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Its OK

The natural beauty of the area near the hotel is amazing. The beach is great for swimming and snokeling. Plenty of beautiful small crabs. Many birds. The greenery of the tropical vegetation, the smooth, clean sand. A very well trained, corteous staff

Room, very clean. Food is exceptional. The bathroom has alot of door & spacious so there is privacy. Bit of a walk to pool. 24 hr pool is nice touch. Very far from downtown PR for restaurants/night life. No amenities in room. No silverware. Got charged $10 for bottle opener. Never in my life! Was upset about that.

The resort was lovely and the staff was polite and helpful.

Really enjoyable. We got married here back when it was the InterContinental, but revisiting it as the Royal Sonesta brought back wonderful memories! The staff was wonderful and so was the Breakfast Buffet. Planning to go back in 2026!!

Great view and our Stephanie B was excellent with housekeeping and keeping our room immaculate. The front desk ladies were excellent too and unfortunately forgot to get their names. One lady was so lovely to our 4 year old son, she went to get bandaids for him, got him blank papers, colouring books. Amazing. Also great credit to the security team, the lady who found our sons blue croc when housekeeping had mistakenly taken it with the bedsheet change. One line individual was not helpful at the front desk and it's only after we requested compensation that something was gone by the security team. Overall however everyone was lovely💛. From the pool guys to the cafe staff they made our stay amazing.