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Comfort Apartments Box Hill

4.0 star property

Photo gallery for Comfort Apartments Box Hill

Deluxe Two Bedroom Apartment | Living room
Deluxe Two Bedroom Apartment | Living area
Lobby
Deluxe Two Bedroom Apartment | Living area
Front of property – evening/night

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
1 Elland Ave, Box Hill, VIC, 3128
  • Place, Box Hill Central
    ‪5 min walk‬
  • Place, Box Hill Town Hall
    ‪5 min walk‬
  • Place, Box Hill Institute
    ‪14 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪39 min drive‬

Room options

View all photos for Accessible Studio Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Accessible Studio Apartment

  • Sleeps 2

View all photos for Studio Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Studio Apartment

  • Sleeps 2

View all photos for Executive Studio Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Executive Studio Apartment

  • Sleeps 2

View all photos for Courtyard Twin Studio Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Courtyard Twin Studio Apartment

  • Sleeps 2

View all photos for Two Bedroom One Bathroom Apartment

Fridge, microwave, stovetop, dishwasher

Two Bedroom One Bathroom Apartment

  • Sleeps 4

View all photos for Two Bedroom Two Bathroom Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Two Bedroom Two Bathroom Apartment

  • Sleeps 4

View all photos for Studio (Apartment)

Studio (Apartment)

Studio (Apartment)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Accessible (Apartment)

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Studio, Accessible (Apartment)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Courtyard Area (Apartment)

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Studio, Courtyard Area (Apartment)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio (Apartment)

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Executive Studio (Apartment)

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Apartment, 2 Bedrooms (1 Bathroom)

Apartment, 2 Bedrooms (1 Bathroom)

Apartment, 2 Bedrooms (1 Bathroom)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Courtyard Studio Apartment

Tempur-Pedic beds, desk, soundproofing, iron/ironing board

Courtyard Studio Apartment

  • Sleeps 2

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Exterior
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  • Free Wi-Fi
  • Restaurant
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The price is AU$135
includes taxes & fees
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About the area

Melbourne

With a stay at Comfort Apartments Box Hill in Melbourne (Box Hill), you'll be within a 15-minute drive of Chadstone Shopping Mall and Monash University. .This aparthotel is 12 mi (19.3 km) from Melbourne Cricket Ground and 12.1 mi (19.5 km) from Melbourne Central.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Box Hill Central - 5 min walk - 0.5 km
  • Box Hill Town Hall - 5 min walk - 0.5 km
  • Box Hill Institute - 14 min walk - 1.2 km
  • Melbourne Central - 24 min drive - 24.6 km
  • Crown Casino - 25 min drive - 18.5 km

Getting around

  • Box Hill Station - 6 min walk
  • Dandenong Station - 26 min drive
  • Melbourne Airport (MEL) - 41 min drive

Restaurants

  • ‪The Penny Drop - ‬4 min walk
  • ‪Box Hill Central Foodcourt - ‬5 min walk
  • ‪Kitchen Republik 大食代 - ‬4 min walk
  • ‪Phoenix Kitchen 潮粤酒楼 - ‬3 min walk
  • ‪Phở Hương Việt - ‬4 min walk

About this property

Comfort Apartments Box Hill

Comfort Apartments Box Hill offers 53 accommodations with washers/dryers and coffee/tea makers. Beds feature Tempur-Pedic mattresses. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Melbourne aparthotel provides complimentary wireless Internet access. LED televisions are featured in guestrooms. Housekeeping is provided daily.

Make yourself at home in one of the 53 guestrooms, featuring kitchens with refrigerators and stovetops. Your room comes with a Tempur-Pedic bed. Complimentary wireless internet access keeps you connected, and 42-inch LED televisions are provided for your entertainment. Conveniences include desks and microwaves, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Cot: AUD 10 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 25 per day
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Free newspapers in lobby
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 53 units
  • 8 floors
  • Built in 2016
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM

Early check-in subject to availability

Early check-in fee: AUD 30

Late check-in fee

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Late check-out subject to availability

Late check-out fee: AUD 30

Special check-in instructions

The front desk is open Monday - Saturday (7 AM - 9 PM) and Sunday - Saturday (8 AM - 6 PM)

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for AUD 25 per day

Cribs (infant beds) are available for AUD 10.0 per stay

Payment types

Important information

Optional extras

  • Self parking fee: AUD 15 per night
  • Early check-in fee: AUD 30 (subject to availability)
  • Late check-in fee
  • Late check-out fee: AUD 30 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Rollaway bed fee: AUD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests requesting to split beds will be charged an additional fee of AUD 25 at the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

