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Shangri-La Singapore

5.0 star property

Photo gallery for Shangri-La Singapore

Lobby
Property video
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Interior
Premium bedding, down duvets, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
22 Orange Grove Road, Singapore, 258350
  • Place, ION Orchard
    ‪12 min walk‬
  • Place, Singapore Botanic Gardens
    ‪14 min walk‬
  • Place, Orchard Road
    ‪3 min drive‬
  • Airport, Singapore (SIN-Changi)
    ‪27 min drive‬

Room options

View all photos for Tower Wing, Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Tower Wing, Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(30 reviews)
  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Horizon Club, Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Garden Wing, City)

Deluxe Room, 1 King Bed (Garden Wing, City)

Deluxe Room, 1 King Bed (Garden Wing, City)

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Garden Wing, Pool)

Deluxe Room, 1 King Bed (Garden Wing, Pool)

Deluxe Room, 1 King Bed (Garden Wing, Pool)

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Valley Wing, Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Valley Wing, Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Tower Wing, Deluxe Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Tower Wing, Deluxe Room, 2 Single Beds

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 38 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club, Deluxe Twin Room

Premium bedding, down duvets, minibar, in-room safe

Horizon Club, Deluxe Twin Room

  • City view
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room (Garden Wing, City)

Deluxe Twin Room (Garden Wing, City)

Deluxe Twin Room (Garden Wing, City)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room (Garden Wing, Pool)

Deluxe Twin Room (Garden Wing, Pool)

Deluxe Twin Room (Garden Wing, Pool)

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Valley Wing, Deluxe Twin Room

Premium bedding, down duvets, minibar, in-room safe

Valley Wing, Deluxe Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 57 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 1 King Bed (Tower Wing Deluxe)

Family Room, 1 King Bed (Tower Wing Deluxe)

Family Room, 1 King Bed (Tower Wing Deluxe)

  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Junior Suite, 1 King Bed

Horizon Club, Junior Suite, 1 King Bed

Horizon Club, Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Wing 1 Bed Suite King

Garden Wing 1 Bed Suite King

Garden Wing 1 Bed Suite King

10.0 out of 10
Exceptional
(1 review)
  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Valley Wing 1 Bed)

Suite, 1 King Bed (Valley Wing 1 Bed)

Suite, 1 King Bed (Valley Wing 1 Bed)

  • 79 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Valley Wing, Deluxe Suite, 1 King Bed

Valley Wing, Deluxe Suite, 1 King Bed

Valley Wing, Deluxe Suite, 1 King Bed

  • 110 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Terrace (Garden Wing Deluxe)

Premium bedding, down duvets, minibar, in-room safe

Family Room, 1 King Bed, Terrace (Garden Wing Deluxe)

  • Garden view
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Business Room, 1 King Bed

Horizon Club, Business Room, 1 King Bed

Horizon Club, Business Room, 1 King Bed

  • City view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Pan Pacific Singapore
  • Pool
  • Spa
  • Kids’ pool
  • Free Wi-Fi
4.7 out of 5, Exceptional, 2,052 reviews
The price is AU$486
includes taxes & fees
19 Mar - 20 Mar
Pan Pacific Singapore

About the area

Singapore

A stay at Shangri-La Singapore places you in the heart of Singapore, within a 5-minute drive of Orchard Road and Singapore Botanic Gardens. .This family-friendly hotel is 2.3 mi (3.8 km) from Bugis Street Shopping District and 3.4 mi (5.5 km) from Marina Bay Sands Skypark.

What's nearby

  • Orchard Tower - 7 min walk - 0.6 km
  • ION Orchard - 12 min walk - 1.0 km
  • American Embassy - 12 min walk - 1.0 km
  • Singapore Botanic Gardens - 14 min walk - 1.2 km
  • Orchard Road - 3 min drive - 1.9 km

Getting around

  • Stevens Station - 15 min walk
  • Kempas Baru Station - 31 min drive
  • Seletar Airport (XSP) - 27 min drive

Restaurants

  • ‪Shang Palace - ‬1 min walk
  • ‪Orchard Cafe - ‬6 min walk
  • ‪TungLok Signatures 同乐经典 - ‬8 min walk
  • ‪Hua Ting Restaurant 華廳 - ‬6 min walk
  • ‪In Piazza Italian - ‬10 min walk

About this property

Shangri-La Singapore

Shangri-La Singapore offers 747 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Premium cable television is provided. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Singapore hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
Make yourself at home in one of the 747 individually decorated guestrooms, featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Partially open bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, outdoor tennis courts, and a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the complimentary shuttle.
Enjoy Italian cuisine at The Waterfall, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
The Waterfall - Overlooking the garden, this restaurant specializes in Italian cuisine. Guests can enjoy alfresco dining (weather permitting).
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: SGD 43 for adults and SGD 21.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Waterfall

