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The Quay Hotel Bugis

2.5 star property

Photo gallery for The Quay Hotel Bugis

Reception
Desk, laptop workspace, free WiFi, bed sheets
Desk, laptop workspace, free WiFi, bed sheets
Front of property
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
77/79 Aliwal Street, Singapore, 199948
  • Place, Bugis Street Shopping District
    ‪1 min walk‬
  • Place, Haji Lane
    ‪3 min walk‬
  • Place, Mustafa Centre
    ‪12 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪23 min drive‬

Room options

View all photos for Single Room

Desk, laptop workspace, free WiFi, bed sheets

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Desk, laptop workspace, free WiFi, bed sheets

Deluxe Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe with Balcony Room

Desk, laptop workspace, free WiFi, bed sheets

Deluxe with Balcony Room

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Super Deluxe Twin Room

Super Deluxe Twin Room

Super Deluxe Twin Room

  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room with Balcony

Family Room with Balcony

Family Room with Balcony

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Single Room

Desk, laptop workspace, free WiFi, bed sheets

Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room With Balcony

Desk, laptop workspace, free WiFi, bed sheets

Deluxe Double Room With Balcony

  • Sleeps 2
  • Free Wi-Fi

View all photos for Family Room Without Window

Desk, laptop workspace, free WiFi, bed sheets

Family Room Without Window

  • Sleeps 3
  • Free Wi-Fi

View all photos for Family Room With Balcony

Desk, laptop workspace, free WiFi, bed sheets

Family Room With Balcony

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Double Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Single Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Standard Double Room (No Window)

Desk, laptop workspace, free WiFi, bed sheets

Standard Double Room (No Window)

  • Sleeps 2
  • Free Wi-Fi

View all photos for Super Deluxe Twin Room

Desk, laptop workspace, free WiFi, bed sheets

Super Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Single Room (No window)

Desk, laptop workspace, free WiFi, bed sheets

Standard Single Room (No window)

  • Sleeps 1
  • Free Wi-Fi

View all photos for Deluxe Double Room

Desk, laptop workspace, free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Quad Room (no Windows)

Desk, laptop workspace, free WiFi, bed sheets

Quad Room (no Windows)

  • Sleeps 4
  • Free Wi-Fi

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About the area

Singapore

With a stay at The Quay Hotel Bugis, you'll be centrally located in Singapore, steps from Bugis Street Shopping District and 13 minutes by foot from Mustafa Centre. .This hotel is 1.7 mi (2.8 km) from Marina Bay Sands Skypark and 2 mi (3.3 km) from Marina Bay Sands Casino.

What's nearby

  • Bugis Street Shopping District - 1 min walk - 0.0 km
  • Sultan Mosque - 2 min walk - 0.2 km
  • Haji Lane - 3 min walk - 0.3 km
  • Bugis Junction Shopping Center - 8 min walk - 0.8 km
  • Mustafa Centre - 12 min walk - 1.0 km

Getting around

  • Lavender Station - 7 min walk
  • JB Sentral - 26 min drive
  • Seletar Airport (XSP) - 26 min drive

Restaurants

  • ‪Nan Hwa Chong Fish-Head Steamboat Corner - ‬1 min walk
  • ‪Afterwit - ‬1 min walk
  • ‪Tolido's Espresso Nook - ‬2 min walk
  • ‪Twenty Grammes - ‬2 min walk
  • ‪Heng Long Teochew Porridge - ‬1 min walk

About this property

The Quay Hotel Bugis

The Quay Hotel Bugis offers 50 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 14-inch flat-screen televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hair dryers can be requested.

Make yourself at home in one of the 50 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
Featured amenities include a 24-hour front desk, multilingual staff, and an elevator.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (SGD 1 per hour)

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 14-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

This property is unable to accept any bookings from guests who are serving Stay Home Notice (SHN).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: SGD 20.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: SGD 1.00 per hour
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Aliwal Park Hotel Singapore

Aliwal Park Hotel

Aliwal Park Singapore

Aliwal Park

Aliwal Park Hotel

HOTEL JJH ALIWAL Hotel

HOTEL JJH ALIWAL Singapore

Aliwal Park Hotel (SG Clean)

HOTEL JJH ALIWAL Hotel Singapore

The Quay Hotel Bugis Reviews

Reviews

6.0
Rating 10 - Excellent. 13 out of 89 reviews
Rating 8 - Good. 16 out of 89 reviews
Rating 6 - Okay. 28 out of 89 reviews
Rating 4 - Poor. 16 out of 89 reviews
Rating 2 - Terrible. 16 out of 89 reviews

5.4/10

Cleanliness

6.6/10

Staff & service

6.8/10

Amenities

5.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Maung Maung

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amenities but there got goat meat smell in room number 504.
Stayed 1 night in Feb 2026

10/10 Excellent

Freddie Tom Byrley, Midwest City

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful and courteous. They went out of their way to answer questions, especially about the local. The room was very clean and comfortable. All in all, I would recommend stay there especially if you are only going to be in Singapore for a few days.
Stayed 2 nights in Feb 2026

