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Mercure Gold Coast Resort

4.0 star property

Photo gallery for Mercure Gold Coast Resort

Exterior
Golf course views, serves lunch and brunch
Golf view
Indoor wedding
In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Hot tub
  • Housekeeping
  • Spa

Explore the area

View map
64 Palm Meadows Drive, Carrara, QLD, 4211
  • Royal Pines Resort Golf Course
    ‪6 min drive‬
  • The Star Gold Coast
    ‪7 min drive‬
  • Surfers Paradise Beach
    ‪10 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪23 min drive‬

Room options

View all photos for Superior King Room

In-room safe, desk, soundproofing, iron/ironing board

Superior King Room

9.6 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Classic Twin Room

7.8 out of 10
Good
(37 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Privilege, Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Privilege, Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Resort Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Resort Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Resort King Room

In-room safe, desk, soundproofing, iron/ironing board

Resort King Room

9.0 out of 10
Wonderful
(2 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic King Room

In-room safe, desk, soundproofing, iron/ironing board

Classic King Room

8.2 out of 10
Very good
(33 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege King Room

In-room safe, desk, soundproofing, iron/ironing board

Privilege King Room

9.6 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Superior Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • 36 sq m
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

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View from room

Novotel Surfers Paradise

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, 1,245 reviews
The price is AU$179
includes taxes & fees
21 Sept - 22 Sept
Novotel Surfers Paradise

About the area

Gold Coast

With a stay at Mercure Gold Coast Resort in Gold Coast (Carrara), you'll be a 1-minute drive from Palm Meadows Golf Course and 13 minutes from Surfers Paradise Beach. .This golf hotel is 3.8 mi (6.2 km) from The Star Gold Coast and 5.5 mi (8.8 km) from Cavill Avenue.

What's nearby

  • Royal Pines Resort Golf Course - 6 min drive - 5.0 km
  • The Star Gold Coast - 7 min drive - 6.5 km
  • Robina Town Centre - 8 min drive - 7.6 km
  • Surfers Paradise Beach - 10 min drive - 8.0 km
  • Cavill Avenue - 10 min drive - 8.4 km

Getting around

  • Nerang Train Station - 7 min drive
  • Varsity Lakes Station - 12 min drive
  • Coolangatta Airport (OOL) - 29 min drive

Restaurants

  • ‪Thai Secret restaurant - ‬6 min drive
  • ‪Randhawa's Indian Cuisine - ‬5 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Le Vintage Boutique Cafe - ‬6 min drive
  • ‪Roy’s By Gemelli - ‬10 min drive

About this property

Mercure Gold Coast Resort

Suburban hotel with 2 outdoor pools and a full-service spa
Mercure Gold Coast Resort offers 292 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies or patios. 50-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Future Therapy has 3 treatment rooms. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Stay in one of 292 guestrooms featuring LCD televisions. Rooms have private balconies or patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite at the hotel's restaurant, where you can take in the pool view and dine alfresco. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Gold Coast? This hotel has 10097 square feet (938 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 12 and younger eat free breakfast.
The Green Dining - Overlooking the golf course and pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
The Green Bar - Overlooking the golf course, this bar serves brunch, lunch, and light fare. Open daily.
The Cart - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 35 for adults and AUD 17.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Cart
  • The Green Bar
  • The Green Dining

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Tennis lessons
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (10,097 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 3 floors
  • 8 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for AUD 45.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 35 for adults and AUD 17.50 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gold Coast Mercure
Gold Coast Mercure Resort
Mercure Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort
Mercure Gold Coast Resort Carrara
Mercure Resort Gold Coast
Mercure Gold Coast Carrara
Mercure Gold Coast Resort Hotel
Mercure Gold Coast Resort Carrara
Mercure Gold Coast Resort Hotel Carrara

Reviews

Mercure Gold Coast Resort Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 507 out of 1001 reviews
Rating 8 - Good. 319 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 40 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

Reviews

10/10 Excellent

Nicole

Stayed 1 night in Aug 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place, starting to look a little run down in places . In need of update. Sauna not working l, gym equip not working. Heat pool is nice.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival staff were very obliging to our needs and changed our room to suit someone with mobility challenges.
Stayed 1 night in Jun 2025

10/10 Excellent

Christophe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People really nice, everything was clean day after day, they made a really good job.
Stayed 3 nights in Jun 2025

6/10 Okay

Geoff

Liked: Cleanliness
The kettle in the room did not work. No toaster. Fridge was tiny. No room service so had to walk to/from room to reception/dining/bar. Green Restaurant was overpriced. Being on my own I was put in a corner facing the window (overlooking nothing) and forgotten about except for the basics. Will not be returning
Stayed 1 night in Jun 2025

8/10 Good

Kenneth Huw

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice overall.
Stayed 5 nights in May 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Jun 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely resort, nice and wuiet
Stayed 1 night in Jun 2025

10/10 Excellent

Brenton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great
Stayed 3 nights in Jun 2025

10/10 Excellent

Tim

Liked: Cleanliness
Loved the stay
Stayed 1 night in May 2025

10/10 Excellent

julie

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful area. Friendly staff. Happy to return
Stayed 2 nights in May 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities
Everything was wonderful except for the broken Sauna.
Stayed 1 night in May 2025

8/10 Good

Bandana, auckland

Travelled with family
Liked: Cleanliness, amenities
Nice location but the the rooms are tired and towels were very old and rough. Breakfast was good.
Stayed 3 nights in Jan 2025

8/10 Good

Sutartip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near golf course
Stayed 4 nights in Apr 2025

8/10 Good

Sharon

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay with good customer service. The only thing is that the bathrooms are getting a bit tired and need a bit of a makeover as it was difficult to get out of the shower without the help of my husband and falling over.
Stayed 2 nights in May 2025

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at the Mercure Gold Coast. My son and I found it comfortable and loved the pool.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ben

Liked: Amenities, property conditions & facilities
Beautiful property and well maintained Needs elevator!!
Stayed 4 nights in May 2025

8/10 Good

Jaya

Travelled with partner
.
Stayed 5 nights in Apr 2025

6/10 Okay

JANE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Nice pool

Nice place to stay, but the bed was too soft, and I had a really sore back after the first night of stay.
Stayed 1 night in Apr 2025

8/10 Good

Jay

Stayed 1 night in Apr 2025

10/10 Excellent

Tiana

Stayed 1 night in Apr 2025

10/10 Excellent

Kirrily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Anup

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in May 2025

8/10 Good

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Apr 2025

8/10 Good

Darryllyn

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room which was allocated smelled very strongly of mould it was overpowering on entry The bathroom was very damp
Stayed 2 nights in Apr 2025