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Playground
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • High chair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Splash pad
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property enforces a strict dress code when using the Valley Wing facilities. Pajamas, bathrobes, swimwear, open-toed shoes, and room slippers are not permitted for all guests, and sleeveless shirts are not permitted for men at the Summit Room and Champagne Bar. Casual clothing is permitted only at outdoor dining venues and at the Valley Wing outdoor patio after 11 AM.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
The listed age restriction for the Horizon Club only applies from Monday-Friday. Guests of all ages are allowed in the Horizon Club on Saturday-Sunday. This property enforces a strict business and smart casual dress code in the Horizon Club. Open-toed shoes, swimwear, and athletic clothing are not permitted for all guests, and sleeveless shirts are not permitted for men.
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms after 10 PM.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately SGD 43 for adults and SGD 21.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 12 years of age are not permitted to access the Horizon Club Lounge after 6:30 PM.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Shangri-La
Hotel Shangri-La Singapore
Hotel Singapore Shangri-La
Shangri-La Hotel Singapore
Shangri-La Singapore
Shangri-La Singapore Hotel
Singapore Hotel Shangri-La
Singapore Shangri-La
Singapore Shangri-La Hotel
Shangri La Hotel Singapore
Shangri La Singapore

Shangri-La Singapore Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 737 out of 1000 reviews
Rating 8 - Good. 164 out of 1000 reviews
Rating 6 - Okay. 43 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

JOSEPHINE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Dec 2025

10/10 Excellent

Vida Canlas

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, staff were very nice and helpful amenities was excellent
Stayed 3 nights in Dec 2025

10/10 Excellent

Alan

Stayed 3 nights in Dec 2025

10/10 Excellent

Randall, Lewiston

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to stay, best hotel we’ve been to
Stayed 1 night in Nov 2025

8/10 Good

Geoffrey

Hotel location was a bit remote from public transport. Otherwise room was generously sized and amenities were good. Breakfast buffet was expensive at $S46.
Stayed 6 nights in Nov 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is excellent. This is probably not from everyone but we would like to have the option of making the room more brighter.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rowen

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
Incredible in every aspect. Generous polite helpful and possibly the best location in Singapore. Great stay thank you.
Stayed 4 nights in Dec 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful clean room, frightful helpful staff, beautiful garden location, easy access to Orchard Road
Stayed 1 night in Dec 2025

10/10 Excellent

s

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was so smooth. The room was excellent. All the staff we’re accommodating and friendly nothing was too much.
Stayed 4 nights in Nov 2025

10/10 Excellent

Michelle

Stayed 2 nights in Nov 2025

10/10 Excellent

Nicolaas, Long Beach

Stayed 4 nights in Nov 2025

10/10 Excellent

Patrick

Stayed 2 nights in Nov 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Superb Hotel ... staff prepared to go the extra mile to ensure an exceptional stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Wan Hoon

Stayed 8 nights in Nov 2025

10/10 Excellent

Miguel, London

Stayed 4 nights in Oct 2025

10/10 Excellent

Henry, Closter

Stayed 4 nights in Nov 2025

10/10 Excellent

Alda, Discovery Bay

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous and the hotel was beautiful. Very large room with great view
Stayed 1 night in Nov 2025

4/10 Poor

wandee

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 2 nights in Sep 2025

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, would definitely stay again. They are extremely welcoming to children- providing a goody bag on arrival which went down very well. Very modern rooms. Kids club facilities are excellent and immaculate. My daughter loved the pirate ship splash pad. Very helpful staff. A bit of a walk from the MRT but it wasn’t a problem as very easy to get taxis.
Stayed 4 nights in Oct 2025

6/10 Okay

Alberto

Liked: Cleanliness, property conditions & facilities
Great need some improvement on customer service
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were clean but not spotless. Majority of the stay, housekeeping did a great job but a couple of the days, they were slacking a bit. Overall, the staff was friendly and helpful. Beautiful property in a quiet location. Free shuttle bus to the major shopping street that also connects to the underground transit system. No comment on breakfast as that was not part of the accommodations, although, it was offered as discounted add on upon arrival.
Stayed 6 nights in Oct 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was very comfortable, the staff were fantastic and the food is excellent. Highly recommend heading to the grill for a meal.
Stayed 1 night in Sep 2025

2/10 Terrible

Allister, The Peak

Liked: Cleanliness
Disliked: Staff & service
Not friendly at all.
Stayed 4 nights in Jun 2025

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Akash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Sep 2025