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Carlton Hotel Singapore

4.5 star property

Photo gallery for Carlton Hotel Singapore

Exterior
Property preview
Lobby
Bar (on property)
4 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View map
76 Bras Basah Road, Singapore, 189558
  • Place, Bugis Street Shopping District
    ‪1 min walk‬
  • Place, Bras Basah Complex
    ‪3 min walk‬
  • Place, Bugis Junction Shopping Center
    ‪5 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(305 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room

Executive Room

8.8 out of 10
Excellent
(63 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room

  • Sleeps 2

View all photos for Premier Room

In-room safe, desk, laptop workspace, blackout curtains

Premier Room

  • Sleeps 2

View all photos for Executive Room

In-room safe, desk, laptop workspace, blackout curtains

Executive Room

  • Sleeps 2

View all photos for Premier Club Room

In-room safe, desk, laptop workspace, blackout curtains

Premier Club Room

  • Sleeps 2

View all photos for Premier Room

Premier Room

Premier Room

8.4 out of 10
Very good
(20 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Club Room

Club Room (Premier Club Room)

Premier Club Room

8.8 out of 10
Excellent
(14 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Executive lounge
Carlton City Hotel Singapore
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 1,780 reviews
The price is AU$283
includes taxes & fees
3 Jan - 4 Jan 2026
Carlton City Hotel Singapore

About the area

Singapore

With a stay at Carlton Hotel Singapore, you'll be centrally located in Singapore, steps from Cathedral of the Good Shepherd and CHIJMES. .This luxury hotel is 0.4 mi (0.6 km) from Stamford House and 0.4 mi (0.6 km) from Raffles City.

What's nearby

  • Bugis Street Shopping District - 1 min walk - 0.0 km
  • Singapore Art Museum - 2 min walk - 0.2 km
  • Bras Basah Complex - 3 min walk - 0.3 km
  • Raffles City - 5 min walk - 0.5 km
  • Bugis Junction Shopping Center - 5 min walk - 0.5 km

Getting around

  • Bras Basah Station - 3 min walk
  • JB Sentral - 60 min drive
  • Singapore Changi Airport (SIN) - 23 min drive

Restaurants

  • ‪Hakata Ikkousha - ‬2 min walk
  • ‪Wah Lok Cantonese Restaurant - ‬1 min walk
  • ‪Tuxedo - ‬2 min walk
  • ‪Food@bras Basah - ‬2 min walk
  • ‪The Glasshouse - Specialty Coffee & Toast Bar - ‬1 min walk

About this property

Carlton Hotel Singapore

Luxury hotel with 4 restaurants and a full-service spa
Carlton Hotel Singapore offers 940 air-conditioned accommodations with safes and complimentary newspapers. Smart televisions come with digital channels and pay movies. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 940 air-conditioned rooms featuring Smart televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy Chinese cuisine at Wah Lok, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Singapore? This hotel has 42337 square feet (3933 square meters) of space consisting of conference space and 13 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Wah Lok - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
Cafe Mosaic - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Tuxedo - This café serves light fare only. Open daily.
Keijo - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open select days.
TUX Bar & Lounge - This bar serves light fare only. Happy hour is offered. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Free secured, covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 35 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Mosaic
  • Keijo
  • TUX Bar & Lounge
  • Tuxedo
  • Wah Lok

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 13 meeting rooms
  • 42,337 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • 26 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1988
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 35 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number L0040

We should mention

Pool access available from 7 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 11 years old are not allowed in the spa without adult supervision

Property is also known as

Carlton Hotel Singapore
Carlton Singapore
Carlton Singapore Hotel
Hotel Carlton Singapore
Hotel Singapore Carlton
Singapore Carlton
Singapore Carlton Hotel
Singapore Hotel Carlton
Carlton Hotel Singapore Hotel
Carlton Hotel Singapore Singapore
Carlton Hotel Singapore (SG Clean)
Carlton Hotel Singapore Hotel Singapore

Carlton Hotel Singapore Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1382 out of 2108 reviews
Rating 8 - Good. 527 out of 2108 reviews
Rating 6 - Okay. 121 out of 2108 reviews
Rating 4 - Poor. 50 out of 2108 reviews
Rating 2 - Terrible. 28 out of 2108 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 6 nights in Sep 2025

