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Carlton Hotel Singapore

4.5 star property

Photo gallery for Carlton Hotel Singapore

Exterior
Premier Room
Food and drink
Bar (on property)
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
76 Bras Basah Road, Singapore, 189558
  • Place, Bugis Street Shopping District
    ‪1 min walk‬
  • Place, Bras Basah Complex
    ‪3 min walk‬
  • Place, Bugis Junction Shopping Center
    ‪5 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(333 reviews)
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room

Executive Room

Executive Room

8.8 out of 10
Excellent
(69 reviews)
  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room

  • Sleeps 2

View all photos for Premier Room

In-room safe, desk, laptop workspace, blackout curtains

Premier Room

  • Sleeps 2

View all photos for Executive Room

In-room safe, desk, laptop workspace, blackout curtains

Executive Room

  • Sleeps 2

View all photos for Premier Club Room

In-room safe, desk, laptop workspace, blackout curtains

Premier Club Room

  • Sleeps 2

View all photos for Premier Room

Premier Room

Premier Room

8.4 out of 10
Very good
(20 reviews)
  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Club Room

Club Room (Premier Club Room)

Premier Club Room

8.8 out of 10
Excellent
(15 reviews)
  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Executive lounge
Carlton City Hotel Singapore
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 1,902 reviews
The price is AU$323
includes taxes & fees
7 Feb - 8 Feb
Carlton City Hotel Singapore

About the area

Singapore

With a stay at Carlton Hotel Singapore, you'll be centrally located in Singapore, steps from Cathedral of the Good Shepherd and CHIJMES. .This luxury hotel is 0.4 mi (0.6 km) from Stamford House and 0.4 mi (0.6 km) from Raffles City.

What's nearby

  • Bugis Street Shopping District - 1 min walk - 0.0 km
  • Singapore Art Museum - 2 min walk - 0.2 km
  • Bras Basah Complex - 3 min walk - 0.3 km
  • Raffles City - 5 min walk - 0.5 km
  • Bugis Junction Shopping Center - 5 min walk - 0.5 km

Getting around

  • Bras Basah Station - 3 min walk
  • JB Sentral - 60 min drive
  • Singapore Changi Airport (SIN) - 23 min drive

Restaurants

  • ‪Hakata Ikkousha - ‬2 min walk
  • ‪Tuxedo - ‬2 min walk
  • ‪Wah Lok Cantonese Restaurant - ‬1 min walk
  • ‪Ah Gong KKM - ‬1 min walk
  • ‪Food@bras Basah - ‬2 min walk

About this property

Carlton Hotel Singapore

Luxury hotel with 5 restaurants, steps from Cathedral of the Good Shepherd
Carlton Hotel Singapore offers 940 air-conditioned accommodations with safes and complimentary newspapers. Smart televisions come with digital channels and pay movies. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 940 air-conditioned rooms featuring Smart televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy Chinese cuisine at Wah Lok, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Singapore? This hotel has 42337 square feet (3933 square meters) of space consisting of conference space and 13 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Wah Lok - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
Cafe Mosaic - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Tuxedo - This café serves light fare only. Open daily.
Keijo - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open select days.
TUX Bar & Lounge - This bar serves light fare only. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 35 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Cafe Mosaic
  • Keijo
  • TUX Bar & Lounge
  • Tuxedo
  • Wah Lok

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 13 meeting rooms
  • 42,337 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 26 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1988
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 35 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number L0040

We should mention

Pool access available from 7 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 11 years old are not allowed in the spa without adult supervision

Property is also known as

Carlton Hotel Singapore
Carlton Singapore
Carlton Singapore Hotel
Hotel Carlton Singapore
Hotel Singapore Carlton
Singapore Carlton
Singapore Carlton Hotel
Singapore Hotel Carlton
Carlton Hotel Singapore Hotel
Carlton Hotel Singapore Singapore
Carlton Hotel Singapore (SG Clean)
Carlton Hotel Singapore Hotel Singapore

Carlton Hotel Singapore Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1466 out of 2206 reviews
Rating 8 - Good. 541 out of 2206 reviews
Rating 6 - Okay. 122 out of 2206 reviews
Rating 4 - Poor. 47 out of 2206 reviews
Rating 2 - Terrible. 30 out of 2206 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Julio

