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lastminute.com.au Verified Reviews
Excellent!
4.4 of 5 guest rating
Room type Options Nightly price Book
Superior Room, 2 Queen Beds, Jetted Tub
36 square metres
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Superior Room, 1 King Bed, Jetted Tub
32 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
Select dates to see price
Superior Room, 1 King Bed, Golf View
36 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
Select dates to see price
Superior Room, 2 Queen Beds, Garden View
36 square metres
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Room, 2 Queen Beds, Golf View
36 square metres
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Room, 1 King Bed, Garden View
32 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
Select dates to see price
Superior Room, 2 Queen Beds, Pool View
36 square metres
2 Queen Beds
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Room, 1 King Bed, Pool View
36 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Family-friendly Gold Coast hotel in Carrara, near Palm Meadows Golf Course

Popular property highlights

Free self parking
Free WiFi
Restaurant
Business centre
Laundry facilities

With a stay at Mercure Gold Coast Resort in Gold Coast (Carrara), you'll be a 1-minute drive from Palm Meadows Golf Course and 5 minutes from Metricon Stadium. This 4-star hotel is 5.3 mi (8.5 km) from Surfers Paradise Beach.

Stay in one of 292 guestrooms featuring LCD televisions. Rooms have private balconies or patios. Wireless Internet access (surcharge) is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers.

Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a health club. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Satisfy your appetite at the hotel's restaurant, where you can take in the pool view and dine alfresco. Snacks are also available at the coffee shop/café. Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:00 AM for a fee.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Gold Coast? This hotel has facilities measuring 10097 square feet (938 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Languages Spoken

  • English

Show all languages

Renovations & Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Hotel Amenities

Hotel Amenities

  • Bar/lounge
  • Restaurant
  • Concierge services
  • Total number of rooms - 292
  • Number of floors - 3
  • Number of buildings/towers - 8
  • Airport transport (surcharge)
  • Conference space
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Laundry facilities
  • Spa tub
  • Television in common areas
  • Garden
  • Poolside bar
  • Coffee shop or café
  • Health club
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Picnic area
  • 24-hour front desk
  • Business centre
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Meeting rooms
  • Sauna
  • Wedding services
  • Express check-in
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Conference space size (feet) - 10097
  • Conference space size (meters) - 938
  • Number of outdoor pools - 2
  • Conference centre
  • Outdoor tennis courts - 2
  • Free self parking
  • Computer station
  • Luggage storage
  • Train station pickup (surcharge)
  • Terrace
  • Newspapers in lobby (surcharge)
  • Ballroom
  • Banquet hall
  • Covered parking
  • Uncovered parking

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • German
  • Japanese
  • Chinese
  • Russian
  • Korean

Parking

Free self parking

Room Amenities

Mercure Gold Coast Resort offers 292 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies or patios. LCD televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Television
  • Wheelchair accessible
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Pay films
  • Free bottled water
  • Premium TV channels
  • Access via exterior corridors
  • In-room massage available
  • WiFi (surcharge)
  • Free dial-up Internet access
  • LCD TV
  • Balcony or patio
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Linens provided
  • Raised toilet seat
  • Grab bar – Near toilet

Where to Eat

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM.

The Green - Overlooking the golf course and pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

The Green Bar - Overlooking the golf course, this bar serves brunch, lunch, and light fare. Open daily.

The Cart - Onsite coffee shop. Open daily.

Nearby Things to do

  • Golfing nearby
  • Golf lessons available nearby
  • Tennis lessons on site

Spa Services

  • Facial treatments
  • Number of treatment rooms 3
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Swedish massage
  • Steam room in spa
  • Reflexology

Accessibility

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Upper floors accessible by stairs only

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

No lifts

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 2

Car recommended

Debit cards not accepted

Staffed front desk

Security system

LGBTQIA friendly

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

gap period enforced between guest stays 48 hours

Property confirms they are implementing guest safety measures

Contactless check-out is available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 12.50 and AUD 32.50 for adults, AUD 12.50 and AUD 12.50 for children (approximately)
  • Fee for in-room wireless Internet: AUD 20 per night (rates may vary)
  • Airport shuttle fee: AUD 100 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Gold Coast Mercure
  • Gold Coast Mercure Resort
  • Mercure Gold Coast
  • Mercure Gold Coast Carrara
  • Mercure Gold Coast Resort
  • Mercure Gold Coast Resort Carrara
  • Mercure Resort Gold Coast
  • Mercure Gold Coast Carrara
  • Mercure Gold Coast Resort Hotel
  • Mercure Gold Coast Resort Carrara
  • Mercure Gold Coast Resort Hotel Carrara

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

A car is recommended for transportation to and from this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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