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AC Hotel by Marriott San Juan Condado

4.0 star property

Photo gallery for AC Hotel by Marriott San Juan Condado

Beach nearby
Property amenity
Outdoor pool
Lunch and dinner served, Spanish cuisine
City view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available

Explore the area

View map
1369 Ashford Avenue, San Juan, 00907
  • Condado Beach
    ‪3 min drive‬
  • Pan American Pier
    ‪4 min drive‬
  • Puerto Rico Convention Center
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

8.6 out of 10
Excellent
(60 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

8.8 out of 10
Excellent
(145 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed with Sofa bed, Non Smoking, Balcony

8.6 out of 10
Excellent
(14 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Balcony

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 58 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony (Hearing Accessible)

1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony (Hearing Accessible)

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking, Balcony

8.0 out of 10
Very good
(18 reviews)
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Partial Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking, Partial Ocean View

7.4 out of 10
Good
(6 reviews)
  • 40 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Beach nearby, beach towels

Hilton Garden Inn San Juan Condado

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.4 out of 5, Excellent, (1007)
The price is AU$357
for 1 room
includes taxes & fees
25 Aug - 26 Aug
Hilton Garden Inn San Juan Condado

About the area

San Juan

With a stay at AC Hotel by Marriott San Juan Condado in San Juan (Condado), you'll be a 5-minute drive from Pan American Pier and 5 minutes from Puerto Rico Convention Center. .This eco-certified hotel is 1 mi (1.7 km) from Condado Beach and 2.8 mi (4.5 km) from Port of San Juan.

What's nearby

  • Casino del Mar at La Concha Resort - 9 min walk - 0.8 km
  • Condado Beach - 3 min drive - 1.7 km
  • Pan American Pier - 4 min drive - 2.9 km
  • Puerto Rico Convention Center - 4 min drive - 3.3 km
  • Port of San Juan - 5 min drive - 4.9 km

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 25 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Cayo Caribe Condado - ‬3 min walk
  • ‪Red Coral Lounge - ‬4 min walk
  • ‪The Place - ‬1 min walk
  • ‪Pinky’s - ‬1 min walk

About this property

AC Hotel by Marriott San Juan Condado

Eco-certified hotel with a fitness center and a 24-hour front desk
AC Hotel by Marriott San Juan Condado offers 233 accommodations with safes and complimentary bottled water. Rooms open to balconies. Smart televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 233 guestrooms featuring refrigerators and Smart televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
For lunch or dinner, stop by La Bodeguita De Manolo, a restaurant that specializes in Spanish cuisine. You can also grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in San Juan? This hotel has 3195 square feet (297 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
La Bodeguita De Manolo - This restaurant specializes in Spanish cuisine and serves lunch and dinner.
Sobao by Los Cidrines - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Bar.C.Lona - Onsite rooftop bar. Open daily.
AC Kitchen - This buffet restaurant serves breakfast only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (USD 25 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Kitchen
  • Bar.C.Lona
  • La Bodeguita De Manolo
  • Sobao by Los Cidrines

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 3,195 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Netflix
  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per night
  • Destination fee: USD 49.05 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to penalties of 350 USD.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ambassador Plaza Hotel
Ambassador Radisson
Hotel Radisson Ambassador
Radisson Ambassador
Radisson Ambassador Plaza Casino
Radisson Ambassador Plaza Casino San Juan
Radisson Ambassador Plaza Hotel
Radisson Ambassador Plaza Hotel & Casino
Radisson Ambassador Plaza Hotel & Casino San Juan
AC Hotel Marriott San Juan Condado
Radisson Ambassador Plaza Hotel And Casino San Juan
Radisson San Juan
San Juan Radisson
AC Hotel Marriott Condado
AC Marriott San Juan Condado
AC Marriott Condado
Ac By Marriott Juan Condado
AC Hotel by Marriott San Juan Condado Hotel
AC Hotel by Marriott San Juan Condado San Juan
AC Hotel by Marriott San Juan Condado Hotel San Juan

