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Novotel Surfers Paradise

Hotel Class
4.5 out of 5

Information

Reviews

3.9 / 5Good
1,347 reviews

Amenities

  • Pool
  • Air Conditioning
  • Restaurant
  • Gym

Map

What's nearby

  • Popular Location
    Cavill Avenue
    2 min walk
  • Popular Location
    Timezone
    3 min walk
  • Popular Location
    Surfers Paradise Beach
    5 min walk
  • Airport
    Gold Coast, QLD (OOL-Coolangatta)
    35 min drive

Choose dates to view prices

Book online or call:

1800 781 504
  • Superior Room, View (Hinterland view)

    Room Amenities

    • Mountain view
    • Sleeps 3
    More details
  • Superior Room, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Deluxe Room

    Room Amenities

    • Sleeps 3
    More details
  • Superior Room, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Deluxe Room

    Room Amenities

    • Sleeps 4
    More details
  • Deluxe Room, View (Hinterland view)

    Room Amenities

    • Mountain view
    • Sleeps 3
    More details
  • Deluxe Room, View (Hinterland view)

    Room Amenities

    • Sleeps 3
    More details
  • Deluxe Room, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Deluxe Room, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Superior Room, View (Hinterland view)

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Executive Room, Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 3
    More details
  • Family Room (Superior)

    Room Amenities

    • Sleeps 5
    More details
  • Deluxe Family Room

    Room Amenities

    • Sleeps 5
    More details

About this area

Surfers Paradise

Novotel Surfers Paradise is located near the beach and in a walkable area with good shopping. Cavill Avenue and Chevron Renaissance are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Timezone and Infinity Attraction. Slingshot and Sea World are not to be missed. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    Cavill Avenue - 2 min walk
  • Popular Location
    Timezone - 3 min walk
  • Popular Location
    SkyPoint Observation Deck - 5 min walk
  • Popular Location
    Surfers Paradise Beach - 5 min walk
  • Popular Location
    Chevron Renaissance - 6 min walk

Getting around

  • Florida Gardens station - 2 min drive
  • Varsity Lakes Station - 15 min drive
  • Gold Coast, QLD (OOL-Coolangatta) - 35 min drive

Restaurants

  • Hanlans Restaurant – Restaurant with a bar. Serves breakfast and dinner daily. Kids' menu available.

About this property

Novotel Surfers Paradise

Guests of this beach hotel will appreciate convenient onsite amenities such as a spa tub and a fitness center. All 408 rooms provide conveniences like refrigerators and coffee makers, plus balconies and flat-screen TVs with cable channels. WiFi, room service, and hair dryers are among the other amenities available to guests.

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed (service animals welcome)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: AUD 200 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 32 per person (approximately)
  • Fee for in-room wireless Internet: AUD 15 per night (rates may vary)
  • Fee for wireless Internet in public areas: AUD 15 per night (rates may vary)
  • Self parking fee: AUD 17.00 per day
  • Late check-out fee: AUD 30.00 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Novotel Surfers Paradise Hotel
  • Hotel Grand Chancellor
  • Grand Chancellor Surfers Paradise
  • Grand Chancellor
  • Hotel Grand Chancellor Surfers Paradise Gold Coast

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 15 per night)
  • Available in some public areas: WiFi (AUD 15 per night)

Parking and transportation

  • Self parking: AUD 17.00 per day
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee 6 AM–10:30 AM on weekdays and 6 AM–11 AM on weekends: AUD 32 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool
  • Outdoor tennis court
  • Shopping mall
  • Spa tub

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Filipino
  • French
  • Japanese
  • Korean
  • Portuguese
  • Spanish
  • Thai

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center (6749 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 49-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Nearby activities

Activities

  • Beach access
  • Golfing
  • Surfing/boogie boarding
  • Theme parks

Where to eat

  • Hanlans Restaurant – Restaurant with a bar. Serves breakfast and dinner daily. Kids' menu available.
5 - Excellent
451
4 - Good
526
3 - Okay
231
2 - Mediocre
100
1 - Poor
39
4.0
Cleanliness
4.1
Service and Staff
4.1
Amenities
3.8
Property condition

4/5 Good

Good weekend getaway. The pool was the best part, my kids loved it. Location was okay also, we didn't need to drive at all our whole stay.

Stayed 2 nights in Oct. 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 1 night in Sep. 2019

5/5 Excellent

This traveller didn’t leave comments with their review
Stayed 1 night in Sep. 2019

4/5 Good

it was fine, the parking was just a bit of an issue

Stayed 2 nights in Sep. 2019

4/5 Good

This traveller didn’t leave comments with their review
Stayed 3 nights in Sep. 2019

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