Pan Pacific Singapore

5.0 star property

Photo gallery for Pan Pacific Singapore

Executive lounge
1 bedroom, premium bedding, minibar, in-room safe
Skyline Suite | Pool
4 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

Map
7 Raffles Boulevard, Marina Square, Singapore, 039595
  • Bugis Street Shopping District
    ‪8 min walk‬
  • Gardens by the Bay
    ‪10 min walk‬
  • Orchard Road
    ‪4 min drive‬
  • Singapore (SIN-Changi)
    ‪18 min drive‬

Room options

Premier Marina Bay Connecting Room

10.0 out of 10
Exceptional
(3 reviews)
  • 92 sq m
  • Harbor view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

Deluxe

9.0 out of 10
Wonderful
(112 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Pacific Club

9.8 out of 10
Exceptional
(11 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Pacific Club Studio

9.6 out of 10
Exceptional
(5 reviews)
  • 65 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

Premier Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 79 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Pacific Club Select Studio

  • 65 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Urban Jungle Suite

  • 79 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Executive Marina Bay King

9.4 out of 10
Exceptional
(19 reviews)
  • 46 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Premier Marina Bay

9.0 out of 10
Wonderful
(45 reviews)
  • 46 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Panoramic

9.0 out of 10
Wonderful
(49 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Panoramic Connecting Room

8.4 out of 10
Very good
(5 reviews)
  • 76 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Skyline Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 79 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Singapore

With a stay at Pan Pacific Singapore, you'll be centrally located in Singapore, steps from Marina Square and within a 10-minute walk of Suntec City. .This family-friendly hotel is 1.3 mi (2 km) from Bugis Street Shopping District and 1.6 mi (2.5 km) from Gardens by the Bay.

What's nearby

  • Suntec City - 5 min walk - 0.5 km
  • Bugis Street Shopping District - 8 min walk - 0.7 km
  • Gardens by the Bay - 10 min walk - 0.9 km
  • Marina Bay Sands Casino - 12 min walk - 1.0 km
  • Orchard Road - 4 min drive - 3.4 km

Getting around

  • Promena Station - 5 min walk
  • JB Sentral - 27 min drive
  • Singapore Changi Airport (SIN) - 22 min drive

Restaurants

  • ‪Ya Kun Kaya Toast - ‬2 min walk
  • ‪Hong Kong Zai House of Dim Sum - ‬5 min walk
  • ‪Edge - ‬1 min walk
  • ‪Putien Restaurant 莆田菜馆 - ‬6 min walk
  • ‪Keyaki - ‬1 min walk

About this property

Pan Pacific Singapore

Family-friendly Singapore hotel connected to the convention center, steps from Marina Square
Pan Pacific Singapore offers 790 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a 24-hour health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.
Make yourself at home in one of the 790 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a 24-hour health club, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy international cuisine at Edge, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and express check-in. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Edge - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hai Tien Lo - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.
Keyaki - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Pacific Emporium - This café specializes in Singaporean cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (SGD 1.10 per hour)
  • Limo/town car service
  • Parking on site (SGD 15 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: SGD 48 for adults and SGD 24 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Edge
  • Hai Tien Lo
  • Keyaki
  • Pacific Emporium

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 1 building
  • 100% renewable energy
  • 35 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers airport limousine service (surcharge). Guests must contact this property in advance to reserve the service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 100.0 per night

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately SGD 48 for adults and SGD 24 for children
  • Self parking fee: SGD 15 per day
  • Nearby parking fee: SGD 1.10 per hour
  • Rollaway bed fee: SGD 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property enforces a smart, elegant dress code for guests accessing the Pacific Club. Guests above the age of 12 are welcome.

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Pacific Pan
Pacific Pan Singapore
Pacific Singapore
Pan Pacific Hotel Singapore
Pan Pacific Singapore
Pan Singapore
Singapore Pacific
Singapore Pan
Singapore Pan Pacific
Pan Pacific Singapore Hotel Singapore
Pan Pacific Singapore Hotel
Pan Pacific Singapore Hotel
Pan Pacific Singapore Singapore
Pan Pacific Singapore (SG Clean)
Pan Pacific Singapore Hotel Singapore

Pan Pacific Singapore Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1119 out of 1537 reviews
Rating 8 - Good. 278 out of 1537 reviews
Rating 6 - Okay. 79 out of 1537 reviews
Rating 4 - Poor. 31 out of 1537 reviews
Rating 2 - Terrible. 30 out of 1537 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such an amazing place! So beautiful! Amazing facilities such as the pool. Our time there was very pleasant and I’d love to come back!
Stayed 4 nights in Mar 2025

