Carlton Hotel Singapore

4.5 star property

Photo gallery for Carlton Hotel Singapore

Outdoor pool, open 7 AM to 7:00 PM, pool umbrellas, pool loungers
Property preview
Lobby
Deluxe Room
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
76 Bras Basah Road, Singapore, 189558
  • Place, Bugis Street Shopping District
    ‪1 min walk‬
  • Place, Bras Basah Complex
    ‪3 min walk‬
  • Place, Bugis Junction Shopping Center
    ‪5 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪23 min drive‬

Room options

Deluxe Room

9.0 out of 10
Wonderful
(314 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Executive Room

8.8 out of 10
Excellent
(65 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room

  • Sleeps 2

Premier Room

  • Sleeps 2

Executive Room

  • Sleeps 2

Premier Club Room

  • Sleeps 2

Premier Room

8.4 out of 10
Very good
(20 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premier Club Room

8.8 out of 10
Excellent
(14 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Singapore

With a stay at Carlton Hotel Singapore, you'll be centrally located in Singapore, steps from Cathedral of the Good Shepherd and CHIJMES. .This luxury hotel is 0.4 mi (0.6 km) from Stamford House and 0.4 mi (0.6 km) from Raffles City.

What's nearby

  • Bugis Street Shopping District - 1 min walk - 0.0 km
  • Singapore Art Museum - 2 min walk - 0.2 km
  • Bras Basah Complex - 3 min walk - 0.3 km
  • Raffles City - 5 min walk - 0.5 km
  • Bugis Junction Shopping Center - 5 min walk - 0.5 km

Getting around

  • Bras Basah Station - 3 min walk
  • JB Sentral - 60 min drive
  • Singapore Changi Airport (SIN) - 23 min drive

Restaurants

  • ‪Hakata Ikkousha - ‬2 min walk
  • ‪Wah Lok Cantonese Restaurant - ‬1 min walk
  • ‪Tuxedo - ‬2 min walk
  • ‪Food@bras Basah - ‬2 min walk
  • ‪The Glasshouse - Specialty Coffee & Toast Bar - ‬1 min walk

About this property

Carlton Hotel Singapore

Luxury hotel with 4 restaurants and a full-service spa
Carlton Hotel Singapore offers 940 air-conditioned accommodations with safes and complimentary newspapers. Smart televisions come with digital channels and pay movies. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 940 air-conditioned rooms featuring Smart televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy Chinese cuisine at Wah Lok, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Singapore? This hotel has 42337 square feet (3933 square meters) of space consisting of conference space and 13 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Wah Lok - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
Cafe Mosaic - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Tuxedo - This café serves light fare only. Open daily.
Keijo - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open select days.
TUX Bar & Lounge - This bar serves light fare only. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 35 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Cafe Mosaic
  • Keijo
  • TUX Bar & Lounge
  • Tuxedo
  • Wah Lok

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 13 meeting rooms
  • 42,337 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 26 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1988
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 17 to December 29:
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 35 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number L0040

We should mention

Pool access available from 7 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 11 years old are not allowed in the spa without adult supervision

Property is also known as

Carlton Hotel Singapore
Carlton Singapore
Carlton Singapore Hotel
Hotel Carlton Singapore
Hotel Singapore Carlton
Singapore Carlton
Singapore Carlton Hotel
Singapore Hotel Carlton
Carlton Hotel Singapore Hotel
Carlton Hotel Singapore Singapore
Carlton Hotel Singapore (SG Clean)
Carlton Hotel Singapore Hotel Singapore

Carlton Hotel Singapore Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1407 out of 2141 reviews
Rating 8 - Good. 537 out of 2141 reviews
Rating 6 - Okay. 120 out of 2141 reviews
Rating 4 - Poor. 47 out of 2141 reviews
Rating 2 - Terrible. 30 out of 2141 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kurt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The place is great but the price of laundry is outrageous. Don’t rely on laundry!
Stayed 12 nights in Sep 2025

10/10 Excellent

Coral

Stayed 2 nights in Sep 2025

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Helpful staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Alika

Liked: Cleanliness
Stayed 5 nights in Sep 2025

10/10 Excellent

Seema, Eagan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, terrific location and amenities. Highly recommended. Just a FYI housekeeping doesn’t happen till after 4 PM. Just different than United States.
Stayed 3 nights in Sep 2025

8/10 Good

Zelfa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 4 nights in Sep 2025

10/10 Excellent

Georges

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great at every aspect. Staff, rooms, beautiful breakfast. The best we ever had. Everything is perfect. Even Emirates crew stays there.
Stayed 4 nights in Sep 2025

2/10 Terrible

Marion

Disliked: Staff & service
Stayed 3 nights in Sep 2025

4/10 Poor

Jessica

Travelled with family
Liked: Room comfort
Disliked: Staff & service

Disappointing facilities, BF & customer SERVICE

Run down hotel with very subpar breakfast. Worst thing of all, we indicated via the app we needed a cot. No cot was provided at the end of the day because housekeeping "ran out of cots". And they even tried to argue that we requested for cot only last min, even though frontman Steve even double confirmed our request for a cot. That said they did have service recovery by giving us an extra bed after we made a big fuss. But all parents who do not co sleep with their kids know, a cot is different from a single bed (also less safe as it's above ground). So yeah, disappointing stay. Gym is also not 24h, which is a little outdated this day and age.
Stayed 1 night in Sep 2025

10/10 Excellent

Eileen Vinita Lata, Wellington

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay & friendly staff
Stayed 5 nights in Jul 2025

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities
club lounge very good , all the staff were lovely .Great location over the road to Raffles City shopping mall and Chijmes bars and restaurants
Stayed 4 nights in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for your money.
Stayed 1 night in Sep 2025

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value for your money.
Stayed 3 nights in Sep 2025

10/10 Excellent

JULIETA

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Gaylene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean and good location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd time here and the Hotel never disappoints. Rooms are modern and comfortable, floor staff are very friendly (especially Ally 21st Floor). The location is excellent with shopping centre across the road and Chijmes dining complex. Taxi's available constantly and MRT a short distance away.
Stayed 6 nights in Sep 2025

8/10 Good

Trevor Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Chris

Stayed 5 nights in Sep 2025

10/10 Excellent

YESSICA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, the room so confortable and clean
Stayed 2 nights in Sep 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved my stay at Carlton Hotel! I was able to see the Singapore skyline from my room which was such a pretty view! Room is also clean and amenities were great! It’s also at a convenient location :) would stay here again and definitely recommend this hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

Stephen

Stayed 5 nights in Sep 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel for a work trip. I enjoyed the pool and gym, as well as the walk ability in the area. The property is in good condition and the staff was kind and helpful. I would return for a future visit.
Stayed 4 nights in Sep 2025

6/10 Okay

Veronica

Travelled with partner
I booked a Deluxe Room and our room was certainly not deluxe and the cleanliness was debatable.
Stayed 3 nights in Sep 2025

8/10 Good

Stephen

Travelled with partner
Good location
Stayed 6 nights in Sep 2025

10/10 Excellent

Lewis

Stayed 3 nights in Aug 2025