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Mercure Melbourne Doncaster

4.0 star property

Photo gallery for Mercure Melbourne Doncaster

Rooftop terrace
Standard Room, 1 Queen Bed
Indoor pool, pool loungers
Meeting facility
Breakfast, lunch, dinner served; Mexican cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Pool
  • Parking available
  • Housekeeping

Explore the area

View map
6 TOWER STREET, Doncaster, VIC, 3108
  • Place, Doncaster Shopping Centre
    ‪1 min walk‬
  • Place, Box Hill Hospital
    ‪4 min drive‬
  • Place, Deakin University
    ‪10 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪33 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, desk

Deluxe Double Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, desk

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

1 bedroom, premium bedding, pillow-top beds, desk

Superior Room, 2 Single Beds

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(17 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, desk

Superior Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(9 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, pillow-top beds, desk

Standard Room, 2 Single Beds

9.4 out of 10
Exceptional
(6 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, desk

Suite, 1 King Bed

  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior

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About the area

Melbourne

With a stay at Mercure Melbourne Doncaster in Melbourne (Doncaster), you'll be within a 5-minute drive of Box Hill Institute and Box Hill Hospital. .This hotel is 3.8 mi (6.1 km) from Heide Museum of Modern Art and 4.6 mi (7.4 km) from Deakin University.

What's nearby

  • Doncaster Shopping Centre - 1 min walk - 0.0 km
  • Box Hill Hospital - 4 min drive - 3.8 km
  • Mercy Hospital for Women - 9 min drive - 8.7 km
  • Austin Hospital - 9 min drive - 9.1 km
  • Deakin University - 10 min drive - 8.0 km

Getting around

  • Mont Albert Station - 5 min drive
  • Essendon Station - 21 min drive
  • Melbourne Airport (MEL) - 40 min drive

Restaurants

  • ‪Dumpling Alley 江南上海滩 - ‬4 min walk
  • ‪Secret Kitchen Chinese Restaurant 正斗 - ‬5 min walk
  • ‪China Bar - ‬4 min walk
  • ‪Sushi Sushi - ‬3 min walk
  • ‪Dolce Espresso - ‬5 min walk

About this property

Mercure Melbourne Doncaster

Suburban hotel with a 24-hour fitness center and a rooftop terrace
Mercure Melbourne Doncaster offers 183 air-conditioned accommodations with complimentary bottled water and hair dryers. Pillowtop beds feature premium bedding. Smart televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 183 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Mexican cuisine at Chido Chido, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Melbourne? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning.
Chido Chido - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Chido Chido - Onsite bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 33 per person
  • Covered self parking fee: AUD 25.00 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Melbourne Doncaster Hotel
Mercure Melbourne Doncaster DONCASTER
Mercure Melbourne Doncaster Hotel DONCASTER

Reviews

Mercure Melbourne Doncaster Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 109 out of 197 reviews
Rating 8 - Good. 58 out of 197 reviews
Rating 6 - Okay. 18 out of 197 reviews
Rating 4 - Poor. 5 out of 197 reviews
Rating 2 - Terrible. 7 out of 197 reviews

Reviews

4/10 Poor

jessica

Liked: Cleanliness
won’t be coming back
Stayed 1 night in Jul 2025

10/10 Excellent

Kylie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Prue

Stayed 1 night in Jun 2025

10/10 Excellent

Kim, Ocean Grove

Travelled with partner
Liked: Property conditions & facilities
From arrival to departure our stay at the Mercure was great. The lady at reception was a delight and made us feel welcome. We were upgraded to the superior king room which had a great view of the city. The room was very quiet. The bed comfortable. We really loved the bathroom with a beautiful walk in shower. The only down side was the pool as it was supposed to be 31 degrees but it was no where near that temperature. Very cold to the point where we couldn’t swim without freezing. Probably good in summer but not winter.
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Stayed 4 nights in Jun 2025

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the quality of the room - great view
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was a little underwhelming and never enough staff to assist or clean tables and top up food. That said, the staff who were there did a great job and very helpful and polite
Stayed 5 nights in May 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great place to stay. I stay here quite often with work. Would recommend
Stayed 1 night in May 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mixed

The room was great but service at reception and restaurant was poor. Location good right next to the Westfield Centre..
Stayed 5 nights in Apr 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here
Stayed 1 night in Apr 2025

10/10 Excellent

Mr Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first hotel ever in my entire history of travelling, where I have been unable to unplug the fridge in my daily mission to remove any unnecessary sound or lightning from the room, due to my sensitivity. It would have taken a high torque angled screwdriver, or an electric long-nose to undo that sucker. The rear of the unit was tucked in so neatly, it was unable to be reached from the front, with a neat little door strap. I checked for the obvious temperature dial inside, and any other way - however, this was not meant to be. This model was far too advanced for that. I left both defeated and impressed at the same time.
Stayed 3 nights in Apr 2025

10/10 Excellent

Arshia

Ds
Stayed 3 nights in Mar 2025

10/10 Excellent

Grant Kin Shing

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 4 nights in Apr 2025

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was state of the art with great facilities, the bed was super comfortable and i especially liked that you could stream through the tv from your mobile device.
Stayed 2 nights in Apr 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and views, brekky was good although with the asian food options in Shoppingtown you might be better off walking there. Staff were on point and really efficient and friendly. I'll stay again no hesitation.
Stayed 7 nights in Apr 2025

6/10 Okay

Lesley

Travelled with family
The staff did their best but they gave away our accessibility room with two beds. I paid $224 to sleep on a rock hard rollaway that hurt my back. The 2nd night my 85 yo mum couldn't shower because we had to move to have an ordinary two bed room that was tiny with no access for her walker. You'd think they would have discounted the rate for their mistake but the best I got was a refund on the 3rd night which I cancelled. My mum wasn't happy and very pleased we left early. The small rooms made her feel unsafe with tripping hazards without her walker. The staff had to bring a chair for her to sit on or she had to sit on the bed! It is NOT elderly friendly at all yet the staff were kind but very limited in what they could do. Not impressed really. Not sure if we can come back next year.
Stayed 3 nights in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We planned to stay here as an overnight stay. We were very impressed with the staff and facilities and the room was fantastic and well appointed, easily stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what we needed. First morning the breakfast buffet was not that great but the 2nd morning was better.
Stayed 2 nights in Mar 2025

6/10 Okay

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t need a disabled room with tiny bathroom sink and no storage or even enough room to put down a toothbrush
Stayed 1 night in Mar 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 8 day stay.
Stayed 8 nights in Mar 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great place to stay. Lovely and clean and quiet
Stayed 1 night in Mar 2025

6/10 Okay

Andrew

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
Whilst the stay was good. My food order received were cold chips and a soggy melted choc Top. The water bottle in the room was used and not changed out Swimming pool was closed for maintenance
Stayed 1 night in Mar 2025

10/10 Excellent

Mary g

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

Very good hotel. Excellent location. Great breakfast. Had some issues with air conditioning in one of our rooms. Otherwise happy.
Stayed 1 night in Mar 2025

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay, most staff were great had room key issues & parking issues no Foxtel or other streaming services which was a pain.
Stayed 1 night in Mar 2025