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ibis Melbourne Swanston Street Hotel

Hotel Class
3 out of 5
Photo gallery

Reviews

4.0 / 5Good
1,711 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Lygon Street
    4 min walk
  • Popular Location
    Melbourne City Baths
    4 min walk
  • Popular Location
    RMIT University
    6 min walk
  • Airport
    Melbourne, VIC (MEL-Tullamarine)
    18 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Standard Queen Room

    Room Amenities

    • Sleeps 2
    More details
  • Standard Twin Room

    Room Amenities

    • Sleeps 2
    More details

About this area

Carlton

In the city center and near a metro station, ibis Melbourne Swanston Street Hotel is in a walkable area with good airport proximity. Sidney Myer Music Bowl and Spirit of Tasmania Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Royal Botanic Gardens and Carlton Gardens. SEA LIFE Melbourne and Melbourne Zoo are not to be missed. Our guests appreciate the hotel's central location.

4.8/5 guest location rating

Guests like it for

  • Walkable (481 reviews)
  • Safe (266 reviews)
  • Quiet (227 reviews)

What's nearby

  • Popular Location
    Lygon Street - 4 min walk
  • Popular Location
    Melbourne City Baths - 4 min walk
  • Popular Location
    RMIT University - 6 min walk
  • Popular Location
    Royal Exhibition Building - 7 min walk
  • Popular Location
    Queen Victoria Market - 9 min walk

Getting around

  • Southern Cross Station - 3 min drive
  • Melbourne Central Station - 9 min walk
  • Melbourne, VIC (MEL-Tullamarine) - 18 min drive

Restaurants

  • Wonderkafe – Open daily.
  • Works Thai Restaurant – Restaurant offering Asian cuisine. Serves lunch and dinner daily.

About this property

ibis Melbourne Swanston Street Hotel

3-star hotel, walk to University of Melbourne
A restaurant, a coffee shop/café, and self parking are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. All 235 rooms offer free WiFi, rainfall showerheads, and LCD TVs. Other amenities available to guests include hair dryers, laptop-compatible safes, and showers.
Ibis Melbourne Swanston Street Hotel offers 235 air-conditioned accommodations with laptop-compatible safes and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Policies

Check-in

Check-in between 2 PM - midnight
Minimum check-in age - 18

Special check-in instructions

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed (service animals welcome)

Payment types

American Express
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 20 per person (approximately)
  • Self parking fee: AUD 29.00 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We should mention

Parking height restrictions apply.

Property is also known as

  • Tune Hotel Melbourne Carlton
  • ibis Melbourne Swanston Street Hotel Carlton
  • Tune Melbourne Carlton
  • ibis Melbourne Swanston Street Hotel
  • ibis Melbourne Swanston Street Carlton
  • ibis Melbourne Swanston Street
  • Tune Hotel Melbourne

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: AUD 29.00 per night
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: AUD 20 per person
  • 1 restaurant and 1 coffee shop/café

Family friendly

  • Laundry facilities

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Languages spoken

  • Chinese
  • English
  • Greek
  • Hindi
  • Mongolian
  • Spanish

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • Cable/satellite channels
  • LCD TV

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Nearby activities

Where to eat

  • Wonderkafe – Open daily.
  • Works Thai Restaurant – Restaurant offering Asian cuisine. Serves lunch and dinner daily.

Frequently asked questions

5 - Excellent
509
4 - Good
809
3 - Okay
280
2 - Mediocre
83
1 - Poor
30
4.3
Cleanliness
4.1
Service and Staff
3.8
Amenities
4.0
Property condition

2/5

  • Liked: Cleanliness
  • Disliked: Staff & service

The lady checking me in was very dismissive, no smile and I felt like I was inconveniencing her by being there. She gave me the wrong g type of room and no kindness at all in that mistake.

Stayed 1 night in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The only issue I had was the AC was freezing & could only be turned up to 24. When I turned it off it was still cold. Likely a benefit in the summer however!

Stayed 3 nights in Oct. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Oct. 2019

3/5

  • Liked: Amenities, property conditions & facilities

I rang up to book parking, told all good, arrived at hotel to be told no parking available and name not n list, had to park on street, where only 1 and 2 hr parking available. Very difficult to manage. Shower mouldy around edges, but otherwise bed comfy, basic but fine, good shower head and pressure, quiet, although room doors bang very loudly.

Stayed 1 night in Sep. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

comfortable, clean and with friendly staffs and good breakfast

Stayed 4 nights in Jul. 2019

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