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Holiday Inn Express and Suites Singapore Novena by IHG

4.0 star property

Photo gallery for Holiday Inn Express and Suites Singapore Novena by IHG

Lobby
Outdoor pool
Exterior
Exterior
Breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
201 Balestier Road, Singapore 329926,, Singapore, SIN, 329926
  • Place, Mustafa Centre
    ‪13 min walk‬
  • Place, Mount Elizabeth Novena Hospital
    ‪13 min walk‬
  • Place, Bugis Street Shopping District
    ‪3 min drive‬
  • Airport, Singapore (SIN-Changi)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 2 Single Beds

8.6 out of 10
Excellent
(14 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Queen Bed, Kitchenette

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Queen Bed, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Bedroom, Kitchenette

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Kitchenette (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Bedroom, Kitchenette (High Floor)

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Queen Bed, Kitchenette (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Suite, 1 Queen Bed, Kitchenette (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 2 Single Beds (High Floor)

8.0 out of 10
Very good
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed (High Floor)

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 1 Queen Bed (High Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, soundproofing, free WiFi

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(64 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Minibar, in-room safe, soundproofing, free WiFi

Standard Room

9.0 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

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About the area

Singapore

With a stay at Holiday Inn Express and Suites Singapore Novena by IHG, you'll be centrally located in Singapore, within a 5-minute drive of Orchard Road and Mustafa Centre. .This hotel is 3.4 mi (5.5 km) from Gardens by the Bay and 3.5 mi (5.6 km) from Marina Bay Sands Skypark.

What's nearby

  • Tan Tock Seng Hospital - 10 min walk - 0.9 km
  • City Square Mall - 12 min walk - 1.0 km
  • Mustafa Centre - 13 min walk - 1.2 km
  • Mount Elizabeth Novena Hospital - 13 min walk - 1.2 km
  • Bugis Street Shopping District - 3 min drive - 2.6 km

Getting around

  • Farrer Park Station - 13 min walk
  • Kempas Baru Station - 32 min drive
  • Seletar Airport (XSP) - 23 min drive

Restaurants

  • ‪The Oyster Cart - ‬6 min walk
  • ‪Sing Hon Loong Bakery - ‬4 min walk
  • ‪Ng Ah Sio Pork Ribs Soup Eating House - ‬4 min walk
  • ‪The Restaurant @ Mandalay - ‬7 min walk
  • ‪Porridge Buffet@ Quality Hotel - ‬1 min walk

About this property

Holiday Inn Express and Suites Singapore Novena by IHG

Hotel with an outdoor pool, near Mustafa Centre
Holiday Inn Express and Suites Singapore Novena by IHG offers 231 accommodations with minibars and safes. Televisions come with satellite channels.

Bathrooms include showers with hydromassage showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. This Singapore hotel provides complimentary wireless Internet access. Housekeeping is provided daily. Renovation of all guestrooms was completed in May 2023.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 231 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a ballroom.
For lunch or dinner, stop by The Great Room, a restaurant that specializes in international cuisine. You can also grab snacks at the coffee shop/cafe. A complimentary continental breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Singapore? This hotel has 4413 square feet (410 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM.
The Great Room - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (SGD 8.70 per stay)
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Great Room

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily) (for a fee)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 4,413 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 13 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Renovated entire property - May 2023
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of SGD 180 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered self parking fee: SGD 8.70 per stay
  • Pet fee: SGD 180 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Quality Hotel
Quality Hotel Marlow
Quality Hotel Marlow Singapore
Quality Marlow
Quality Marlow Singapore
Quality Hotel Singapore
Quality Inn Singapore
Singapore Quality Inn
Quality Hotel Marlow
Holiday Inn Express Suites Singapore Novena by IHG
Holiday Inn Express Suites Singapore Novena an IHG Hotel
Holiday Inn Express and Suites Singapore Novena by IHG Hotel
Holiday Inn Express and Suites Singapore Novena by IHG Singapore

Holiday Inn Express and Suites Singapore Novena by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 308 out of 523 reviews
Rating 8 - Good. 160 out of 523 reviews
Rating 6 - Okay. 34 out of 523 reviews
Rating 4 - Poor. 10 out of 523 reviews
Rating 2 - Terrible. 11 out of 523 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Edward, Boulder

Travelled with family
Good value given the location. The room we had needs refurbishment. It's a standard Holiday Inn Express experience with standard food. Good if you want a vanilla experience. The included breakfast had an expansive buffet with North American and Asian food available. It's right on a confluence of highways, so noise was a bit of an issue, but not a deal breaker.
Stayed 3 nights in Oct 2025

10/10 Excellent

Wah

Liked: Cleanliness, staff & service, amenities
Room’s very clean, helpful staff, good breakfast…….👍
Stayed 4 nights in Nov 2025

10/10 Excellent

Amedee

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Nov 2025

2/10 Terrible

JONATHAN

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quiet hotel, a bit further from the city so used Grab transport a lot. Hotel restaurant was good, bright clean rooms. 8 would stay here again
Stayed 3 nights in Oct 2025

10/10 Excellent

Vignesh

Liked: Cleanliness, staff & service, property conditions & facilities
Clean service
Stayed 5 nights in Oct 2025

10/10 Excellent

Divine Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 3 nights in Oct 2025

6/10 Okay

Ruslan

Breakfast could be more choices When cleaning in progress should be hoovered carpet as well
Stayed 6 nights in Oct 2025

10/10 Excellent

Yao

Stayed 4 nights in Oct 2025

10/10 Excellent

xiaoli

Liked: Cleanliness, staff & service, property conditions & facilities
Very neat.
Stayed 3 nights in Sep 2025

2/10 Terrible

Floramie

Stayed 4 nights in Sep 2025

8/10 Good

PRIYA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, check and check out convenient. Breakfast options can be enhanced
Stayed 7 nights in Sep 2025

8/10 Good

Narongsak

Stayed 4 nights in Sep 2025

10/10 Excellent

Duy

Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Kin, Elk Grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to many local famous restaurants, older neighborhood, very safe
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark

Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome breakfast and wonderful staff Rooms were perfect for our needs
Stayed 3 nights in Sep 2025

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning had a problem in the night that turn off sometimes
Stayed 3 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in and check out process. Food was great. Pool was great too. Staff was top notch. Will come again.
Stayed 4 nights in Sep 2025

10/10 Excellent

jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cleanly maintained
Stayed 2 nights in Aug 2025

10/10 Excellent

Farhana

Stayed 8 nights in Aug 2025

10/10 Excellent

BO SOON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Good room
Stayed 6 nights in Aug 2025

4/10 Poor

Rajanarasimhan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Aug 2025