Singapore, 239032
  • Robertson Quay
    ‪1 min walk‬
  • Orchard Road
    ‪20 min walk‬
  • Marina Bay Sands Casino
    ‪5 min drive‬
  • Singapore (SIN-Changi)
    ‪30 min drive‬

Room options

View all photos for Deluxe Twin Room (2 Single Beds)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room (2 Single Beds)

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room (2 Single Beds)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Twin Room (2 Single Beds)

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room (1 Single Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Single Room (1 Single Bed)

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

View from room

Standard Double Room

  • 12 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Triple Room (1 Single Bed & 1 Queen Bed)

View from room

Deluxe Triple Room (1 Single Bed & 1 Queen Bed)

  • 13 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Room, Connecting Rooms (1 Queen Bed & 2 Single Beds)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Connecting Rooms (1 Queen Bed & 2 Single Beds)

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Lobby lounge

Furama RiverFront

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
3.8 out of 5, Good, (1222)
The price is AU$178
for 1 room
includes taxes & fees
25 May - 26 May
Furama RiverFront

About the area

Singapore

With a stay at Robertson Quay Hotel, you'll be centrally located in Singapore, within a 5-minute drive of Orchard Road and Marina Bay Sands Skypark. .This hotel is 2.2 mi (3.6 km) from Marina Bay Sands Casino and 4.5 mi (7.3 km) from Universal Studios Singapore.

What's nearby

  • Robertson Quay - 1 min walk - 0.0 km
  • Bugis Street Shopping District - 20 min walk - 1.7 km
  • Orchard Road - 20 min walk - 1.7 km
  • Marina Bay Sands Skypark - 5 min drive - 3.5 km
  • Marina Bay Sands Casino - 5 min drive - 3.6 km

Getting around

  • Fort Canning MRT station - 6 min walk
  • JB Sentral - 26 min drive
  • Singapore Changi Airport (SIN) - 30 min drive

Restaurants

  • ‪Wine Connection Cheese Bar - ‬2 min walk
  • ‪Orihara Shoten - ‬1 min walk
  • ‪Rosso Vino - ‬1 min walk
  • ‪Mondo Mio - ‬2 min walk
  • ‪Wine Connection Tapas Bar & Bistro - ‬2 min walk

About this property

Robertson Quay Hotel

Riverfront hotel with a fitness center and a 24-hour front desk
Robertson Quay Hotel offers 148 air-conditioned accommodations with safes and hair dryers. Televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 148 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center.
Featured amenities include express check-in, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Languages

Chinese (Mandarin), English, Filipino, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • On a river

Accessibility

  • Lift

More

  • 10 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 9:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Robertson Quay
Robertson Hotel
Robertson Quay
Robertson Quay Hotel
Robertson Quay Hotel Singapore
Robertson Quay Singapore
Robertson Quay Hotel Hotel
Robertson Quay Hotel Singapore
Robertson Quay Hotel (SG Clean)
Robertson Quay Hotel Hotel Singapore

Robertson Quay Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 141 out of 1002 reviews
Rating 8 - Good. 316 out of 1002 reviews
Rating 6 - Okay. 261 out of 1002 reviews
Rating 4 - Poor. 159 out of 1002 reviews
Rating 2 - Terrible. 125 out of 1002 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Bruce, Maple

Travelled with family
Liked: Cleanliness, staff & service
We liked the location of this property, along the Singapore River, very walkable and close to entertainment and transportation. The property itself is a little out dated and could use modernization, but is clean and staff is friendly. We recommend this property if you do not want to spend all your vacation dollars on the accommodations.
Stayed 4 nights in Feb 2025

8/10 Good

Nurliah, Woodtock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the view of the river
Stayed 2 nights in Feb 2025

8/10 Good

John, Crystal Lake

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

4/10 Poor

Kelly

Disliked: Cleanliness, staff & service
Extra charge which is not expected
Stayed 3 nights in Jan 2025