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel but on the pricey side
Stayed 1 night in Mar 2025

10/10 Excellent

Nancy

Stayed 4 nights in Mar 2025

8/10 Good

Hui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

vijesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Any amount of words is less. Amazing everything.
Stayed 6 nights in Mar 2025

10/10 Excellent

John

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for an exceptional stay in the heart of Singapore, **Pan Pacific Singapore** is the perfect choice! From the moment you arrive, you'll notice the meticulous attention to detail in every aspect of the hotel, from its pristine cleanliness to the warm and professional service provided by the staff. Here's a breakdown of what makes this property a standout: **Cleanliness** The hotel truly sets a gold standard for cleanliness. Every corner of the property is immaculate, from the spotless rooms to the gleaming common areas. You can tell that cleanliness and hygiene are a top priority here, which makes for a very comfortable and worry-free stay. **Staff and Services** The staff at Pan Pacific Singapore go above and beyond to ensure a memorable experience for every guest. They are incredibly polite, attentive, and well-trained, always ready to assist with a smile. Whether you're checking in, dining in one of their restaurants, or simply asking for directions, the level of service is consistently outstanding. **Property's Condition and Facilities** The Pan Pacific Singapore is beautifully maintained and offers everything you need for a luxurious stay. The rooms are modern, spacious, and well-appointed, with stunning floor-to-ceiling windows often offering breathtaking views of Marina Bay or the surrounding cityscape. The world-class facilities include a serene outdoor pool, a fully-equipped fitness center, and various dining options to suit every palate.
Stayed 3 nights in Mar 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Khushil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The upkeep of the hotel is lovely and the staff went above and beyond
Stayed 3 nights in Mar 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very responsive to our requests. The breakfast buffet was the best I've ever seen.
Stayed 4 nights in Mar 2025

10/10 Excellent

george, Y L

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was incredible. Friendly, accommodating, extremely helpful. Definitely recommend this hotel.
Stayed 4 nights in Mar 2025

8/10 Good

Kentaro

Stayed 1 night in Mar 2025

10/10 Excellent

Peter, Eastleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel, its staff, restaurants and other facilities were first class with one exception. Some of the waiting staff in the all day refreshment area on the ground floor were inattentive, unhelpful and ill-informed.
Stayed 4 nights in Mar 2025

10/10 Excellent

Mireya, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice! Had a great city view from the 32nd floor. Super walkable and accessible to metro, shopping and dining options. Great crafted drinks at bar only a little pricey. Room service and restaurant were also pricey. Staff very friendly and welcoming.
Stayed 4 nights in Mar 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT SERVICE
Stayed 6 nights in Mar 2025

10/10 Excellent

Kenji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer, Henderson

Stayed 4 nights in Mar 2025

6/10 Okay

Ralph

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Pan Pacific Service Disappointing in Singapore

Great hotel and location and, for the most part, good service. Upon check-in, they gave me a lower class room than I booked. When I got to the room, the door wasn’t closed and it smelled a bit musty. The front desk was immediately apologetic admitting their “mistake”…and put me in the class of room I booked. Because I was not a frequent visitor and likely because I was American, they may have tried to pull a fast one. After that, it took a half hour and three calls to get my luggage brought up - I had asked to keep it with me but the bellman was very insistent that I let them handle it. My regret. I’ve stayed in other Pan Pacific properties - this is not what I would have expected. Still, it’s a great property but in Singapore you expect no compromise on service.
Stayed 1 night in Mar 2025

6/10 Okay

I J Craven

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Checked in at 5.30pm and one of our rooms wasn’t ready. No explanation. Offered some chocolates for the kids as compensation. Never arrived. No room. Then disappointed kids!! Thanks! Otherwise was OK. Room wasn’t serviced until we asked at 5pm. Only really needed water etc.
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Very good location Freindly staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience

Amazing experience!!!! Super hotel and super team!!! Specially to VIP concierge Jennifer and Catherine
Stayed 2 nights in Mar 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely ,could do with a little clean and frahen up around pool area.
Stayed 14 nights in Mar 2025

10/10 Excellent

Simon

Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Stayed 2 nights in Mar 2025

10/10 Excellent

Lee

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Wonderful, friendly, helpful staff. Very impressed
Stayed 2 nights in Mar 2025