- Liked: Cleanliness, staff & service
It was lovely and clean. The heated pool was a lovely attraction
Stayed 1 night in Dec. 2019
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Mercure Gold Coast Resort
Hotel Class
Information
Reviews
Very Good
2,017 reviews
Amenities
- Pool
- Free WiFi
- Free parking
- Air Conditioning
Map
64 Palm Meadows Drive, Carrara, QLD
What's nearby
- Palm Meadows Golf Course
- 3 min walk
- Metricon Stadium
- 5 min drive
- Royal Pines Resort Golf Course
- 7 min drive
- Gold Coast, QLD (OOL-Coolangatta)
- 26 min drive
Choose dates to view prices
Book online or call:
1800 781 504Superior Room, Garden View
Room Amenities
- Sleeps 4
More detailsSuperior Room, Garden View
Room Amenities
- Sleeps 2
More detailsSuperior Room, Golf View (Golf View)
Room Amenities
- Golf view
- Sleeps 4
More detailsSuperior Room, Golf View
Room Amenities
- Golf view
- Sleeps 2
More detailsSuperior Room, Pool View
Room Amenities
- Sleeps 2
More detailsSuperior Room, Pool View
Room Amenities
- Sleeps 4
More detailsSuperior Room (spa room)
Room Amenities
- Sleeps 4
More detailsSuperior Room (Spa)
Room Amenities
- Sleeps 2
More details
About this area
Carrara
Next to a golf course and in the suburbs, Mercure Gold Coast Resort is in an area with good shopping. Robina Town Centre and Pacific Fair Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Timezone and Infinity Attraction. Traveling with kids? Don't miss Sea World, or check out an event or a game at Metricon Stadium. Our guests appreciate the hotel's quiet location.
What's nearby
- Palm Meadows Golf Course - 3 min walk
- Metricon Stadium - 5 min drive
- The Star Gold Coast - 7 min drive
- Royal Pines Resort Golf Course - 7 min drive
- Pacific Fair Shopping Centre - 14 min drive
Getting around
- Broadbeach South Light Rail Station - 7 min drive
- Varsity Lakes Station - 11 min drive
- Gold Coast, QLD (OOL-Coolangatta) - 26 min drive
Restaurants
- The Restaurant – Alfresco dining restaurant. Serves breakfast, lunch, and dinner daily. Kids' menu available.
About this property
Policies
Check-in
Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 18
Special check-in instructions
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.
Check-out
Check-out before 10 AM
Late check-out subject to availability
Express check-out
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children stay free when using existing bedding.
- Rollaway/extra beds are available for AUD 45.0 per night.
- Free cribs (infant beds)!
Pets
- Pets not allowed (service animals welcome)
Payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between AUD 18 and AUD 28 for adults, AUD 5 and AUD 17 for children (approximately)
- Airport shuttle fee: AUD 100 per vehicle (roundtrip)
- Valet parking fee: AUD 5.50 per stay
- Late check-out is available for a fee (subject to availability)
- In-room microwave fee: AUD 50.00 per week
- Rollaway bed fee: AUD 45.0 per night
- Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
We should mention
This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Property is also known as
- Mercure Gold Coast Resort Carrara
- Mercure Gold Coast Resort
- Mercure Gold Coast Carrara
- Mercure Gold Coast
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking
- Valet parking: AUD 5.50 per stay
- 24-hour roundtrip airport shuttle (surcharge)
- Train station pick-up shuttle (surcharge)
- Limo/town car service
Food and drink
- Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: AUD 18-28 for adults and AUD 5-17 for children
- 1 restaurant
- 1 poolside bar and 1 bar
- 24-hour room service
- Coffee/tea in common area(s)
Things to do
- 18 holes of golf
- 2 outdoor pools
- 2 outdoor tennis courts
- Children's pool
- Full-service spa
- Health club
- Sauna
- Spa tub
- Steam room
Family friendly
- 2 outdoor pools
- Children's pool
- Dry cleaning service
- Free cribs/infant beds
- Laundry facilities
- Microwave (on request)
- Rollaway/extra beds (surcharge)
Conveniences
- Ballroom
- Banquet hall
- Front-desk safe
- Newspapers in lobby
- No elevators
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tennis lessons
- Tour/ticket assistance
- Wedding services
Languages spoken
- Chinese
- English
- German
- Japanese
- Korean
- Russian
Business services
- Business center
- Computer station
- Meeting rooms
- Conference center (10097 square feet of space)
Outdoors
- Terrace
Spa
- 3 treatment rooms
- Aromatherapy
- Body scrubs
- Body wraps
- Facials
- Manicures and pedicures
- Massage - Swedish
- Massage/treatment rooms
- Reflexology
- Spa open daily
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- Assistive listening devices available
More
- Designated smoking areas
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
Bathroom
- Free toiletries
- Hair dryer
Entertainment
- LCD TV
- Pay movies
- Premium channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Microwave (on request)
Outdoor space
- Balcony or patio
More
- Access via exterior corridors
- Connecting rooms available
- Desk
- In-room massage
- Iron/ironing board
- Phone
- Safe
Nearby activities
Activities
- Adjacent to a golf course
- Golf lessons
- Theme parks
Where to eat
- The Restaurant – Alfresco dining restaurant. Serves breakfast, lunch, and dinner daily. Kids' menu available.
- Disliked: Cleanliness, amenities, property conditions & facilities
The place is falling apart. Bathrooms cracked/chipped tiles, build up of scum, mold in shower tiles. Marks all over walls. Full of excuses to low standards attempting to blame the original developer who sold property years ago.
Stayed 2 nights in Nov. 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secluded, family friendly, clean rooms. Kiddy pool was dirty 😢
Stayed 1 night in Oct. 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct. 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent from the free unassigned parking spot, exceptional service from all staff, beautiful room, very comfy bed, free wifi. Will definitely be coming back.
Stayed 1 night in Oct. 2019