City Edge Box Hill Melbourne

City Edge Box Hill Apartment

City Edge Box Hill

Comfort Apartments Box Hill Box Hill

Comfort Apartments Box Hill Aparthotel

Comfort Apartments Box Hill Aparthotel Box Hill

Comfort Apartments Box Hill Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 97 out of 304 reviews
Rating 8 - Good. 116 out of 304 reviews
Rating 6 - Okay. 53 out of 304 reviews
Rating 4 - Poor. 25 out of 304 reviews
Rating 2 - Terrible. 13 out of 304 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Donna

Travelled with family and small children
Liked: Amenities
Very courteous staff. Clean & comfortable room.
Stayed 2 nights in Feb 2026

6/10 Okay

Leah

Disliked: Cleanliness, amenities, property conditions & facilities
Room was ok but very tired. Hallways extremely dirty, some of the soaps had been used and put back. Not well maintained and very tired. Was not told parking was an optional extra.
Stayed 1 night in Jan 2026

2/10 Terrible

Michelle

Stayed 1 night in Jan 2026

10/10 Excellent

Brad

Liked: Cleanliness, room comfort
Close to shops and transport to get into the city. Got a free upto a balcony room. Good secure undercover parking
Stayed 1 night in Jan 2026

8/10 Good

Mommary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
that is quite good. it is okey for me.
Stayed 1 night in Dec 2025

8/10 Good

Xingyu, Doncaster East

Stayed 1 night in Dec 2025

10/10 Excellent

Karl

Travelled with family
Liked: Cleanliness, amenities
Great location
Stayed 1 night in Dec 2025

8/10 Good

Andrew

Stayed 1 night in Dec 2025

6/10 Okay

Matt

Stayed 1 night in Dec 2025

6/10 Okay

Matt

Disliked: Cleanliness, amenities, property conditions & facilities
Good enough if on a tight budget. General appearance a bit beat up and worn down. Room had a very loud air con, which was only mildly effective. No clothes driers despite being listed on the amenities.
Stayed 7 nights in Dec 2025

8/10 Good

trenell

Travelled with family, Travelled with family and small children
Liked: Amenities
The room was fairly neat, bedding could be slighlty more modern. Parking was extra, at the back towards the parking it looked quite unsafe and the gate was very very slow also very untidy by the parking area.
Stayed 1 night in Dec 2025

6/10 Okay

Bryan

Stayed 2 nights in Nov 2025

8/10 Good

Janette

Stayed 2 nights in Nov 2025

8/10 Good

Sima, Port Pirie

The host surprisingly was available when we arrived at 1 am
Stayed 2 nights in Oct 2025

8/10 Good

Sima, Port Pirie

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Staff were friendly and we arrived super late but they were there to help us check in
Stayed 1 night in Oct 2025

10/10 Excellent

Bertram

Liked: Cleanliness, room comfort
Good location and heating and air con in good working condition
Stayed 3 nights in Oct 2025

8/10 Good

Ray

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was comfortable and clean and close to where we needed to be. Friendly, helpful staff.
Stayed 1 night in Oct 2025

6/10 Okay

MD

Travelled with family, Travelled with group

Personally do not recommend this place with family

After hours there is no service and the employee after hours are non professional , unable to provide service, very rude, they have some residents they are not social and does not maintain any etiquette , arguing over the phone in the reception area most of the time in the evenings, noone to look after these
Stayed 4 nights in Oct 2025

10/10 Excellent

Brad

Liked: Cleanliness, room comfort
Great location close to shops and public transport staff very helpful, the do have undercover carport, but my 4x4 is to high for it. There is some street parking
Stayed 2 nights in Oct 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room Customer Service very good
Stayed 4 nights in Sep 2025

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness

Not as expected

Hard to find, neglected entrance and access areas, it's less than inviting. Bathroom was grimy and needs a through clean. Need comfy.
Stayed 2 nights in Aug 2025

8/10 Good

Clare

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, easy check in after hours and good location
Stayed 1 night in Aug 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Serious condensation (which we experienced) on the inside of the windows has led to water damage in the skirting boards below. There is also water damage to a wall corner in the bathroom.
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness
Liked the warming air conditioning !
Stayed 1 night in May 2025

8/10 Good

Chi Ming Chammy

Liked: Cleanliness, property conditions & facilities
Acceptable rate for this hotel , 5 minutes walk to Box Hill Central, have superstore and food court
Stayed 3 nights in Mar 2025