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San Juan Marriott Resort and Stellaris Casino

4.5 star property

Photo gallery for San Juan Marriott Resort and Stellaris Casino

View from property
Presidential Suite, 1 Bedroom, Non Smoking, Oceanfront
2 outdoor pools, pool umbrellas
Room, 2 Double Beds, Non Smoking, Ocean View
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Breakfast available
  • Parking available

Explore the area

Map
1309 Ashford Avenue, San Juan, 00907
  • Casino del Mar at La Concha Resort
    ‪4 min walk‬
  • Condado Beach
    ‪19 min walk‬
  • Puerto Rico Convention Center
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

Room, 2 Double Beds, Non Smoking, Ocean View

Room, 2 Double Beds, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(26 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Ocean View

8.8 out of 10
Excellent
(46 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

Room, 2 Double Beds, Non Smoking, Ocean View

Room, 2 Double Beds, Non Smoking, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Pool Access)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Pool View (Pool Access)

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Ocean View

8.8 out of 10
Excellent
(62 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking, City View

1 bedroom, premium bedding, in-room safe, desk

Studio Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, City View

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 Bedroom, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Ocean View

Executive Suite, 1 Bedroom, Non Smoking, Ocean View

Executive Suite, 1 Bedroom, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(4 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Oceanfront

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Oceanfront

8.8 out of 10
Excellent
(19 reviews)
  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

1 bedroom, premium bedding, in-room safe, desk

Studio Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 58 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Oceanfront

Presidential Suite, 1 Bedroom, Non Smoking, Oceanfront

Presidential Suite, 1 Bedroom, Non Smoking, Oceanfront

  • 129 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Tower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Ocean View (Tower)

8.4 out of 10
Very good
(21 reviews)
  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Oceanfront

Room, 2 Double Beds, Non Smoking, Oceanfront

Room, 2 Double Beds, Non Smoking, Oceanfront

8.4 out of 10
Very good
(13 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Pool View

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Pool View

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View

Room, 2 Double Beds, Non Smoking, City View

Room, 2 Double Beds, Non Smoking, City View

9.2 out of 10
Wonderful
(37 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View (Tower)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View (Tower)

8.4 out of 10
Very good
(45 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Oceanfront

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking, Oceanfront

9.0 out of 10
Wonderful
(10 reviews)
  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Pool View (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, in-room safe, desk

Studio Suite, 1 King Bed with Sofa bed, Pool View (Mobility/Hearing Access, Roll-In Shwr)

  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Pool Access, Pool View (Mobility/Hearing Access, Transf Shwr)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Pool Access, Pool View (Mobility/Hearing Access, Transf Shwr)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Mobility/Hearing Access, Transf Shwr)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Ocean View (Mobility/Hearing Access, Transf Shwr)

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View (Mobility/Hearing Access, Transf Shwr)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Ocean View (Mobility/Hearing Access, Transf Shwr)

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Room, 1 King Bed, Ocean View (Hearing Accessible)

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Ocean View (Mobility/Hearing Access, Roll-In Shwr)

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Room, 2 Double Beds, Ocean View (Hearing Accessible)

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

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About the area

San Juan

With a stay at San Juan Marriott Resort and Stellaris Casino in San Juan (Condado), you'll be a 5-minute walk from Casino del Mar at La Concha Resort and within a 5-minute drive of Condado Beach. .This beach hotel is 2.3 mi (3.8 km) from Pan American Pier and 2.8 mi (4.4 km) from Port of San Juan.

What's nearby

  • Casino del Mar at La Concha Resort - 4 min walk - 0.4 km
  • Condado Beach - 19 min walk - 1.6 km
  • Pan American Pier - 3 min drive - 2.6 km
  • Puerto Rico Convention Center - 4 min drive - 3.0 km
  • Port of San Juan - 5 min drive - 4.6 km

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 26 min drive

Restaurants

  • ‪Chocobar Cortés - ‬2 min walk
  • ‪Tayzan Chinese & Japanese Cuisine - ‬2 min walk
  • ‪Oasis Tapas & Lounge - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Red Coral Lounge - ‬1 min walk

About this property

San Juan Marriott Resort and Stellaris Casino

Luxury hotel on the beach, with 2 outdoor pools
San Juan Marriott Resort and Stellaris Casino offers 531 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 47-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This San Juan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered weekly. Amenities available on request include change of bedsheets. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ocean Club Spa. Services include hot stone massages, facials, body wraps, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology.
Make yourself at home in one of the 531 air-conditioned rooms featuring refrigerators and Smart televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Before a night out at the casino, the 2 outdoor swimming pools are a perfect way to relax and recharge. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at Cosecha Restaurant, a poolside restaurant where you can take in the pool view and dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:30 AM.
Cosecha Restaurant - This poolside family restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Red Coral Lounge - This cocktail bar serves light fare only. Open daily.
La Isla Beach Bar - This bar serves lunch and light fare. Open daily.
Coffee Merchant Bake Shop - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 20 per day)
  • Valet parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11:30 AM for a fee: USD 41 per person
  • 3 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Coffee Merchant Bake Shop
  • Cosecha Restaurant
  • La Isla Beach Bar
  • Red Coral Lounge