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location. Not only was the room clean, modern and comfortable, but the location for a foodie like me was perfect. I also have to compliment the staff, they are hard working and happy to assist you. Will definitely be staying again.
Stayed 4 nights in Jan 2026

10/10 Excellent

Sara

Stayed 3 nights in Oct 2025

6/10 Okay

Moh Moh

Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All of the above
Stayed 2 nights in Oct 2025

10/10 Excellent

paul

Stayed 3 nights in Oct 2025

10/10 Excellent

Niranchana

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, good access to various MRTS and great service by the staff
Stayed 5 nights in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and clean rooms with great overall hotel facilities.
Stayed 3 nights in Oct 2025

4/10 Poor

Roger

Disliked: Cleanliness, staff & service, amenities
First night we arrived at around 12mn, our flight was delayed. At reception the room number was not clearly written on the key packet, had to return to reception twice to get the room number. In the room there was only one bed I had requested two beds, I had made my booking many months ago. The bed sheets were all stained. There was water which had leaked through from the shower(I am assuming it was from the shower)all over the toilet floor. Requested take away breakfast as we had an early flight, had paid for breakfast, Did not get it. I did give reception 2 days notice the need for a take away breakfast.
Stayed 5 nights in Oct 2025

10/10 Excellent

Estaban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was nice there was a mall in walking distance.
Stayed 1 night in Oct 2025

10/10 Excellent

Arthur

Stayed 4 nights in Oct 2025

10/10 Excellent

Melville

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms. Excellent stay with professional ,courteous and helping staff . Rooms were well spaced and a excellent bed for a comfortable to rest.
Stayed 4 nights in Oct 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was absolutely perfect!
Stayed 4 nights in Oct 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing more to add
Stayed 3 nights in Oct 2025

10/10 Excellent

Richard H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location,service and all around great quality!
Stayed 9 nights in Oct 2025

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Ralph

Liked: Cleanliness
Great hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan, Holmes Chapel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff and absolutely immaculate
Stayed 4 nights in Oct 2025

6/10 Okay

VIJESHNA

Liked: Cleanliness, amenities, property conditions & facilities
Overall I enjoyed my stay with some exceptions. The Reception staff are in much need of some extra training on providing better quality customer care and service. The first experience a Guest encounters is with the reception staff. It is imperative that they are well prepared to deal and handle their duties and responsibilities appropriately and with the utmost professionalism, integrity and respect. I was disappointed and found the 2 female reception staff to be dismissive and rude. During my check in with Sharmilah and another lady who was nonchalant about my request to checkout just an hour later. She and another employee weren’t bothered to fulfil my request Mind you I had spent 9 days at this hotel. Unsatisfactory experience with the reception staff. Next the Concierge staff were wonderful and extremely helpful and very friendly. Thank you and well done Concierge staff! Keep up the great work. A special thanks to Siva abd Viji who were always ready to help make everything better. Secondly, a big thank you to the Housekeeping staff who were so efficient and responsively helpful whenever I needed something. Thank you for your service. The Cafe staff member Raziah was rude and unhelpful when I told him that the pie I was served was not hot enough. Oh we followed the settings. So, what does that mean, that if someone wants something a little hotter than it’s not possible? Ridiculous attitude. Kindly provide better training for better customer service and care.
Stayed 9 nights in Oct 2025

10/10 Excellent

EUNJU

Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Stayed 3 nights in Oct 2025

8/10 Good

Nontobeko

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent service from staff. Spacious room with all the usual amenities. Very convenient location with large shopping centre and MRT station across the road.
Stayed 1 night in Oct 2025

10/10 Excellent

Shamalan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel. Room always clean and ready each day we arrived back. Excellent service, we didn't use the pool, but it looked good. Nice restaurant and lovely bar with friendly staff. Best of all it's located very conveniently, walkable most places and right next to raffles city shopping center and easy walk to other places and numerous restaurants. Within 10 mins drive of pretty much everything, even Sentosa was within 20 mins taxi away. Highly recommend this hotel and will be back next time we're in Singapore!
Stayed 10 nights in Oct 2025

8/10 Good

Scott Richard

Stayed 5 nights in Oct 2025