Aparthotel

Quest Burwood East

3.5 star property

Photo gallery for Quest Burwood East

Exterior
BBQ/picnic Area
Interior
Reception
3 bedrooms, minibar, in-room safe, individually furnished

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Parking available
  • Pet-friendly
  • Gym

Explore the area

View map
315 Burwood Hwy, Burwood East, VIC, 3151
  • Place, The Glen Shopping Centre
    ‪3 min drive‬
  • Place, Deakin University
    ‪6 min drive‬
  • Place, Monash University
    ‪8 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪42 min drive‬

Room options

Studio

  • Sleeps 2

One Bedroom Apartment

  • Sleeps 2

Three Bedroom Apartment

  • Sleeps 6

Studio Apartment

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

One Bedroom Apartment

  • 52 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Two Bedroom Apartment

  • 78 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Three Bedroom Apartment

  • 99 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

Accessible One Bedroom Apartment

  • 52 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Accessible Two Bedroom Apartment

  • 78 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Accessible Three Bedroom Apartment

  • 99 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 3 King Beds

Accessible One-Bedroom Apartment

  • Sleeps 2

Three-Bedroom Accessible Apartment

  • Sleeps 6

Two-Bedroom Accessible Apartment

  • Sleeps 5

Similar properties

About the area

Melbourne

With a stay at Quest Burwood East in Melbourne (Burwood East), you'll be within a 15-minute drive of Monash University and Chadstone Shopping Mall. .This aparthotel is 11.2 mi (18.1 km) from Rod Laver Arena and 11.6 mi (18.6 km) from Melbourne Cricket Ground.

What's nearby

  • Nunawading Basketball Centre - 2 min walk - 0.2 km
  • The Glen Shopping Centre - 3 min drive - 3.8 km
  • Deakin University - 6 min drive - 5.3 km
  • Monash University - 8 min drive - 7.6 km
  • Chadstone Shopping Mall - 11 min drive - 9.8 km

Getting around

  • Glen Waverley Station - 3 min drive
  • Dandenong Station - 16 min drive
  • Melbourne Airport (MEL) - 48 min drive

Restaurants

  • ‪China Bar - ‬17 min walk
  • ‪The Burvale - ‬11 min walk
  • ‪Hungry Jack's - ‬2 min drive
  • ‪Marrybrown - ‬15 min walk
  • ‪Eastwood - ‬16 min walk

About this property

Quest Burwood East

Aparthotel in Melbourne with a 24-hour fitness center and a 24-hour business center
Quest Burwood East offers 90 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. These individually furnished accommodations have separate sitting areas. LCD televisions are featured in guestrooms. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a 24-hour fitness center.
Make yourself at home in one of the 90 individually furnished guestrooms, featuring microwaves and minibars. Rooms have private balconies. LCD televisions and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a picnic area.
Grab a bite to eat at the Angels Brew Cafe, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). To-go breakfasts are available daily from 5:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. This aparthotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 5:00 AM and 1:00 PM.
Angels Brew Cafe - Overlooking the garden, this café serves breakfast, brunch, and lunch. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 8 metres
  • Street parking available
  • Secured, covered parking on site (AUD 25 per night)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)

Restaurants on site

  • Angels Brew Cafe

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave

Dining

  • Daily breakfast to-go available 5:00 AM to 1:00 PM for a fee: AUD 20 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Limited room service
  • Minibar
  • Snack bar/deli

Bedrooms

  • 3 bedrooms
  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 2 meeting rooms
  • 24-hour business centre
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • One pet total
  • Fee: AUD 49 per pet per night
  • Service animals exempt from fees
  • Deposit: AUD 250 per stay
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • Ceiling hoist
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Portable shower seat
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Lockers
  • Luggage storage
  • Phone
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In a business district
  • In an entertainment district
  • Near a metro station
  • Near a train station

Things to do

  • 24-hour gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 90 units
  • Banquet hall
  • Built in 2019
  • Connecting units available
  • Garden
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (7:00 AM - 10:00 PM)
Guests will receive key retrieval information
This property enforces quiet hours from 11:00 PM to 6:00 AM

Access methods

Staffed front desk, key retrieval

Pets

Pets allowed for an extra charge of AUD 49 per pet, per night, plus a deposit of AUD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per night
Cribs (infant beds) are available for AUD 25 per night

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately AUD 20 per person
  • Covered self parking fee: AUD 25 per night (in/out privileges)
  • Pet deposit: AUD 250 per stay
  • Pet fee: AUD 49 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 25 per night
  • Rollaway bed fee: AUD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest Burwood East Apartment
Quest Burwood East Aparthotel
Quest Burwood East Burwood East
Quest Burwood East Aparthotel Burwood East

Quest Burwood East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 126 out of 200 reviews
Rating 8 - Good. 49 out of 200 reviews
Rating 6 - Okay. 16 out of 200 reviews
Rating 4 - Poor. 5 out of 200 reviews
Rating 2 - Terrible. 4 out of 200 reviews