AC Hotel by Marriott San Juan Condado Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 662 out of 1165 reviews
Rating 8 - Good. 237 out of 1165 reviews
Rating 6 - Okay. 136 out of 1165 reviews
Rating 4 - Poor. 62 out of 1165 reviews
Rating 2 - Terrible. 68 out of 1165 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Reinaldo, Birmingham

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
We’ll recommend it overall.
Stayed 3 nights in May 2025

10/10 Excellent

Dario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Cade

Stayed 1 night in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Apr 2025

8/10 Good

jocelyn

Liked: Amenities
Very nice besides the mildew smell in the room
Stayed 4 nights in May 2025

8/10 Good

Terry, Dover

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just average hotel in urban walkable location
Stayed 7 nights in Apr 2025

8/10 Good

Kaleb J J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was okay
Stayed 4 nights in May 2025

8/10 Good

Athena

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2025

10/10 Excellent

Ashley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

German

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, restaurants.
Stayed 4 nights in Apr 2025

6/10 Okay

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service
It was okay
Stayed 4 nights in Apr 2025

8/10 Good

Willie

Liked: Cleanliness, amenities
How nice the hotel staff was and cleanliness of the property. Responed to our requested on time and with professionalism
Stayed 6 nights in Apr 2025

10/10 Excellent

Dana

Stayed 5 nights in Apr 2025

6/10 Okay

Tiffany

Stayed 5 nights in Apr 2025

10/10 Excellent

malika

Travelled with family
Liked: Cleanliness, amenities
I didn’t like finding out about the “destination” fee 3 days prior to my arrival via email. It totaled $45 per day on top of an “ incidental fee” hold upon my card. $400 was the fee hold on my card upon arrival. You could use the $45 per day fee towards food and/ or drinks at the establishment which was cool. Basically use it or lose it. What I did like was the hotel itself. Nice, clean and spacious
Stayed 4 nights in Apr 2025

10/10 Excellent

Jamilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property provided a free bicycle rental and a $45 voucher towards lunch or dinner everybday. The hotel is located near a cafe, a smoothie bar across the street, an acái bar next door, and two restaraunts one block away. There was a little consturuction nearby about two block away. The Street is busy during the day, but its actually quiet. Me and my partner walked or rode bikes for transportation during the day and used lyft at night. They have a restaraunt but we did not use it, it looks nice though. ImThe hotel is a two minute walk to the beach. You can take nice picture on the rooftop at night. They have a daily schedule for rooftop activities, but it was falsly advertised, so we went for entertainment outside of the hotel at La Placita which was a 15-20 minute walk and a 5 minute lyft ride. Overall the hotel was nice. The staff were accomodating and welcoming. They have a nice bathroom! The design of rooms were okay 7/10, not luxurious, but clean and cozy. I would stay again.
Stayed 4 nights in Apr 2025

2/10 Terrible

Neal Dudley

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stay was friendly and understanding that the hidden fees were not fair to the customers.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kaylynn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. The area is very convenient.
Stayed 4 nights in Apr 2025

10/10 Excellent

Taishaya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was extremely nice!
Stayed 5 nights in Apr 2025

8/10 Good

Milagros

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is closer to Old San Juan, churches, supermarkets and restaurants. It was a nightmare experience when we came the first day. We waited more than 9 hours waiting for the room. The room assigned to us was the wrong one, with one bed for two adults and one child. I booked two queens bed. I informed to the hotel counter staff and we have to wait two more hours. Finally they provided us the correct accommodation.
Stayed 4 nights in Apr 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Kenya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here while we stay here several times this time was a little different. Everything was still nice, but the guests are very loud and I know people are on vacation so I gave it a pass . The food is always good. The service is always good. It’s always clean. The only reason why I give it a four is because of the noise so if I stay there again, I would want to make sure I’m in a corner and on top floor.
Stayed 4 nights in Apr 2025

10/10 Excellent

Egan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

2/10 Terrible

Josilyn

Stayed 3 nights in Apr 2025

10/10 Excellent

Veronica Marie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved how everything was so close to the hotel. the only thing that sucked was the check in part, we had to wait an extra half hour for our room. i loved how the room service cleaned the room!
Stayed 6 nights in Apr 2025