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24 gaming tables
  • 24-hour gym
  • 345 slot machines
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Casino (12,800 square foot of space)
  • Children's pool
  • Full-service spa
  • Hot tub
  • Piano
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 21 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch smart TV with premium satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 72.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room coffee
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 41 per person
  • Self parking fee: USD 20 per day
  • Valet parking fee: USD 25.00 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Resort & Stellaris
Marriott Resort Stellaris
Marriott Stellaris
San Juan Marriott Resort & Stellaris Casino
San Juan Marriott Stellaris Casino
Stellaris
San Juan Marriott Resort Stellaris Casino Hotel
San Juan Marriott Resort Stellaris Casino
Juan Marriott Stellaris Casino
San Juan Marriott Resort Stellaris Casino
San Juan Marriott Resort and Stellaris Casino Hotel
San Juan Marriott Resort and Stellaris Casino San Juan
San Juan Marriott Resort and Stellaris Casino Hotel San Juan

San Juan Marriott Resort and Stellaris Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 854 out of 1252 reviews
Rating 8 - Good. 222 out of 1252 reviews
Rating 6 - Okay. 109 out of 1252 reviews
Rating 4 - Poor. 31 out of 1252 reviews
Rating 2 - Terrible. 36 out of 1252 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shalini, Guttenberg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet is great and kids eat free. The pool is a little cold on most days but there is a warm jacuzzi that’s kind of small for 10 people. The slides were fun for the kids. I wish the breakfast was included because the cost of the rooms are quite high all year around. The beach is nice but it’s a red flag beach so swimming is dangerous. We enjoyed the waves but watched our children like hawks. The terrazzo restaurant gelato is delicious. Many restaurant around the hotel at walking distance. Overall a pleasant stay.
Stayed 5 nights in Mar 2025

10/10 Excellent

Stacy, Spring

Stayed 4 nights in Mar 2025

8/10 Good

Samantha Laemmle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms have a smell… we got used to it but definitely noticed it on my clothes when I got home.
Stayed 3 nights in Mar 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great area, the beach right outside of the pool was super nice. Great service by the pool and all throughout hotel.
Stayed 5 nights in Mar 2025

10/10 Excellent

Gabriela

Stayed 3 nights in Mar 2025

6/10 Okay

Danielle

Stayed 2 nights in Mar 2025

8/10 Good

Dionisio, Lewisville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff, from check-in to the beach, were always kind and helpful. The beach is right in front of the hotel, and they provide chairs, umbrellas, and towels. It’s also nice to go to the pool after the beach. The food at the hotel is very expensive, but there are cheaper restaurants and cafés nearby. You have to wear a resort bracelet, which I understand, but I find it annoying. It was nice of the staff to suggest wearing it loose so you can take it off when leaving the resort or in your room. The lobby fragrance was a bit too strong for me. Easy parking, but a bit expensive. Still, I recommend this hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Branden

Stayed 3 nights in Dec 2024

10/10 Excellent

Alidad

Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice. Walk to a lot of restaurants.
Stayed 4 nights in Mar 2025

2/10 Terrible

Greg

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Valentina

Stayed 3 nights in Mar 2025

6/10 Okay

Edward

Travelled with partner
Liked: Amenities, property conditions & facilities
I expected a better room for the $610 per day I was paying. The bathroom was very dark (barely any light to shave) and the room didn't have a dressing mirror which my wife needed given the events we were attending.
Stayed 4 nights in Mar 2025

10/10 Excellent

Sunaina

Travelled with family
Have visited this hotel many times and it does not disappoint. Plus, the location is great!
Stayed 5 nights in Mar 2025

10/10 Excellent

CELINA

Stayed 4 nights in Mar 2025

8/10 Good

Lisa Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property. Beach area is VERY rough and somewhat dangerous.
Stayed 3 nights in Mar 2025

10/10 Excellent

Neal

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great property but the general bathrooms were horrible!
Stayed 3 nights in Mar 2025

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel by the beach. All the staff are very nice, polite and helpful. The beach is beautiful. The restaurants in the hotel and in the neighborhood are great. The full-size beds in the bedrooms are on the small size.
Stayed 7 nights in Mar 2025

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

ASHISH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and enjoyed the stay with the families.
Stayed 4 nights in Dec 2024

4/10 Poor

Rachel

Disliked: Staff & service, property conditions & facilities, room comfort

March 2025 stay

For the price - no breakfast and no room service is very strange. We weren’t allowed a late check out despite arriving after 5pm the day before and our room not being ready. Room was worn and tired (marks and scratches over everything). No private beach area for the hotel which I think can’t make this hotel any more than a 3 star hotel. Doors paper thin - could hear children running up and down the hallway at 6am.
Stayed 1 night in Mar 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is overpriced. The oceanfront is not suitable for swimming. Additionally, the staff can be quite rude. This is completely unacceptable.
Stayed 3 nights in Feb 2025

10/10 Excellent

Nikki

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Everyone was very nice property was clean
Stayed 4 nights in Feb 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean great staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Mirian, Flanders

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is in a great location. 10 minutes from the airport. Plenty of restaurants in the area. Friendly and attentive staff that greet you daily. Do not recommend the spa. The check-in desk is literally in the hallway leading to the gym. The spa has two massage rooms only. They do not have a large enough spa facility for this to be considered a spa. It feels like a storage room was converted into two rooms just for massages. Very awkward and not conducive to a relaxing experience.
Stayed 6 nights in Feb 2025