6/10 Okay

Kenneth

It was would you would expect for a 2 star hotel.
Stayed 5 nights in Oct 2025

10/10 Excellent

Giasuddin, haka

Liked: Staff & service
Disliked: Property conditions & facilities
Location is very good for turkish & Arabian food lovers. Everythings is good except my room wasn't that much good, very limited facilities inside the room though it was a budget room. The wasn't cleane, the basin was too dirty & there is towel rail, no soap holder, basin water draining was very poor. Also, the was no room service. One towel i had to use for two days.
Stayed 2 nights in Oct 2025

2/10 Terrible

nathalie

Business traveller
Disliked: Cleanliness, property conditions & facilities
The place is awful, scarry ... terrible place ..so dirtyyy !!!
Stayed 3 nights in Jun 2024

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small room nothing like pictures no sofa in lounge I hated I trusted Expedia rooms are extremely small so toilet as well stuff behaves very bad I will never recommend to anyone to go to this hotel I was waiting for my rooms I was very tired because there is nothing to sit in lounge only couple of wooden chairs extremely uncomfortable when I asked them favour can I have my room bit early lady told it will be extra charge $20 per hour after I waited 4 hours I gave them $40 to get my room I can’t believe what bad experience so please be careful
Stayed 2 nights in May 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely disappointing management team

We didn't even get to stay as we had an emergency, and we were unable to get in contact with the management or anybody in charge. We had an emergency a few days before our stay and called to check if we could get a refund out of goodwill or even a certain amount of refund after a negotiated cancellation fee, but we were outright refused when we called by the receptionist who answered the call, and no emails were replied to after we sent several to follow up. We were extremely disappointed.
Stayed 2 nights in Apr 2024

6/10 Okay

Ezra

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Close to airport metro line. Cheap for Singapore but very small room. Shower only just big enough to get into.
Stayed 5 nights in Dec 2023

6/10 Okay

Fereshteh

Disliked: Property conditions & facilities
This Hotel did not worth the money I would have not paid any more than 70 for it . Hotel was not flexible changing dates or refund. The room did not look like the picture was so small overall I could have done heaps better staff was ok
Stayed 1 night in Jun 2023

2/10 Terrible

Tillat

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

WORST HOTEL I EVER STAYED IN

It was the worst hotel I ever have stayed in. Full of cockroaches even these bugs were crawling at us as well. Even though the hotel told us that the rooms are big enough to sleep 4 but it was not true, barely 3 can fit in the room. There was no space to place one’s luggage.
Stayed 3 nights in Mar 2023

10/10 Excellent

Fatih Said

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay for a short stay.
Stayed 3 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Simple and Solid

Small, simple room. The housekeeping was great. The Wifi was not great and was often slow or non-existent in the room. The staff were helpful. The hotel has a nice location near Arab Street and the MRT
Stayed 13 nights in Jul 2022

6/10 Okay

Lin Lin

Stayed 1 night in Apr 2022

10/10 Excellent

Rakesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

8/10 Good

Kai Mun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable staycation

Small but comfortable rooms in a very historic and hip neighbourhood of Singapore. Perfect for cultural outings and sightseeing. Food is great too.
Stayed 2 nights in Feb 2021

6/10 Okay

Steven

Liked: Staff & service
Stayed 8 nights in Sep 2020

6/10 Okay

Verified traveller

Business traveller
Stayed 2 nights in Jun 2020

6/10 Okay

Chin Beng

Business traveller
Liked: Staff & service
Stayed 12 nights in Mar 2020

4/10 Poor

Wee ping

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 14 nights in Mar 2020

2/10 Terrible

Monika, Penang

Travelled with group
Disliked: Staff & service
Reception staff very unfriendly and without respect. Arogant. Never come again in this hotel!!!
Stayed 7 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and accomodating staffs. Decently priced and decently furnished rooms for short stays, for those looking for just a place to sleep and wash up. Those looking for something more luxurious, please look elsewhere. There lots of restaurants within walking distance and bars, and outdoor dining options. Transportation to the city is readily available and there a some late night options as well.
Stayed 9 nights in Feb 2020

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Aliwal Park Hotel's location is in the midst of Muslim, Indian, and Buddhist temples and cultural centers. It is more than 5 minutes walk to nearest MRT stations. The staff are nice, helpful, and accomodating. I kept feeling as if I would roll off the single or twin bed necause it was so small. The room I stayed in was extremely cramped and had no windows. It lacked any in room safe, refrigerator, and closet. Its bathroom served as a shower. The hot water was non-existent.
Stayed 1 night in Feb 2020

2/10 Terrible

Willi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smelly , no window rooms...

The room type I had booked was not available... So they gave a closet sized room with no window and a bad smell...
Stayed 1 night in Dec 2019

4/10 Poor

Mohammed Ashfaq

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2019