- Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible place
By far the rudest hotel staff I have ever met Place was dirty when we arrived and then I was told a day later that I’m being charged a $100 cleaning fee, although my room was barely touched and the cleaners would’ve done the bare minimum. Complete lie all because we took a little bit longer to check out while having a beast of a woman banging on my door for 5 minutes straight with her hands on her hips telling me she’s not impressed, quite ridiculous and honesty absurd from a hotel staff member, a cleaner? Manager then said it’s because the room was “putrid” and a cleaning fee had to be charged, basically impossible for a hotel room that was only occupied for 12 hours to be putrid, was then told because we checked out an hour later and we refused to leave, if you call asking the cleaners to clean your room last, refusing to leave... sure Apologised to the cleaners while they were still cleaning another room, didn’t seem to be much of a problem although the female butch cleaner was talking to me as if I’m a child and was obviously very angry we took longer to check out, I had asked for late check out Which was 11 so we weren’t in fact that late with checking out, regardless doesn’t give a butch cleaner the right to tell me she’s not impressed and yell at me while I’m leaving then I have to find out I’ve been charged extra and they’ve stated that the room was putrid You get what you pay for, dirty rooms and dodgy hotel just miserable rude staff