9.0/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Clive

Liked: Cleanliness, property conditions & facilities
Clean quiet and comfortable.
Stayed 5 nights in Jul 2025

2/10 Terrible

Jamie

Business traveller
Disliked: Cleanliness, amenities
Terrible. They do not value privacy, for example, if you have the do not disturb sign up they do not care and just come in. I also caught the maintenance guy with his hands on my clothes in the washing machine in the laundry, I asked him what he was doing and he said he was "going to do another rinse on my clothes because he wanted to test the machine". which was absolutely inappropriate and very strange. The staff took no responsibility for this and the maintenance guy came and yelled at me at reception when I complained. The staff didn't believe me, and then blamed me. The staff constantly lied and gaslit, Remy the receptionist was the most like this. They also did not tell me before I stayed that this was a crisis hotel. The dishonest attitude of the staff comes from the director Chris, who took no responsibility for any of this, and was very dishonest and a massive gaslighter.
Stayed 7 nights in Jul 2025

6/10 Okay

Codie

Stayed 1 night in Jul 2025

10/10 Excellent

Frankie

Liked: Amenities
I've stayed at this property many times. Staff are friendly, room is always immaculate. Quiet and would highly recommend staying here.
Stayed 1 night in Jun 2025

10/10 Excellent

John good, Forest Hill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
fully self contained and plety of room in the apartment
Stayed 1 night in Jun 2025

8/10 Good

Karen

Stayed 5 nights in May 2025

8/10 Good

Mostafa

Stayed 2 nights in May 2025

10/10 Excellent

Melinda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
First time in Burwood East Quest. Everything was good except for a 2 bed joint together to make a king size bed it really hurts my back when sleeping.
Stayed 3 nights in May 2025

10/10 Excellent

Sahrizal b., Melbourne

Liked: Cleanliness, property conditions & facilities
Comfortable place to stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Peri

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Julie

Travelled with group
Liked: Amenities, property conditions & facilities
My stay was great and the l8cation was convenient to where I needed to be. Staff were friendly. Room needed to be vaccumed properly very dirty under bed side tables and carpet needs a good clean throughout.
Stayed 2 nights in Mar 2025

6/10 Okay

MILAN

Travelled with family
Liked: Cleanliness, room comfort
They need bond which was returned after a week .no recommend
Stayed 2 nights in Feb 2025

6/10 Okay

Sharon

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Jan 2025

8/10 Good

Sulochana

Liked: Cleanliness, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Mahabaleshwar

Liked: Cleanliness, property conditions & facilities
Very convenient and quiet.
Stayed 1 night in Dec 2024

8/10 Good

Jacinta

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, room comfort

Quest in Burwood

Loved the stay very spacious and comfortable. Had everything we needed .
Stayed 1 night in Nov 2024

10/10 Excellent

Yasi

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Kellie

Business traveller, Travelled with group
Disliked: Cleanliness, property conditions & facilities
When we arrived the balcony door was broken, unable to be locked. We reported it straight away and were informed it would be fixed the next day. The next day it was not fixed, so we had to sleep for two nights with a door that could not be locked, we didn't sleep well. It was fixed the third day. Not exactly an ideal situation.
Stayed 3 nights in Oct 2024

8/10 Good

Wendy

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Kellie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property close to Deakin
Stayed 1 night in Sep 2024

10/10 Excellent

Dr.M. Fuad

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good. The staff are from a different planet, all lovely, polite and smiling. All good.
Stayed 1 night in Aug 2024

4/10 Poor

Helena

Business traveller
Disliked: Cleanliness
The check in was great the staff were helpful but they lacked safety measures. First off, I am a single female traveller. A male was right there and she read out my room number out loud rather than just circling it. Although they had my room ready on time for my arrival. Once in, I could already see the room lacked proper cleaning. The kitchen didn't look like it had been wiped down in a while and had dust and grease on the kitchen hob. The bathroom had water marks all around the sink and not wiped. The bathroom drain was black with dirt and grime and even hair shavings. The towel had hair on it and they had forgotten to put towels in the actual bathroom. When I got one from the reception it was very small and as I came back late, someone had put 2 more in my room on my return which was nice but also made me feel unsafe cause someone had gained access to my room while I had been out. Lastly, at exactly 2:40am someone next door could be heard in their room as they gave me a room with a connection door. There is only one door between the room as the light can be seen to shine under it. This is not safe and also causes every sound to be heard. I could hear all kinds of noise, coughing and banging about. Then they left at 3:05am after hearing I moved my bag rail up against the connection door. They were heard to then leave the room and press the elevator. The hotels security its self is very poor. Basically anyone can get into the hotel without a key. No elevator swipe.
Stayed 1 night in Aug 2024

8/10 Good

Melissa

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean safe room. Will be staying here again
Stayed 1 night in Aug 2024