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lastminute.com.au Verified Reviews
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3.8 of 5 guest rating
Room type Options Nightly price Book
Deluxe Room, 1 King Bed, View
Room with view
30 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Deluxe Room, 1 King Bed
30 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Family Room, Multiple Beds (Family)
43 square metres
1 King Bed and 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Deluxe Room, Multiple Beds (Family)
30 square metres
1 King Bed and 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Superior Double Room, 2 Double Beds, Ocean View
Room with view
30 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Superior Room, 1 King Bed, Ocean View
Room with view
30 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room, 1 King Bed, Jetted Tub, View
Room with view
30 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Room, 1 King Bed, Ocean View
Room with view
35 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Double Room, 2 Double Beds, Ocean View
Room with view
30 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 King Bed, Ocean View
Room with view
30 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Room, 1 King Bed, Jetted Tub, Ocean View
Room with view
35 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Double Room, 2 Double Beds, View
30 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Superior Room, 1 King Bed, View
Room with view
30 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Double Room, 2 Double Beds, View
Room with view
30 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Deluxe Double Room, 2 Double Beds
30 square metres
2 Double Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Luxury hotel near the beach

Popular property highlights

Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk
Multilingual staff

A stay at Novotel Surfers Paradise places you in the heart of Gold Coast, steps from Cavill Avenue and Slingshot. This luxury hotel is 0.2 mi (0.3 km) from Chevron Renaissance and 0.2 mi (0.3 km) from Surfers Paradise Beach.

Stay in one of 408 guestrooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Enjoy a range of recreational amenities, including an outdoor pool, a spa tub, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Grab a bite to eat at BLVD Cafe & Bar, a café which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:00 AM for a fee.

Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Planning an event in Gold Coast? This hotel has 6749 square feet (627 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 408
  • Number of floors - 36
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • Picnic area
  • 24-hour front desk
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Smoke-free property
  • Wedding services
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Conference space size (feet) - 6749
  • Conference space size (meters) - 627
  • Number of meeting rooms - 6
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Parking (limited spaces)
  • Self parking (surcharge)
  • Computer station
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Pool sunloungers
  • Terrace
  • Shopping centre on site
  • Vegetable garden
  • Vending machine
  • Heated pool
  • Vegetarian breakfast available
  • Locally-owned & organised tours & activities
  • Showcase for local artists
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Languages spoken

  • English
  • Spanish
  • Japanese
  • Portuguese
  • Thai
  • Filipino
  • Chinese (Mandarin)

Parking

Self parking (surcharge) , Parking (limited spaces)

Room Amenities

Novotel Surfers Paradise offers 408 accommodations with safes and coffee/tea makers. Rooms open to balconies. 49-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Balcony
  • Desk
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Wireless internet access
  • Blackout drapes/curtains
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size 49
  • TV size (measurement) inch
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Housekeeping on request
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Mini-fridge
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Where to Eat

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:00 AM.

BLVD Cafe & Bar - This café serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Breakfast on 1 - This restaurant serves breakfast only. Open select days.

Room service (during limited hours) is available.

Nearby Things to do

  • Golfing nearby
  • Surfing/boogie boarding nearby

Accessibility

  • Wheelchair-accessible path of travel

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Children stay free

Parking height restrictions apply

Service animals are allowed

Service animals are exempt from fees/restrictions

Number of children who can stay for free – 2

Debit cards

UnionPay

Staffed front desk

Carbon monoxide detector

Smoke detector

Grey water recycling system

LGBTQIA friendly

Children stay free - maximum age 16

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Annual carbon offsets

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: AUD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 28–39 per person
  • Self parking fee: AUD 20 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Grand Chancellor
  • Grand Chancellor Surfers Paradise
  • Novotel Surfers Paradise Hotel
  • Surfers Paradise Grand Chancellor
  • Hotel Grand Chancellor Surfers Paradise Gold Coast
  • Novotel Surfers Paradise Hotel
  • Novotel Surfers Paradise Surfers Paradise
  • Novotel Surfers Paradise Hotel Surfers Paradise

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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