10/10 Excellent

Fernando

Stayed 4 nights in Sep 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay everything
Stayed 2 nights in Sep 2025

8/10 Good

Mervyn

Travelled with family
Liked: Staff & service

Excellent

Well received by friendly staff at Carlton Singapore. ADI at the front desk is worth mentioning cause he made a seamless transaction for me when I wanted to upgrade one of the rooms into a suite. Thank you for a wonderful 2 nights stay.
Stayed 2 nights in Sep 2025

8/10 Good

Julie

Stayed 3 nights in Sep 2025

10/10 Excellent

Carolyn, New Philadelphia

Liked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

Alastair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in prime location if you want to be next door to Raffles, across the road from a great shopping centre snd food court, snd on the metro line from the airport.
Stayed 2 nights in Sep 2025

6/10 Okay

Stephen

Travelled with partner
We have stayed 3 times with you, but this room was not as good it was old need a up grade, I like the other part of the hotel, and the music was loud from across the road where the restaurant are, I had to put ear plugs in it went on until after 12 but overall was ok.
Stayed 7 nights in Sep 2025

10/10 Excellent

Andree Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully, comfy, the only down side was the opening time for the pool and the gym, it close at 7pm, this is too early
Stayed 11 nights in Aug 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located to walk to the Suntec convention centre, or to Chijmes for a variety of dining choices, or a longer walk up to the Orchard Road shopping area.
Stayed 1 night in Sep 2025

6/10 Okay

Gurmail

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Sep 2025

4/10 Poor

Benjamin

Business traveller
Liked: Room comfort
Disliked: Cleanliness

Not the best for the business trip

Arrived to check in 4:30pm - no non-smoking room available for the booking - and moved to twin bed (single business traveller) instead - which is not idea from bedding Also found a small cockroach crawling on the freshly made bed (got picture of it) which is also concerning
Stayed 2 nights in Sep 2025

10/10 Excellent

Benjamin

Stayed 2 nights in Aug 2025

10/10 Excellent

Ka Man

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how central the hotel is, walkable distance to raffle city, Chinatown and other places. Buses are easily accessible around the area also. Having a bathtub is a bonus. It’s highly recommended!
Stayed 4 nights in Sep 2025

10/10 Excellent

Enkhtuul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

6/10 Okay

Pei Eik

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not bad hotel

It was OK, reception was a little unfriendly.First there was no connecting room available then suddenly it was available when another colleagues tried The concierge team were fantastic and supportive throughout
Stayed 1 night in Aug 2025

10/10 Excellent

Leopoldo, Somerville

Stayed 1 night in Sep 2025

10/10 Excellent

Randy

Stayed 1 night in Sep 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hôtel in a handy area

We had a lovely 24 hours in Singapore and the staff at Carlton Hotel were very helpful - even advancing us some cash when our taxi driver would only take cash, not a credit card. The only négative was that we asked for milk, and a power point adapter, neither or which appeared
Stayed 2 nights in Sep 2025

10/10 Excellent

Leopoldo, Somerville

Stayed 4 nights in Sep 2025

10/10 Excellent

Irma, Tyler

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to everything.
Stayed 1 night in Aug 2025

10/10 Excellent

RIKA, Southbank

Stayed 3 nights in Aug 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel by far exceeded my expectations. Location was great. Close to MRT and buses. Close to a lot of food options and restaurants Close to many local buildings Staff friendly Everything was so good !
Stayed 6 nights in Aug 2025

10/10 Excellent

Ching Man

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I live on a floor above the 20th, yet I can still hear the loud "boom boom boom" of music from the street below. If you’re sensitive to noise while sleeping, I recommend bringing earplugs. I also requested a baby cot for my 1.5-year-old son, but I noticed that a plastic part at the top of the cot is rough and could potentially hurt him if he tries to climb out. I've covered it with a towel for safety. Great location with shopping mall surrounded, and walk to the MRT. Will come back in the future
Stayed 3 nights in Aug 2025

8/10 Good

dean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed many times here- live the convenience. Lovely guy at CONCEIRGE
Stayed 1 night in Aug 2025