6/10 Okay

Jayaram

Travelled with family
Liked: Cleanliness

Decent short term stay

The front desk staff was friendly but some of the other members were not so. The room was over cramped.. a few less items could have made it more comfortably. Overall great location and quiet place.. good value for money
Stayed 1 night in Jan 2025

4/10 Poor

Mitchell

Travelled with family, Travelled with family and small children
Disliked: Amenities
Location is excellent and that’s about all I the good I can say about the property. Rooms are very small, not like the pictures show. Beds are awful and hotel will charge you a fee for anything they can ( cribs, early check in, etc) not overly clean place and it’s very outdated. Staff can’t answer anything without manger’s approval. Only stay here for location and if you are single or a couple. No more than 2 nights stay max.
Stayed 6 nights in Jan 2025

8/10 Good

Aravinth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jan 2025

4/10 Poor

Emilie

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Great location, close to quay. Room was clean. Staff are not very friendly or helpful. We had no hot water and staff said it was normal because it rained... We had to complain several times before they organised someone to look at it. Managed to get it 'warm' for one night, cold again in the morning. No compensation or different room offered. We would never stay again.
Stayed 4 nights in Jan 2025

6/10 Okay

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the ongoing noises during the night (was not people) was banging noises. Whatever you do if you borrow an iron - dont lose the $10 deposit paperwork because they will not return the $10 even after returning the iron - they stole $10 off me the time before this visit, but i did stay again for convenience.
Stayed 5 nights in Jan 2025

10/10 Excellent

Epeli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

A place I’ve stayed at before I like as it’s easy to get to via public transport from Airport also it’s well connected to walk from Roberson to Clarke quay definitely staying here again
Stayed 1 night in Jan 2025

8/10 Good

Eli

Liked: Cleanliness, staff & service
The room was too cold, and I needed a blanket without being able to control the air-conditioning
Stayed 2 nights in Jan 2025

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to metro, nice little pool, plenty of places to eat within a short walk. The rooms were small but thats Singapore.
Stayed 2 nights in Jan 2025

8/10 Good

Anna

Stayed 2 nights in Jan 2025

8/10 Good

KIAN HUNG

Liked: Cleanliness, property conditions & facilities, room comfort
overall acceptable.
Stayed 1 night in Jan 2025

2/10 Terrible

Anisah

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Anisah was unable to present during the check in. She from Indonesia can't make it to come. I booked 3 rooms and only get 2 rooms for my relatives to stay.The hotel policy unable to accepted the change of name after lengthy explained to them that I am the one who makes this hotel booking and payment done by me. I insist to get back compensation from them. TQ
Stayed 3 nights in Dec 2024

6/10 Okay

Ashwani

Travelled with group
Liked: Staff & service
The TV was not working. There were flies in the room.
Stayed 1 night in Jan 2025

2/10 Terrible

Graciela

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing to like is was a terrible hostel the lied to us about the room I want a refund but expidia didn’t do nothing about it. This hostel Robertson quay is smelly dirty no lobby no restaurant no bellman very very old hostel.
Stayed 4 nights in Dec 2024

8/10 Good

Justin

Stayed 2 nights in Nov 2024

6/10 Okay

Henry

Business traveller
Stayed 1 night in Dec 2024

8/10 Good

Rich

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

6/10 Okay

JAYCI

Liked: Cleanliness
Disliked: Property conditions & facilities
No slippers, shampoo and hair conditioner provided
Stayed 1 night in Nov 2024

6/10 Okay

Remco

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Need to be fix and up greated lot off furniture damage carpet broken ,also in the pool ladder broken and tiles broke Internet very bad after complain not fixed locks of every 3 min
Stayed 2 nights in Nov 2024

2/10 Terrible

Yasmin

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Just awful. The bathrooms smelt so rotten and there was never any hot water. Staff was super rude. Couldn’t wait to check out.
Stayed 4 nights in Nov 2024

4/10 Poor

Gurjant

Stayed 1 night in Nov 2024

8/10 Good

Iswaran

Travelled with group
Liked: Property conditions & facilities
Good location
Stayed 3 nights in Nov 2024